1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Hercules, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Hercules homes and businesses, day and night.

Service area
Do we cover your address in Hercules?

We have worked in these Hercules ZIP codes:

94547

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

60Jobs completed in Hercules since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Hercules

What we fix and install across Hercules

Garage door spring replacement by Palms Garage Doors

Spring replacement in Hercules

Matched-pair torsion springs, door balanced and tested.

View service
Garage door repair by Palms Garage Doors

Garage door repair in Hercules

Off-track doors, cables, rollers, sensors and panels.

View service
Garage door opener repair by Palms Garage Doors

Opener repair in Hercules

Repair, replacement and smart opener upgrades.

View service
New garage door installation by Palms Garage Doors

New doors in Hercules

Measured, installed and the old door hauled away.

View service
Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Hercules

Annual safety inspection and lubrication.

View service
Commercial garage door repair by Palms Garage Doors

Commercial doors in Hercules

Roll-up and overhead door repair for shops and bays.

View service
Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Hercules

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Hercules

We have worked in these Hercules ZIP codes:

94547
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Hercules from Palms Garage Doors offers same day fixes for springs, openers, cables, and off track doors. Book fast service today

Palms Garage Doors Main Logo
Palms Garage Doors Main Logo

Watch video 1 on YouTubeWatch video 2 on YouTube

Garage Door Repair in Hercules, CA

Palms Garage Doors helps homeowners and businesses with safe, dependable garage door work across Hercules. If your door is stuck, loud, off track, or the opener is acting up, we can troubleshoot, repair, and replace worn parts. For Garage Door Repair in Hercules, CA, call (650) 600-6656 or visit Palms Garage Doors.

What Palms Garage Doors helps with in Hercules

We help you get your garage door working smoothly and safely again. A garage door is the largest moving part in most homes, and it needs the right adjustments to run correctly.

If your door will not open, closes halfway, or makes grinding noises, that is a sign something is off. If your remote works sometimes and not others, the opener or sensors may need attention. If the door feels heavy, springs or cables could be worn.

We provide practical repairs and clear recommendations, based on what we see on site. We also handle new doors and openers when replacement makes more sense than repeated fixes. Are you dealing with a door that sort of works, but only on days it feels like cooperating?

If you want a broader garage door service approach for recurring issues, we can guide you based on what we find.

Signs you may need service soon

Most garage doors give warnings before they fail. Catching issues early can prevent a stuck door at the worst time, like when you are already late.

Common signs include

  1. New or louder noises like popping, squealing, or banging.
  2. Slow or uneven movement when the door opens or closes.
  3. A door that reverses before it touches the ground.
  4. A door that looks crooked or rubs the frame.
  5. Remote range dropping or wall button working better than the remote.
  6. Gaps or frayed sections in the cables.
  7. Shaking or shuddering as the door moves.

A garage door should move in a steady, controlled way. If it starts looking like it is walking on the tracks, it is time to stop and get help through garage door repair.

Common garage door situations in Hercules homes and businesses

Hercules properties often include attached garages that get daily use. That frequent cycling can wear down rollers, hinges, springs, and opener parts.

Wind and moisture in the Bay Area can also add wear. Metal parts can corrode, and wood doors can swell or shift if they are not maintained. Parking tight in the garage can lead to track bumps, and those small hits add up.

For commercial spaces, doors may run many times per day. More cycles usually mean faster wear on springs, rollers, and bearings. If you manage a warehouse or service bay, a door that sticks can slow down work fast. Is your door a daily tool for your business, not just a nice to have?

For higher cycle usage, commercial garage door repair can help reduce downtime and safety risks.

What happens during a service visit

We start by finding the cause, not guessing. Many garage door problems share symptoms, so a quick look is not enough.

A typical visit includes

  1. Safety check of the door system including springs, cables, and track condition.
  2. Opener and sensor testing for alignment, force settings, and response.
  3. Door balance test to see how the springs are performing.
  4. Hardware inspection for loose hinges, worn rollers, and bent brackets.
  5. Clear explanation of what failed and what your options are.
  6. Repairs and adjustments once you approve the plan.
  7. Final cycle test to confirm smooth operation and safe reversing.

