1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Mountain View, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Mountain View homes and businesses, day and night.

Service area
Do we cover your address in Mountain View?

We have worked in these Mountain View ZIP codes:

940409404394041

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

126Jobs completed in Mountain View since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Mountain View

What we fix and install across Mountain View

Garage door spring replacement by Palms Garage Doors

Spring replacement in Mountain View

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Mountain View

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Mountain View

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Mountain View

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Mountain View

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Mountain View

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Mountain View

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Mountain View

We have worked in these Mountain View ZIP codes:

940409404394041
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Mountain View from Palms Garage Doors with same day service, expert technicians, springs openers cables and honest upfront pricing call now

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Palms Garage Doors Main Logo

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Garage Door Repair in Mountain View, CA

Palms Garage Doors helps homeowners and businesses with safe, practical Garage Door Repair in Mountain View, CA. From stuck doors and loud rollers to broken springs and opener problems, we focus on fixing the real cause, not just the symptom. Call (650) 600-6656 or visit https://palmsgaragedoors.com/ to schedule service from our San Jose, CA team.

What we help with in Mountain View, CA

We help you get a garage door that opens, closes, and locks the way it should. That sounds basic, but garage doors are heavy systems with many moving parts. A small issue can turn into a door that will not move, a door that slams, or a door that reverses for no clear reason.

Palms Garage Doors handles repairs, new installs, opener work, and routine service. We also help with commercial doors that get used all day. Are you dealing with a door that is holding up your morning or keeping your car stuck inside?

We serve Mountain View from our base in San Jose, California. That means you can expect a team that is used to Bay Area homes, condos, and business sites where space is tight and schedules matter.

If you are planning upgrades, we can also help with Garage Door Installation and ongoing Garage Door Maintenance.

How to know you need help

You likely need service when the door changes its behavior. Garage doors usually give warning signs before they stop completely. Catching those signs early can prevent bigger damage to tracks, panels, or the opener.

Look for these common signals

  1. The door gets louder each week, with grinding, squealing, or popping sounds.
  2. The door jerks, shakes, or moves unevenly.
  3. The opener strains, hums, or stops mid travel.
  4. The door reverses when closing, even with a clear opening.
  5. The door feels heavy when you lift it by hand.
  6. You see gaps in the spring or loose cables near the drums.
  7. The door does not seal at the bottom, letting in light or water.

If any of these are happening, it is smart to pause and get it checked. A garage door can weigh a few hundred pounds, and the spring system stores a lot of force. That force is great when it is controlled, and rough when it is not.

For faster diagnosis, you can also review our Troubleshooting tips before you schedule service.

Common situations we see around Mountain View

We often see issues tied to daily use and the way homes are built in this part of CA. Many garages are used as the main entry, so the door runs several times a day. More cycles can mean faster wear on springs, rollers, hinges, and opener gears.

We also see a mix of door styles. Some properties have older, heavier doors that need strong spring balance. Others have newer insulated doors that still need correct track alignment and solid mounting. Condos and townhomes can add extra limits like tight ceilings, low headroom tracks, or shared walls where noise matters more.

Here are a few situations that come up often

  1. Doors that rub the frame after small shifts in track position.
  2. Opener safety sensors that get bumped by storage items or bikes.
  3. Weather seal damage that lets water creep in during winter rains.
  4. Noisy rollers that wake up the whole house during early commutes.
  5. Commercial doors that start to mislevel from constant use.

If you are hearing a new rattle, your garage door is not trying to be funny. It is asking for attention in the only way it can.

When issues turn urgent, we can dispatch Emergency Garage Door Repair in Mountain View, California.

What happens during a service visit

A service visit usually starts with a full safety and performance check. We look at how the door moves, where it binds, and whether the opener is doing extra work. A repair that lasts starts with finding the root cause.

During a typical visit, we follow a clear process

  1. Confirm the symptom. We watch the door run and listen for problem spots.
  2. Check door balance. We test the spring system and the door’s manual lift.
  3. Inspect hardware. We check rollers, hinges, brackets, cables, drums, and fasteners.
  4. Inspect tracks and alignment. We look for bends, loose track bolts, and rubbing points.
  5. Check the opener system. We inspect the drive type, settings, rail, and mounting points.
  6. Test safety features. We check sensor alignment and auto reverse behavior.
  7. Complete the repair and retest. We run the door multiple times to confirm smooth travel.

