1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Burlingame, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Burlingame homes and businesses, day and night.

Service area
Do we cover your address in Burlingame?

We have worked in these Burlingame ZIP codes:

94010

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

66Jobs completed in Burlingame since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Burlingame

What we fix and install across Burlingame

Garage door spring replacement by Palms Garage Doors

Spring replacement in Burlingame

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Burlingame

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Burlingame

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Burlingame

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Burlingame

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Burlingame

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Burlingame

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Burlingame

We have worked in these Burlingame ZIP codes:

94010
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Burlingame? Palms Garage Doors offers same day fixes for springs, openers, cables and doors with upfront pricing and warranty service

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Palms Garage Doors Main Logo

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Garage Door Repair in Burlingame, CA

Palms Garage Doors helps homeowners and businesses with Garage Door Repair in Burlingame, CA when doors get stuck, noisy, uneven, or unsafe. We come from San Jose and show up ready to troubleshoot, explain what is happening, and fix the issue with the right parts and tools. Call (650) 600-6656 to schedule service.

We help Burlingame property owners get safe, smooth garage doors again

A working garage door should open, close, and lock up without drama. If yours is dragging, bouncing, or refusing to move, we focus on the cause, not just the symptom. That might mean a worn spring, a frayed cable, a door that is out of balance, or an opener that is struggling. When the issue points to the operator, we can help with garage door opener service too.

Many doors sort of work for a while, then quit at the worst time. That is normal. Garage doors are heavy, and the parts that lift them take a beating over time.

Do you use your garage as your main entrance? If so, even small issues become big fast. If you only use it occasionally, problems can hide until the door is really out of alignment. Either way, you deserve a door you can trust.

You can spot most garage door problems early if you know what to look for

Most garage door failures give warnings. The trick is not ignoring them because you are busy, tired, or late. If you notice any of the signs below, it is smart to stop forcing the door and get it checked. If the door is stuck or unsafe, emergency garage door repair can be the right next step.

You likely need repair if the door is telling you something is wrong

A door that is working right looks boring. A door that is failing puts on a show.

Watch for these common signs

  1. The door shakes, jerks, or opens in short bursts.
  2. The door looks crooked or leaves a bigger gap on one side.
  3. You hear grinding, popping, or loud squealing.
  4. The door slams shut instead of closing smoothly.
  5. The opener strains, hums, or stops and reverses.
  6. The remote works only sometimes or only up close.
  7. The door feels heavy if you try to lift it manually.

If any of these are happening, what is your door trying to tell you? Usually, it is saying I am out of balance or a moving part is worn out. For additional self checks, see Troubleshooting.

Burlingame homes and businesses often deal with a few repeat situations

Burlingame has a mix of older homes, remodeled garages, and newer builds. That means we see a wide range of door styles and hardware setups. Some doors are lightweight steel. Others are heavier wood or insulated doors that place more load on springs and rollers. When wear is building up, garage door maintenance can help reduce surprises.

Garages are also used in different ways. Some are true parking spaces. Others are storage, workshops, or home gyms. That changes how often the door cycles and how quickly parts wear.

A few situations we hear often

  1. The door has gotten louder over months, then suddenly sticks.
  2. The door works fine until a cold morning, then refuses to lift.
  3. The opener lights up, but the door does not move.
  4. The door closes, then immediately reverses.
  5. A vehicle bump or a windy day knocks the door out of alignment.

If your door has been a little weird for a while, that is usually the best time to fix it. Waiting is how small issues turn into stuck doors. A proactive garage door service visit can keep a minor issue from turning into a bigger one.

Our service visit focuses on the cause, the safety, and the long-term fix

A good repair starts with clear troubleshooting and a safety check. Garage doors are heavy systems with springs under high tension. We take a careful approach so the door is safe to use when we are done.

Here is what a typical visit looks like

  1. Listen to your description of the problem. When did it start? Did you hear a bang? Does it fail only sometimes?
  2. Inspect the door and hardware. We check springs, cables, rollers, hinges, tracks, and mounting points.
  3. Check door balance. A balanced door should stay near waist height when lifted by hand with the opener disconnected.
  4. Test the opener and safety sensors. We check travel limits, force settings, sensors, and the wall control.
  5. Confirm the fix plan. We explain what failed, what needs to be replaced or adjusted, and what you can expect after.
  6. Complete the repair and re-test. We cycle the door, verify alignment, and confirm smooth operation.

You will always know what we are doing and why. If you have questions, ask. Garage doors should not be mysterious, even if they like to act like it.

