1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Brisbane, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Brisbane homes and businesses, day and night.

Service area
Do we cover your address in Brisbane?

We have worked in these Brisbane ZIP codes:

94005

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Brisbane

What we fix and install across Brisbane

Garage door spring replacement by Palms Garage Doors

Spring replacement in Brisbane

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Brisbane

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Brisbane

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Brisbane

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Brisbane

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Brisbane

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Brisbane

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Brisbane

We have worked in these Brisbane ZIP codes:

94005
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Brisbane fast? Palms Garage Doors fixes springs, motors, rollers and openers with clear pricing and friendly local techs. Call now

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Garage Door Repair in Brisbane, CA

Palms Garage Doors provides dependable Garage Door Repair in Brisbane, CA for homes and businesses that need the door working again fast and safely. From noisy doors and stuck rollers to opener problems and broken springs, we handle the real cause, not just the symptom. Call (650) 600-6656 to schedule service.

We help Brisbane property owners get safe, reliable garage doors again

A garage door should open smoothly, close fully, and stay put when it stops. If yours is grinding, shaking, or refusing to move, that is a safety issue and a daily hassle.

Palms Garage Doors is based in San Jose, CA, and we serve Brisbane and nearby areas with installation, opener work, and routine garage door service. We focus on clear options and clean workmanship. You get straight answers and a door that behaves.

Do you use your garage as the main entry to your home? If so, a small problem can turn into a how do we get to work today problem fast.

You usually need service when the door changes its sound, speed, or balance

Most garage door failures give warnings before they stop completely. If you catch them early, you can often avoid bigger damage to the opener, tracks, or panels.

Look for these common signs

  1. The door starts moving, then reverses.
  2. The opener strains or the motor hums but the door does not move.
  3. The door slams shut or feels heavier than normal.
  4. You hear popping, snapping, or a loud bang from the garage.
  5. The door shakes in the tracks or rolls unevenly.
  6. The remote works only sometimes or only at close range.
  7. The bottom seal drags, or the door leaves daylight at the floor.

A quick reality check helps too. Does the door feel different than last week? Garage doors are creatures of habit. When they change, something is off.

If these signs match what you are seeing, start with Troubleshooting, then schedule repair service if the issue continues.

Brisbane homes and small commercial sites often share the same garage door trouble spots

Many properties in Brisbane, California deal with a mix of coastal air and daily use. That combination can speed up wear on moving parts. Metal hardware can corrode. Rollers can get loud. Hinges can loosen. Springs can tire out.

We also see a lot of practical, everyday situations.

  • Tight garages where storage boxes bump the tracks.
  • Older doors with tired rollers that squeal and chatter.
  • Newer openers paired with older doors that are out of balance.
  • Weather stripping that has hardened and no longer seals well.
  • Doors that get used like a front door, opening and closing many times a day.

If your garage is attached to the house, a poorly sealing door can also affect comfort. You do not need a science project to notice it. If the garage feels drafty, the door may not be closing square.

When wear adds up, a maintenance visit can help spot the issue before it becomes a full failure.

A service visit focuses on the root cause, then the safest path to fix it

We start by finding why the door is not working right, not just what part looks worn. A garage door system is a team. Springs, cables, rollers, tracks, hinges, and the opener all affect each other.

Here is what a typical visit looks like

  1. Listen and observe. We watch the door run and note noise, wobble, and speed changes.
  2. Check balance and spring tension. An unbalanced door is hard on openers.
  3. Inspect tracks, rollers, and hinges. We look for wear, bends, loose hardware, and binding points.
  4. Inspect cables and drums. Frayed cables or uneven wraps can cause crooked travel.
  5. Test opener settings and safety features. We check force limits and photo eyes.
  6. Explain what we found. You get clear recommendations and what each fix solves.
  7. Complete the repair or service. We confirm smooth movement and proper closing.

Safety note

If something is unsafe, we will tell you right away. Springs and cables store serious energy. They are not the kind of lets see what happens parts.

Garage door repair covers springs, cables, rollers, tracks, and door sections

Garage doors fail in predictable ways, and we carry parts and tools to handle the common ones. For issues tied to high cycle wear, we often recommend broken spring replacement and system checks that restore safe balance.

Garage door spring problems need careful handling and correct sizing

A broken spring is often the loud bang people describe. After that, the door may not open at all, or it may open a few inches and stop.

We handle broken spring replacement and related issues like

  • Springs that are worn and no longer lift evenly
  • Doors that feel heavy or slam down
  • Uneven lifting that twists the door in the opening

You can help yourself by not forcing the opener to lift a door with a failed spring. That is like asking a blender to crush a brick.

