1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Sunnyvale, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Sunnyvale homes and businesses, day and night.

Service area
Do we cover your address in Sunnyvale?

We have worked in these Sunnyvale ZIP codes:

94087940869408594089

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

240Jobs completed in Sunnyvale since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Sunnyvale

What we fix and install across Sunnyvale

Garage door spring replacement by Palms Garage Doors

Spring replacement in Sunnyvale

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Sunnyvale

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Sunnyvale

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Sunnyvale

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Sunnyvale

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Sunnyvale

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Sunnyvale

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Sunnyvale

We have worked in these Sunnyvale ZIP codes:

94087940869408594089
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Sunnyvale fast? Palms Garage Doors offers same day repairs for springs, openers, cables, rollers and more. Call now to book service

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Palms Garage Doors Main Logo

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Garage Door Repair in Sunnyvale, CA

Palms Garage Doors helps homeowners and businesses in Sunnyvale with stuck doors, noisy rollers, broken springs, opener problems, and full replacements. We travel from our base in San Jose, CA and focus on safe, practical fixes that get your garage working again. For Garage Door Repair in Sunnyvale, CA, call (650) 600-6656 or visit https://palmsgaragedoors.com/.

We help Sunnyvale property owners get a garage door that works the way it should

A garage door should open smoothly, close fully, and stay quiet enough that it does not wake the house. If yours is slamming, shaking, or refusing to move, that is not something you should live with. Small problems can turn into bigger ones when parts keep grinding.

Sunnyvale has a mix of single family homes, townhomes, and light commercial buildings. Many garages are used as the main entry, storage area, or work space. That means a door that fails can mess up your whole day fast. Is your garage door part of how you get to work, school drop offs, or deliveries?

Palms Garage Doors handles repairs, replacements, and ongoing service with a focus on safety and clear communication. You will know what we found, what needs attention now, and what can wait. If you need ongoing care, our garage door maintenance options can help reduce surprises.

You usually need service when the door changes its sound, speed, or behavior

Most garage door issues show warning signs before they fully quit. Catching those signs early can prevent damage to panels, tracks, and openers. A door that kind of works is often the most dangerous, because it can fail mid cycle.

Watch for these common signals

  1. The door opens a few inches, then stops or reverses.
  2. You hear a loud bang from the garage, then the door feels heavy.
  3. The door shakes or wobbles as it moves.
  4. The opener strains, hums, or clicks without lifting the door.
  5. The door will not close unless you hold the wall button.
  6. The door slams down instead of closing gently.
  7. You see frayed lift cables or loose hardware.

If any of that sounds familiar, it is time to stop forcing it. Forcing a door can bend the top section, strip opener gears, or pull rollers out of the track. If it is urgent, emergency garage door repair can help when the door is stuck or unsafe.

Many Sunnyvale calls come from daily use, heat, and normal wear on moving parts

Garage doors in Santa Clara County often get used more than people think. A household might cycle the door several times a day, and each cycle is wear on rollers, hinges, springs, and bearings. Heat and dust can also dry out lubrication and make rollers louder.

We also see simple issues caused by ordinary life

  • A trash bin or bike nudges the track.
  • Storage shifts and blocks the photo eyes.
  • A car bumper taps the bottom panel.
  • A remote gets reprogrammed or the battery is weak.
  • A DIY attempt tightens the wrong bolt and throws off alignment.

And yes, sometimes the garage door gets blamed for things it did not do. If the door only acts up on one remote, that can be a remote or signal issue. If it struggles at the same spot every time, that is often track, rollers, or cable travel. If you want to narrow it down first, our troubleshooting page can help you describe what you are seeing.

A typical service visit starts with a safety check and a clear plan

A garage door system has stored tension and heavy moving parts, so the first job is making the area safe. We look at how the door sits in the opening, how it moves, and how the opener behaves under load. Then we confirm the actual cause of the problem, not just the symptom.

Here is what usually happens

  1. We ask what you noticed first and what changed recently.
  2. We inspect springs, cables, rollers, hinges, tracks, and mounting points.
  3. We test door balance and travel by hand when it is safe to do so.
  4. We check the opener, rail, sensors, and wall control.
  5. We explain what failed, what else is worn, and what the repair involves.
  6. We complete the work and test multiple open and close cycles.