We also keep the work area clean and limit downtime. Nobody wants a garage door project to take over the whole driveway. If you have questions before a visit, our troubleshooting guidance can help you describe symptoms clearly.

Garage door repair services we handle

We fix the parts that cause most breakdowns. Many repairs come down to worn moving parts, lost tension, or a door that is no longer aligned.

Garage Door Repair

Garage door repair focuses on restoring safe movement and proper alignment. This can include track adjustments, roller replacement, hinge and bracket repairs, and correcting a door that binds or rubs.

If your door stops halfway, slams shut, or moves unevenly, the issue might be mechanical, not the opener. A door that is out of balance can also strain the opener until it quits. That is why we check the door system as a whole.

If you need Garage Door Repair in Hercules, CA, we can identify the root cause and get your door running right again.

Broken spring replacement

Broken springs are a common reason a garage door will not open. You might hear a loud bang in the garage and then the door feels dead or extremely heavy.

Springs store energy that lifts the weight of the door. When a spring breaks, the opener may hum, struggle, or stop for safety. Trying to force the door can bend panels or damage the opener.

We replace broken springs using the correct size and proper tensioning steps. We also check related parts that may be stressed, like cables, rollers, and center bearings. For this issue, broken spring replacement is usually the safest path.

Track, roller, and cable issues

Tracks guide the door. Rollers let it glide. Cables carry load and keep the door level. If any of these parts wear or shift, you can get noisy travel, jerky movement, or the door coming off track.

Common issues we address include

  1. Bent or misaligned tracks
  2. Worn rollers that squeal or wobble
  3. Loose track brackets
  4. Frayed lift cables
  5. Door binding near the top or bottom

If the door is off track

Stop using it. Forcing it can damage panels and make the repair harder. If the situation is urgent, consider emergency garage door repair.

Garage door opener help in Hercules

We repair and replace openers, remotes, keypads, and safety sensors. Many opener problems turn out to be door balance problems, so we test both.

Garage Door Opener repair

Opener repair can include fixing a stripped gear, adjusting travel limits, correcting force settings, or resolving intermittent control issues. We also check the rail, trolley, chain or belt tension, and mounting points.

If the opener starts and stops, or the lights flash with no movement, sensors or settings may be involved. If the opener strains and the door feels heavy, spring tension may be the real issue. For diagnosis and repair, garage door opener service can address both the operator and the door system.

Sensors, remotes, and keypads

Sensors protect people, pets, and vehicles by stopping the door from closing on an obstacle. If the door reverses for no clear reason, sensor alignment or wiring may be the cause.

We can help with

  1. Sensor alignment and wiring checks
  2. Replacing damaged photo eyes
  3. Programming remotes
  4. Setting up keypads
  5. Troubleshooting signal range problems

If your keypad works only when it wants to, you are not alone. It might need reprogramming, a new keypad, or a check of the opener receiver. If you want to try basic steps first, review our troubleshooting page before scheduling.

Garage door installation for homes and businesses

Garage door installation is the right move when the door is damaged, outdated, or no longer reliable. If panels are bent, sections are rotting, or the door has repeated failures, replacement may save time and stress.

We help you pick a door that fits the opening, the use pattern, and the look of the property. We also confirm the track layout, spring sizing, and opener compatibility.

During an installation, we focus on

  1. Correct door sizing and fit
  2. Proper track and spring setup
  3. Smooth sealing at the bottom and sides
  4. Safe opener connection and testing
  5. Clean, steady movement with balanced lift

A new door should not sound like a drum solo every time it moves.

Commercial garage door repair in Hercules

Commercial garage door repair is about keeping operations moving. If a bay door is stuck open or closed, it can affect security, deliveries, and staff workflow.

We service common commercial door types used for

  • Warehouses and light industrial spaces
  • Auto service and detail shops
  • Storage and loading areas
  • Small retail back of house roll up access

Commercial doors often need stronger hardware and higher cycle parts. We look for wear points like rollers, hinges, bottom fixtures, and spring fatigue.

If your business depends on reliable access, call early when the door starts sticking. Waiting for a total failure is a fast way to lose a workday.

Emergency garage door repair situations

Emergency garage door repair helps when your door is stuck, unsafe, or cannot secure the space. A door that will not close is more than annoying. It can be a security concern, and it can expose your garage to weather.

