1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Concord, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Concord homes and businesses, day and night.

Service area
Do we cover your address in Concord?

We have worked in these Concord ZIP codes:

94521945189451994520

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

71Jobs completed in Concord since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Concord

What we fix and install across Concord

Garage door spring replacement by Palms Garage Doors

Spring replacement in Concord

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Concord

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Concord

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Concord

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Concord

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Concord

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Concord

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Concord

We have worked in these Concord ZIP codes:

94521945189451994520
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Concord with Palms Garage Doors. Same day repairs for springs, openers, cables and doors. Call now for fast service in Concord today

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Palms Garage Doors Main Logo

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We help Concord property owners get a garage door that works the way it should

A working garage door should open smoothly, close fully, and stay quiet enough that it does not wake the whole house. If yours is sticking, slamming, or reversing, it is telling you something is off. We focus on the parts that actually carry the load, like springs, cables, rollers, and hinges, plus the opener system that controls movement.

Many garages in Concord are used all day long, not just for parking. They store tools, bikes, seasonal items, and sometimes serve as the main entry door. That means small issues get annoying fast. Have you started parking outside because the door feels unpredictable? That is usually the point where repair is the smart next step.

We do not claim to be based in Concord, but we do serve customers there from San Jose, CA. Our goal is simple, arrive prepared, diagnose the cause, repair it the right way, and leave you with a door that runs safely. For ongoing support, ask about our garage door service options.

What garage door repair means

Garage door repair means restoring safe, smooth operation for your door and opener. A garage door system is a mix of moving parts that all need to work together. When one part slips out of shape, the whole door can act up. Our job is to find the real cause, fix what is failing, and make sure the door runs safely afterward.

Garage Door Repair often includes work on springs, cables, rollers, hinges, tracks, panels, and openers. Sometimes it is one small adjustment. Sometimes several worn parts stack up and show symptoms all at once.

Do you use your garage door as the main entrance to your home. Many San Jose homeowners do, so a broken door is not a small inconvenience.

You can spot most garage door problems by watching one full open and close cycle

A full cycle shows how the door moves under load, where it binds, and what sounds are new. Start with a basic check while standing inside the garage, with plenty of space around the door. If anything looks unsafe, stop and call a pro.

Here are common signs you should not ignore

  1. The door reverses before it hits the floor.
  2. The opener strains, hums, or clicks but the door barely moves.
  3. The door feels heavy when you try to lift it by hand.
  4. You see frayed cables, loose brackets, or a roller out of place.
  5. The door shakes, wobbles, or rubs the tracks.
  6. You hear sharp bangs, grinding, or repetitive popping sounds.
  7. The door closes unevenly and leaves a gap at one corner.

A quick question that helps

Did the problem start suddenly, or has it been getting worse for weeks? Sudden changes often point to a broken spring, a slipped cable, or a failed opener part. Slow changes often point to wear, lack of lubrication, or track alignment issues. If you want to narrow it down, our Troubleshooting page can help you spot patterns before scheduling service.

Concord homes and garages often see wear patterns that match daily routines

Daily use creates patterns, and those patterns show up in the hardware. Doors that open early and close late get more cycles. Doors that are the main entry for the household get even more.

In many suburban setups, the garage connects directly to the house. That makes the door a key security and safety point. If the door does not close fully, you may not notice until later. If the opener light flashes or the sensors act up, it is tempting to deal with it later. Later is usually when you are running late for work.

Weather matters in CA, too. While Concord does not deal with snow, the area does get hot summer days. Heat can dry out lubrication and speed up wear on rollers and hinges. Dust also collects in tracks and on photo eye sensors. Those small details can make a door seem moody, even though the fix is often straightforward. A scheduled Garage Door Maintenance visit can help reduce that wear.

A service visit starts with safety checks and ends with a full operational test

We start by confirming what you are seeing and hearing, then we check the system from the door panels down to the opener settings. Garage doors are heavy, and they store energy in the springs. A safe approach is not optional.

