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Diamond Certified since 20214.9out of 5 on Google,960+ reviews

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Garage door service · Garage Door Service In San Mateo

Garage Door Service In San Mateo

Garage Door Service In San Mateo from Palms Garage Doors delivers fast repairs, installations, spring replacement, and maintenance with trusted local care

  • 4.9 on Google · 960+ reviews
  • Quoted in writing first
  • Licensed · CSLB #1088937
  • Open 24/7
Free · No obligation

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At a glance

If you are looking for garage door service in San Mateo, CA , this service covers the everyday problems that keep a door from opening smoothly, closing safely, or sealing the garage the way it should.

Garage Door Service In San Mateo

Garage Door Service in San Mateo, CA

If you are looking for garage door service in San Mateo, CA, this service covers the everyday problems that keep a door from opening smoothly, closing safely, or sealing the garage the way it should. Palms Garage Doors helps homeowners, property managers, and small businesses in San Mateo with repairs, replacements, tune ups, and new garage door installs across California.

What to expect is simple. We listen to what the door is doing, inspect the full system, and explain what we see in plain language. Then we handle the work and test the door so it runs the way it is meant to, without the rattles, pauses, or surprise reversals that make you mutter, Come on really.

What problems garage door service can fix

A garage door is a system, not just a big panel on rollers. When one part drifts out of shape, the whole thing starts acting weird. Garage door service in San Mateo commonly addresses issues like these.

  • Door will not open or only opens a few inches
  • Door closes then reverses right away
  • Loud grinding squeaking popping or rattling
  • Door looks crooked or feels heavier than usual
  • Remote works sometimes wall button works sometimes
  • Door slams shut or drops faster than normal
  • Sensors keep blinking or seeing ghosts
  • Weather seal is torn and you feel drafts in the garage
  • Rollers jump or the door jerks on the way up

In neighborhoods like Baywood, Beresford Park, and Shoreview, we often hear the same story. It worked last week. Then after one foggy morning, it started sticking. Coastal air and daily use can turn small friction into a full stop.

When to call for service in San Mateo If you are wondering whether it is bad enough, it usually is. A garage door that is struggling tends to keep struggling, just louder. A new noise that repeats every time the door moves The door hesitates at the same spot on the track The opener strains hums or stops mid travel The door feels unbalanced when you lift it by hand You see gaps at the bottom seal after it closes Your car is trapped and you have places to be on El Camino Real Small example from real life. Someone near Hillsdale Shopping Center says it closes but it bounces at the bottom like it changed its mind. That can be a travel limit issue, a sensor alignment problem, or a door that is binding. The sooner it is checked, the simpler the fix usually is, and Palms Garage Doors can help you sort out the next step. What happens during a service visit Palms Garage Doors approaches garage door service like a quick health check for a door that weighs a lot and moves near people and vehicles. A typical visit includes an inspection, a clear explanation, and then the work you approve. Listen to symptoms and confirm what is happening Inspect springs cables rollers hinges track and brackets Check balance and lifting force Inspect opener rail gear engagement and safety reverse Verify photo eyes and wiring Lubricate key moving points where appropriate Test and adjust for smooth travel and proper close You will also get practical guidance. If a hinge is wearing because a roller is seized, we will tell you. If the issue is an opener setting but the door itself is fine, we will tell you that too. No mysteries. No talking in circles.

Why a garage door gets loud

San Mateo garages are often right under bedrooms, next to home offices, or close to a neighbor’s fence line. A loud door becomes everyone’s problem. Noise usually comes from vibration, worn moving parts, or a door that is fighting itself.

  • Dry rollers or worn bearings
  • Loose hinges or fasteners
  • Track misalignment
  • Flat spotted rollers that thump on every rotation
  • Door sections shifting due to worn hinges
  • Opener rail vibration against framing

A quick squeak squeak can be normal dryness. A sharp bang or pop is not something to ignore. If you hear a loud crack and the door suddenly feels heavy, stop using it and consider broken spring replacement in San Mateo, CA as a likely next step after inspection.

Why a garage door will not close all the way

When a door stops short or reverses, it is usually reacting to resistance or to the safety system.

Things we check during garage door service in San Mateo.

  • Photo eye alignment and lens cleanliness
  • Sensor wiring issues or loose connections
  • Track obstructions or bent track sections
  • Binding rollers and hinge wear
  • Opener travel limits and force settings
  • Bottom seal catching on uneven concrete

Local scenario. A garage in Laurelwood with a slightly sloped driveway can cause the bottom seal to grab on one side. The door senses resistance and reverses. Adjustments and proper sealing can make the close consistent again, and we often check the full system including the garage door opener in San Mateo, CA settings.

What it means if the door looks crooked

A crooked door is not just an eyesore. It can mean uneven cable tension, a track issue, or a roller that came out of place. Sometimes the door is racked, meaning one side is lifting faster than the other.