Call for urgent help if

  1. The door is off track
  2. A spring broke and the door is too heavy to lift
  3. Cables are loose or hanging
  4. The door will not close and you cannot secure the garage
  5. The bottom section is bent and the door jams

If you are in doubt, keep people clear of the door. A failing spring or cable can move fast and with a lot of force.

Garage door maintenance that prevents breakdowns

Garage door maintenance is the simplest way to reduce surprise failures. It also helps your opener last longer by reducing strain.

A good maintenance plan focuses on wear items, alignment, and safe operation. We can service and tune up the system, then point out parts that are close to the end of their useful life.

What a maintenance visit covers

A maintenance visit typically includes

  1. Lubricating rollers, hinges, and springs with the right product
  2. Tightening loose hardware where needed
  3. Checking track alignment and mounting points
  4. Testing door balance and opener force
  5. Inspecting cables for fraying
  6. Testing sensor alignment and auto reverse

If your garage door is loud enough to wake up the house, maintenance can often quiet it down a lot. For ongoing care, a maintenance plan can help keep things consistent.

Simple homeowner checks between visits

You can do a few safe checks without tools

  1. Watch the door move and listen for new noises
  2. Look for loose screws on hinges and brackets
  3. Wipe photo eye lenses with a clean, dry cloth
  4. Keep tracks free of debris and thick buildup

Do not loosen or adjust spring hardware yourself

Springs are not a DIY learning project. If you suspect spring trouble, schedule broken spring replacement instead of trying to reset tension.

Timing and what can slow a repair down

Most repairs move faster when the problem is caught early. A worn roller replacement is usually simpler than fixing a door that has been run while crooked for weeks.

A few things can add time

  • Multiple worn parts in the same system
  • Severe track damage or panel damage
  • Opener issues combined with door balance problems
  • Specialty parts or uncommon door sizes

We will explain what is slowing the job down and what options you have. Would you rather fix the one failed part today, or address the worn parts that are likely next in line? If you are unsure, start with garage door repair so we can assess the full system.

Safety notes and when to stop and call a pro

Garage doors are heavy, and spring systems store a lot of energy. Some tasks look simple until they are not.

Stop using the door and call a pro if

  1. You see a broken spring or a hanging cable
  2. The door is off track or rubbing hard
  3. The door slams shut or cannot stay open
  4. The opener strains or the rail shakes
  5. You smell burning from the opener motor

If your car is trapped inside, it is tempting to force the door. That is how panels bend and tracks twist. We can help you choose the safest next step with emergency garage door repair.

How to prepare before we arrive

A little prep helps the visit go smoother. It also keeps your belongings safer.

Here is a quick checklist

  1. Park vehicles out of the driveway if possible
  2. Clear space near the door and along the tracks
  3. Keep pets inside another room
  4. Make a note of what the door did last, and any unusual sounds
  5. Have remotes and keypads available for testing

If the garage is your main entry, let us know. We will work with you so you are not locked out of your home. If helpful, share details from troubleshooting so we can arrive prepared.

After-service care and what to watch for

After service, your door should move smoothly and close firmly against the floor. You should also notice more consistent remote response if opener adjustments were involved.

For the next week or two

  1. Listen for any returning squeaks or rubbing
  2. Watch for the door drifting down when partially open
  3. Check that the door closes without reversing
  4. Keep the photo eyes clear of dust and boxes

If something feels off, do not ignore it. Small issues are easier to fix before they become loud issues. If you need follow up support, garage door service is available for adjustments and checks.

Garage door service options at a glance

These are the main ways we help in Hercules, from small fixes to full replacement. This quick table can help you decide what you need.

NeedWhat you may noticeService that fits
Door will not lift or feels heavyOpener strains, door barely movesBroken Spring Replacement , Garage Door Repair
Door is loud or shakesSquealing, rattling, jerky movementGarage Door Maintenance , roller and hardware repair
Door reverses or will not closeBlinking lights, stops near the floorGarage Door Opener service, sensor alignment
Door is damaged or outdatedBent panels, poor sealing, constant issuesGarage Door Installation
Business door is stuckInterrupted deliveries, security concernsCommercial Garage Door Repair
Door is unsafe or off trackCrooked door, hanging cableEmergency Garage Door Repair

Not sure where your situation fits? Describe what the door is doing, and we will help you narrow it down using our troubleshooting steps.