You should feel comfortable asking questions at any point. Do you want the door quieter, smoother, or both? That helps us focus on the right upgrades during a repair. If an opener is part of the issue, we may recommend garage door opener service after the door is moving correctly.

We handle repairs, installs, openers, and ongoing service without making it complicated

You should not need a crash course in garage door parts to get help. We group the work into clear categories, then match the fix to how you use your garage. Some customers need a quick repair, while others need a full replacement because the door is bent or rotting.

Garage door repair fixes the parts that keep the door moving safely

Garage Door Repair in Sunnyvale, CA often involves the parts that guide and lift the door. When those parts wear out, the door can bind, tilt, or overload the opener. Repair work may include adjustments, part replacement, and realignment.

Common repair items include

  • Bent or loose tracks
  • Worn rollers causing noise or vibration
  • Loose hinges or cracked hinge leaves
  • Damaged bottom seal or misaligned retainer
  • Off track doors after an impact
  • Cable issues that cause uneven lifting

A good repair should restore smooth travel and reduce strain on the opener. If the opener has been working too hard, fixing the door first is the right move. For broader help beyond a single repair, see our garage door service options.

Broken spring replacement restores lift and prevents opener damage

A broken torsion or extension spring is a stop using it problem. Springs carry most of the door’s weight. When a spring breaks, the door feels extremely heavy and can drop fast.

Signs of a spring issue include

  1. A loud bang in the garage
  2. The door only lifts a few inches
  3. The opener struggles or stops
  4. A visible gap in a torsion spring
  5. The door will not stay open by itself

Spring work should be handled by a trained tech

Spring work should be handled by a trained tech using the right tools. Spring tension is not forgiving. If you suspect a broken spring, leave the door closed and call Palms Garage Doors. Learn more about broken spring replacement in Sunnyvale, California.

Garage door opener service restores control, safety sensors, and smooth operation

An opener problem can look like a door problem, and sometimes it is both. If your door is heavy or binding, the opener may be fine but overloaded. If the door is balanced and the opener still struggles, we focus on the motor, drive system, and safety features.

We commonly help with

  • Opener motor running but door not moving
  • Chain or belt issues and loose tension
  • Stripped gears or worn internal parts
  • Travel limit and force settings that need correction
  • Safety sensor alignment and wiring issues
  • Wall button or remote signal problems

Quick note about photo eyes

If your door reverses when closing, check the photo eyes first. A light bump to a sensor bracket can throw them out of alignment. If you are tired of the door playing red light, green light at bedtime, we get it. If you need help, schedule garage door opener service.

Garage door installation is the right call when the door is worn, bent, or outdated

A new door can make sense when repair after repair keeps stacking up, or when the door is damaged beyond what is practical. Installation also helps if you want better insulation, quieter operation, or a different look. If you are comparing options in CA, our garage door installation page covers what to expect.

During installation, we pay attention to

  1. Correct door sizing and track radius for your opening
  2. Proper spring sizing for door weight
  3. Solid mounting to framing
  4. Smooth, level travel without rubbing
  5. Opener compatibility and safe force settings

If you are replacing an old wood door, weight changes can be significant. Springs and opener settings must match the new door, or the system will wear out early.

Garage door maintenance reduces surprise breakdowns and loud operation

Maintenance is about catching wear before it turns into a stuck door. It also helps the door run smoother and quieter. If your garage is under a bedroom, this can matter a lot.

A simple maintenance visit often includes

  • Inspecting rollers, hinges, and bearings
  • Tightening loose hardware where needed
  • Checking cables for fraying or uneven wrap
  • Verifying track alignment and mounting
  • Testing balance and opener safety reversal
  • Lubricating the correct points with the right product

You can also do a basic homeowner check between visits. Listen for new noises and watch the door travel. A door that begins to tilt or scrape is asking for help. If you want a routine approach, consider a maintenance plan.

Commercial garage door repair keeps businesses moving and reduces downtime

Commercial doors get used hard, and a failure can stop deliveries, access, or daily operations. We work on common commercial setups and address issues that affect safety and access control. See commercial garage door repair for Sunnyvale CA properties.

Commercial service often involves

  • Sectional steel doors and related hardware
  • Opener and operator troubleshooting
  • Track, roller, and hinge wear from frequent cycling
  • Bottom seal issues that affect closing and debris control
  • Impact damage and door alignment

If your business relies on that door for shipping or service access, fast diagnosis matters. We focus on getting the door moving safely and consistently.

