1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Alamo, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Alamo homes and businesses, day and night.

Service area
Do we cover your address in Alamo?

We have worked in these Alamo ZIP codes:

94507

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

41Jobs completed in Alamo since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Alamo

What we fix and install across Alamo

Garage door spring replacement by Palms Garage Doors

Spring replacement in Alamo

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Alamo

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Alamo

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Alamo

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Alamo

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Alamo

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Alamo

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Alamo

We have worked in these Alamo ZIP codes:

94507
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Alamo? Palms Garage Doors fixes springs, openers, cables, and off track doors with fast local service and upfront pricing today

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Garage Door Repair in Alamo CA

Garage door help for Alamo homeowners and businesses starts with safe, reliable service.

Palms Garage Doors provides fast scheduling, clear communication, and practical fixes for Garage Door Repair in Alamo, CA. We diagnose the real cause, repair or replace the right parts, and test the full door system for safe operation. Call (650) 600-6656 or visit https://palmsgaragedoors.com/ to book service from our San Jose team.

Problems that keep your door from working safely

We help with the problems that keep your door from working safely.

A garage door should open smoothly, close fully, and stay balanced without drama. If it jerks, jams, or makes new noises, something is off. Palms Garage Doors handles common repairs and full garage door service visits for residential and commercial doors in Alamo.

You can call us for one specific issue, or you can ask for a full system check. Many problems come in pairs. A worn spring can strain the opener. A misaligned track can cause rollers to wear out faster.

Here is what we handle most often

  • Door that will not open or will not close
  • Loud grinding, popping, or squealing
  • Remote works sometimes, then stops
  • Door feels heavy or drops too fast
  • Crooked door or uneven gap at the bottom
  • Frayed cables, bent tracks, or damaged rollers
  • Weather seal that is torn or missing

Quick gut check before you call

Want a quick gut check before you call? If the door suddenly feels much heavier than usual, stop using it and reach out. That is often a spring or cable issue, and it can get unsafe fast.

Early warning signs and simple checks

You usually need service when the door changes sound, speed, or balance.

Small changes are your early warning signs. If you catch them early, you can avoid bigger damage to parts like the opener, hinges, or tracks. If you want more DIY guidance, review our Troubleshooting tips.

Watch for these common signals

  1. The door starts and stops during travel.
  2. The opener strains or hums without moving the door.
  3. The door reverses before it hits the floor.
  4. The door shakes or wobbles in the opening.
  5. You hear a bang from the garage, then the door will not lift.
  6. The door closes, then pops back up.

Photo eye check

A quick homeowner check that is safe for most people is the photo eye check. Wipe the lenses with a clean cloth and make sure both sensors point at each other. If the sensor lights look wrong or the door still reverses, it is time for a tech.

Is your opener working but the door will not move? That can be the emergency release being pulled, a broken spring, or a stripped gear. The fix depends on the cause, not the symptom, and we can help through garage door opener service.

Common scenarios in Alamo California

Homes and driveways in Alamo often bring a few repeat scenarios.

Many Alamo properties have attached garages that get used as the main entry. That means the door cycles a lot, sometimes more than the front door. More cycles can mean more wear on springs, rollers, and hinges. A regular garage door maintenance visit can help reduce this wear.

You may also see these patterns

  • Dust and debris build up at the track edges and roller stems.
  • Weather swings in CA can dry out seals and make rollers louder.
  • DIY storage hooks or ladders get too close to the door travel path.
  • Older doors start to sag, which stresses the top section and opener rail.

If your garage is also your gym, workshop, or storage zone, you are not alone. Just keep the door’s path clear. A rake handle leaning in the wrong spot can turn a normal close into a why is it stuck halfway moment.

What a service visit looks like

A service visit starts with diagnosis, then repair, then full testing.

We begin by listening to what you noticed and checking the door’s behavior. Then we inspect the parts that control lift and guidance. The goal is to fix the cause and confirm the door runs safely after. Many visits start as garage door repair and end with a full system tune up.

A typical visit follows this process

  1. Inspect springs, cables, drums, rollers, hinges, and tracks.
  2. Check door balance and manual operation.
  3. Inspect opener function, rail, chain or belt, and mounting.
  4. Confirm sensor alignment and force settings.
  5. Complete the repair or part replacement.
  6. Lubricate key friction points where appropriate.
  7. Run multiple open and close cycles and confirm smooth travel.