We handle repairs, replacements, openers, and routine service in one place

Palms Garage Doors covers the core work most homes and commercial properties need. Whether it is a simple adjustment or a more involved part replacement, we arrive prepared to restore safe function.

Below are the main service categories we provide in Burlingame.

Garage door repair fixes the moving parts that cause sticking, noise, and uneven travel

Garage door repair often means correcting alignment, replacing worn components, or adjusting tension so the door moves evenly. Small parts matter. A worn roller or bent hinge can make the opener work harder and shorten its life. For full support, see garage door repair.

Common repair items include

  1. Track alignment and mounting repairs
  2. Roller and hinge replacement
  3. Cable inspection and replacement when worn
  4. Hardware tightening and door leveling
  5. Panel and bracket issues that affect smooth travel

If you are searching for Garage Door Repair in Burlingame, CA, you are probably dealing with a door that is unreliable right now. That is the moment to fix it before it becomes stuck shut or stuck open.

Broken spring replacement restores lift power and door balance

A broken spring is one of the most common reasons a garage door will not open. Many people hear a loud bang from the garage, then the door suddenly feels impossible to lift. That is because the spring does most of the heavy lifting, not the opener. If this sounds familiar, start with broken spring replacement.

Spring issues can show up as

  1. Door will not lift more than a few inches
  2. Door lifts unevenly or looks crooked
  3. Door slams down hard
  4. A visible gap in the spring coil
  5. Cables that look loose or off the drum

Spring work is not a DIY project

The stored tension can cause serious injury. If you suspect a spring problem, stop using the door and call a pro.

Garage door opener service addresses remotes, sensors, limits, and drive issues

Openers fail in different ways. Sometimes the motor is fine but the sensors are misaligned. Sometimes the chain or belt is too loose. Sometimes the logic board or wall control has issues. For help with these issues, see garage door opener service.

We help with

  1. Opener troubleshooting and repair
  2. Safety sensor alignment and replacement
  3. Limit and force adjustments
  4. Chain or belt inspection and adjustment
  5. Wall button and remote programming support
  6. Replacement of failing opener units when repair is not practical

If your opener is working harder than it should, it can be a sign the door itself is out of balance. Fixing the door first often protects the opener.

Garage door installation helps when the door is worn out or no longer fits your needs

A new door can solve repeated repair problems and improve daily usability. Installation is also common after damage, remodels, or changes to how the garage is used. For replacements, see garage door installation.

We can help you think through

  1. Door material and insulation needs
  2. Window options and visibility concerns
  3. Track setup and headroom constraints
  4. Opener compatibility and mounting
  5. Weather sealing and bottom seal condition

If you are replacing a door, it is also a good time to check the condition of the framing and mounting points. A solid install starts with a solid surface.

Garage door maintenance reduces surprises and extends part life

Maintenance is what keeps a door from becoming the loud, stubborn member of the household. It also helps catch wear before a failure leaves you stuck. Consider garage door maintenance or a maintenance plan.

A practical maintenance visit may include

  1. Hardware check and tightening where needed
  2. Roller and hinge condition review
  3. Track inspection and alignment check
  4. Door balance test
  5. Opener safety reversal and sensor check
  6. Lubrication of appropriate moving points

Want a simple homeowner tip

If your door suddenly gets louder, do not just turn up the radio. Use that noise as a clue something is rubbing, loosening, or wearing out.

Garage door service covers general adjustments and operational issues

Sometimes a door is not broken, but it is not right either. It may drift when lifted, rub on the frame, or fail only at certain points in travel. That is where general service and adjustment work matters. Learn more about garage door service.

Service calls often address

  1. Door rubbing or binding at mid travel
  2. Door that does not seal evenly at the floor
  3. Loose or vibrating door hardware
  4. Opener travel issues tied to door alignment
  5. Repeated sensor interruptions

A door that runs smoothly is also quieter. Your neighbors may not send a thank you note, but they will appreciate it.

Emergency garage door repair helps when the door is stuck or unsafe

Emergency issues usually come down to safety or access. A door stuck open can be a security concern. A door stuck shut can trap vehicles and disrupt your day. If that is your situation, emergency garage door repair can help.

Emergency calls often involve

  1. Broken springs or snapped cables
  2. Doors off track or jammed
  3. Opener failures that stop the door mid cycle
  4. Impact damage that prevents safe operation
  5. Doors that slam shut or will not stay closed

If the door looks crooked, do not try to help it by pushing or pulling hard. That is how rollers come out of the track and cables get worse.

