1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In South San Francisco, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for South San Francisco homes and businesses, day and night.

Service area
Do we cover your address in South San Francisco?

We have worked in these South San Francisco ZIP codes:

94080

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

64Jobs completed in South San Francisco since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in South San Francisco

What we fix and install across South San Francisco

Garage door spring replacement by Palms Garage Doors

Spring replacement in South San Francisco

Matched-pair torsion springs, door balanced and tested.

View service
Garage door repair by Palms Garage Doors

Garage door repair in South San Francisco

Off-track doors, cables, rollers, sensors and panels.

View service
Garage door opener repair by Palms Garage Doors

Opener repair in South San Francisco

Repair, replacement and smart opener upgrades.

View service
New garage door installation by Palms Garage Doors

New doors in South San Francisco

Measured, installed and the old door hauled away.

View service
Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in South San Francisco

Annual safety inspection and lubrication.

View service
Commercial garage door repair by Palms Garage Doors

Commercial doors in South San Francisco

Roll-up and overhead door repair for shops and bays.

View service
Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in South San Francisco

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across South San Francisco

We have worked in these South San Francisco ZIP codes:

94080
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Palms Garage Doors Main Logo
Palms Garage Doors Main Logo

Watch video 1 on YouTubeWatch video 2 on YouTube

Garage Door Help for South San Francisco Homes and Businesses

Palms Garage Doors provides fast, practical Garage Door Repair in South San Francisco, CA for homes, apartments, and commercial properties. We travel from our base in San Jose to troubleshoot noisy doors, stuck openers, broken springs, off-track rollers, and worn hardware. Call (650) 600-6656 or visit Palms Garage Doors to schedule service.

What we help with in South San Francisco, CA

We help you get a garage door that opens smoothly, closes fully, and stays safe to use. If your door is shaking, dragging, or reversing, it is usually telling you something is worn, loose, or out of alignment.

South San Francisco has a mix of single-family homes, townhomes, and busy commercial buildings. That means we see everything from older steel doors with tired springs to newer doors with smart openers and photo-eye sensors. Whatever you have, we focus on the same goal, restore safe movement and reliable daily use.

Do you want the door quieter? Do you need the opener to stop stalling? Do you just want the door to close all the way without playing the almost closed game? Those are common calls.

How to know you need help

You likely need service when the door changes behavior, even if it still moves. Small problems tend to turn into bigger ones because garage doors work under tension and repeat the same motion many times.

Here are the most common signs

  1. The door gets heavy. A heavy door often points to spring trouble.
  2. The opener strains, hums, or stops. The opener may be fighting friction, a bad spring, or a door that is out of track.
  3. The door reverses before hitting the floor. That can be sensor alignment, track issues, or opener settings.
  4. You hear a loud bang from the garage. That is often a spring breaking.
  5. The door moves crooked or rubs. A cable, roller, hinge, or track problem is likely.
  6. The door shakes or rattles. Loose hardware or worn rollers are common culprits.
  7. The remote works sometimes. That may be a battery, signal, opener logic board, or wall control issue.

If you notice any of these, it is smart to stop forcing the door. A garage door is not the place to just push harder unless you enjoy surprise workouts.

Common situations in this area

We often see issues that come from daily use, temperature changes, and simple wear. Coastal Bay Area air can also speed up rust on hardware, especially on older doors or doors near frequent fog and moisture.

Common situations we handle include

  • Noisy doors in attached garages where the sound travels straight into living areas.
  • Bent or misaligned tracks after a minor bump from a vehicle or stored items.
  • Doors that will not close at night because sensors get nudged or dirty.
  • Worn rollers and hinges that cause a jerky ride and extra opener strain.
  • Commercial door wear from higher cycle counts in warehouses and storefronts.

If your door is working most of the time, that still counts as a problem. Garage doors should be boring. Boring is good.

What happens during a visit

A service visit should be clear, calm, and focused on the real cause, not guesses. We start with safety, then check door balance, then confirm opener behavior and hardware condition.

Here is what a typical appointment looks like

  1. Listen and observe the door in motion to spot binding, wobble, or uneven travel.
  2. Inspect springs, cables, rollers, hinges, and brackets for wear, rust, or damage.
  3. Check the tracks for alignment, secure mounting, and smooth roller contact.
  4. Test door balance so the opener is not doing the springs’ job.
  5. Inspect the opener system including rail, trolley, limits, force settings, and sensors.
  6. Confirm the fix with multiple open and close cycles.
  7. Share simple care tips so the door stays smooth between service visits.

