1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Pinole, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Pinole homes and businesses, day and night.

Service area
Do we cover your address in Pinole?

We have worked in these Pinole ZIP codes:

94564

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Pinole

What we fix and install across Pinole

Garage door spring replacement by Palms Garage Doors

Spring replacement in Pinole

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Pinole

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Pinole

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Pinole

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Pinole

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Pinole

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Pinole

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Pinole

We have worked in these Pinole ZIP codes:

94564
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Pinole with Palms Garage Doors for fast repairs, springs, openers and new doors. Local techs, upfront pricing. Book now in Pinole

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Garage Door Repair in Pinole, CA

Palms Garage Doors provides fast, practical help for homes and businesses that need Garage Door Repair in Pinole, CA. From stuck doors and loud rollers to opener problems and broken springs, we focus on safe fixes that last. Call (650) 600-6656 or visit Palms Garage Doors to schedule service from our San Jose team.

What we help with in Pinole, CA

We fix the problems that keep your garage door from working safely and smoothly. A garage door is heavy, under tension, and full of moving parts. Small issues can turn into bigger ones if the door keeps getting used.

We help Pinole property owners with repairs, replacement parts, new doors, opener work, and ongoing maintenance. You get clear options, straightforward recommendations, and work that is focused on safety.

Are you dealing with a door that will not close at night. Is your car trapped inside when you need to get to work. Those are common calls, and we are set up to handle them.

How to know you need garage door service

You likely need service when your door starts acting different than it used to. Changes in sound, speed, and balance are often the first warning signs. If you catch them early, the visit is usually simpler.

Here are common signs that it is time to call

  1. The door moves unevenly or looks crooked as it travels.
  2. The door reverses for no clear reason.
  3. The opener strains, hums, or stops mid-cycle.
  4. The door feels heavy when you lift it by hand.
  5. You hear loud bangs, grinding, squealing, or popping.
  6. The door will not seal to the floor or has a gap at the bottom.
  7. Your remote works only sometimes or only at close range.

A garage door should open smoothly and stay steady. If it shakes or shudders, something is off. That new noise you hear is your door asking for help, not trying to start a band.

Common situations we see in Pinole homes and small businesses

Many doors in Pinole are used several times a day. That daily cycling wears down springs, rollers, bearings, and hinges. Parking close to the door, storing items near the tracks, and temperature changes can also add stress.

We often see these everyday situations

  1. A door that hits the floor and bounces back up.
  2. A door that stops a foot from the ground and reverses.
  3. A lock bar or handle that catches on the frame.
  4. Cracked rollers that make the door sound like a shopping cart.
  5. Opener sensors that get bumped during sweeping or storage moves.
  6. Weather seal that is flattened, torn, or missing.

If your garage faces the street, you also want the door to close fully and latch correctly. That is basic security and basic peace of mind.

What happens during a service visit

A proper visit starts with a safety-first inspection and ends with a door that is tested through full cycles. We do not guess. We confirm what is failing and why it failed.

During a typical visit, we

  1. Inspect the springs, cables, drums, rollers, hinges, and tracks.
  2. Check door balance and alignment.
  3. Inspect the opener rail, trolley, limits, and force settings.
  4. Test the photo eyes and wall button operation.
  5. Look for worn bearings, loose hardware, and track obstructions.
  6. Recommend repairs based on safety and function, not nice to have add-ons.
  7. Complete the work and test open and close cycles again.

You can expect clear communication during the process. If something changes once the door is taken apart, we explain what we found and what your options are.

Garage door repair for the issues that stop your day

We handle the repair work that gets your door moving again without drama. That includes mechanical failures, impact damage, and opener-related problems. If your door is stuck open or closed, we start by making it safe.

Common repair calls include

  • Door off track or rubbing the frame
  • Bent track sections
  • Frayed or slack cables
  • Worn rollers and hinges
  • Loose brackets and mounting points
  • Panels that are cracked or bowed
  • Door that will not stay closed

If you are searching for Garage Door Repair in Pinole, CA because the door is jammed, avoid forcing it. Forcing it can damage the opener, snap a cable, or twist the track.

Off-track doors need careful resetting

An off-track door needs controlled movement and a close look at what caused the issue. Many off-track problems start with a worn roller, an impact from a car bumper, or loose track bolts.