Emergency garage door repair helps when the door is stuck, unsafe, or blocking access

Some problems cannot wait for a convenient time. If the door is stuck open, stuck closed with a car trapped, or hanging off track, you need help quickly. Our emergency garage door repair team prioritizes safety and access.

Emergency calls often include

  1. Broken springs that leave the door too heavy to lift
  2. Cables off the drum causing the door to jam or hang unevenly
  3. Doors off track after a bump from a vehicle
  4. Opener failures that leave the door partly open
  5. Hardware failures that make the door unsafe to operate

If the door is crooked or a cable is loose, do not try to help it by running the opener again. That can turn a repair into a bigger mess.

These are the most common parts that fail and what you can notice first

Most garage door systems fail in predictable ways. Knowing the usual suspects helps you explain the problem faster, and it helps you decide when to stop using the door.

Here is a quick guide to symptoms and likely causes.

What you noticeWhat it often points to
Door feels heavy or will not liftBroken spring, cable issue, or door binding
Door starts down then reversesSensor alignment, travel limits, or obstruction
Grinding or scraping soundsWorn rollers, track damage, or loose hardware
Door jerks or moves unevenlyCable wrap issue, roller wear, or track misalignment
Door closes but leaves a gapLimit setting, damaged seal, or floor contact issue
Opener runs but door does not moveDisengaged trolley, broken gear, or broken spring

This is not a full diagnosis, but it helps you decide what to describe when you call. What is the first thing you noticed, sound or movement? If you are dealing with a heavy door or a suspected spring issue, start with broken spring replacement guidance.

Timing depends on the problem, the parts involved, and safe testing

Many repairs can be handled in a single visit if the issue is straightforward. More involved situations can take longer, especially if multiple parts are worn and the door needs careful balancing. If you want to plan ahead, our Book An Appointment page helps you request a time that works.

A few things can slow down service

  • The door is stuck in an unsafe position and must be stabilized first.
  • The opening has framing issues or prior poor repairs to correct.
  • Multiple components failed because the system was forced.
  • A custom size or special hardware is needed.

If you have an urgent access issue, tell us what position the door is in. Open, closed, or halfway matters for safety and next steps.

Safety matters because garage doors are heavy and spring tension is serious

Garage doors look harmless until they are not. Springs store energy, and cables can snap or unwind. Tracks and rollers can pinch fingers quickly. If you are deciding whether to try a DIY fix, use this simple rule. For serious problems, book garage door repair instead of guessing.

Stop and call a pro if

  1. A spring is broken or you suspect it is.
  2. A cable is off, loose, frayed, or uneven.
  3. The door is off track or hanging at an angle.
  4. The opener strains or the door is extremely heavy.
  5. You see cracked hinges or the top section is bending.

Safe things you can do first

Safe things you can do include clearing sensor paths, replacing remote batteries, and making sure the manual lock is not engaged. If the door is behaving unpredictably, keep people and pets away from the opening until it is checked.

You can prepare in a few minutes and help the visit go smoother

A little prep makes it easier to inspect and test the system. It also helps us finish the work without interruptions. If you are scheduling garage door service in Sunnyvale, CA, these steps help.

Here is a quick checklist

  1. Move cars back to leave space near the door and tracks.
  2. Clear storage from the sides of the garage door area.
  3. Make sure the inside wall button is accessible.
  4. If the door is stuck, tell us whether it is open or closed.
  5. Gather any remotes or keypads that are acting up.
  6. Keep kids and pets away from the work area.

If you have a second door, test it too. Many homes have one door that is used more, so the wear is uneven.

After service, small habits help the repair last and keep the door quieter

A garage door is a moving system, and it stays healthier with basic care. You do not need to obsess over it, but you should pay attention to changes. To keep things running smoothly, consider periodic garage door maintenance and address small issues early.

Good habits include

  • Listen once a week for new squeaks, pops, or scraping.
  • Keep the sensor area clean and avoid storing items near it.
  • Do not slam the door with the manual release.
  • Avoid spraying random lubricants everywhere. Use the right product in the right spots.
  • If the door starts to feel heavier, stop using the opener and call.

