1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Walnut Creek, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Walnut Creek homes and businesses, day and night.

Service area
Do we cover your address in Walnut Creek?

We have worked in these Walnut Creek ZIP codes:

94598945979459694595

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

144Jobs completed in Walnut Creek since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Walnut Creek

What we fix and install across Walnut Creek

Garage door spring replacement by Palms Garage Doors

Spring replacement in Walnut Creek

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Walnut Creek

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Walnut Creek

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Walnut Creek

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Walnut Creek

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Walnut Creek

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Walnut Creek

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Walnut Creek

We have worked in these Walnut Creek ZIP codes:

94598945979459694595
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Walnut Creek? Palms Garage Doors provides same day service for springs, openers, cables, and off track doors. Call now to book today

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Palms Garage Doors Main Logo

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Garage door help for Walnut Creek, CA from Palms Garage Doors

Palms Garage Doors provides fast, practical help for homeowners and businesses who need Garage Door Repair in Walnut Creek, CA. From stuck doors and loud rollers to opener trouble and broken springs, we focus on safe fixes that last. Call (650) 600-6656 or visit our homepage to schedule service from our San Jose based team.

We help Walnut Creek property owners get safe, reliable garage doors

A working garage door should open smoothly, close fully, and stay quiet enough that it does not wake the whole house. If yours is slamming, drifting, shaking, or refusing to move, it is more than an annoyance. It can be a safety issue and a security issue.

Walnut Creek has a mix of attached garages, townhomes, and small commercial buildings. Many doors get daily use, and the parts wear down in predictable ways. Palms Garage Doors helps you get back to normal with clear options and straightforward repairs through our garage door service.

Do you use your garage as the main entry to your home

If so, a broken door can throw off your entire day.

You usually need service when the door changes its behavior

A garage door rarely fails without warning. Most problems start small and get louder, slower, or more stubborn over time. Paying attention to the early signs can prevent bigger damage to panels, tracks, and openers.

Here are common signs you should call for help

  1. The door opens a few inches, then stops or reverses.
  2. The opener runs, but the door barely moves.
  3. The door closes, then pops back up.
  4. You hear grinding, squealing, or a loud bang.
  5. The door looks crooked or rubs the track on one side.
  6. The door feels heavy when you try to lift it manually.
  7. The remote works only sometimes or only at close range.

If you are noticing two or more of these, the issue is usually not just the opener. It is often a door balance, spring, roller, or sensor problem that may need garage door opener support and full system checks.

Many Walnut Creek garages deal with wear from daily use and temperature swings

Garage doors in Contra Costa County see regular cycles, and the Bay Area climate can still affect parts over time. Metal expands and contracts, lubrication dries out, and small alignment issues grow. A door that was quiet last year can start sounding like it is dragging a trash can down the driveway this year.

Common situations we see in Walnut Creek homes and light commercial properties include

  • Doors that have not been serviced in a long time and start running rough
  • Older doors with tired springs that no longer balance the weight well
  • Opener setups that strain because the door is heavy or out of alignment
  • Sensors that get bumped, dusty, or knocked out of position
  • Tracks that shift slightly from vibration or minor impacts

If your garage is used for storage, bikes, or a home gym, it is also common for items to creep into the door’s path. It only takes one close call with a ladder, box, or trash bin to bend a track or pop a roller out. If that happens, garage door repair can help prevent further damage.

A typical visit starts with safety checks and ends with a tested door system

A proper service call is not guesswork. The goal is to find the real cause, fix it safely, and confirm the full system works together. That includes the door, hardware, opener, and safety features.

Here is what a normal visit often looks like

  1. We ask what the door is doing and when the problem started.
  2. We inspect springs, cables, rollers, hinges, tracks, and the bottom seal area.
  3. We check door balance and travel by disconnecting the opener when safe.
  4. We inspect the opener, rail, trolley, sensors, and wall button controls.
  5. We explain what failed, what is worn, and what can wait.
  6. We complete the repair or service and test multiple open and close cycles.
  7. We confirm safe reversing and sensor function before we wrap up.

Questions during the visit

You should feel comfortable asking questions during the visit. If you do not understand what a part does, ask. A clear explanation helps you make a good choice for your home or business, and it pairs well with ongoing garage door maintenance.

Garage door repair focuses on the cause, not just the symptom

Garage doors are simple machines, but they are not forgiving when parts are worn or misaligned. A squeak can be a roller, but it can also be a hinge pulling, a track issue, or an opener forcing a door that is out of balance.

