1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews

Home โ€บ Garage door services โ€บ Garage Door Service In Monte Sereno

Garage door service ยท Garage Door Service In Monte Sereno

Garage Door Service In Monte Sereno

Trust Palms Garage Doors for Garage Door Service In Monte Sereno with repairs, spring replacement, openers, maintenance, and same day help

  • 4.9 on Google ยท 960+ reviews
  • Quoted in writing first
  • Licensed ยท CSLB #1088937
  • Open 24/7
Free ยท No obligation

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At a glance

Palms Garage Doors provides Garage Door Service in Monte Sereno, CA focused on safe, smooth, dependable operation. Whether you need a quick repair, a tune up, new parts, or a full replacement, the goal is simple.

Garage Door Service In Monte Sereno

Garage Door Service in Monte Sereno, CA

Palms Garage Doors provides Garage Door Service in Monte Sereno, CA focused on safe, smooth, dependable operation. Whether you need a quick repair, a tune up, new parts, or a full replacement, the goal is simple. Your door opens when it should, closes when it should, and stays quieter in the early morning.

When you call Palms Garage Doors, you can expect clear troubleshooting, straightforward options, and careful work around your driveway, cars, and landscaping. We focus on what is actually happening with the door, then we fix the cause, not just the symptom. Our team is based in San Jose, California and serves Monte Sereno in CA as part of our regular coverage. To learn more about who we are, visit our About Us page.

What problems garage door service solves

Most garage door issues start small and get louder over time. A little rubbing becomes a scrape. A slight tilt becomes a stuck door. Here are common reasons Monte Sereno residents reach out for service.

  • Door will not open or only opens a few inches
  • Door reverses while closing or will not stay closed
  • Remote works sometimes, wall button works other times
  • Door is crooked, sagging, or looks off track
  • Loud squealing, popping, grinding, or rattling
  • broken spring replacement in Monte Sereno, CA or frayed cables
  • Door feels heavy, slams down, or drifts down
  • Sensor lights blink and the door refuses to close
  • Opener hums but the door does not move

A quick example from the neighborhood. Someone near Daves Avenue calls and says it opens halfway then it gives up. That often points to spring balance, travel limits, or a binding roller track. Different causes, same symptom. The right service starts with confirming which one it is.

How to tell if the issue is the door or the opener Garage doors work as a system. The door hardware does the lifting, the opener does the pulling, and the sensors help prevent trouble. If you suspect the opener, garage door opener in Monte Sereno, CA service may be the right next step. A simple check you can do safely is a manual balance test. Pull the red emergency release when the door is closed Lift the door by hand to about waist height Let go carefully What you are looking for is whether it stays put. If it drops, the springs are not balancing correctly. If it shoots up, the spring tension is off the other way. If it binds or feels crunchy, the track, rollers, hinges, or panels may be the problem. If the door moves smoothly by hand but struggles with the opener, then the opener settings, gears, safety sensors, or rail system may be the main issue. If you try this and decide you prefer to keep your fingers, that is fair. Palms Garage Doors can handle the diagnostic and keep it low drama. What to expect during a service visit in Monte Sereno Garage door service is part inspection, part repair, part adjustment. We typically focus on the parts that affect safety and smooth movement first. Spring condition and door balance Cables and drums for wear and alignment Rollers, hinges, and bearings Track alignment and mounting points Opener force and travel limits Photo eye sensors and wiring Weather seal contact and bottom seal condition Door panels for stress or sag You will also get a plain language explanation. Here is what is worn, here is what is causing the noise, here is what needs attention soon.

Off track doors and what to do next

Yes, an off track door can often be fixed, but it depends on why it came off track. A door that jumped the track is often reacting to another problem and may require garage door repair in Monte Sereno, CA to address the root cause.

  • A roller that broke or popped out
  • Track that was bumped by a car or storage bin
  • Loose track bolts or shifting brackets
  • Cable issues that lifted one side unevenly
  • A broken spring that let the door twist

If your door is off track, avoid forcing it with the opener. That is when panels bend and cables can worsen. If the door is stuck partly open, keep people and pets out of the area. We see this sometimes in Monte Sereno when garages double as storage or a home gym and something brushes the track. The goal is getting the door straight again and addressing the root cause so it stays that way.

What a tune up includes for garage doors

Garage doors do not need a spa day, but they do need regular attention. A tune up is a practical service that reduces nuisance problems and catches wear early. If you want ongoing upkeep, ask about garage door maintenance in Monte Sereno, CA.