Commercial garage door repair keeps operations moving and protects your site

Commercial doors see more cycles and more wear. They also need reliable safety features and consistent movement. If your business depends on a working bay door, downtime is not a minor annoyance. For business needs, see commercial garage door repair.

We work with common commercial situations, including

  1. Rolling steel and sectional door issues
  2. Track, roller, and hinge wear from heavy use
  3. Opener and operator troubleshooting
  4. Safety sensor and edge safety concerns
  5. Alignment and balance issues that cause loud operation

If a commercial door is hesitating, slamming, or drifting, it can be a warning sign. Getting ahead of it helps avoid bigger interruptions later.

Timing depends on the problem, the parts, and the condition of the door

Some issues are quick adjustments. Others require part replacement and careful testing. If a door has multiple worn components, it can take longer because everything has to work together. We often recommend a thorough service visit to confirm what is needed.

A few factors that can slow down service

  1. Specialty parts for certain door sizes or older setups
  2. Track damage that needs correction before other parts can be set
  3. Multiple issues at once, like springs plus rollers plus an opener problem
  4. Limited workspace due to storage near the door or ceiling

We will tell you what we see and what is needed to get the door running safely again. If you have a tight schedule, say so early. We will help you plan the best next step.

Safety comes first, and some problems are a hard stop for DIY

Some garage door tasks are safe for homeowners, and some are not. If you are unsure, it is better to pause than to guess. A garage door can weigh hundreds of pounds, and spring tension is not forgiving. If you are already seeing red flags, emergency service may be the safest choice.

Stop and call a pro if you notice these high-risk problems

If any of these happen, do not keep testing the door.

  1. A spring is broken or you see a gap in the coil
  2. A cable is frayed, loose, or off the drum
  3. The door is off track or hanging crooked
  4. The door slams shut or will not stay open
  5. The opener strains hard or the top section flexes

If the door is stuck open and you need to secure the opening, keep people clear and call for help. Trying to force it down can damage the door and create injury risk.

You can do a few safe checks without tools

If the door is closed and you want to gather info before calling.

  1. Look for a broken spring above the door.
  2. Check if the sensors are blocked by a box, trash bin, or dust.
  3. Listen for the opener motor running without movement.
  4. Note if the door is crooked in the opening.

That information helps speed up troubleshooting. It also prevents repeat attempts that can make the problem worse.

A little preparation helps your appointment go smoother

You do not need to do much, but a clear workspace speeds up inspection and repair. If your garage is like most, it collects stuff fast. No judgment. Garages have that talent. If you want to get ahead of minor issues, a maintenance visit can also help.

Here is a quick checklist

  1. Move vehicles out if the door still opens safely.
  2. Clear items away from the door tracks and corners.
  3. Make space near the wall button and opener area.
  4. Keep pets and kids away from the door during testing.
  5. If you have a keypad or remotes, have them handy for testing.

If the door is stuck shut and your car is trapped, let us know during scheduling. That changes how we plan the visit.

After the repair, a few habits can keep things running longer

Most garage doors fail faster when they are used while out of balance or when small noises are ignored. A little attention goes a long way. For ongoing care, consider a maintenance plan.

Here are practical tips you can use

  1. Listen once a week. If the sound changes, that is your early warning.
  2. Keep tracks clean. Dust and debris can affect rollers and sensors.
  3. Do not spray random lubricant everywhere. Some areas need specific lubrication, and some should stay clean and dry.
  4. Test the photo eyes. If the door starts reversing for no reason, check for alignment and obstructions.
  5. Do not ride the wall button to force a close. That can mask a safety issue.

If the door starts hesitating again after a repair, do not wait until it fully fails. Small adjustments can prevent a bigger breakdown.

Common garage door problems and likely causes at a glance

This quick table helps connect symptoms with what may be happening. It is not a diagnosis, but it can help you describe the issue clearly when you call. If you need help right away, start with garage door repair.

What you noticeWhat it often points toWhat to do next
Door will not open, opener humsBroken spring, stuck door, stripped gearStop using door and schedule service
Door closes then reversesSensor misalignment, travel setting issue, track obstructionClear obstructions and check sensors
Door looks crookedCable issue, roller off track, uneven tensionStop operating and call a pro
Loud grinding or squealWorn rollers, loose hardware, track rubbingLimit use and schedule inspection
Remote works only close upRemote battery, interference, receiver issueReplace battery and test, then service if needed

If you are not sure which symptom fits, describe what you see and hear. It sounds angry is not technical, but it is often accurate.