We also explain what we found in plain English. If something is worn but not urgent, we tell you what to watch for. If something is unsafe, we tell you to stop using the door until it is corrected.

If the system needs broader support, we can recommend the right Garage Door Service option for your door and usage.

Garage door repair problems we fix most often

We fix the parts that cause the biggest headaches, because those are the parts that stop the door. Many issues look similar at first, so inspection matters. A door that will not close could be sensors, track binding, a broken spring, or a worn opener gear.

Here are common repair items we handle

  • Doors that are stuck open or stuck closed
  • Doors that close partway and reverse
  • Doors that slam shut or drift down
  • Track misalignment and bent track sections
  • Roller and hinge wear that causes loud operation
  • Cable problems, including frayed or off drum cables
  • Bottom seal and perimeter seal issues
  • Panel and bracket damage from impact

If you need Garage Door Repair in Mountain View, CA, we focus on getting your door moving safely and quietly again. We also aim to prevent the same issue from coming right back.

Broken spring replacement and cable safety

Broken springs are a common reason a garage door will not open, or will only open a few inches. Springs do the heavy lifting. The opener is meant to guide the door, not carry the full weight.

Signs of a broken spring include

  1. A loud bang from the garage, often mistaken for something falling.
  2. A visible gap in the torsion spring above the door.
  3. The door feels unusually heavy when lifted manually.
  4. The opener struggles or stops quickly during an open cycle.

Cables matter here too. When spring tension is not correct, cables can unwind, jump, or fray. If a cable is off the drum, the door can hang unevenly and bind in the track.

If you suspect a spring or cable issue, stop running the door and call for help. This is not a good spot for trial and error. Call (650) 600-6656 and we will get you scheduled.

We can also schedule Broken Spring Replacement for Mountain View, CA homes and businesses.

Garage door opener help for daily reliability

Garage door opener issues often feel random, but they usually have a clear cause. It might be a sensor problem, a worn gear, a loose rail, or a travel limit that drifted over time.

We help with opener problems including

  • Opener runs but the door does not move
  • Remote or wall button works sometimes, then stops
  • Door starts down then reverses
  • Chain or belt slaps, vibrates, or sounds rough
  • Opener light flashes error codes
  • Keypad or remote programming issues
  • Safety sensor alignment and wiring checks

We also look at how the opener is mounted. A loose header bracket or a flexing support can create noise and shorten part life. A garage door should not sound like it is practicing for a drumline.

If your opener is the main issue, our Garage Door Opener service can help restore reliable daily operation.

Garage door installation for replacements and upgrades

A new garage door can solve repeated repair issues when the existing door is worn, damaged, or no longer a good fit. Installation is also common after impact damage, water damage at the bottom section, or long term sagging.

A good install starts with the right match between the door, track setup, and opener. If the door is too heavy for the spring setup or the track is wrong for the headroom, you get constant problems. We focus on correct sizing, smooth travel, and secure mounting.

During installation, we typically address

  1. Door size and opening measurements
  2. Track type and headroom needs
  3. Spring system sizing and balance
  4. Hardware setup, rollers, hinges, and brackets
  5. Opener connection and force settings
  6. Weather seal fit at the bottom and sides

If you are unsure whether repair or replacement makes more sense, we can talk it through based on condition and use. The goal is a door that works every day, not a project that keeps coming back.

If replacement is the right move, we can schedule Garage Door Installation in Mountain View, California.

Garage door maintenance that prevents surprise breakdowns

Maintenance helps you avoid the classic problem where the door fails at the worst time. Garage doors do not pick good times to act up. They prefer early mornings, late nights, and the exact moment you are already late.

A practical maintenance visit focuses on safety, wear points, and smooth movement. It also helps reduce noise and strain on the opener.

Here is a simple owner checklist you can do monthly

  1. Listen for new sounds during one open and close cycle.
  2. Watch the door travel and check for wobble or rubbing.
  3. Look at the rollers and hinges for obvious wear or loose screws.
  4. Check the bottom seal for gaps and tearing.
  5. Test the opener safety reverse using a safe method recommended by the manufacturer.
  6. Keep the sensor path clear and lenses clean.

Important maintenance reminder

Do not lubricate parts that should stay dry, and do not adjust spring tension yourself. If you are not sure what you are looking at, that is normal. That is why we offer garage door service calls focused on prevention.