  • Tightening hardware at hinges and track mounts
  • Aligning tracks and checking roller movement
  • Lubricating the right points with the right product
  • Adjusting opener force and travel if needed
  • Checking sensor alignment and cleaning lenses
  • Verifying the door is balanced and not overworking the opener

Quick note on lubrication. More is not better. If someone sprayed everything with a thick grease, it can collect dust and make rollers gritty. A light, targeted approach keeps things quiet without turning your track into a lint trap.

Broken springs, cables, rollers, and panels

Yes, spring replacement is a common part of garage door service in Monte Sereno. Springs handle the heavy lifting. When a spring breaks, the door can feel like it suddenly gained a few hundred pounds. If you suspect a spring issue, use Broken Spring Replacement in Monte Sereno, CA service rather than trying to force the door.

  • Loud bang from the garage that sounded like a dropped 2 by 4
  • Door only lifts a few inches and stops
  • Door feels extremely heavy when lifted manually
  • A visible gap in a torsion spring above the door
  • Cables look loose when the door is closed

Spring work is not a good DIY project. The stored tension is serious. We replace springs using the correct sizing for the door and then balance the system so the opener is not doing a job it was never meant to do.

Cables and rollers are quiet workhorses. Cables can fray from age, corrosion, or misalignment. Rollers can flatten, crack, or seize, especially if the garage faces the elements or the door gets used several times a day. Replacing worn rollers and addressing cable issues can bring back smooth movement and cut down the racket.

Sometimes, panel repair is possible instead of replacing the whole door. It depends on the door style, the extent of damage, and whether the door can remain structurally sound and aligned.

  • Dents that do not affect the track or hinges
  • Rot or water damage on older wood doors
  • Cracks around hinge points
  • Bowing or sagging that affects sealing and movement
  • Panel alignment issues after an impact

Opener issues and reversing doors

Garage door service is not complete if the opener is struggling, noisy, or acting unpredictable. We can diagnose whether it is a control board issue, a gear problem, a sensor alignment problem, or settings that drifted over time. If you are considering an update, we can help match the opener to the door weight and usage.

  • Remote range suddenly got shorter
  • Wall control works but remotes do not
  • Opener clicks but does not run
  • Motor runs but the chain or belt does not move
  • Door closes then immediately reverses
  • Keypad is inconsistent, especially in damp weather

A reversing door is usually doing its job. It thinks something is in the way. Common causes include misaligned photo eye sensors, dirty sensor lenses, bright sunlight angle, track obstruction, force settings that are too sensitive, door binding from alignment issues, or a bottom seal catching on an uneven floor.

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Noisy garage doors and common causes Noise is feedback. It is your door telling you what is worn, dry, loose, or misaligned. Quieter operation typically comes from proper lubrication, tightening, part replacement where needed, and correct door balance. Sound Often related to Squealing Dry rollers, hinges, or bearings Grinding Track misalignment, worn rollers Popping Spring tension changes, loose hardware Rattling Loose hinge screws, opener vibration Bang on close Travel limit, door balance, worn bottom seal Door types we work on Palms Garage Doors services common residential and light commercial door types found around Monte Sereno and nearby communities in California. Sectional steel doors Wood and composite doors Carriage style designs Single and double garage doors Tilt up doors in some older properties Standard residential opener systems including belt and chain drive Service considerations for larger properties and private lanes Monte Sereno has homes with longer driveways, mature landscaping, and garages set back from the street. That affects access and setup, especially on sloped driveways where door behavior and sensor setup can change. Extra clearance needs for ladders and safe staging Sloped driveways that change door behavior and sensor alignment Limited lighting inside garages with older fixtures Doors that see less frequent use and develop sticking from sitting If your garage is tucked behind a gate or at the end of a private lane, a heads up before arrival helps the visit go smoothly. You can also review our broader coverage on the Monte Sereno, CA service areas page.

What you can do before a technician arrives If the door is stuck open, keep the opening clear and keep kids away from the tracks If the door is stuck halfway, do not try to help it with the opener repeatedly Check that nothing is blocking the photo eyes near the floor Replace remote batteries if the remote is weak Listen for changes in sound like a new scraping or popping and note when it happens Avoid loosening hardware on springs, cables, or bottom brackets. Those areas are under tension. If you are thinking about grabbing a wrench, that is your cue to step back and call. What affects results and timing Garage door service is usually straightforward, but a few factors can affect how long a repair takes and what steps are needed. Extent of wear and whether multiple parts are near end of life Door weight and construction, especially older wood doors Prior repairs or modifications that changed alignment Track damage from impacts Opener age and parts availability Weather and humidity that can affect wood doors and seals Access challenges like tight garage layouts or steep driveways Sometimes one failing part hides another issue. For example, a tired spring can cause the opener to strain, which can lead to gear wear over time. Addressing balance can make everything else behave better.