If your door is off track

  1. Stop using the opener.
  2. Keep people and pets away from the opening.
  3. Do not try to lift one side only.
  4. Call for service so the door can be reset and checked for damage.

A door can look almost fine while being one bump away from binding again. Resetting the door is only part of the job. The cause matters.

Noisy doors usually have a few predictable causes

A loud garage door often points to dry rollers, worn bearings, loose hinges, or misaligned track. Noise is not just annoying. It can be a sign that parts are grinding down.

We track down the sound and address the source. That may include roller replacement, hinge service, track adjustment, or hardware tightening. We also check for door balance, since an unbalanced door makes everything work harder.

Broken spring replacement and cable safety

Broken spring replacement is one of the most common reasons people call. When a spring breaks, the door can feel impossible to lift. You might hear a sharp bang that sounds like something hit the garage.

A spring system stores heavy tension. That tension is what helps lift the door. Without it, the opener can struggle or stop working.

If you suspect a broken spring

  1. Do not pull the emergency release and try to run the opener.
  2. Do not try to lift the door if it feels too heavy.
  3. Look for a visible gap in the spring coil on torsion systems.
  4. Call a pro to replace the spring and check the cables and drums.

We also inspect cables during spring work. Cables can fray over time, and a failing cable is a serious safety issue.

Garage door opener service and troubleshooting

We repair and replace garage door openers and the parts that control them. If the door moves manually but not with the opener, the issue may be electrical, sensor-related, or mechanical inside the operator. If you need help quickly, our Garage Door Opener service covers repair and replacement.

Common opener problems we handle

  • Remote or keypad not working consistently
  • Door starts down then reverses
  • Wall button works but remotes do not
  • Opener hums but the trolley does not move
  • Chain or belt issues and loose rails
  • Safety sensor alignment problems
  • Travel limits and force setting issues

Before you assume the opener is dead

Check a few basics. Is the lock engaged on the door. Has the wall button been set to lock mode. Did a storage box get placed in front of the photo eyes. These simple things can cause big headaches.

Safety sensors should be treated like safety equipment

Photo eyes help prevent the door from closing on a person, pet, or object. If they are misaligned, dirty, or damaged, the door may refuse to close. That is the system doing its job.

If your door closes only when you hold the wall button

  1. Check for anything blocking the sensor path.
  2. Wipe the sensor lenses with a soft cloth.
  3. Confirm both sensors are facing each other at the same height.
  4. Call for service if the lights still blink or the issue returns.

Garage door installation for better fit, function, and curb appeal

We install new garage doors when repair no longer makes sense or when you want a change in style and performance. Installation is also common after repeated panel damage, severe rust, or a door that has been patched too many times. If you are considering an upgrade, our Garage Door Installation service can help you choose the right fit.

A good installation is about more than the door itself. It includes correct track setup, spring sizing, proper sealing, and smooth travel.

During installation planning, we discuss

  • Door size and headroom requirements
  • Insulation needs for your garage use
  • Window and panel style preferences
  • Hardware selection for daily use
  • Opener compatibility and mounting needs
  • Weather seal and bottom seal fit

If your garage is used as a laundry area, workshop, or storage space, insulation and sealing can make a noticeable difference in comfort. If it is only for parking, you may focus more on durability and simple function.

Garage door maintenance to prevent breakdowns

Garage door maintenance reduces surprise failures and keeps the door running smoother. Maintenance is also the easiest way to spot worn parts before they cause an off-track situation or opener strain.

A basic maintenance visit often includes inspection, tightening, lubrication where appropriate, and door balance checks. We also test safety features and look for wear patterns that indicate deeper issues.

Here is a simple homeowner checklist you can do monthly

  1. Watch the door open and close once, standing inside the garage.
  2. Listen for new sounds or rubbing.
  3. Check that the bottom seal touches the floor evenly.
  4. Keep tracks clear of debris, but do not grease the tracks.
  5. Test auto-reverse by placing a flat object under the door, then closing it.

If the door does not reverse properly, stop using it and call. Safety systems should not be treated as optional.