Palms Garage Doors handles Garage Door Repair in Walnut Creek, CA with a full system approach. That means we look for the reason the door started acting up, not just the loudest noise.

Typical repair work may include

  • Track alignment and hardware tightening
  • Roller replacement when rollers are worn, cracked, or dragging
  • Hinge replacement when the hinge barrels are loose or bent
  • Cable inspection and replacement when frayed or uneven
  • Panel and bracket checks for strain or damage near attachment points
  • Sensor alignment and troubleshooting

If your door is binding, do not keep pressing the remote hoping it powers through. That is a fast way to burn out an opener or damage the top section of the door.

Broken spring replacement is urgent because springs carry the door’s weight

A broken spring is one of the most common reasons a garage door will not open. When a spring snaps, the door often feels impossible to lift. Many people also hear a sharp bang that sounds like something fell in the garage.

Springs are under heavy tension. This is not a weekend project unless you have the right tools and training. If a spring breaks, stop using the door and keep kids and pets away from it.

Signs of a broken or failing spring include

  1. The door opens only a few inches and stops.
  2. The opener hums or strains when trying to lift.
  3. The door feels much heavier than normal by hand.
  4. You see a gap in the torsion spring above the door.
  5. The door drops faster than usual when closing.

During spring service, we also check related parts that can be stressed by a spring failure, including cables, drums, bearings, and the center bracket. For urgent issues, broken spring replacement is the right next step.

Garage door opener service covers power, controls, sensors, and drive issues

An opener problem can look like a door problem, and vice versa. That is why we test both. Openers have several failure points, including safety sensors, limit settings, travel force settings, gears, and logic boards.

We can help with common opener issues like

  • Door starts down, then reverses
  • Opener runs but the door does not move
  • Remote or keypad works intermittently
  • Wall button works but remotes do not
  • Sensor lights flicker or do not stay solid
  • Chain or belt looks loose or noisy
  • Opener stops mid cycle

If your opener is straining, the door balance may be off. A balanced door should stay near waist height when lifted halfway by hand. If it slams down or shoots up, the opener is doing extra work every cycle and may need garage door opener service.

Garage door installation is the right move when the door is worn, bent, or outdated

Sometimes repair is not the best use of time and money, especially if the door has multiple failing sections or is badly damaged. A new door can improve daily reliability, reduce noise, and refresh curb appeal.

We help you make smart installation choices based on your opening size, usage, and preferences. A proper install is not just hanging panels. It includes correct track setup, spring sizing, opener compatibility, and safety testing.

When considering a new door, think through

  1. How often the door is used each day
  2. Whether you want windows for natural light
  3. How much outside noise you want to block
  4. Whether your garage is attached and near living space
  5. The condition of the framing and mounting surface

If your current door is rubbing the frame, sagging, or has damaged sections, installation can also solve ongoing alignment problems that repairs can only partially address. Learn more about garage door installation options in Walnut Creek, California.

Garage door maintenance prevents breakdowns and reduces noise

Maintenance is the simplest way to keep your garage door running well. It helps you catch worn rollers, loose hardware, and dry hinges before they turn into a stuck door on a busy morning.

A basic maintenance visit often includes inspection, tightening, lubrication where appropriate, and balance checks. It also includes checking the opener’s safety reversal system.

Here is a practical homeowner checklist you can do monthly

  1. Listen for new sounds during open and close cycles.
  2. Watch the door for shaking or drifting.
  3. Check that the photo eyes are clean and aligned.
  4. Look for loose bolts on hinges and brackets.
  5. Inspect cables for fraying, but do not touch them.
  6. Test the door balance only if you can safely disconnect the opener.

If you are not sure how to disconnect the opener safely, skip that step and call. A few minutes of caution beats an afternoon in the urgent care waiting room. Ask about a maintenance plan for steady upkeep.

Emergency repairs help when the door is stuck, unsafe, or will not secure

Some garage door problems cannot wait. A door that is stuck open can expose your home. A door that is stuck closed can trap your car. A door that is off track can be dangerous to operate.

Emergency garage door repair typically involves making the door safe, getting it moving again if possible, and addressing the cause of the failure. If the issue is a broken spring, slipped cable, or damaged roller, we focus on restoring safe operation and stability.

Situations that often require urgent service

  1. Door is stuck open and will not close.
  2. Door is off track or hanging at an angle.
  3. A cable has come loose or is visibly frayed.
  4. The opener is smoking, sparking, or smells burned.
  5. The door slams shut or cannot stay open.