Why choose a local team for garage door service in Monte Sereno

Monte Sereno is not a cookie cutter place, and the garages are not cookie cutter either. Some doors are tucked into hillsides. Some sit close to the street off quiet residential roads. Some garages pull double duty as a workshop, wine storage, or the family gear room.

  • We are familiar with typical housing layouts and driveway setups
  • We can plan for narrow streets and parked cars on quiet lanes
  • We know the area around Monte Sereno, Los Gatos, and Saratoga, including common routes like Highway 9

We are based in San Jose, CA, and we serve Monte Sereno with the same practical approach we bring to every call. Fix what is wrong. Adjust what is drifting. Keep the door running smoothly.

Service area ZIP codes near Monte Sereno

For garage door service in Monte Sereno and nearby neighborhoods, we commonly work around these ZIP codes.

  • 95030
  • 95032
  • 95070
  • 95124
  • 95129
  • 95130
  • 95120
  • 95008

If you are close to the Monte Sereno city limits near Los Gatos or Saratoga, you are likely in our regular service range. You can also browse additional coverage through Service areas.

Related services in Monte Sereno, CA garage door repair in Monte Sereno, CA for stuck or uneven doors garage door installation in Monte Sereno, CA when replacement makes more sense garage door opener in Monte Sereno, CA for unreliable remotes and motor issues garage door maintenance in Monte Sereno, CA to reduce wear and noise broken spring replacement in Monte Sereno, CA for heavy doors and loud bangs emergency garage door repair in Monte Sereno, CA when the door is stuck open or unsafe commercial garage door repair in Monte Sereno, CA for light commercial doors and operators garage door repair for general troubleshooting and fixes garage door installation for new doors and replacements garage door opener service for settings, sensors, and upgrades garage door maintenance for tune ups and inspections broken spring replacement for torsion and extension springs Schedule garage door service in Monte Sereno If your door is noisy, stuck, off track, or not acting right, Palms Garage Doors is ready to help with garage door service in Monte Sereno, CA. Call +16506006656 or use our Contact Us page to schedule service.

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Excellent52 reviews
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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
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Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
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Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
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Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
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Ray J. profile picture
Ray J.
594 days ago
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+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
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+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
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+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
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Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

What garage door services are commonly requested in Monte Sereno, CA?
Homeowners often ask for routine Garage Door Service, opener troubleshooting, spring and cable checks, roller and hinge inspection, sensor alignment, and general tune-ups. Palms Garage Doors offers a range of services including Garage Door Service.
How do I know if my garage door needs professional service?
Signs include unusual noises, slow or uneven movement, reversing unexpectedly, a door that feels heavy, or an opener that struggles. Palms Garage Doors offers a range of services including Garage Door Service to address these concerns.
Can you service both manual and automatic garage doors?
Yes, many providers service both manual doors and automatic systems, including openers and safety components. Palms Garage Doors offers a range of services including Garage Door Service for different door types.
Do you work on garage door openers and remotes?
Garage Door Service often includes diagnosing opener issues, checking sensors, and helping with remote/keypad connectivity problems. Palms Garage Doors offers a range of services including Garage Door Service related to openers.
What should I do if my garage door wonโ€™t open or close?
Check for obvious obstructions, confirm power to the opener, and avoid forcing the door. If it still wonโ€™t operate normally, Palms Garage Doors offers a range of services including Garage Door Service to help diagnose the issue.
Is a noisy garage door something that needs service?
Noise can indicate wear, misalignment, or parts that need adjustment or lubrication. Palms Garage Doors offers a range of services including Garage Door Service to evaluate and reduce excessive noise.
How often should I schedule garage door maintenance?
Many homeowners schedule periodic Garage Door Service to help keep the door operating smoothly and to catch wear early. Palms Garage Doors offers a range of services including Garage Door Service for ongoing maintenance needs.
Do you service garage doors for homes in hillside or older neighborhoods of Monte Sereno?
Yes, Garage Door Service can be tailored to different home styles and door configurations. Palms Garage Doors offers a range of services including Garage Door Service suitable for a variety of residential setups.
What safety features are typically checked during garage door service?
Service commonly includes checking door balance, hardware condition, cable wear, and opener safety sensors. Palms Garage Doors offers a range of services including Garage Door Service that can include safety-related checks.
Can you help if my garage door is off-track or looks misaligned?
A misaligned or off-track door should be handled carefully to avoid further damage or safety risks. Palms Garage Doors offers a range of services including Garage Door Service to assess alignment and restore proper operation.

Certifications

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