A typical visit often follows this process

  1. Listen and observe We run the door and note noise, speed, and balance.
  2. Inspect the lifting system Springs, cables, drums, bearings, and end plates get checked for wear and alignment.
  3. Check track and rollers We look for bent track sections, loose fasteners, and worn rollers.
  4. Inspect hinges and sections We check for cracked hinges, panel issues, and missing hardware.
  5. Test the opener We check limits, force settings, travel, and rail or belt condition.
  6. Check safety sensors Alignment, wiring, and mounting get verified.
  7. Make the repair and retest We run multiple cycles and confirm smooth operation.

We also explain what failed and why it matters. If a part is worn but not yet failing, we will point it out so you can plan ahead. If a situation cannot wait, we can discuss Emergency Garage Door Repair options.

We handle repairs, replacements, and new installs without turning it into a guessing game

We offer a full set of garage door services for Concord, including repair work, new door installs, and opener support. If your door can be repaired safely, we focus there. If the door is structurally compromised or the hardware is beyond reasonable repair, we talk through replacement options.

Garage Door Repair fixes the root cause, not just the symptom

Garage doors can appear to work while still being unsafe. A door that moves but jerks can be one cycle away from a cable slipping. A door that closes most of the way but reverses might have a sensor problem, or it could be binding in the tracks.

Common repair items we handle include

  • Off track doors and misaligned rollers
  • Bent or loose tracks
  • Worn rollers and hinges
  • Loose brackets and fasteners
  • Cable and drum issues
  • Bottom seal and minor alignment issues
  • Opener travel and force problems

If you are looking specifically for Garage Door Repair in Concord, CA, we focus on restoring smooth movement and safe operation, then testing the system under normal use.

Broken Spring Replacement restores lifting power and balance

Broken springs are one of the most common reasons a door will not open. Sometimes you hear a loud bang and think something fell. That sound can be a spring breaking under tension.

Signs your spring may be broken or failing

  1. The opener strains or stops.
  2. The door feels extremely heavy by hand.
  3. The door lifts a few inches and then drops.
  4. You see a gap in the torsion spring above the door.

Spring work is not a DIY weekend project. Springs can cause serious injury if handled the wrong way. We provide Broken Spring Replacement with the correct size for the door, then balance the door and retest the opener settings. A properly balanced door should stay at mid height when lifted by hand.

Garage Door Opener service covers both the machine and the controls

Many opener problems are actually door problems. If the door is heavy or binding, the opener is forced to work too hard. That can cause early failure.

We service common opener issues like

  • Opener runs but door does not move
  • Remote or wall button problems
  • Sensor alignment and wiring issues
  • Limits and force settings that need adjustment
  • Noisy rails, chain issues, or worn gears
  • Intermittent operation

Note

Is your opener working only when it feels like it? That is not personality. It is a clue, and we track it down through our Garage Door Opener service.

Garage Door Maintenance reduces noise and prevents avoidable breakdowns

Maintenance is about catching wear before it turns into an emergency. It also keeps the door quieter, which most households appreciate.

A practical maintenance visit often includes

  1. Checking door balance and spring condition
  2. Inspecting cables and drums for wear
  3. Tightening key fasteners and brackets
  4. Lubricating rollers, hinges, and bearings where appropriate
  5. Cleaning and aligning safety sensors
  6. Checking opener settings and travel limits

If your door squeals like it is auditioning for a horror movie, lubrication and roller wear are common causes. We keep it professional, but yes, that sound gets old fast. For ongoing care, consider a Maintenance Plan.

Garage Door Installation helps when the door is worn out or no longer fits your needs

Some doors have panel damage, repeated track issues, or long term sagging that makes repair less practical. Installation is also common when homeowners want a different style, better operation, or a door that matches renovations.

During installation planning, we consider

  • Door size and configuration
  • Insulation needs for comfort and noise
  • Track layout and headroom
  • Opener compatibility
  • Weather seal fit at the floor and sides

We also remove old components as needed and confirm the new system runs smoothly. If replacement is the right fit, we can schedule Garage Door Installation in Concord, California.

Commercial Garage Door Repair keeps businesses moving and secured

Commercial doors see heavier use, heavier loads, and higher stakes. A stuck door can slow deliveries, block vehicles, or create security problems.