If your door is stuck halfway, do not try to force it down. That can twist panels and bend tracks, turning one problem into several. For urgent help, request emergency garage door repair.

Commercial garage door repair supports daily operations and security

Commercial doors take more cycles, more impacts, and more wear. A problem door can slow deliveries, block employee parking, or compromise security after hours.

Palms Garage Doors works with light commercial properties that need dependable access. We service common commercial door types and focus on getting the door operating smoothly and safely.

Commercial service commonly includes

  • Track, roller, and hinge replacement for heavy use doors
  • Spring and cable service for large, high cycle setups
  • Opener and operator troubleshooting
  • Alignment for doors that bind or drift
  • Safety checks for reversing and photo eye systems where installed

If your business relies on the door multiple times a day, small issues should be handled early. Waiting can lead to a full stop at the worst time, usually right when a delivery shows up. See commercial garage door repair for Walnut Creek CA.

Garage door service can be grouped into a few clear categories

Most garage door work falls into mechanical, opener, or safety alignment needs. Knowing these categories helps you describe the problem when you call, even if you do not know part names.

Here is a simple guide.

CategoryWhat it includesWhat you might notice
Mechanical door hardwareSprings, cables, rollers, hinges, tracksDoor is loud, crooked, heavy, or stuck
Opener systemMotor unit, rail, trolley, remotes, keypadMotor runs but door does not move, intermittent control
Safety and alignmentPhoto eyes, limits, force settings, door balanceReversing, stopping mid way, uneven travel

Not sure which category you are dealing with. Tell us what the door does, what you hear, and whether it moves at all. That usually points us in the right direction and helps us plan the right garage door service.

Timing depends on parts, door condition, and what caused the failure

Some jobs are quick because the problem is isolated. Others take longer because the door has multiple worn points or damage from continued operation. A door that has been forced open with a broken spring can need extra adjustments afterward.

Common factors that can slow down service include

  1. A door that is off track and has bent track sections
  2. Multiple worn rollers and hinges that should be addressed together
  3. Opener issues combined with poor door balance
  4. Older hardware that is rusted or hard to remove
  5. Prior repairs that left the system out of alignment

If you are on a tight schedule, tell us up front. We can focus on making the door safe and functional first, then discuss any next steps including repair or maintenance.

Safety matters because garage doors are heavy and spring tension is serious

The average garage door system includes heavy panels and high tension springs. Even a smaller door can cause injury if it falls or if a cable snaps under load. This is not the place to test your luck.

Stop and call a pro if

  1. You suspect a broken spring.
  2. The door is off track or jammed at an angle.
  3. A cable is loose, frayed, or wrapped incorrectly.
  4. The door will not stay open by itself.
  5. You see bent tracks near the rollers.

If you must get your car out and the door is stuck, do not try to muscle it alone. Ask for help, keep hands away from pinch points, and avoid standing under the door. For high risk issues, start with emergency repair or spring service.

You can prepare in a few minutes to speed up the visit

A little prep helps the work go smoothly, and it keeps your belongings safe. You do not need to deep clean the garage. Just give the technician room to work.

Before we arrive, here is what to do

  1. Clear a path to the garage door and opener area.
  2. Move vehicles back from the door a few feet if possible.
  3. Keep pets inside or away from the garage.
  4. Leave the door as is if it is stuck or off track.
  5. Write down what happened, including any noises you heard.
  6. Have remotes and keypads available for testing.

Manual release cord

Do you know where your manual release cord is. If not, we can show you during the visit. It is useful, and it is also a good way to avoid panic when the power goes out. For more help with common issues, review our troubleshooting tips.

After service, a few simple habits keep your door working longer

Once your door is repaired or serviced, you can help it stay that way with basic observation. You do not need to constantly tinker with it. Just notice changes early.

Good habits after service

  1. Listen for new noises and call if they return quickly.
  2. Keep the sensor area clear of storage items.
  3. Do not spray heavy grease on tracks. Tracks should be clean, not slippery.
  4. Avoid slamming the door with the remote by stopping it mid travel often.
  5. Watch for slow closing, which can signal friction or balance changes.

If the door starts to shake again, do not ignore it. That is your door’s way of saying, Hey, something is loose, without using words. If needed, schedule follow up maintenance to keep things stable.