  • Frayed or stretched cables
  • Loose cable drum set screws
  • Track shifted from vibration
  • Broken spring on one side of a two spring setup
  • Worn rollers causing drag on one side

If the door is visibly uneven, avoid repeated use. It can chew up the track and hardware quickly. In many cases, the next step is a focused garage door repair in San Mateo, CA visit to prevent more damage.

Springs cables and rollers and what matters most

These are the parts that do the heavy lifting, literally. Springs counterbalance the door’s weight. Cables carry the load from the bottom brackets to the drums. Rollers guide the door smoothly along the track.

PartWhat you might noticeWhy it matters
SpringsDoor feels heavy opener struggles loud bangControls lift and balance
CablesDoor crooked fraying visible uneven liftSupports weight during travel
RollersGrinding wobble jerky movementKeeps motion smooth and aligned
HingesDoor sections flex clacking noiseMaintains section alignment

If you hear a loud bang from the garage and then the door will not lift, that can be a spring failure. It is a common call, and it is a good time to pause and let a technician inspect the system.

Watch video on YouTube

Opener trouble or door trouble This comes up all the time in San Mateo. Is my opener dying or is the door just mad at me. If the door moves smoothly by hand when disconnected, the opener may be the issue If the door is heavy jerky or binds by hand, the door hardware needs attention During garage door service, we check both. A healthy opener can still struggle if the door is out of balance. That is like asking a small engine to tow a boat uphill. It might do it for a while, but it is not having fun. Safety sensors and reversing issues in busy driveways San Mateo driveways often see a lot of activity. Kids bikes pets bins and someone always walking through at the exact moment the door starts closing. The safety sensors are there for a reason, but they can be finicky if bumped. Slight misalignment from a light impact Sun glare at certain times of day Dust on the lens Loose mounting bracket Wiring staples pinching the cable You might hear someone say the sensor light is on so it must be fine. Not always. A sensor can show a light and still be misreading due to alignment or wiring issues. Garage door maintenance in San Mateo Maintenance is the stitch in time part of garage door service. It is not glamorous. It is also the reason a door does not wake you up at 6 a m with a squeal that sounds like a seagull argument. Visual inspection of springs cables and fasteners Balance check and basic adjustments Track inspection for alignment and debris Roller and hinge condition check Lubrication of key moving points Opener safety reverse test Sensor alignment and function check If you are near areas with more coastal air flow like around Seal Point Park or the Marina, metal parts can show corrosion sooner. Keeping moving parts clean and properly lubricated helps reduce wear, and garage door maintenance in San Mateo, CA can help keep the system running smoothly in CA conditions.

Installing a new garage door in San Mateo New garage door installation is part of garage door service when the existing door is damaged, outdated, or no longer fits your needs. In San Mateo, we see a mix of older doors in established neighborhoods and newer builds that want quieter operation and better curb appeal. Door material and how it holds up to local moisture and sun Insulation needs if the garage is used as a workspace or gym Window placement for light and privacy Clearance inside the garage for tracks and opener type Matching style to the home from Craftsman to modern flat panel Wind exposure and how the door feels during gusty days Small real world example. A homeowner near Central Park wants a quieter door because the nursery is above the garage. Choosing the right door construction and using quality rollers can make a noticeable difference in day to day noise, and garage door installation in San Mateo, CA is the right fit when replacement is the better long term option. Commercial and multi unit garage door service in San Mateo Not every garage door in San Mateo is a single family home. There are retail bays, small warehouses, and multi unit properties that rely on doors daily. Rolling steel and sectional door repairs Multiple remote and keypad programming Safety checks for frequent use doors Track and hardware reinforcement after heavy cycles Door alignment after minor vehicle bumps Scheduling that respects tenant access and business hours If you manage a property off 3rd Avenue or near Downtown San Mateo, a malfunctioning door can create a traffic jam fast. A service visit focused on reliability and smooth cycling helps keep the day moving, and commercial garage door repair in San Mateo, CA supports higher cycle doors. What can affect results and timing Every door has its own backstory. Some have original hardware. Some have had a few quick fixes over the years. Timing and outcomes depend on what we find once we inspect the full system. Door weight and size including double wide doors Age and condition of springs cables and rollers Track damage or mounting issues in the framing Opener model and previous adjustments Rust and corrosion from coastal air exposure Parts compatibility for older door designs Access constraints in tight garages or low headroom setups If a door has been rubbing for months, it may need more than a basic adjustment. If it is a newer system with one misaligned sensor, it may be straightforward. Either way, the inspection tells the story.

Safe troubleshooting before calling

A little checking is fine. A little wrestling is not. Garage doors are heavy, and springs and cables store a lot of energy.

  • Remove items near the photo eyes and wipe the sensor lenses gently
  • Check that the manual lock is not engaged
  • Replace remote batteries if range suddenly dropped
  • Confirm the opener is plugged in and the breaker is on
  • Look for obvious obstructions in the track area

Avoid these steps.