If you have a specific concern, tell us right away. Did it start after a power outage? Did the door get louder over a few weeks? Details help narrow the cause faster.

Garage door repair that focuses on the whole system

Real repair is about the system, not a single part. A door can fail because one part broke, but it can also fail because several parts are worn and out of sync.

Problems we repair in South San Francisco California

We handle Garage Door Repair in South San Francisco, CA for problems like:

  • Door won’t open or won’t close
  • Door stuck halfway
  • Door closes then reopens
  • Door feels heavy or drops fast
  • Loud grinding, squealing, or popping sounds
  • Door off track or rubbing the frame
  • Cable issues or uneven lifting
  • Weather seal and bottom seal wear that lets in drafts and debris

If the door is slamming shut or drifting down, stop using it and call. That is not just how it is now. That is a safety risk.

Broken spring replacement that restores balance

Broken springs are a common reason a door suddenly will not lift. Springs carry most of the door’s weight. When a spring fails, the opener may try to lift a door that is far too heavy, which can damage the opener.

You may have a broken spring if

  1. You heard a sharp bang in or near the garage.
  2. The door only lifts a few inches, then stops.
  3. The opener runs but the door does not move.
  4. The door feels very heavy when lifted by hand.
  5. You see a visible gap in a torsion spring above the door.

Important safety note

Spring work is not a weekend experiment. Springs are under high tension. If you suspect a spring issue, keep the door closed and call (650) 600-6656. For this kind of issue, Broken Spring Replacement is the right next step.

Garage door opener service and repair for reliable daily use

Openers can fail from wear, sensor trouble, logic board issues, or problems caused by a door that is out of balance. Fixing the opener without fixing the door is like changing your shoes while keeping the rock in your sock.

We help with garage door opener service including:

  • Wall button and remote problems
  • Keypad setup and programming help
  • Safety sensor alignment and replacement
  • Limit and force setting adjustments
  • Chain, belt, or screw drive issues
  • Loud opener operation and vibration
  • Opener that starts then stops
  • Opener that opens but will not close

If your opener light blinks and the door refuses to close, check if something is blocking the photo eyes. If the sensors look clear and the issue continues, it is time for a professional check. You can also review Troubleshooting to narrow down simple causes.

Garage door installation for replacements and upgrades

A new door can improve daily convenience, noise level, and curb appearance. Installation also helps when panels are badly damaged, the door is the wrong size, or the existing setup has repeated issues.

We provide Garage Door Installation with attention to:

  1. Correct measurements and fit
  2. Track alignment and secure mounting
  3. Proper spring sizing for the door weight
  4. Smooth roller travel and quiet operation
  5. Opener compatibility and safe settings
  6. Weather seal contact along the floor and jambs

If you are replacing a door, think about how you use the garage. Is it your main entry? Do you need better sealing against wind and dust? Do you want windows for daylight? These choices affect the final setup.

Garage door maintenance that prevents surprise failures

Maintenance reduces noise and catches wear before it becomes a stuck door. A garage door is a moving machine with many contact points. A little attention goes a long way.

A practical Garage Door Maintenance plan includes:

  1. Visual inspection look for frayed cables, loose bolts, or bent hinges.
  2. Balance check a balanced door should stay near mid-height when lifted by hand.
  3. Hardware tightening vibration can loosen nuts and brackets over time.
  4. Roller and hinge check worn rollers can cause noise and track wear.
  5. Track cleaning remove buildup that can cause binding.
  6. Opener safety check confirm sensor function and reversal behavior.

If you do one simple thing, keep the photo-eye sensors clean and pointed at each other. You would be amazed how many my door is broken calls come down to a sensor that got bumped.

Commercial garage door repair for busy properties

Commercial doors work harder and fail faster because they cycle more often. When a commercial door goes down, it can disrupt deliveries, security, and daily operations.