We also point out wear that may not be urgent yet. That helps you plan, instead of getting surprised by the next failure.

If you are scheduling Garage Door Repair in Alamo, CA, tell us what the door is doing right now. Stops at one foot, only closes with the wall button, or makes a loud pop helps us plan the visit. If needed, you can also Book An Appointment for a time that fits your day.

Garage door repair and the parts that fail most often

Garage door repair focuses on the parts that fail most often.

Garage Door Repair usually means getting your current door working again without replacing the whole system. We repair common wear parts and correct alignment issues that cause binding. For broader options, we also provide garage door service in Alamo.

Common repair work includes

  • Track alignment and mounting adjustments
  • Roller replacement and hinge service
  • Cable and drum inspection and replacement when needed
  • Panel and bracket reinforcement when hardware is pulling loose
  • Weather seal replacement at the bottom and perimeter

If your door is older, the wrong quick fix can create extra stress. A door that is out of square can chew up rollers and strain the opener. We focus on getting the door moving straight and smooth again.

Broken spring replacement

Broken spring replacement is often the turning point between annoying and stuck.

A broken spring is one of the most common reasons a door will not lift. Springs carry most of the door’s weight. When one fails, the opener may not be able to move the door, and forcing it can burn out the motor or damage the rail. We handle broken spring replacement in Alamo CA.

Signs of a broken spring can include

  • A loud bang you heard in the garage
  • Door lifts a few inches, then stops
  • Door feels extremely heavy by hand
  • A visible gap in the torsion spring above the door

Spring work is not a DIY weekend project

Spring work is not a DIY weekend project. Springs store energy, and the tools and steps matter. If you suspect a spring problem, keep the door closed and call for help.

We replace springs with the correct size for your door weight and height. Then we balance the door so it stays at mid travel when released by hand.

Garage door opener service

Garage door opener service restores reliable starting, stopping, and safety sensing.

Your opener is a system, not just a motor. It includes sensors, a rail, a drive type, a trolley, wiring, and controls. If one part is off, the opener may behave in weird ways that look like it has a mind of its own. Our garage door opener service covers these issues.

We help with

  • Opener that hums but does not move
  • Opener that runs but the door does not travel
  • Remote and keypad problems
  • Wall button issues and intermittent power
  • Chain or belt noise and tension issues
  • Sensor and travel limit problems

Before calling check the basics

  1. Confirm the opener is plugged in and the outlet works.
  2. Check if the lock button was pressed on the wall console.
  3. Look for blinking lights on the opener head.
  4. Make sure the photo eyes are not blocked.

If you still have trouble, we can diagnose the control issue, sensor issue, or mechanical strain that is triggering the opener to stop.

Garage door installation

Garage door installation is the right move when the door is beyond practical repair.

A new door can make sense when sections are badly damaged, the door is heavily rusted, or the frame has shifted enough that repairs keep stacking up. Installation is also common after a remodel, or when you want a quieter door with better sealing. Learn more about garage door installation in Alamo California.

We install and replace

  • Standard residential garage doors
  • Insulated doors for better temperature control
  • Doors with window sections for natural light
  • Commercial doors, depending on site needs

During installation, details matter. Track spacing, spring sizing, and proper sealing all affect how the door runs. We also confirm opener compatibility if you are keeping your current opener.

If you are unsure whether repair or replacement makes more sense, describe the damage and how the door is acting. We can talk through the options and what to expect on site.

Garage door maintenance

Garage door maintenance keeps small wear from turning into a full breakdown.

Maintenance is about reducing friction, catching wear early, and keeping the door balanced. If your door is used multiple times a day, a simple routine can prevent a lot of stress on the opener and hardware. Ask about Maintenance Plan options in Alamo CA.

A practical maintenance visit may include

  • Balance and lift check
  • Hardware inspection and tightening where needed
  • Roller and hinge condition check
  • Track inspection and cleaning guidance
  • Sensor alignment check
  • Lubrication at the right points

Homeowner checklist you can do monthly

  1. Listen for new noises and watch for shaking.
  2. Check the bottom seal for gaps or tears.
  3. Make sure the door closes evenly on the floor.
  4. Test the wall button and remote response.