We serve Burlingame from San Jose with responsive scheduling and clear communication

We are based in San Jose, and we provide service across the Bay Area, including Burlingame. That means you get a team that handles a high volume of garage door issues and knows the common failure points across many door types. If you need an organized start, Book An Appointment is an easy option.

We keep the process straightforward

  1. You tell us what the door is doing.
  2. We inspect, explain, and recommend a fix path.
  3. We complete the work and test the full system.

If you want Garage Door Repair in Burlingame, CA that feels organized and no nonsense, that is exactly how we operate.

Homeowners choose us for practical advice and repairs that fit the situation

People usually call after they have tried a few quick fixes. Some work. Most do not. We do not judge the attempt. Just tell us what you tried so we do not repeat steps. If your issue is tied to recurring wear, maintenance can help reduce repeat problems.

Here is what you can expect from Palms Garage Doors

  1. Clear explanations in plain language
  2. A focus on safety and correct door balance
  3. Attention to the full system, not just the broken part
  4. Respect for your time, property, and daily routine
  5. Options when more than one fix makes sense

We also try to keep things light when we can. Garage doors can be dramatic. We prefer they save the drama for the movies.

Commercial clients rely on consistent operation and fewer interruptions

Business doors do not get the luxury of I will deal with it later. If you manage a warehouse door, a service bay, or a shared parking area, reliability matters. For ongoing business support, commercial garage door repair is available for Burlingame, California.

We support commercial needs by

  1. Troubleshooting fast and isolating the real cause
  2. Reducing repeat failures by correcting balance and alignment
  3. Checking safety functions that protect people and property
  4. Recommending service steps that match usage levels

If your door is getting louder, slower, or less consistent, that is often the early stage of a bigger issue.

Nearby areas we also help around Burlingame and the Peninsula

If you have family, tenants, or another property nearby, we can often help across the Peninsula. Service availability depends on scheduling and the type of job, but we regularly work in surrounding communities near Burlingame in CA. If you are comparing options for different properties, garage door services can cover many needs in one place.

If you are coordinating repairs for multiple properties, tell us up front. It helps us plan the right tools, parts, and time windows.

Book service for your Burlingame garage door when you are ready

You do not have to live with a door that sticks, screams, or plays will it open today every morning. Palms Garage Doors is ready to help with troubleshooting, repairs, openers, maintenance, and replacements.

For Garage Door Repair in Burlingame, CA, call (650) 600-6656 or use our Contact Us page to schedule service.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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Excellent52 reviews
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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Burlingame

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you provide garage door repair service in Burlingame, CA?

<p>Yes—Palms Garage Doors serves Burlingame, CA and handles Garage Door Repair and Garage Door Service for common residential and commercial issues.</p>

What should I do if my garage door won’t open or closes unevenly?

<p>Stop using the door and schedule Garage Door Repair with Palms Garage Doors in Burlingame, CA to diagnose issues like cables, rollers, or alignment.</p>

Can you help if I think my garage door spring is broken?

<p>Palms Garage Doors serves Burlingame, CA and can inspect the system and perform Broken Spring Replacement when needed.</p>

Do you offer emergency garage door help in Burlingame?

<p>Yes, Palms Garage Doors serves Burlingame, CA and offers Emergency Garage Door Repair for urgent situations like stuck doors or safety concerns.</p>

Do you install new garage doors for Burlingame homes?

<p>Palms Garage Doors serves Burlingame, CA and provides Garage Door Installation, including help selecting a door style that fits your home and needs.</p>

Can you repair or replace a garage door opener that’s acting up?

<p>Yes—Palms Garage Doors serves Burlingame, CA and works on Garage Door Opener issues such as inconsistent operation, remote problems, or unusual noises.</p>

How often should I schedule garage door maintenance?

<p>Many homeowners schedule Garage Door Maintenance periodically to help reduce wear and catch issues early; Palms Garage Doors serves Burlingame, CA and can help set up a routine.</p>

Do you service commercial garage doors in Burlingame?

<p>Yes, Palms Garage Doors serves Burlingame, CA and offers Commercial Garage Door Repair for storefronts, warehouses, and other business properties.</p>

My garage door is loud and shaky—what could be causing it?

<p>Noise and vibration can come from worn rollers, loose hardware, or track issues, and Palms Garage Doors in Burlingame, CA can evaluate it during Garage Door Service.</p>

What are common signs I should call a technician for garage door service?

<p>Slower movement, jerking, reversing unexpectedly, or visible wear are all reasons to schedule Garage Door Service; Palms Garage Doors serves Burlingame, CA and can assess the system safely.</p>

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