We support Commercial Garage Door Repair for issues like:

  • Doors that won’t fully close or latch
  • Track problems from impacts and heavy use
  • Roller and hinge wear from high cycle counts
  • Opener and operator problems on larger doors
  • Safety sensor and edge sensor issues
  • Cable and spring failures

We aim to keep downtime short by focusing on the root cause and confirming stable operation before we leave. If your business has specific access rules or delivery windows, tell us when booking.

Emergency garage door repair when the door won’t wait

Some problems cannot sit until later. A garage door stuck open is a security issue. A door stuck closed can trap a vehicle. A door that is off track can be unsafe to move at all.

Emergency Garage Door Repair is often requested for:

  1. Door stuck open and won’t close
  2. Door off track or hanging unevenly
  3. Broken spring with the car inside
  4. Snapped cable or door that won’t lift
  5. Opener failure when the door is mid-travel

If the door is crooked, do not keep pressing the button. That is how tracks get bent and cables get worse. Call (650) 600-6656 and let’s talk through what you are seeing.

Garage door service issues we fix most often

Many repairs fall into a few repeat categories. Knowing them helps you describe the problem when you call.

Here is a quick guide

What you noticeLikely causeWhat to do now
Door is loud and shakyWorn rollers, loose hardware, track alignmentStop repeated cycling and schedule service
Door won’t closeSensors blocked or misaligned, limit settingsCheck sensor path, clean lenses, then call if it persists
Door is heavySpring issue or incorrect spring tensionDo not force it, keep door closed
Door lifts unevenlyCable issue, track problem, roller damageAvoid use and call for repair
Remote works off and onBattery, interference, opener receiverReplace battery, then schedule diagnostics

You do not need to diagnose it perfectly. A clear description and a few observations help us narrow it down fast. For ongoing needs, our Garage Door Service covers the common issues homeowners and businesses run into.

Timing and what can slow the job down

Most garage door work is straightforward when parts are accessible and the door setup is standard. Timing can vary when damage spreads to multiple components.

Things that can affect the schedule include

  1. Door type and size heavier doors have more tension and more hardware.
  2. Extent of wear a single failed part can also damage nearby parts.
  3. Track damage bent tracks can require extra alignment work.
  4. Opener compatibility some older setups need extra steps for safe settings.
  5. Site access tight garages and packed storage areas slow safe movement.

If your garage is used for storage, no judgment. Many are. Just clear a path to the door and opener so we can work safely. If you want fewer future delays, ask about a Maintenance Plan.

Safety notes and when to stop and call a pro

Garage doors can hurt people and damage property when they fail. The biggest risks involve springs, cables, and doors that are off track.

Stop and call a professional if

  1. You suspect a broken spring.
  2. A cable is frayed, loose, or off the drum.
  3. The door is off track or hanging at an angle.
  4. The door slams shut or drops quickly.
  5. The bottom bracket area looks damaged or loose.

Also, do not remove bolts from spring or bottom bracket areas. Those parts can be under tension. If you are unsure, take a photo and call. We can often tell you the next safe step. If this is urgent, use Emergency Garage Door Repair.

How to prepare before we arrive

A little prep helps the visit go faster and keeps everyone safer. You do not need to do any repair work before we get there.

Here is a quick checklist

  1. Park vehicles outside if the door is still working.
  2. Clear 3 to 6 feet around the door area inside the garage.
  3. Keep pets and kids away from the work zone.
  4. Find your opener remote and wall button if they are acting up.
  5. Note what changed before the issue started, even if it seems minor.
  6. If the door is stuck, do not try to force it open.

Have you noticed the problem only in the morning or only at night? Do you hear the opener running but see no movement? Those details help. If you need to set a time, you can also use Book An Appointment.

After service care and what to watch for

After repairs or installation, your door should move smoothly and sound calmer. Some noise is normal, but harsh grinding or banging is not.

Watch for these signs over the next few days

  1. The door hesitates at the same spot each time.
  2. The door starts to drift or look uneven.
  3. The opener strains or stops during travel.
  4. The door reverses with no obstruction.
  5. New rubbing marks appear on the track or door.

If you notice any of those, stop cycling the door and call. It is easier to adjust a small issue early than deal with a bigger one later.

For simple homeowner care, focus on keeping the sensor lenses clean and the track area free of debris. If you want the door quieter, worn rollers and loose hardware are common noise sources. Ongoing garage door maintenance helps prevent repeat problems.