Skip track lubrication. Tracks should be clean, not slippery. Lubricant belongs on rollers, hinges, and springs in the right amounts.

Emergency garage door repair

Emergency garage door repair helps when the door is stuck, unsafe, or blocking your day.

Some problems cannot wait. A door stuck open is a security issue. A door stuck closed can trap a vehicle. A door hanging crooked can damage panels and hardware with each attempt to move it. Our emergency garage door repair service is available for urgent situations in Alamo CA.

Call for emergency service when

  • The door is stuck open and will not close
  • A cable has come off or is visibly frayed
  • The door is off track or rubbing hard
  • The opener is straining or smoking
  • The door slams shut or will not stay open

If the door is halfway open and crooked

If the door is halfway open and crooked, stop using the opener. Keep people and pets away from the opening. That is not the moment for one more try.

If you need Garage Door Repair in Alamo, CA on a tight timeline, tell us if the door is open, closed, or stuck mid travel. That changes the safest approach.

Commercial garage door repair

Commercial garage door repair keeps deliveries, parking, and daily operations moving.

Commercial doors get heavy use, and they also take more bumps from daily activity. A small track shift can turn into a door that binds every morning. If your business depends on access, downtime is more than an annoyance. We provide commercial garage door repair for Alamo businesses.

We service common commercial issues including

  • Door alignment and roller wear from high cycles
  • Spring and cable replacement for larger doors
  • Opener and operator troubleshooting
  • Safety sensor, edge, or control problems where applicable
  • Section damage that affects door travel

If you manage a property, it helps to keep notes on what the door did and when. Intermittent problems can be the hardest to catch unless we know the pattern.

Timing and what affects how long a repair takes

Timing depends on the issue, the parts needed, and door condition.

Some repairs are quick. Others take longer because the door has multiple worn parts or the tracks and mounting points need correction. We can often narrow this down during garage door service scheduling.

A few things can slow down a job

  • A door that is already off track and twisted
  • Rusted or stripped hardware that will not hold torque
  • Prior repairs that used mismatched parts
  • Multiple damaged sections that affect door alignment

We will explain what we find and what steps come next. If parts are needed, we focus on matching the correct size and type, not forcing a close enough solution.

Simple guide to what often drives the work involved

Problem typeWhat we check firstCommon next step
Door will not liftSprings, cables, balanceSpring or cable replacement, balance test
Door reversesPhoto eyes, travel limitsSensor alignment or opener adjustment
Loud noiseRollers, hinges, track contactReplace worn rollers, tighten hardware, lube points
Crooked travelTrack spacing, cable wrapTrack correction, cable reset, hardware inspection

Safety guidance for homeowners

Safety comes first, and a few tasks are better left to a pro.

Garage doors are heavy, and the lift system stores energy. Some checks are safe for homeowners. Others can cause injury or more damage.

Stop and call a pro if

  1. You see a broken spring or a loose cable.
  2. The door is off track or hanging at an angle.
  3. The bottom bracket is loose or pulling away.
  4. The opener strains hard or the door drops quickly.
  5. You hear repeated popping from the spring area.

What you can do safely

  • Clear the doorway and sweep loose debris near the tracks.
  • Clean photo eye lenses gently.
  • Replace remote batteries.
  • Listen and observe without putting hands near moving parts.

If you are tempted to pull the emergency release while the door is stuck open, pause. If the door is not balanced, it can drop fast. That is a great way to turn a bad day into a worse day.

Preparing for our arrival

Preparing for our arrival helps the visit go faster and smoother.

A little setup helps us get to work right away. You do not need to do much, but a clear area makes inspection safer. If you have questions before we arrive, Book An Appointment and include a short note about what you are seeing.

Before we arrive

  1. Park outside if the door is stuck or unreliable.
  2. Clear items away from the door edges and track area.
  3. Keep pets and kids away from the garage during testing.
  4. If the opener is acting up, bring all remotes and keypads you use.
  5. Tell us if there is any unusual history, like a recent impact or power outage.

If the door is stuck closed and your car is inside, tell us during scheduling. That changes how we plan the first steps.

After service habits that help

After service, a few habits help your door stay quiet and steady.