We support common commercial needs, including

  • Sectional and rolling door issues
  • Track alignment and hardware wear
  • Cable and spring problems
  • Opener and operator troubleshooting
  • Safety sensor or edge issues, where installed

If you manage a small warehouse space, a service bay, or a back of house receiving area in Concord, you need a door that opens on schedule and closes completely. We provide Commercial Garage Door Repair for these situations.

Emergency Garage Door Repair helps when the door cannot wait

Some situations are not next week problems. A door that will not close, a door stuck open at night, or a door that is off track can affect safety and access.

Call for urgent help if

  1. The door is stuck open or halfway open.
  2. A cable has come off the drum.
  3. The door has jumped the track.
  4. The door slams shut or will not stay open.
  5. You suspect a broken spring.

If the door is stuck open, do not try to force it down. If the door is off track, do not run the opener again. That often makes the damage worse. For urgent needs, request Emergency Garage Door Repair.

This quick chart helps match symptoms to likely causes

Below is a simple guide we use to start thinking about the problem. A proper inspection confirms the cause.

What you noticeCommon causesWhat to do next
Door won’t open, opener strainsBroken spring, jammed rollers, cable issueStop using opener and call for service
Door reverses before closingSensor issue, binding track, limit settingsCheck sensor line of sight, then schedule repair
Door shakes and rattlesWorn rollers, loose hardware, track misalignmentAvoid repeated cycles and get it inspected
Door closes unevenlyCable slip, track issue, roller damageStop and request service soon
Loud bang, then door is heavySpring breakDo not lift door alone

Timing depends on parts, door condition, and how the issue shows up

Many repairs are straightforward once the root problem is identified. Still, a few things can slow down a visit. A door with multiple worn components may need more than one repair step to restore safe movement. A door with structural panel damage may call for a different plan.

Things that commonly affect timing

  1. Extent of wear One worn roller is quick, but a full set of worn rollers and hinges takes longer.
  2. Track condition Bent tracks can need careful realignment or replacement sections.
  3. Opener setup Some opener issues include wiring or control troubleshooting.
  4. Previous repairs Mismatched parts or incorrect spring sizing can add steps.

If you have vehicles inside the garage and the door is stuck, tell us. That helps us plan the safest approach. You can also use Book An Appointment to share details up front.

Safety comes first because garage doors are heavy and springs store energy

Garage door systems combine weight, tension, and moving parts. Many injuries happen when someone tries to help the door along or loosens the wrong bolt.

Stop and call a pro if you see any of these

  1. A visible gap in the torsion spring
  2. A cable that is frayed, loose, or off the drum
  3. A roller out of the track
  4. A crooked door that binds hard when moving
  5. A bracket pulling away from the wall or ceiling

Also, keep fingers away from section joints and hinges when the door is moving. Those pinch points do not care how tough you are. If you need to get a car out and the door is stuck, do not try to lift it alone. Two adults still may not be enough if the spring is broken. For a quick overview of door mechanics, see garage door basics.

You can prepare for service in a few simple steps that save time

A little prep helps us work faster and keeps your garage safer during the visit. You do not need to deep clean the whole space. Just clear the work zone.

Here is a helpful checklist

  1. Park vehicles outside if the door still opens safely.
  2. Clear about 3 feet around the door opening area.
  3. Keep pets and kids away from the garage during testing.
  4. Locate remotes and keypads that are acting up.
  5. Note what happened right before the problem started.

If the opener is plugged into a ceiling outlet, make sure we can safely reach the area. If you have a ladder, we can use it if it is stable, but we also come prepared. If you want to know what to expect, review our About Us page.

After the repair, basic habits help your door stay quiet and dependable

After service, your door should run smoother and sound better. Keeping it that way comes down to a few simple habits.

Do these month to month

  1. Listen for new noises during one open and close cycle.
  2. Keep the photo eye sensor lenses clean.
  3. Watch for gaps at the bottom seal after heavy weather changes.
  4. Do not ignore a door that starts rubbing the track.