To keep surprises to a minimum, consider routine Garage Door Maintenance or a structured Maintenance Plan.

Emergency garage door repair when you cannot wait

Emergency service helps when the door is stuck, unsafe, or blocking your vehicle. A door stuck open is a security risk. A door stuck closed can trap cars inside. A door that is hanging crooked can be dangerous to operate at all.

Call for urgent help if

  1. The door is off track or the bottom is kicked out.
  2. A spring is broken or a cable is loose or frayed.
  3. The door slams shut or will not stay open.
  4. The opener is straining and you smell burning.
  5. The door is damaged and might fall.

If you need Emergency Garage Door Repair in Mountain View, CA for an urgent issue, describe what you see and hear when you call. That helps us prepare for the right parts and tools.

Commercial garage door repair for busy sites

Commercial doors take more cycles and more bumps. They often run all day, and a small issue can turn into downtime fast. Businesses also have different needs, including access control, safety, and consistent operation for staff.

We work on commercial garage door repair needs like

  • Sectional overhead doors
  • Rolling steel doors and similar setups
  • Track and bracket repairs after impact
  • Cable and spring service for high cycle use
  • Opener and operator troubleshooting
  • Safety sensor and edge checks where used

If your business depends on deliveries, fleet vehicles, or secure storage, a reliable door is part of your daily operations. Do you have a door that is slowing down your team or forcing workarounds?

For ongoing business needs, we also provide Commercial Garage Door Repair in Mountain View, California.

Timing and what can slow a job down

Most repairs can be completed in a single visit when parts and access are straightforward. Delays usually happen because of hidden damage, special order parts, or site constraints.

Common factors that can affect timing include

  1. Access and clearance. Tight parking or packed garages make work slower and less safe.
  2. Track or framing damage. If the opening or mounting points are compromised, extra steps are needed.
  3. Multiple worn parts. A broken spring can also hide worn rollers or bent hinges.
  4. Opener compatibility. Some opener setups need adjustments or replacement parts to match the door.

We will explain what we find and what is needed to finish the job. Clear expectations help everyone. Nobody likes surprise projects, unless it is a surprise day off.

If your timeline is tight, booking Book An Appointment can help you lock in a service window.

Safety notes and when to stop and call a pro

You should stop using the door if it looks crooked, moves unevenly, or feels heavy. Continuing to run the opener can strip gears or bend the rail. A door that is off track can also damage panels and cables.

Stop and call a pro if

  1. You see a broken spring or a separated torsion spring coil.
  2. A cable is loose, frayed, or off the drum.
  3. The door slams shut or will not stay open.
  4. The top section is pulling away from the opener arm.
  5. The track is bent and the rollers are not seated.

Quick safety note

If you need to get a car out and the door is stuck, do not force it. Call (650) 600-6656 and describe the situation. We will talk through safe next steps.

When safety is a concern, our Garage Door Service team can help you plan the safest repair path.

How to prepare before we arrive

You can help the visit go faster by giving the door space and sharing clear symptoms. A little prep can save time and prevent misunderstandings.

Here is a quick prep list

  1. Clear a path inside the garage to the door and opener.
  2. Move vehicles back to create safe working room.
  3. Keep pets and kids away from the work area.
  4. Write down what happened first, and what changed after that.
  5. If you can do it safely, take a photo of any visible damage.

If the door is stuck open, secure valuables and avoid leaving the garage unattended. If the door is stuck closed, avoid repeated opener attempts. Those repeated clicks do not help, and the opener is not getting stronger with each try.

If you are not sure what category your issue fits, start with Troubleshooting and then schedule service.

After service care and what to watch for

After a repair or install, you should expect smoother movement and more consistent operation. You can keep things running well by paying attention to sound and speed. A door that starts getting louder or slower is often telling you something is loosening or wearing out.

Watch for these signs over the next few weeks

  1. New rubbing sounds near the tracks
  2. A door that stops short of the floor or lifts unevenly
  3. A change in how the opener starts or stops
  4. A bottom seal that folds under or drags

If you use the garage door as the main entry, treat it like the front door. You would not ignore a front door that sticks, and your garage door deserves the same respect.

For ongoing reliability, routine Garage Door Maintenance can help keep small issues from growing.

A quick guide to common problems and likely causes

This table helps you describe what is happening when you call. It is not a diagnosis, but it points to the usual suspects.