Most doors run best when they are clean, balanced, and not forced. If you hear a new noise after service, it is worth noting where it comes from. A quick follow up question early can prevent a bigger issue later. Staying consistent with garage door maintenance also helps.

Good habits to keep

  • Do not race the door by driving under it as it closes.
  • Keep the tracks clear of stored items and tools.
  • Watch the bottom seal after heavy rain or hot dry weeks.
  • If the door starts to shake again, stop and call before it wears parts.

A garage door should not sound like it is auditioning for a monster movie. A little normal motor noise is fine. Grinding and banging are not.

Nearby communities we serve

We also serve nearby communities around Alamo for garage door service.

Alamo sits close to other Contra Costa County communities, and many customers need service across the area. If you are near Danville, San Ramon, Walnut Creek, or the surrounding neighborhoods, reach out and we will confirm scheduling. For full coverage details, start with our Garage Door Service page.

Even though our base is in San Jose, we help customers throughout the region. If you are not sure whether your address is within our service range, call and ask. We will give you a straight answer.

Why customers choose us

Homeowners and businesses choose Palms Garage Doors for clear work and clear communication.

You want the door fixed without guesswork and without surprises. We focus on doing the basics right, showing you what failed, and getting the door running safely again. If you want to know more about our team, visit About Us.

What you can expect from us

  • Practical troubleshooting that matches the symptoms
  • Repair options explained in plain language
  • Attention to safety checks after the work is done
  • Respect for your property and time

If you have had repeated issues, tell us what has been replaced before. That helps us avoid repeating a fix that did not address the real cause.

Book service in Alamo CA

Book service in Alamo, CA and get your garage door working like it should.

Related Services

Explore related options for Alamo California homeowners and businesses.

If your door is stuck, loud, or acting unpredictable, it is time to schedule. Palms Garage Doors is ready to help with Garage Door Repair in Alamo, CA, opener issues, spring replacement, maintenance, installation, and commercial service. Call (650) 600-6656 or reach out through our Contact Us page to get started.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Alamo

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you provide garage door repair services in Alamo, CA?

<p>Yes, Palms Garage Doors serves Alamo, CA and provides garage door repair and garage door service for many common residential issues.</p>

What should I do if my garage door won’t open or close all the way?

<p>This can be caused by sensor alignment, track issues, or opener problems, so it’s best to stop using the door and have it checked. Palms Garage Doors serves Alamo, CA and can help with garage door repair and garage door opener troubleshooting.</p>

Can you help if I think a garage door spring is broken?

<p>A loud bang and a heavy door can be signs of a spring problem, and springs can be hazardous to handle without training. Palms Garage Doors serves Alamo, CA and offers broken spring replacement and garage door repair.</p>

Do you offer emergency garage door repair in Alamo, CA?

<p>If your door is stuck open, stuck closed, or not secure, an emergency visit may be appropriate. Palms Garage Doors serves Alamo, CA and provides emergency garage door repair depending on availability.</p>

Do you work on garage door openers that are clicking or not responding?

<p>Issues like remotes, wall controls, safety sensors, or internal opener components can cause this behavior. Palms Garage Doors serves Alamo, CA and offers garage door opener service and garage door repair.</p>

Can you install a new garage door for a home in Alamo, CA?

<p>Yes, Palms Garage Doors serves Alamo, CA and offers garage door installation, including help selecting a door style that fits your home and needs.</p>

How often should I schedule garage door maintenance?

<p>Routine garage door maintenance can help spot wear on rollers, cables, and hinges and keep the system operating smoothly. Palms Garage Doors serves Alamo, CA and provides garage door maintenance and general garage door service.</p>

My garage door is very noisy—can that be repaired?

<p>Noise can come from worn rollers, loose hardware, or track alignment issues, and it’s often improved with proper adjustment and lubrication. Palms Garage Doors serves Alamo, CA and can assist with garage door repair and maintenance.</p>

Do you handle commercial garage door repair in Alamo, CA?

<p>Yes, Palms Garage Doors serves Alamo, CA and offers commercial garage door repair for many common operational and safety issues.</p>

What are common signs my garage door needs service soon?

<p>Slow movement, uneven closing, shaking, or frequent reversing can indicate a developing problem. Palms Garage Doors serves Alamo, CA and can provide garage door service, garage door repair, or opener support as needed.</p>

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Certifications

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