1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
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Garage door parts ยท Garage Door Extension Springs

Garage Door Extension Springs In San Jose

Garage Door Extension Springs In San Jose need expert care? Palms Garage Doors offers fast replacement, safety checks, smooth balancing, and local service

  • 4.9 on Google ยท 960+ reviews
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  • Licensed ยท CSLB #1088937
  • Open 24/7
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At a glance

Garage Door Extension Springs store lifting force that helps a sectional garage door open and close with less effort. They work along the horizontal tracks and support smooth door travel.

Garage Door Extension Springs In San Jose

Garage Door Extension Springs

Garage Door Extension Springs store lifting force that helps a sectional garage door open and close with less effort. They work along the horizontal tracks and support smooth door travel. For Garage Door Extension Springs in San Jose, Palms Garage Doors provides careful inspection, correct part matching, and professional replacement support for homes and properties in San Jose, CA.

How Extension Springs Support Your Garage Door

Garage Door Extension Springs counterbalance much of the doorโ€™s weight as it moves. They stretch when the door closes and release stored force as the door opens.

These springs are mounted along the upper horizontal tracks, usually one spring on each side of the door. They connect to a cable and pulley arrangement that transfers lifting force to the door. When the system is in good condition, the springs reduce the amount of work required from the garage door opener and from anyone lifting the door by hand.

Extension springs are common on many lighter residential sectional doors. They may also appear on some older door systems or smaller garage openings. They are different from torsion springs, which mount above the door opening on a metal tube.

A working extension spring system helps the door

  • Open without feeling unusually heavy
  • Stay more balanced through its travel
  • Move evenly on both sides
  • Place less strain on the opener
  • Close without slamming or dropping
  • Keep the lifting cables under proper working tension

The springs do not operate alone. Their performance depends on the lift cables, pulleys, track, rollers, brackets, and door sections. A problem with any connected component can create symptoms that look like a spring failure. Related concerns may require garage door repair or a broader garage door service inspection.

Does your garage door feel heavier than normal? Does one side rise differently than the other? Those changes call for a closer look at the counterbalance system.

Signs Extension Springs May Need Professional Attention

Extension spring trouble often shows up through uneven movement, loud noise, or a door that no longer feels properly balanced. A spring issue should not be diagnosed from one sign alone because cables, pulleys, rollers, or the opener can cause similar behavior.

Pay attention to changes that occur during normal door use. A door that worked smoothly last week but now stops, jerks, or hangs at an angle should be checked before the condition gets worse. If a spring has failed, broken spring replacement may be needed.

Common signs include

  • A visible gap, break, stretch, or distortion in a spring
  • A garage door that feels much heavier when lifted manually
  • One side of the door sitting lower than the other
  • A door that opens only partway and then stops
  • The opener running while the door barely moves
  • A sharp bang from the garage, followed by poor door movement
  • Loose or dangling cable near the horizontal track
  • A pulley that appears crooked, worn, or out of place
  • A door that closes too quickly or drops unexpectedly
  • Scraping, rubbing, popping, or repeated squealing during travel

Visible spring damage does not tell the whole story

A broken extension spring may be visible, yet not every stretched-looking spring is failed. Springs naturally extend while the door is closed. The condition of both springs, the cable path, the pulleys, and door balance all matter. A technician may also identify a need for garage door cable replacement or garage door roller replacement.

If the door is open and you suspect a spring or cable problem, keep people and vehicles away from the opening. Avoid standing under the door or trying to force it down. A door with reduced spring support can be difficult to control.

Why Extension Spring Problems Happen

Extension springs can wear out from repeated door cycles, corrosion, improper matching, or stress from connected hardware problems. Their job involves repeated stretching and releasing, so the metal is placed under load every time the door moves.

Over time, spring metal can weaken. A spring can also lose useful pulling force before it visibly breaks. In that situation, the door may begin to feel heavier or travel unevenly even though both springs remain in place.

