1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
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Garage Door Springs In San Jose

Need Garage Door Springs In San Jose? Palms Garage Doors offers prompt spring repair and replacement, safe parts, clear pricing, and service you can book today

  • 4.9 on Google ยท 960+ reviews
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  • Licensed ยท CSLB #1088937
  • Open 24/7
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At a glance

Garage Door Springs In San Jose help counterbalance the weight of a garage door so it can open and close with controlled movement. Palms Garage Doors inspects spring systems, identifies suitable replacement options, and helps homeowners, property managers, and business owners in San Jose, CA address spring concerns safely.

Garage Door Springs In San Jose

Garage Door Springs

Garage Door Springs In San Jose help counterbalance the weight of a garage door so it can open and close with controlled movement. Palms Garage Doors inspects spring systems, identifies suitable replacement options, and helps homeowners, property managers, and business owners in San Jose, CA address spring concerns safely.

What garage door springs do for your door

Garage door springs carry much of the lifting force needed to move a heavy garage door. They work with cables, drums, tracks, rollers, and the opener to help the door travel up and down in a controlled way.

A garage door opener does not lift the full weight of a properly balanced door by itself. The spring system stores mechanical energy when the door closes and releases that energy as the door opens. This counterbalance reduces strain on the opener and makes manual operation more manageable.

Most spring systems sit above the garage door opening or along the horizontal track area. Their exact location depends on the spring type and door setup. While they may look like simple coils of metal, they are highly loaded components that require correct matching and careful handling.

When springs are working properly, the door should move smoothly and feel balanced. When they wear out, break, lose tension, or no longer match the doorโ€™s weight, the entire door system can become difficult or unsafe to use.

Where springs fit in the garage door system

Garage door springs connect directly to the doorโ€™s lifting system. Their placement changes by spring design, yet their job remains the same. They offset door weight during movement.

A torsion spring system usually sits above the door opening on a metal shaft. Cables run from the lower corners of the door to drums near each end of that shaft. As the door moves, the spring and shaft system helps wind and unwind the lifting cables in a controlled pattern.

Extension springs are commonly mounted along the horizontal tracks. These springs stretch and contract while working with pulleys and cables to help support the door. Safety cables may run through extension springs to help contain the spring if it breaks.

The opener, tracks, rollers, hinges, and cables all affect door movement, but they do not replace the spring system. A door with a failed spring may still respond to a wall button or remote, yet it may not rise because the opener is facing too much weight. Related concerns may require garage door repair.

Signs garage door springs may need attention

Spring problems often appear through changes in door movement, noise, or opener behavior. A single symptom does not confirm a broken spring, since cables, rollers, tracks, and opener settings can cause similar concerns.

Watch for these signs

  • The garage door opens only a few inches and stops
  • The opener motor runs, but the door does not lift normally
  • The door feels unusually heavy when operated manually after the opener is disengaged
  • The door rises unevenly or looks crooked while moving
  • A loud bang came from the garage area, followed by door trouble
  • You can see a visible gap in a torsion spring coil
  • The door closes too quickly or feels difficult to control
  • The opener strains, hums, or reverses during an opening cycle
  • Cables appear loose, displaced, or uneven near the lower part of the door
  • The door has become noisier during normal travel

Have you noticed that the door was working normally one day and would not open the next? A spring can fail suddenly after repeated use, even if the door showed few obvious warning signs beforehand.

Do not assume the opener is the source of the problem. Many openers stop lifting because the spring system no longer provides the counterbalance the opener depends on. If the issue affects access or security, emergency garage door repair may be appropriate.

Why garage door springs wear down or fail

Garage door springs can wear from normal repeated door cycles, metal fatigue, corrosion, poor balance, and incorrect previous matching. Each opening and closing cycle puts the spring under load.

A spring may also be affected by a door that has changed over time. Added insulation, replacement sections, glass inserts, hardware changes, or repairs can alter the doorโ€™s total weight. A spring that once worked reasonably well may no longer provide the right lift after those changes.

Other contributing conditions can include

  • Rust or surface corrosion on spring coils
  • Lack of proper balance across the door system
  • Worn rollers or damaged tracks that increase resistance
  • Loose or damaged cables
  • A door that binds during travel
  • Incorrect spring size or configuration from prior work
  • A spring system that has reached the end of its usable condition
  • Repeated force from an opener trying to move an unbalanced door

Springs can also fail because the door was not operating smoothly before the spring issue appeared. If rollers drag, tracks are bent, or cables are not tracking correctly, the spring system may face uneven loading. A professional inspection looks beyond the broken or worn spring to identify connected conditions that could affect the replacement.

Torsion and extension spring systems

Torsion and extension systems are the two common types of Garage Door Springs. Each system uses a different layout, mounting method, and lifting action.