Do these a couple times a year

  1. Lubricate metal rollers, hinges, and springs lightly with a garage door safe lubricant.
  2. Tighten obvious loose fasteners if you can do so safely, but do not touch spring hardware.
  3. Test the door balance by disconnecting the opener and lifting the door halfway. If it drops or shoots up, schedule service.

A question to ask yourself is the door getting louder, or are you just getting more tired of it? Either way, it is worth checking before it turns into a bigger repair. Regular maintenance helps.

We serve Concord and nearby areas in Contra Costa County and beyond when scheduling allows

Concord sits in a busy part of the East Bay, and many customers need service that fits real schedules. If you are near Concord, you may also be in surrounding communities where we can help based on routing and availability.

Nearby areas customers often ask about include

  • Pleasant Hill
  • Walnut Creek
  • Martinez
  • Pittsburg
  • Clayton

If you are not sure whether your address fits the route, call and ask. We will give you a clear answer. You can also start with Garage Door Repair details for Concord, CA.

People choose Palms Garage Doors because we focus on clear communication and solid repair work

You should know what is wrong, what we are doing to fix it, and what to watch next. We keep the process simple and practical. We also respect your time and your property, since most repairs happen right at the front of the home.

What you can expect from our approach

  • We listen to your description of the problem first
  • We inspect before we start swapping parts
  • We explain the safety concerns in plain language
  • We test the door through multiple cycles after the work is done
  • We share basic care tips so the fix lasts

If you are comparing providers for Garage Door Repair in Concord, CA, focus on who explains the problem clearly and who checks the whole system, not just the loudest part. If you are planning ahead, consider our Maintenance Plan.

Book Garage Door Repair in Concord, CA with Palms Garage Doors

Getting your garage door working again should be straightforward. Palms Garage Doors provides Garage Door Repair in Concord, CA, plus opener service, spring replacement, maintenance, installations, commercial support, and urgent repairs when the door cannot wait. Call (650) 600-6656 or schedule through our Contact Us page.

Related Services

Explore more options for Concord, CA and nearby areas in California.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Concord

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Concord, CA?

<p>Yes—Palms Garage Doors serves Concord, CA and provides garage door repair, garage door service, and garage door maintenance for many common residential needs.</p>

What should I do if my garage door won’t open or close?

<p>Stop using the door and check for obvious obstructions or a disengaged opener; if it still won’t move, Palms Garage Doors in Concord, CA can help with garage door repair or garage door opener service.</p>

How can I tell if a garage door spring is broken?

<p>Signs can include a loud bang, a door that feels unusually heavy, or a door that won’t lift; Palms Garage Doors serves Concord, CA and handles broken spring replacement.</p>

Can you help if my garage door is making grinding or squeaking noises?

<p>Unusual noises can come from worn rollers, loose hardware, or lack of lubrication; Palms Garage Doors in Concord, CA offers garage door maintenance and garage door service to address these issues.</p>

Do you provide emergency garage door help in Concord?

<p>If your door is stuck open, won’t close, or seems unsafe to operate, Palms Garage Doors serves Concord, CA and offers emergency garage door repair.</p>

Do you work on commercial garage doors in Concord, CA?

<p>Yes—Palms Garage Doors serves Concord, CA and provides commercial garage door repair for many types of business and facility doors.</p>

When should I consider replacing my garage door opener?

<p>If the opener is inconsistent, unusually loud, or struggles to lift the door, it may be time to have it evaluated; Palms Garage Doors in Concord, CA offers garage door opener service and installation options.</p>

Can you install a new garage door in Concord, CA?

<p>Yes—Palms Garage Doors serves Concord, CA and offers garage door installation, including help selecting a door that fits your home and usage needs.</p>

Why does my garage door reverse before it fully closes?

<p>This can happen due to sensor alignment issues, track problems, or force settings; Palms Garage Doors in Concord, CA can troubleshoot with garage door service or garage door repair.</p>

What maintenance helps prevent garage door problems?

<p>Routine checks of hardware, rollers, tracks, and opener safety features can reduce unexpected issues; Palms Garage Doors serves Concord, CA and provides garage door maintenance and garage door service.</p>

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Certifications

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Request a callback for your Concord garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

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