If your garage is attached to the home, a smoother door also helps reduce noise inside. Your future self will appreciate that during the first early morning commute.

We also provide garage door service for nearby communities from our San Jose base

Sunnyvale sits close to several busy South Bay routes, and many customers travel between nearby cities for work and family. Palms Garage Doors is based in San Jose, CA, and we schedule service calls across the surrounding area. If you need ongoing care, our Garage Door Service options cover repairs and routine visits.

If you are near Sunnyvale borders or commute between cities, we can often help without you needing to guess who covers your neighborhood. The main thing is getting your door operating safely, whether it is a home garage or a commercial bay.

Homeowners and businesses choose Palms Garage Doors for clear communication and practical fixes

You should get straight answers about what failed and what it takes to fix it. We keep the process simple, show you what we see, and explain options in plain language. That matters whether you need a small adjustment or a larger repair. If you want to know more about our team, visit our About Us page.

Here is what we focus on every time

  1. Safe work practices around springs, cables, and heavy panels
  2. Correct part matching so the door is balanced and smooth
  3. Clean testing with several open and close cycles
  4. Respect for your property and the way you use the garage
  5. Clear next steps if we spot wear that may need attention later

A note on weird noises

If you have had a door that sort of works for months, you are not alone. Most people call after the third weird noise. The good news is that weird noises are usually your door trying to communicate, not auditioning for a horror movie.

Related Services

Explore more options for Sunnyvale CA homes and businesses.

Book service for your Sunnyvale property and get your door working again

If your garage door is stuck, loud, uneven, or refusing to close, we can help you get back to normal without the guesswork. Palms Garage Doors handles repairs, openers, maintenance, installations, and commercial work with a safety first approach.

For Garage Door Repair in Sunnyvale, CA, call (650) 600-6656 or visit https://palmsgaragedoors.com/. If the door is off track or feels unusually heavy, stop using it and reach out now through our Contact Us page.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
All reviews
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Google
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BBB
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Sunnyvale

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Sunnyvale, CA for garage door repairs?

Yes—Palms Garage Doors serves Sunnyvale, CA and handles a variety of needs, including Garage Door Repair, Garage Door Service, and Garage Door Maintenance.

What should I do if my garage door won’t open or close?

Stop using the door and check for obvious obstructions or a tripped opener; if it still won’t move, Palms Garage Doors in Sunnyvale, CA can help with Garage Door Repair and Garage Door Opener service.

Can you help if I think a spring is broken?

A loud bang, a heavy door, or a door that won’t lift can point to a spring issue; Palms Garage Doors serves Sunnyvale, CA and offers Broken Spring Replacement.

Do you offer emergency garage door service in Sunnyvale?

Palms Garage Doors serves Sunnyvale, CA and provides Emergency Garage Door Repair for urgent situations like stuck doors or safety concerns.

Do you repair commercial garage doors for local businesses?

Yes—Palms Garage Doors serves Sunnyvale, CA and offers Commercial Garage Door Repair for many common business door and opener issues.

When should I schedule routine garage door maintenance?

If the door is getting noisier, moving unevenly, or hasn’t been checked in a while, scheduling Garage Door Maintenance can help; Palms Garage Doors serves Sunnyvale, CA.

Can you install a new garage door in Sunnyvale?

Palms Garage Doors serves Sunnyvale, CA and offers Garage Door Installation, including help selecting a setup that fits your opening and daily use.

Do you work on garage door openers that are unresponsive or inconsistent?

Yes—Palms Garage Doors serves Sunnyvale, CA and can troubleshoot Garage Door Opener issues such as remotes not working, intermittent operation, or unusual noises.

My garage door is crooked or seems off-track—what does that mean?

A door that looks uneven or binds while moving may have a track, roller, or cable issue; Palms Garage Doors in Sunnyvale, CA can inspect and perform Garage Door Repair as needed.

What are common signs I should call for garage door service before it gets worse?

Grinding sounds, jerky movement, slow response, or visible wear are typical reasons to schedule Garage Door Service; Palms Garage Doors serves Sunnyvale, CA and can help assess the situation.

Our awards & certifications

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Certifications

Our Awards & Certifications

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Tell us what the door is doing

Request a callback for your Sunnyvale garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Sunnyvale?

Open 24/7. Call now or book a visit online.