Spring systemTypical locationHow it supports door movementService considerations
Torsion springAbove the door opening on a shaftTwists to store and release lifting force through drums and cablesRequires correct shaft, drum, cable, and door weight matching
Extension springAlong horizontal tracksStretches and contracts through pulleys and cablesRequires proper spring placement, cable routing, and safety cable condition

Torsion springs use twisting force above the door

Torsion springs use rotational force to assist the door through a shaft and drum setup. Many sectional garage doors use this arrangement because it supports controlled lifting across the door width.

A torsion system may use one spring or more than one spring, depending on the door setup. The number of springs is not a simple upgrade choice. It depends on the doorโ€™s weight, width, hardware layout, shaft arrangement, and balance needs.

A visible break in a torsion spring often looks like a gap between coils. Still, visual appearance alone is not enough to determine the right repair plan. The shaft, drums, cables, bearings, and door balance should also be reviewed. A related garage door shaft replacement may be needed when connected hardware is damaged.

Watch video on YouTube

Extension springs stretch along the track area

Extension springs stretch as the door closes and contract as it opens. They use pulleys and lifting cables to transfer force to the door.

These springs need proper containment through safety cables. If an extension spring breaks, the safety cable helps keep the broken spring from moving freely through the garage. The spring, pulley arrangement, cables, and track condition all need review during service.

A door with extension springs may show uneven lifting if one side has a damaged spring, cable concern, or pulley issue. The door should not be forced open or closed when its movement is uneven. Related garage door pulleys may also need inspection.

Correct spring matching protects door balance

Correctly matched Garage Door Springs help the door move with proper balance and reduce avoidable strain on connected parts. Springs are not interchangeable based only on how they look.

A professional considers several factors before selecting a suitable replacement

  • Actual door weight
  • Door width and height
  • Door construction and section layout
  • Spring system type
  • Existing shaft or track configuration
  • Spring placement and mounting arrangement
  • Cable drums, cable length, and lift setup
  • Number of springs used in the system
  • Condition of connected hardware
  • Whether the door has been modified since prior spring installation

Details that affect compatibility

Spring wire size, coil length, inside diameter, winding direction, and mounting setup can all affect compatibility. These details must work together. A spring that fits physically may still be wrong for the door if it does not provide the right counterbalance.

Why matching matters

A spring that is too weak can leave the door heavy and make the opener work too hard. A spring that provides too much lift can cause unstable movement, improper closing, cable trouble, or difficulty keeping the door in a balanced operating range.

The opener must also be considered after spring work. The opener is not the part that determines spring selection, but it should be checked once the door is balanced. Proper spring operation helps the opener move the door without unnecessary force.

Inspection can determine whether adjustment or replacement fits

An inspection determines whether a spring needs adjustment, whether connected hardware needs attention, or whether replacement is the practical option. A broken spring will generally need replacement, while other concerns may involve tension balance or related components.

Palms Garage Doors can inspect the spring system without asking you to take apart tensioned hardware. The service visit may include a review of the doorโ€™s movement, spring condition, cables, drums, shaft components, tracks, rollers, and opener response. For a confirmed failure, broken spring replacement may be recommended.

A professional may look for

  1. Visible breaks, distortion, rust, or coil damage
  2. Signs that spring tension is no longer supporting the door correctly
  3. Cable wear, slack, fraying, or improper drum tracking
  4. Uneven door travel or binding in the tracks
  5. Worn rollers, hinges, or bearings that add resistance
  6. Door balance concerns that affect safe operation
  7. Opener strain after the spring system is addressed

Not every spring concern has the same solution. A spring with surface rust may need a condition review, while a fractured spring cannot resume its normal job. If a door is out of balance because of a cable or track issue, simply changing springs without checking the full lifting system may not resolve the underlying problem.

Professional spring replacement avoids high tension risks

Professional replacement manages the serious stored force within garage door spring systems. Torsion springs, extension springs, cables, bottom brackets, and related lifting hardware can cause injury or property damage if handled incorrectly.

Do not attempt to loosen, unwind, remove, cut, or reposition a spring under tension. Do not remove cables, bottom brackets, or drums to see whether a spring is damaged. Those components work under load and can move suddenly.

If the spring appears broken, keep people away from the door area. Avoid standing beneath an unsupported door, and do not try to force the door open with the opener. If the door is open and does not appear secure, avoid walking or parking beneath it.

During a professional visit, the technician can assess the system, secure the work area, match an available suitable replacement, and address the related spring hardware that affects operation. After spring work, the door can be checked for balance, controlled travel, cable position, noise, and opener response.

Safe checks you can make before service

You can gather useful details before an appointment without touching tensioned parts. A few safe observations can help explain what changed.