Other conditions that may affect spring performance include

  • Age-related metal fatigue
  • Rust or surface corrosion
  • A door that has gained weight from damage, moisture, or added materials
  • Incorrect springs installed during a past repair
  • A missing or damaged containment cable
  • Worn pulleys that do not turn freely
  • Frayed lift cables that affect spring movement
  • Bent track or poor roller movement
  • A vehicle impact or forceful contact with the lower door sections
  • An opener repeatedly pulling against an unbalanced door

San Jose, California can have dry stretches that leave dust and debris around tracks and moving hardware. Seasonal moisture and coastal air patterns can also contribute to corrosion in some garages, especially where ventilation is limited. Surface rust on a spring, cable, or pulley deserves attention before it leads to more serious damage. Routine garage door maintenance can help identify changes in connected hardware.

Common Extension Spring Arrangements

Extension spring systems vary by door weight, track layout, cable routing, and mounting hardware. The correct arrangement is based on how the full garage door system was built and how it currently operates.

Most setups use a pair of springs, with one positioned along each horizontal track. Each spring stretches as the door closes. The springs release force through cables and pulleys as the door rises. A complete review may also include the garage door cables and garage door pulleys.

Open-loop and double-loop spring ends

Open-loop and double-loop ends refer to the way a spring connects to nearby hardware. These end styles affect how the spring attaches and whether it will fit the existing mounting points.

An open-loop end is formed by bending the end of the spring into an open hook shape. A double-loop end uses a more reinforced loop arrangement. The attachment method must match the hardware already in use or be evaluated as part of a safe system correction.

Extension springs with containment cables

Containment cables run through the center of extension springs to help control the spring if it breaks. These cables are a safety feature, not a lifting cable.

A broken spring can release force quickly. A properly placed containment cable helps limit how far spring pieces can move if failure occurs. If a containment cable is missing, loose, worn, or improperly routed, Palms Garage Doors can evaluate the condition during spring service.

Watch video on YouTube

Single-spring and paired-spring layouts

Paired-spring layouts use two springs to support both sides of the door. A single-spring setup may be found on certain narrow or lightweight doors, though the full layout still needs to be reviewed before selecting a replacement.

The number of springs alone does not identify the correct replacement. The doorโ€™s actual weight, track arrangement, cable setup, and mounting points must be considered together. If another component is damaged, garage door bracket repair may be part of the service.

Correct Spring Matching Protects Door Balance

Garage Door Extension Springs in San Jose need to be matched to the actual door and lifting system, not selected by appearance alone. Springs that look similar may provide very different pulling force or use different end connections.

A spring that is too weak may leave the door heavy and place excess load on the opener. A spring that is too strong may make the door rise too quickly, resist closing, or create unsafe movement. Incorrect length or end configuration can also interfere with cable travel and pulley alignment.

A professional checks relevant details before recommending a suitable replacement. These details may include the doorโ€™s construction, spring arrangement, and the condition of available garage door parts.

Matching factors

Matching factorWhy it matters
Door weight and constructionDetermines the lifting support the springs must provide
Door height and track layoutAffects spring extension and cable travel
Existing spring length and end styleHelps identify compatible mounting and connection needs
Pulley and cable arrangementConfirms the spring works with the current lift path
Number of springsHelps maintain balanced lifting from side to side
Containment cable conditionSupports safer spring operation if a spring fails
Door balance and movementShows whether connected parts are affecting performance

How the opener relates to spring matching

The opener model may matter indirectly. An opener should guide a properly balanced door, not carry the doorโ€™s full weight. If the opener has been working harder because the springs are weak or broken, its force settings and operating condition may need review after the spring issue is addressed.

Repair, Adjustment, or Replacement Depends on the Condition

Replacement may be needed for a broken, weakened, badly corroded, or incorrectly matched extension spring. Yet a service visit may also uncover a cable, pulley, or mounting issue that can be corrected without replacing every component in the system.