Nearby areas we also serve

We provide service across the Bay Area from our San Jose base and schedule jobs by area to stay efficient. If you are near South San Francisco or moving between cities for work, we can often help.

Nearby places people ask us about include

  • San Bruno
  • Daly City
  • Brisbane
  • Millbrae
  • Burlingame
  • Pacifica
  • The broader Peninsula and South Bay, including San Jose, CA

Not sure if your address fits the route? Call and ask. It takes a minute to confirm. If you are already local, our South San Francisco garage door repair team can help.

Why people choose Palms Garage Doors for South San Francisco service

People usually call us when they want the problem solved without confusion. Garage door issues are stressful because they block your car, affect security, and can feel unsafe fast.

Here is what we focus on

  1. Clear communication we explain what failed and what the fix involves.
  2. Safety-first work we treat spring and cable issues with the care they require.
  3. Fixing the cause we look at door balance, tracks, and opener behavior together.
  4. Clean, respectful job habits we keep the work area orderly and test before we wrap up.
  5. Service for homes and businesses from residential doors to commercial door systems.

If you have had a door that sort of works for months, you are not alone. Many people wait until it fully quits. Calling earlier usually means fewer headaches. If you want to know more about our team, see About Us.

Book service in South San Francisco, CA

Getting your door working right starts with a quick conversation about what you are seeing and hearing. Palms Garage Doors handles repairs, openers, springs, maintenance, installation, and commercial calls, including urgent situations.

Related Services

Explore related options for South San Francisco CA and the surrounding Bay Area.

For Garage Door Repair in South San Francisco, CA, call (650) 600-6656 or reach out through our Contact Us page to schedule. If the door is stuck, crooked, or heavy, stop using it and reach out now.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
All reviews
Google
Google
Yelp
Yelp
Angie's List
Angie's List
BBB
BBB
Thumbtack
Thumbtack
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

The crew serving South San Francisco

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve South San Francisco, CA?

Yes—Palms Garage Doors serves South San Francisco, CA and provides garage door repair, installation, maintenance, and opener services for many common door types.

My garage door won’t open or close—what should I check first?

Check that the opener has power and the photo-eye sensors are clean and aligned; if it still won’t move, Palms Garage Doors in South San Francisco, CA can help with garage door repair or garage door opener troubleshooting.

What are signs a garage door spring might be broken?

A loud bang, a door that feels very heavy, or a door that only lifts a few inches can point to a spring issue; Palms Garage Doors serves South San Francisco, CA and handles broken spring replacement.

Can you help if my garage door is off track or making grinding noises?

Yes—these issues can involve rollers, tracks, or hardware that needs adjustment; Palms Garage Doors serves South San Francisco, CA and offers garage door service and repair for these problems.

Do you offer emergency garage door help in South San Francisco, CA?

Palms Garage Doors serves South San Francisco, CA and provides emergency garage door repair for urgent situations like stuck doors or security concerns.

Do you work on commercial garage doors for local businesses?

Yes—Palms Garage Doors serves South San Francisco, CA and offers commercial garage door repair for many common business and facility door setups.

When should I schedule routine garage door maintenance?

If you notice increasing noise, uneven movement, or inconsistent operation, it’s a good time to schedule service; Palms Garage Doors in South San Francisco, CA offers garage door maintenance to help keep systems operating smoothly.

Can you install a new garage door if mine is old or damaged?

Palms Garage Doors serves South San Francisco, CA and offers garage door installation, including help selecting a door style and confirming fit for the opening.

My remote or keypad works sometimes—can you diagnose opener issues?

Intermittent operation can be related to batteries, signal interference, or opener components; Palms Garage Doors serves South San Francisco, CA and provides garage door opener service and repair.

Is it safe to repair a garage door spring or cable myself?

Springs and cables are under significant tension and can be hazardous to handle without proper tools and experience; Palms Garage Doors serves South San Francisco, CA and can perform garage door repair tasks like broken spring replacement safely.

Our awards & certifications

Recognized by the platforms homeowners already trust.

Certifications

Our Awards & Certifications

Free written quote

Tell us what the door is doing

Request a callback for your South San Francisco garage door. You get the price in writing before any work starts.

  • No obligation, no pressure
  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in South San Francisco?

Open 24/7. Call now or book a visit online.