What you noticeCommon causeWhat to do next
Door will not open and feels heavyBroken spring or cable issueStop using door and call for service
Door starts down then reversesSensor misalignment or travel settingCheck for blocked sensors, then call if it continues
Loud grinding or squealingWorn rollers, hinges, or track frictionLimit use and schedule a repair visit
Door is crooked or off trackRoller out of track, impact, cable issueDo not run opener, call right away
Opener runs but door does not moveDisengaged trolley or stripped gearStop cycling and schedule opener service

Clear details help us bring the right tools and parts. It also helps avoid extra trips.

If opener symptoms are the best match, start with Garage Door Opener service.

Nearby areas we also serve from San Jose, CA

We serve Mountain View and nearby communities across the South Bay and Peninsula. If you are close to Mountain View but not sure if you are in range, call and ask. Many customers are a short drive away in neighboring cities.

Service areas often include nearby places like

  1. Sunnyvale
  2. Los Altos
  3. Palo Alto
  4. Santa Clara
  5. Cupertino

If you are managing multiple properties, we can also coordinate service calls across locations. Consistent door operation matters, whether it is a single family garage or a small commercial site.

If you want to align service across properties, our Maintenance Plan can help standardize upkeep.

Why homeowners and businesses choose Palms Garage Doors

People choose us because they want clear communication and repairs that make sense. Garage door issues can be stressful, especially when the door is stuck and plans are already tight. We focus on showing up ready to solve the problem and explaining the fix without talking down to you.

Here is what we prioritize on every job

  1. Safe work practices around springs, cables, and heavy doors
  2. Careful troubleshooting so the right part is addressed
  3. Clean, functional results that improve daily use
  4. Respect for your property and your time

If you need Garage Door Repair in Mountain View, CA, we aim to make the process simple. You tell us what is happening, we inspect, then we fix what is actually causing the issue.

You can also learn more about our team on the About Us page.

Schedule garage door service in Mountain View, CA

Getting your garage door working again starts with a quick call or online request. Whether you need emergency help, opener troubleshooting, broken spring replacement, or ongoing maintenance, Palms Garage Doors is ready to assist from our San Jose, CA base.

Related Services

These options can help if you need more than a standard repair in Mountain View, CA.

Call (650) 600-6656 or send a request through our Contact Us page to book service. What is your door doing right now, and when did it start?

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Mountain View

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you service garage doors in Mountain View, CA?

Yes—Palms Garage Doors serves Mountain View, CA and provides garage door repair, garage door service, and garage door maintenance for many common issues.

My garage door won’t open or close—what should I do first?

Check for any obstructions, confirm the opener has power, and try the wall button and remote; if it still won’t move, Palms Garage Doors can help with garage door repair and garage door opener troubleshooting in Mountain View, CA.

What are signs a garage door spring might be broken?

A door that feels unusually heavy, won’t lift, or makes a loud bang can indicate a spring problem; Palms Garage Doors offers broken spring replacement and garage door repair in Mountain View, CA.

Can you help if my garage door is off track or making grinding noises?

Yes—those symptoms can point to track, roller, or alignment issues, and Palms Garage Doors provides garage door service and garage door repair in Mountain View, CA.

Do you offer emergency garage door help in Mountain View?

Palms Garage Doors serves Mountain View, CA and offers emergency garage door repair for urgent situations like stuck doors or safety concerns.

Do you install new garage doors in Mountain View, CA?

Yes—Palms Garage Doors provides garage door installation in Mountain View, CA and can help you choose an option that fits your home and usage needs.

Can you repair or replace a garage door opener?

Palms Garage Doors serves Mountain View, CA and offers garage door opener service, including diagnosing common issues and handling replacements when appropriate.

How often should I schedule garage door maintenance?

Many homeowners schedule periodic garage door maintenance to help reduce wear and catch issues early; Palms Garage Doors provides garage door maintenance and service in Mountain View, CA.

Do you work on commercial garage doors in Mountain View?

Yes—Palms Garage Doors serves Mountain View, CA and offers commercial garage door repair and related garage door service for businesses.

What should I do if my garage door remote works inconsistently?

Try replacing the remote battery and checking for signal interference; if the problem continues, Palms Garage Doors can assist in Mountain View, CA with garage door opener diagnostics and repair.

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Certifications

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Request a callback for your Mountain View garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Mountain View?

Open 24/7. Call now or book a visit online.