Extension springs themselves are not typically repaired once the spring metal has failed. A broken coil cannot safely return to its prior condition. A spring that has lost proper tension or shows serious wear may also require replacement after inspection.

Other related concerns may have different solutions

  • A pulley that binds or wobbles may need replacement
  • A cable that is frayed, loose, or off its path may need professional correction
  • A bracket may need secure mounting or replacement if it has shifted
  • Track alignment may need attention if it affects roller travel
  • Opener settings may need review after door balance is restored

If one extension spring has broken, the condition of the spring on the other side should also be checked. Both springs have often completed similar amounts of work. A technician can explain whether replacing one or both is appropriate based on their condition and the doorโ€™s balance. A complete garage door repair assessment can address related movement concerns.

What Palms Garage Doors Checks During Spring Service

A professional extension spring inspection checks the spring system as a working group of connected parts. The goal is to identify the source of poor movement and select a correctly matched solution.

Palms Garage Doors may review the doorโ€™s movement, spring condition, cable routing, pulley action, track condition, and balance. This approach helps avoid treating a single visible symptom while missing a problem elsewhere in the lifting system.

The service process commonly includes

  1. Observing the doorโ€™s current position, movement, and overall condition
  2. Checking extension springs for damage, corrosion, stretching concerns, or improper connection
  3. Reviewing containment cables and their placement through the springs
  4. Inspecting lift cables for wear, fraying, looseness, or routing concerns
  5. Looking at pulleys, brackets, rollers, and track areas that affect spring operation
  6. Confirming the doorโ€™s weight and layout factors needed for proper spring matching
  7. Installing an available, suitable replacement when replacement is the right solution
  8. Testing door travel, balance, cable movement, and opener response after service

Service time can vary based on the door size, accessibility, number of springs, condition of cables and pulleys, and whether prior damage has affected nearby hardware. A door with a simple spring failure may need less work than a system with tangled cables or damaged track components.

Extension Spring Safety Deserves Extra Care

Extension springs are hazardous because they store force while the garage door is closed. A damaged spring, loose cable, or failed pulley can affect the doorโ€™s ability to stay controlled.

Do not attempt to remove, reconnect, stretch, shorten, or replace an extension spring yourself. Do not disconnect cables or brackets connected to the spring system. Even a door that appears closed can have stored spring force in the hardware along the tracks.

Safe actions you can take include

  • Keep children, pets, and visitors away from the affected door
  • Do not park under an open door with suspected spring trouble
  • Stop using the opener if the door is crooked, stuck, or making harsh noises
  • Look from a safe distance for a broken spring, loose cable, or hanging hardware
  • Avoid pulling on visible cables, pulleys, or springs
  • If the door is open and unstable, do not walk beneath it
  • Tell the technician what you saw and when the issue began

When to stop operating the door

A door that has come off track, hangs unevenly, or has a loose cable needs prompt professional attention. Trying to run the opener repeatedly can add strain to the motor, rail, arm, and door panels. Emergency garage door repair may be appropriate when the door creates an immediate access or safety concern.

Keep clear of stored spring force

Do not stand beneath an unstable door or handle spring hardware. Professional service can help protect people, vehicles, and connected garage door components.

Steps to Take Before Your Appointment

Preparing the area helps the technician inspect the spring system without delay. You do not need to handle the spring hardware or attempt any repair.

Before Palms Garage Doors arrives, consider this short checklist

  1. Move vehicles away from the garage door if it can be done safely
  2. Clear boxes, tools, bikes, and stored items away from the track area
  3. Keep the opener remote available if the door can still be operated safely
  4. Make note of sounds, movement changes, or times when the door became stuck
  5. Tell the technician if the door was struck, forced, or recently exposed to water
  6. Keep people away from the door until the spring system has been checked

Property managers can also note whether the door serves a tenant, storage area, detached garage, or shared access point. That information can help clarify usage patterns and access needs without changing the core inspection process. Commercial properties may need commercial garage door repair when a spring issue affects business access.

