1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews

Home โ€บ Garage door services โ€บ Garage Door Service Burlingame

Garage door service ยท Garage Door Service Burlingame

Garage Door Service In Burlingame, CA

Need Garage Door Service In Burlingame? Palms Garage Doors provides repairs, tune ups, opener help, and spring replacement with fast scheduling and clear pricing

  • 4.9 on Google ยท 960+ reviews
  • Quoted in writing first
  • Licensed ยท CSLB #1088937
  • Open 24/7
Free ยท No obligation

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Or call (650) 600-6656, open 24/7

At a glance

Palms Garage Doors provides Garage Door Service in Burlingame, CA for when your door is stuck, noisy, off track, or not behaving like it used to. Service can include inspection, adjustments, repairs, part replacement, and opener troubleshooting for homes and light commercial properties in California.

Garage Door Service in Burlingame, CA

Palms Garage Doors provides Garage Door Service in Burlingame, CA for when your door is stuck, noisy, off track, or not behaving like it used to. Service can include inspection, adjustments, repairs, part replacement, and opener troubleshooting for homes and light commercial properties in California.

Palms Garage Doors helps Burlingame homeowners, landlords, and business managers who need the door to open safely and close fully without the daily wrestling match. If you want to know more about the team and how we work, visit our About Us page.

What counts as garage door service

If it moves, lifts, rolls, or clicks, it is part of the system. A garage door is not just the panels. It is a set of parts that all have to cooperate.

Garage door service in Burlingame commonly includes work such as

  • Door not opening or not closing all the way
  • Loud squeaking, grinding, popping, or rattling
  • Door feels heavy or drops faster than normal
  • Door is crooked or appears off track
  • Remote works sometimes and sometimes not at all
  • Wall button does nothing, or opener hums but the door does not move
  • Broken spring or frayed cable concerns
  • Routine tune ups to reduce noise and improve smooth travel

A quick real world example we hear in Burlingame is it closes then pops back up like it changed its mind. That is often a photo eye alignment issue, a travel limit setting issue, or something in the track. We check the basics first, then go deeper as needed.

What to expect during a service visit in Burlingame

Most service calls follow the same common sense path. We start with safety, then function, then fine tuning.

Here is what the process typically looks like

  • Listen to the symptoms and when they started
  • Visual inspection of hardware including springs, cables, rollers, hinges, track, brackets, and fasteners
  • Balance and lift check since a door that is out of balance can strain the opener and wear parts faster
  • Opener and safety reversal checks including sensors, force settings, travel limits, and basic electrical connections
  • Adjustments and repairs including tightening, alignment, lubrication where appropriate, and part replacement if needed
  • Final operational test with several open and close cycles to confirm consistent movement

We keep the conversation plain. If something is worn, we show you. If something is simply out of alignment, we fix that without turning it into a mystery novel.

Repairs, installations, and opener support

Palms Garage Doors provides Garage Door Repair in Burlingame, CA along with support for Garage Door Installation in Burlingame, CA when needed. Many calls are repairs and tune ups for existing systems, especially in established neighborhoods where doors have been cycling for years.

Common repair situations we see around Burlingame include

  • A door that suddenly sounds like a shopping cart on a gravel road
  • A door that binds halfway up
  • A door that is fine manually but struggles with the opener

If your property is near Burlingame Avenue, Broadway, or along El Camino Real, the patterns are similar. Daily use, occasional bumps, and normal wear add up.

Why garage doors get loud

Noise is one of the first things people notice, usually right after it starts waking someone up.

Typical causes include

  • Dry rollers or worn rollers
  • Loose hinge screws or loose track bolts
  • Door sections flexing because hinges are worn
  • Opener vibration transferred into framing
  • Track slightly out of alignment
  • A tired spring system that is not lifting evenly

A quick anecdote from a service call is a homeowner says it sounds like it is auditioning for a haunted house. We run the door, listen for where the sound changes, and work section by section. Often, once the door is aligned and the wear points are addressed, the whole system sounds more normal. Quiet is usually mechanics.

If the garage door will not open

A door that will not open is usually one of a few common issues. The key is to avoid forcing it.

Check these basics first

  • Make sure the opener has power
  • Try the wall button
  • Look at the photo eyes
  • Listen for a snap sound earlier which can point to a broken spring

If the door feels unusually heavy when you try to lift it manually, stop. A broken spring or cable issue can make the door unsafe to lift. In Burlingame, we sometimes see this after a cool damp stretch when older metal parts finally give up.