Service area notes for Hercules and nearby communities

We provide service in Hercules and the surrounding East Bay area. Since our base is in San Jose, California, we plan routes and appointment windows with travel time in mind.

If you are near major connectors like I 80, it can help with scheduling flexibility. If you are in a hillside or tight driveway setup, tell us ahead of time so we arrive prepared.

If you also need help outside Hercules, contact us and we will confirm availability for your address. You can also use Book An Appointment to request a window.

Why people choose Palms Garage Doors for Hercules service

People choose us because they want clear communication and repairs that make sense. A garage door issue can disrupt your day fast, and you deserve straight answers.

Here is what we focus on

  1. Showing up ready to diagnose the full system
  2. Explaining what failed in plain language
  3. Offering realistic repair and replacement paths
  4. Prioritizing safety for springs, cables, and opener settings
  5. Finishing with a full operational test

We also respect that your garage may store more than a car. It might be tools, bikes, or the stuff you promised you would organize last summer. If you want to learn more about our team, visit About Us.

Related Services

Explore additional options for doors and openers in Hercules CA.

Book Garage Door Repair in Hercules, CA

If your garage door is stuck, noisy, or not closing right, we can help you get it back to smooth and safe operation. For Garage Door Repair in Hercules, CA, call (650) 600-6656 or reach out through our Contact Us page. Tell us what the door is doing, and we will take it from there.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
All reviews
Google
Google
Yelp
Yelp
Angie's List
Angie's List
BBB
BBB
Thumbtack
Thumbtack
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

The crew serving Hercules

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Hercules, CA?

<p>Yes—Palms Garage Doors serves Hercules, CA and helps with garage door repair, garage door service, and garage door maintenance for local homes.</p>

What should I do if my garage door won’t open or close?

<p>Stop using it and check for obvious obstructions or a blocked sensor, then contact Palms Garage Doors in Hercules, CA for garage door repair or emergency garage door repair if it’s urgent.</p>

Are you able to replace a broken garage door spring?

<p>Palms Garage Doors serves Hercules, CA and can help with broken spring replacement, which is a common cause of doors feeling heavy or not moving properly.</p>

Can you repair commercial garage doors for local businesses?

<p>Yes—Palms Garage Doors serves Hercules, CA and offers commercial garage door repair for many types of business and property needs.</p>

Do you install new garage doors in Hercules, CA?

<p>Palms Garage Doors serves Hercules, CA and provides garage door installation, including help selecting a door style and confirming fit and operation.</p>

My garage door opener works sometimes but not others—what could be wrong?

<p>Intermittent issues can come from settings, sensors, remote problems, or wear in the system; Palms Garage Doors in Hercules, CA offers garage door opener service and troubleshooting.</p>

What maintenance should I do to keep my garage door running smoothly?

<p>Basic upkeep includes keeping tracks clear and watching for unusual noises or uneven movement; Palms Garage Doors serves Hercules, CA and offers garage door maintenance to address wear and adjustments.</p>

Is it normal for a garage door to make loud grinding or popping noises?

<p>Unusual sounds can indicate parts wearing out or needing adjustment; Palms Garage Doors serves Hercules, CA and can inspect and perform garage door service or repair as needed.</p>

Can you help if my garage door is off-track or looks crooked?

<p>A door that’s misaligned may be unsafe to operate, so it’s best to stop using it; Palms Garage Doors serves Hercules, CA and provides garage door repair for alignment and track-related issues.</p>

Do you offer emergency help for garage door problems in Hercules, CA?

<p>Palms Garage Doors serves Hercules, CA and offers emergency garage door repair for situations where the door is stuck, not securing the opening, or creating a safety concern.</p>

Our awards & certifications

Recognized by the platforms homeowners already trust.

Certifications

Our Awards & Certifications

Free written quote

Tell us what the door is doing

Request a callback for your Hercules garage door. You get the price in writing before any work starts.

  • No obligation, no pressure
  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Hercules?

Open 24/7. Call now or book a visit online.