What to Look for After Extension Spring Service

After spring work is complete, the garage door should move in a controlled and balanced manner. The technician may test movement through the full opening and closing path while checking cable travel and pulley operation.

You may notice that the opener sounds less strained once the door is properly balanced. The door should not race upward, slam downward, pull hard to one side, or require repeated opener commands to complete a cycle.

After service, watch for

  • Even movement on both sides of the door
  • Smooth travel along the tracks
  • Cables that remain properly routed
  • No loose hardware near the horizontal tracks
  • Less strain or hesitation from the opener
  • A door that closes fully against the floor without an unusual gap
  • Normal response from wall controls and remotes

Some normal operating sound is expected from a moving garage door. New grinding, snapping, repeated popping, or cable-related noise should be reported. Do not try to correct it by adjusting spring hardware yourself. Ongoing noise may call for noisy garage door repair.

Help for Extension Springs in San Jose CA

Garage Door Extension Springs in San Jose should be inspected promptly when the door becomes heavy, uneven, noisy, or difficult to operate. A damaged spring system can affect daily access to your garage and create avoidable strain on connected components.

Palms Garage Doors serves homeowners, property managers, and business owners in San Jose, CA with focused help for extension spring concerns. The work begins with checking the condition of the spring system and related lift hardware, then identifying a suitable next step based on the doorโ€™s setup.

Related Services

Schedule Extension Spring Help

If you see a broken spring, loose cable, crooked door, or opener that struggles to lift the door, call (650) 600-6656. You can also contact Palms Garage Doors to request help with Garage Door Extension Springs.

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
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Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
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Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
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Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
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Supraja S. profile picture
Supraja S.
65 days ago
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+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
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Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
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A C. profile picture
A C.
68 days ago
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+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
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Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
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Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
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Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
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Gordon Y. profile picture
Gordon Y.
114 days ago
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+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
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Sandeep P. profile picture
Sandeep P.
132 days ago
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+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
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Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
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Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
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Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
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Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
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Mike L. profile picture
Mike L.
198 days ago
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+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
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Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
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Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
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Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
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Ray J. profile picture
Ray J.
594 days ago
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+0
Perfect job
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Luther S. profile picture
Luther S.
701 days ago
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+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
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Balaji M. profile picture
Balaji M.
832 days ago
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+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
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Mark W. profile picture
Mark W.
834 days ago
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+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
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Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

What are garage door extension springs?
Extension springs are components that help counterbalance the weight of a garage door, making it easier for the door system to open and close.
How do I know if my garage door extension springs need attention?
Common signs include a door that feels heavy, opens unevenly, makes unusual noises, or has visible wear around the spring area.
Can I replace garage door extension springs myself?
It is generally recommended to have a trained garage door professional handle extension spring service due to the tension involved.
Does Palms Garage Doors provide extension spring service?
Yes, Palms Garage Doors provides garage door extension spring service for residential garage door systems.
Why are extension springs important?
Extension springs help support the doorโ€™s weight and assist the opener or manual operation, contributing to smoother door movement.
Are extension springs the same as torsion springs?
No. Extension springs are typically located along the sides of the door tracks, while torsion springs are usually mounted above the garage door.
What should I do if an extension spring breaks?
Avoid operating the garage door and contact a garage door service provider, such as Palms Garage Doors, for assistance.
Can a garage door operate with one broken extension spring?
It is not recommended, as the door may become unbalanced and place strain on other parts of the system.
Do extension springs require maintenance?
Like other garage door parts, extension springs may benefit from periodic professional attention to help identify wear or alignment concerns.
When should extension springs be replaced?
Replacement may be needed when springs are worn, damaged, stretched, or no longer helping the door operate properly.

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