Broken spring safety

A broken spring is one of the most common reasons people call for garage door service in Burlingame. It can also be hazardous because the spring counterbalances the weight of the door. If you suspect this issue, Broken Spring Replacement in Burlingame, CA is the right next step.

Signs your spring may be broken include

  • A loud bang from the garage, like something dropped
  • Door opens a few inches then stops
  • Opener strains or stops and reverses
  • Door is very heavy to lift manually
  • A visible gap in the torsion spring above the door

If you suspect a spring problem, avoid repeated opener attempts. It can strain the opener and lead to additional issues. It is smarter to pause and have it inspected.

Why the door reverses while closing

If your door touches the floor and then returns back up, or reverses before it reaches the floor, the system is protecting itself. It thinks something is in the way, or the opener thinks it hit resistance.

Common causes include

  • Photo eyes are misaligned or dirty
  • Track obstruction
  • Travel limits or force settings
  • Binding rollers or track alignment issues
  • Weatherstrip contact

In Burlingame, garages that open onto a driveway with wind blown debris can get small bits of grit in the track. It is minor, but the door notices.

Garage door opener problems

Yes, opener work is a big part of garage door service in Burlingame. The opener is the brain and the motor, but it still depends on a balanced door and good hardware. For focused help, see Garage Door Opener in Burlingame, CA.

We can help with issues like

  • Opener runs but the door does not move
  • Remote and keypad programming help
  • Wall button not responding
  • Safety sensors and wiring checks
  • Chain or belt tension issues
  • Travel and force adjustment
  • Excessive opener vibration or noise
  • Intermittent behavior

A quick bit of dialogue we hear is it works unless it is raining. That often points to a sensor alignment, wiring connection, or a remote range issue rather than the motor itself.

Watch video on YouTube

What a tune up includes

A tune up is a practical way to reduce nuisance issues and catch wear before it becomes an inconvenient morning surprise. For ongoing care, Garage Door Maintenance in Burlingame, CA covers the kind of checks that help keep doors running smoothly in CA.

A typical garage door tune up may include

  • Tightening of accessible hardware where appropriate
  • Track inspection and alignment checks
  • Roller and hinge inspection for wear
  • Cable condition check
  • Spring system visual inspection
  • Balance check
  • Opener bracket and mounting inspection
  • Sensor alignment and basic safety reversal checks
  • Lubrication of appropriate moving parts

Not everything should be lubricated. Tracks generally should be clean, not greasy. If your home is in Burlingame Hills, near Ray Park, or in the flats closer to the Bay, usage patterns vary. Some doors cycle constantly with school runs and commuting. Others sit all week and then get used heavily on weekends. Both benefit from periodic attention.

Commercial and multi unit properties

Yes, Palms Garage Doors works with property managers and small business owners for garage door service in Burlingame, including light commercial doors and multi unit setups. If your situation needs a dedicated repair path, Commercial Garage Door Repair in Burlingame, CA is available for common operational issues.

Common commercial and multi unit scenarios include

  • A shared garage door that gets heavy daily use
  • A roll up door that sticks halfway and disrupts deliveries
  • A tenant reports it is loud and shaky and you want it checked before it becomes a bigger disruption
  • A keypad or access device needs troubleshooting after a tenant changeover

We aim for clear communication and practical scheduling, especially when multiple users are affected.

How to tell if a door is off track

An off track door can look subtle at first. You might see a gap between the roller and the track, or the door might look slightly crooked when moving.

Warning signs include

  • Door appears uneven as it travels
  • One side moves and the other hesitates
  • Scraping sound along one track
  • Rollers look tilted or out of place
  • Door stops suddenly and the opener strains

If the door is visibly off track, avoid operating it. Continued movement can bend track sections and damage rollers. This is a good time to call for garage door repair in Burlingame and let a tech reset and align the system.

Parts that wear out first

Garage doors are simple machines, but they have wear points. In Burlingame, normal use is the main driver. Coastal air and moisture can also contribute to corrosion over time, especially in garages that are not well sealed.

Parts that commonly show wear include

  • Rollers
  • Hinges
  • Springs
  • Cables
  • Bottom seal
  • Opener components

If you hear a new noise, see a new wobble, or notice the door hesitates, it is usually the door asking for attention before it stops cooperating entirely.

What can affect results and timing

A fair question, especially when you are trying to plan your day around a repair.

FactorWhy it matters
Door type and sizeSingle, double, insulated, or custom wood style doors can vary
Spring setupTorsion vs extension changes how the door is balanced
Extent of wearOne worn roller is different from a system that needs multiple parts
Opener age and typeSome troubleshooting is straightforward and some takes step by step testing

A few more factors can affect how long service takes and what is involved, including track condition, access and clearance, and previous modifications. We focus on safe operation first, then smooth performance.