  • Do not loosen spring hardware or cable drums
  • Do not pull on frayed cables
  • Do not force the door closed if it is crooked
  • Do not stand under a door that is not staying open

If you are unsure, pause. I will just try one more time is how small issues become bigger ones.

Serving San Mateo neighborhoods and nearby routes

Palms Garage Doors provides garage door service in San Mateo with a practical understanding of how people actually live here. We have been on calls where the customer says I need the door working before school pickup and you can practically hear the Hillsdale High traffic warming up.

  • Downtown San Mateo and 4th Avenue areas
  • Baywood Hayward Park and Beresford Park
  • Hillsdale and Laurelwood neighborhoods
  • Shoreview North Central and the Marina area
  • Near El Camino Real Highway 92 and 101 corridors

Typical situations we see include tight parking where a door that stops short blocks the car in, older doors that need quieter operation for home offices, garage gyms that need smoother cycles, and rental units where keypads and remotes need reprogramming after turnover.

San Mateo ZIP codes we commonly cover

For garage door service in San Mateo, we often work in and around these ZIP codes.

  • 94401
  • 94402
  • 94403
  • 94404
  • 94010
  • 94002
  • 94030

If you are nearby and not sure if your address counts as San Mateo or the next city over, call and we will help you sort it out.

Why choose Palms Garage Doors for garage door service in San Mateo You want a door that works without drama. You also want a technician who explains what is happening without turning it into a suspense novel. To learn more about the team, visit the About Us page. Straightforward diagnostics and clear next steps Repairs and installs that focus on smooth operation and safe function Help with common door and opener issues in San Mateo homes and businesses A conversational approach that respects your time We keep it down to earth. Sometimes the whole visit starts with a sentence like so it only misbehaves when it is raining right. That is not the door being clever. It is usually friction alignment or sensitivity in the system. Related services in San Mateo, CA garage door repair in San Mateo, CA for doors that are stuck noisy or uneven emergency garage door repair in San Mateo, CA when the door will not open or close broken spring replacement in San Mateo, CA after a loud bang and a heavy door garage door opener in San Mateo, CA for remotes sensors and travel settings garage door maintenance in San Mateo, CA for smoother quieter operation garage door installation in San Mateo, CA when replacement makes more sense commercial garage door repair in San Mateo, CA for rolling and sectional door systems garage door services in San Mateo for inspection adjustment and testing San Mateo, CA service areas to confirm coverage nearby service areas for other cities in the region Schedule garage door service in San Mateo If your door is noisy stuck reversing or just not acting right, schedule service with Palms Garage Doors. Call +16506006656 or use the Contact Us page to set a time that works for you.

Reviewed by Elad Levi, owner · Updated November 2026Licensed contractor, CSLB #1088937 · C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
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Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
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Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
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Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
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+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
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Ray J. profile picture
Ray J.
594 days ago
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+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
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+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
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+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
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Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
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Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
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Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

Do you offer garage door service in San Mateo, CA?
Yes. Palms Garage Doors serves San Mateo and nearby areas and offers a range of services, including Garage Door Service for many common residential needs.
What types of garage door issues can you help with?
Palms Garage Doors can assist with a variety of concerns such as doors that won’t open or close properly, unusual noises, uneven movement, and general wear-related issues as part of our Garage Door Service offerings.
Can you service both manual and automatic garage doors?
Yes. Palms Garage Doors provides Garage Door Service for both manual doors and automatic systems, including components that affect operation and safety.
Do you work on garage door openers and remotes?
Yes. Palms Garage Doors offers services that may include troubleshooting opener-related problems, wall controls, and remote or keypad issues as part of overall Garage Door Service.
How do I know if my garage door needs professional service?
If the door is loud, slow, off-track, inconsistent, or requires extra effort to operate, it’s a good idea to schedule Garage Door Service with a qualified provider like Palms Garage Doors.
Can you help if my garage door is stuck closed or stuck open?
Yes. Palms Garage Doors can evaluate common causes of a stuck door—such as hardware, alignment, or system-related issues—through our Garage Door Service in San Mateo.
Do you provide routine maintenance for garage doors?
Yes. Palms Garage Doors offers maintenance-focused Garage Door Service that can help keep key parts working smoothly and support reliable day-to-day operation.
Are you able to service different garage door brands and styles?
In many cases, yes. Palms Garage Doors works with a range of common garage door types and configurations as part of our Garage Door Service.
What should I do if I notice a broken spring or loose cable?
For safety, avoid using the door and don’t attempt repairs yourself. Contact Palms Garage Doors to schedule Garage Door Service so the issue can be assessed and handled appropriately.
How can I schedule garage door service in San Mateo?
You can contact Palms Garage Doors to request an appointment. We’ll gather basic details about the issue and arrange Garage Door Service at a convenient time.

Certifications

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