Lubrication is helpful, but the wrong approach causes problems

Lubrication should reduce friction at rollers, hinges, and bearings. Spraying everything in sight can attract dust and create sticky buildup. If you are not sure where to apply lubricant, ask during your visit and we will point it out.

Emergency garage door repair for stuck and unsafe doors

Emergency garage door repair focuses on getting the door secure and safe as soon as possible. A door stuck open can expose your home or business. A door stuck closed can trap vehicles and stop your plans fast.

Emergency calls often involve

  • Broken springs that stop the door from lifting
  • Doors that came off track and jammed
  • Cables that slipped, frayed, or snapped
  • Doors that will not close after a power outage
  • Opener failures that leave the door mid-travel

If the door is half open, do not stand under it. Do not try to help it down by pulling on it. That is how fingers get pinched and backs get hurt.

If you need Garage Door Repair in Pinole, CA because the door is stuck and your property is exposed, call (650) 600-6656. We will help you choose the safest next step while service is being scheduled.

Commercial garage door repair for Pinole businesses

Commercial garage door repair needs fast attention because downtime affects deliveries, staffing, and security. We work on common commercial setups including sectional steel doors and operator systems used in light industrial and retail settings.

Commercial service commonly covers

  • Damaged sections and bent track
  • Worn rollers and hinges from high cycle use
  • Cable and drum issues
  • Operator troubleshooting and control wiring checks
  • Safety sensing and edge systems checks where present
  • Alignment and balance adjustments for smoother operation

A commercial door that slams, binds, or lifts unevenly can also stress the operator. Fixing the door first often protects the operator from early failure.

Do you have staff manually forcing a door because it mostly works. That is a sign to pause and get it looked at before it turns into a full shutdown.

Garage door service categories we handle

We cover the main types of service calls people need in day to day life. This helps you match your situation to the right type of visit. For broader options, review our Garage Door Service offerings in Pinole, California.

What you need help withWhat we typically check and do
Door will not open or is very heavySprings, cables, balance, rollers, opener strain
Door is loud or shakyRollers, hinges, bearings, track alignment, hardware
Door will not closeSensors, limits, force settings, track obstructions, seal
Door is crooked or off trackRoller condition, track brackets, cable tension, panel alignment
New door or major replacementMeasurements, spring sizing, track setup, opener fit, sealing

If you are unsure which category fits, describe what the door is doing and what you hear. Those details help narrow it down quickly.

Timing and what can slow a job down

Most repairs can be completed in a standard visit once the issue is identified. Some jobs take longer when multiple parts are worn or when the door has been stressed for a while. If you want ongoing support, ask about our Maintenance Plan for Pinole CA homes and businesses.

Common reasons a job can take longer

  1. Track damage that needs careful reshaping or section replacement.
  2. Multiple worn rollers, hinges, and bearings on older doors.
  3. Opener issues mixed with door balance problems.
  4. Prior DIY attempts that changed settings or bent hardware.
  5. Custom door sizes or uncommon parts that require special ordering.

If a part needs to be ordered, we will explain what you can do safely in the meantime. In many cases, the safest option is leaving the door closed until the correct parts are installed.

Safety notes and when to stop and call a pro

Garage doors look simple until you see how much tension is involved. Springs and cables can cause injury if handled without the right tools and process. If you are tempted to just adjust it a little, pause and think about what is actually moving.

Stop and call for help if

  1. A spring is broken or you see a gap in the coil.
  2. A cable is frayed, loose, or wrapped incorrectly.
  3. The door is off track or hanging crooked.
  4. The bottom bracket is loose or damaged.
  5. The opener is straining or the door is slamming shut.

Quick safety note

If your door is stuck open and you need to secure the opening, keep people away from the door path. If you must park inside, do not walk under a door that is not stable.

How to prepare before we arrive

A little prep helps the visit go faster and keeps everyone safer. You do not need to deep clean the garage. Just clear the work area.

Before we arrive

  1. Move cars out if the door can open safely.
  2. Clear about three feet around the door opening and the opener area.
  3. Secure pets in another room or behind a gate.
  4. Share any details about what happened right before the issue started.
  5. If the power is out, let us know so we plan accordingly.

If the door is stuck and you cannot get your car out, that is okay. Tell us, and we will work with the situation.