We serve Walnut Creek from our San Jose base with organized scheduling

We do not claim to be based in Walnut Creek, but we do serve the area from San Jose and plan routes to be efficient. That matters because garage door problems are time sensitive. A door that will not close can make a normal day feel pretty long.

If you are in Walnut Creek and need service, tell us your situation and your preferred time window. We will confirm details, ask a few quick questions, and schedule the right type of visit, including garage door service when you need more than a quick adjustment.

Nearby areas around Walnut Creek we commonly work in

Walnut Creek sits near several East Bay communities, and many homes in the area share similar garage door setups. If you are just outside city limits, you may still be in our normal service range.

Areas near Walnut Creek where people often request service include

  • Concord
  • Pleasant Hill
  • Lafayette
  • Martinez
  • Danville
  • Alamo
  • San Ramon

If you are not sure whether your address fits, call and ask. It is a quick yes or no, and we can point you to the right service option for Walnut Creek CA.

Homeowners and businesses choose Palms Garage Doors for clear communication and careful work

You should not have to guess what is happening with your garage door. We explain what we see, what failed, and what needs attention now versus later. We also keep the work area as tidy as possible because nobody enjoys stepping over tools to grab the groceries.

Here is what you can expect from us

  1. Clear explanation of the issue in plain language
  2. A focus on safe operation and correct door balance
  3. Repair work that considers the full door system
  4. Practical tips you can use after we leave
  5. Respect for your time, property, and schedule

If you have had a door that sort of works for months, you are not alone. Most people put it off until the day it refuses to move. That day always seems to show up at the worst moment. If you want to know more about our team, visit About Us.

Book service in Walnut Creek, CA and get your door working right again

If your door is stuck, loud, crooked, or unreliable, we are ready to help. Palms Garage Doors handles installations, maintenance, opener issues, spring replacement, commercial work, and Garage Door Repair in Walnut Creek, CA with a safety first approach.

Related Services

Explore additional options for Walnut Creek, California, including CA garage door products and services that support reliable daily operation.

Call (650) 600-6656 to schedule service. Tell us what the door is doing, and we will take it from there. For scheduling and next steps, use our Contact Us page.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Walnut Creek

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Walnut Creek, CA for garage door repairs?

Yes—Palms Garage Doors serves Walnut Creek, CA and handles common needs like Garage Door Repair, Garage Door Service, and Emergency Garage Door Repair.

What should I do if my garage door won’t open or closes halfway?

This can be caused by issues with the opener, sensors, or door hardware; Palms Garage Doors serves Walnut Creek, CA and can troubleshoot through Garage Door Opener service and Garage Door Repair.

How do I know if I have a broken garage door spring?

Signs can include a loud bang, a heavy door, or a door that won’t lift; Palms Garage Doors serves Walnut Creek, CA and provides Broken Spring Replacement and Garage Door Service.

Can you help with commercial garage doors in Walnut Creek?

Palms Garage Doors serves Walnut Creek, CA and offers Commercial Garage Door Repair for many types of business and facility doors.

Do you offer emergency garage door service after hours?

If you have a door that’s stuck open, won’t close, or seems unsafe to operate, Palms Garage Doors serves Walnut Creek, CA with Emergency Garage Door Repair options.

When should I schedule routine garage door maintenance?

Maintenance is helpful if the door is getting noisy, moving unevenly, or hasn’t been serviced in a while; Palms Garage Doors serves Walnut Creek, CA and provides Garage Door Maintenance and Garage Door Service.

Can you install a new garage door in Walnut Creek, CA?

Yes—Palms Garage Doors serves Walnut Creek, CA and offers Garage Door Installation, including help selecting a door that fits your home and usage needs.

My garage door opener works, but the door still won’t move—what could it be?

The issue may be related to springs, cables, rollers, or track alignment; Palms Garage Doors serves Walnut Creek, CA and can assist with Garage Door Repair and Garage Door Opener service.

Why is my garage door making grinding or squeaking noises?

Noises can come from worn rollers, loose hardware, or lack of lubrication; Palms Garage Doors serves Walnut Creek, CA and can address this through Garage Door Maintenance and Garage Door Repair.

Can you fix a garage door that’s off track or looks uneven?

An off-track or uneven door can indicate track, roller, or cable issues and may be unsafe to use; Palms Garage Doors serves Walnut Creek, CA and provides Garage Door Repair and Garage Door Service.

Our awards & certifications

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Certifications

Our Awards & Certifications

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Request a callback for your Walnut Creek garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Walnut Creek?

Open 24/7. Call now or book a visit online.