What to do before the technician arrives

A little preparation can make the visit smoother, especially in garages that double as storage rooms.

Helpful steps include

  • Clear a path to the opener and the sides of the door
  • Keep pets inside the home during the service
  • If possible, note what happens and whether it fails on open, close, or both
  • Locate remotes or keypads you want checked
  • If there was a power outage recently, mention it

If you are near California Drive, Howard Avenue, or one of the busier corridors, you may also want to plan driveway access so the tech can park and work efficiently.

ZIP codes served around Burlingame

For garage door service in Burlingame, we often work in ZIP codes such as

  • 94010
  • 94011
  • 94012
  • 94030
  • 94002
  • 94066
  • 94070
  • 94027

If you are nearby but not sure which ZIP applies to your side of town, call +1 650 600 6656 and we will sort it out quickly. You can also review our Burlingame, CA service areas coverage for nearby options in California.

Why Burlingame garage doors can have their own personality

Burlingame homes range from classic single car garages to wider modern setups, plus plenty of properties with tight driveway angles. That creates a few familiar scenarios.

  • A door that has to clear a vehicle parked close because the driveway is short
  • A garage that faces the street and gets more wind and airborne debris
  • A shared driveway where careful alignment matters to keep the door moving cleanly
  • A home where the garage is under living space, so noise matters more

We have heard it all, including it only complains at 7 a.m. Machines have impeccable comedic timing.

Why choose Palms Garage Doors

You want a company that treats your garage door like a system, not a guessing game. Palms Garage Doors focuses on clear troubleshooting, practical recommendations, and clean workmanship for customers in Burlingame and across CA.

What you can expect from our approach includes

  • We explain what we are adjusting or replacing and why
  • We aim for safe, consistent operation and reduce avoidable strain
  • We keep the work area tidy and test the door through full cycles
  • We work with homeowners, property managers, and small commercial sites

If your door is stuck halfway up and you are late, or it is getting louder every week, we can help you get back to a door that behaves.

Related services in Burlingame, CA

Schedule Garage Door Service in Burlingame

To schedule a visit in Burlingame, California, call Palms Garage Doors at +1 650 600 6656 or use our Contact Us page to request service.

Frequently Asked Questions (FAQs)

Recent Blogs

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
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Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
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I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
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I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
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Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
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We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
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We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
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*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
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Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
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Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
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Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
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?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

What garage door services are available in Burlingame, CA?
Palms Garage Doors offers a range of services in Burlingame, including garage door service, repairs, maintenance, part replacement, and support for many common door and opener types.
How do I know if my garage door needs professional service?
If the door is unusually loud, moves unevenly, feels heavy, wonโ€™t open or close consistently, or shows visible wear on parts, itโ€™s a good time to contact Palms Garage Doors for garage door service.
Do you service both residential and small commercial garage doors in Burlingame?
Palms Garage Doors provides garage door service for many residential setups and can also assist with common small commercial door configurations, depending on the door type and needs.
Can you help with garage door opener problems?
Yes. Palms Garage Doors offers garage door service that includes troubleshooting common opener issues such as remote/keypad problems, sensor concerns, and inconsistent operation.
What should I do if my garage door wonโ€™t open or is stuck?
For safety, avoid forcing the door. If possible, keep the area clear and contact Palms Garage Doors to schedule garage door service to evaluate the issue.
Is regular garage door maintenance necessary in Burlingameโ€™s coastal climate?
Regular garage door service and maintenance can help address normal wear and environmental exposure. Palms Garage Doors can recommend a routine based on your doorโ€™s usage and condition.
Do you replace broken springs or worn cables?
Palms Garage Doors offers garage door service that can include replacing common wear items like springs, cables, rollers, and hinges, based on whatโ€™s appropriate for the door.
My garage door is noisyโ€”can that be fixed?
Often, yes. Noise can come from worn rollers, loose hardware, alignment issues, or lack of lubrication. Palms Garage Doors can perform garage door service to identify the cause and suggest next steps.
Can you service newer garage doors as well as older models?
Palms Garage Doors provides garage door service for a wide range of door styles and ages, and can help determine practical options for maintenance, repair, or part replacement.
How do I schedule garage door service in Burlingame, CA?
You can contact Palms Garage Doors to request garage door service and share basic details about your door and the symptoms youโ€™re noticing, so the visit can be planned appropriately.

Certifications

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Call now or book online. A licensed technician will look at the door and quote in writing first.