After service care and what to watch for

After your repair or installation, a few habits help keep the door running well. Think of it like a hinge on a heavy gate. Smooth movement comes from good alignment and regular checks.

Good habits after service

  1. Keep the photo eye path clear and avoid bumping the sensors.
  2. Do not store items against the track or near the bottom brackets.
  3. Listen for new noises and call if they show up again.
  4. Test the door balance a couple times a year if you know the safe method.
  5. Replace remote batteries when range drops.

If your garage door starts moving slower or faster than usual, that is worth a look. Changes in speed can point to spring tension changes or friction building up.

Areas near Pinole we can also help

We travel from San Jose to help customers across the wider Bay Area. If you are near Pinole or commuting between cities, you may still be within our service reach.

Nearby areas people often ask about include

  • Hercules
  • San Pablo
  • Richmond
  • El Sobrante
  • Rodeo
  • El Cerrito

If you are not sure whether your address fits our service area, call and ask. We will give you a straight answer.

Why people choose Palms Garage Doors for Pinole service calls

We focus on clear communication and safe, practical repairs. That matters because garage door issues often happen at the worst time, like when you are late or the door will not close at night. To learn more about our team, visit our About Us page.

Here is what you can expect from our team

  • A real inspection before we recommend parts
  • Repairs that focus on safe door movement and proper balance
  • Opener setup that matches how your door actually runs
  • Clean work habits and respect for your space
  • Simple tips that help you avoid repeat issues

If you have had the same issue more than once, tell us. Repeated problems usually mean the root cause was never fixed, or a related part is wearing out.

Book service for Pinole, CA

Palms Garage Doors is ready to help with Garage Door Repair in Pinole, CA, plus installation, openers, maintenance, spring replacement, and commercial work. If your door is loud, stuck, or acting unpredictable, let us get it handled before it becomes a bigger problem. Call (650) 600-6656 or visit Palms Garage Doors to schedule.

Related Services

Explore additional options for garage doors and openers in Pinole CA.

To schedule service in Pinole, CA, contact us through our Contact Us page or call (650) 600-6656.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
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Excellent1017 reviews
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Excellent640 reviews
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Excellent24 reviews
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Excellent52 reviews
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4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Pinole

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Pinole, CA for garage door repairs?

<p>Yes—Palms Garage Doors serves Pinole, CA and provides Garage Door Repair and Garage Door Service for many common issues.</p>

What should I do if my garage door won’t open or close?

<p>Stop using the door and check for obvious obstructions or a manual lock, then contact Palms Garage Doors in Pinole, CA for Garage Door Repair or Garage Door Opener troubleshooting.</p>

Can you help if I think my garage door spring is broken?

<p>A broken spring can be dangerous to handle, so it’s best to call Palms Garage Doors in Pinole, CA for Broken Spring Replacement.</p>

Do you offer emergency service for stuck garage doors?

<p>Palms Garage Doors serves Pinole, CA and offers Emergency Garage Door Repair for situations where the door is stuck or not operating safely.</p>

Do you install new garage doors in Pinole?

<p>Yes—Palms Garage Doors serves Pinole, CA and can help with Garage Door Installation, including removing an old door and setting up the new system.</p>

Can you repair or replace a garage door opener that’s acting up?

<p>Palms Garage Doors serves Pinole, CA and provides Garage Door Opener service for issues like intermittent operation, remote problems, or unusual noises.</p>

How often should I schedule garage door maintenance?

<p>Many homeowners schedule Garage Door Maintenance periodically to help catch wear and alignment issues early; Palms Garage Doors serves Pinole, CA and can perform routine checks and adjustments.</p>

My garage door is very noisy—what could be causing it?

<p>Noise can come from worn rollers, loose hardware, or track alignment, and Palms Garage Doors in Pinole, CA can inspect and handle Garage Door Service to address the cause.</p>

Do you work on commercial garage doors in Pinole?

<p>Yes—Palms Garage Doors serves Pinole, CA and offers Commercial Garage Door Repair for many types of business and facility doors.</p>

What are common signs my garage door needs professional service?

<p>Slow movement, uneven closing, shaking, or repeated reversing can indicate a problem; Palms Garage Doors serves Pinole, CA and can help with Garage Door Repair to diagnose and correct issues.</p>

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Certifications

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

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