Use this checklist

  • Look from a safe distance for a gap in the spring coils above the door
  • Note whether the door is open, closed, or partially open
  • Listen for unusual sounds, including a sharp bang or repeated opener strain
  • Check whether the opener lights or motor activate when you use the wall control
  • Notice whether one side of the door sits lower than the other
  • Take clear photos from a safe distance if visible damage is present
  • Keep remotes, vehicles, and people away from an unstable door
  • Tell the service team if the door has been altered or repaired in the past

Do not pull on cables or springs to test them. Do not attempt to lift a door that feels much heavier than normal. A heavy door can shift quickly, especially if its spring system no longer supports its weight.

What is checked after spring service

After spring service, the door should be checked for balanced, controlled movement through its normal travel. This review confirms that the spring system and connected lifting parts are working together properly.

The post service review may include

  • Door movement from closed to open position
  • Balance and lift support
  • Cable placement on drums or pulleys
  • Track travel and roller movement
  • Unusual noise during operation
  • Door alignment while opening and closing
  • Opener force and response
  • Wall control and remote operation when relevant
  • Closing behavior and contact with the floor

A balanced door helps limit stress on the opener. If the opener has been straining because of a failed or mismatched spring, it may need a separate condition check after the door is operating properly again. Ongoing issues may call for garage door maintenance.

Spring care that supports reliable door movement

Safe spring care focuses on visual awareness and regular system observation rather than do it yourself adjustment. Springs should be inspected by a professional if you see corrosion, gaps, distorted coils, or changes in door balance.

Keep the garage area clear around the door opening and spring hardware. Avoid hanging items from the tracks, cables, or spring components. Do not attach hooks, cords, storage items, or decorations to parts of the lifting system.

Pay attention to how the door sounds and moves. Does it start moving unevenly? Does the opener sound like it is working harder? These changes do not always point to a spring issue, yet they are useful reasons to arrange an inspection before a small movement concern becomes a door that will not operate.

San Joseโ€™s mix of warm, dry periods and seasonal moisture can contribute to surface corrosion over time, especially in garages exposed to outdoor air. Regular visual checks can help you spot rust or movement changes before the door stops working. A maintenance plan can support regular service.

Spring help for homes, managed properties, and commercial doors

Garage Door Springs In San Jose may be needed for detached homes, attached garages, rental properties, multi unit buildings, and business locations with overhead doors. Each setting can have different door sizes, usage patterns, and access concerns.

Homeowners may notice the problem when leaving for work or returning home. Property managers may need prompt attention to a door that affects tenant access or garage security. Business owners may face operational interruptions if an overhead door cannot open for vehicles, deliveries, or daily access. Commercial locations may need commercial garage door repair.

The best spring solution depends on the specific door in front of the technician. Palms Garage Doors can inspect the actual setup and discuss the condition of the springs and related lifting hardware. That approach helps avoid guessing based on a photo, a similar looking spring, or a door symptom alone.

Related Services

Contact Palms Garage Doors for spring service

Garage Door Springs In San Jose require careful inspection, correct matching, and safe handling because they support the doorโ€™s weight every day. If your garage door feels heavy, will not open normally, moves unevenly, or shows a damaged spring, keep the area clear and arrange professional help.

Call (650) 600-6656 or visit Palms Garage Doors contact us to request help with your garage door spring system in San Jose, California.

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
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Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
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Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
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Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
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+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
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Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
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He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
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Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

What are garage door springs?
Garage door springs help support the weight of the door as it opens and closes. Palms Garage Doors provides garage door spring services.
How do I know if my garage door spring may need attention?
Common signs include difficulty opening the door, uneven movement, unusual noises, or a door that wonโ€™t stay in place.
Can I replace garage door springs myself?
Garage door springs are under high tension, so it is generally recommended to contact a trained garage door service provider.
What types of garage door springs are commonly used?
The two common types are torsion springs and extension springs, depending on the garage door system.
Why did my garage door spring break?
Springs can wear down over time from regular use, weather exposure, or changes in tension.
Can a garage door work with a broken spring?
A broken spring can make the door difficult or unsafe to operate, so itโ€™s best to avoid using the door until it is checked.
How long do garage door springs typically last?
Spring lifespan varies based on use, door size, maintenance, and the type of spring installed.
Should both garage door springs be replaced at the same time?
In some cases, replacing both may be recommended if they have similar wear, but the best approach depends on the door system.
What should I do if my garage door spring breaks?
Avoid forcing the door open or closed and contact a garage door service provider such as Palms Garage Doors.
Does Palms Garage Doors service garage door springs?
Yes, Palms Garage Doors provides garage door spring services for residential garage door systems.

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