Cable issues can make the door crooked or stuck

Cables work with the springs to lift evenly. If one cable slips or frays, the door can rise on one side and jam.

Common cable symptoms include

  • Door hanging unevenly
  • Door binding in the tracks
  • A cable that looks loose on the side of the door

If you see a loose cable, stop running the door. Continuing can bend tracks or damage panels. If the door is stuck, emergency garage door repair may be the safest option.

Roller and hinge wear causes noise, shaking, and rough travel

Rollers should roll, not skid. When rollers wear out, they can grind and wobble. Hinges can loosen and allow sections to shift.

We often fix

  • Squealing or rattling doors
  • Doors that shake as they move
  • Rollers that are cracked or have flat spots
  • Loose hinge screws or worn hinge barrels

A quiet door is not just nice. It is usually a sign the system is moving correctly. Ongoing care through garage door maintenance helps keep it that way.

Track alignment and mounting issues can block smooth movement

Tracks guide the door, but they should not fight it. If the track is bent, loose, or misaligned, the door may rub, bind, or jump.

Track trouble often shows up as

  • A door that stops at the same point every time
  • Metal scraping sounds
  • Visible gaps between roller and track
  • Bolts that have backed out of the wall framing

We correct alignment and secure mounting so the door runs straight and steady. If other parts are worn too, a full garage door service visit can address the system as a whole.

Panel and section damage can affect safety and sealing

A dented or bent section can throw off the whole door. It can also affect how the door seals at the sides and bottom.

We can help evaluate whether a repair makes sense or whether a replacement section or new door is the better move. The goal is safe operation and a clean close. When replacement is the smarter path, we can plan a new garage door installation.

Garage door opener service solves control, safety, and drive problems

Openers fail in a few main categories, power and controls, safety sensors, and drive systems. The tricky part is that opener symptoms often come from door problems. A weak spring can make a good opener look bad.

We work on garage door opener issues like

  • Wall button or remote not responding
  • Door reversing before it closes
  • Opener lights flashing or clicking sounds
  • Chain or belt issues
  • Loud grinding from internal gears
  • Keypad problems and reprogramming needs

When opener issues overlap with door balance or worn parts, a combined garage door opener visit and repair check keeps the fix reliable.

Safety sensors need clean alignment and clear sightlines

Photo eyes near the floor stop the door if something is in the way. They are a good feature, until they get bumped.

Check these simple points

  1. Make sure nothing blocks the sensor path.
  2. Wipe the sensor lenses with a soft cloth.
  3. Look for a sensor that is tilted or dangling.

If the sensors will not align or the brackets are damaged, we can reset and secure them as part of opener service.

Opener force and travel limits should match the door’s condition

An opener set too hot can be unsafe. One set too soft may reverse too easily. We check settings and confirm the door moves smoothly so the opener is not compensating for a mechanical problem. Regular maintenance helps keep those settings consistent.

Garage door installation helps when replacement is the smarter long-term choice

Sometimes a door is simply at the end of its usable life. If sections are badly damaged, if the door is undersized or poorly matched to the opening, or if the system has repeated failures, a new door can reduce headaches.

Our garage door installation process stays straightforward

  1. Measure the opening and review usage needs.
  2. Confirm the right door type, track setup, and spring sizing.
  3. Remove the old door and hardware safely.
  4. Install the new door, tracks, springs, and seals.
  5. Test balance, safety features, and smooth operation.

Do you want a quieter door? Many customers do, especially if a bedroom sits above the garage. We can discuss build options and opener pairing that can reduce noise through garage door installation and opener selection.

Garage door maintenance prevents breakdowns and keeps the door running smooth

Regular garage door maintenance is like oil changes for your car. You might skip it, but the door will remember. Many Brisbane CA customers also choose a maintenance plan to keep service predictable.

A basic maintenance visit often includes

  • Hardware tightening where safe and appropriate
  • Roller and hinge inspection
  • Track inspection and cleaning
  • Spring and cable visual checks
  • Balance check
  • Opener safety test and sensor alignment check
  • Lubrication of the right points with the right product

Here is a simple homeowner checklist you can do monthly

  1. Listen for new squeaks, scraping, or rattles.
  2. Watch the door from inside as it moves.
  3. Check that the bottom seal meets the floor evenly.
  4. Confirm sensors are not blocked.
  5. Keep tracks free of heavy buildup and clutter near the opening.

If you spot frayed cables or a gap in the spring, stop and call. That is not a weekend project.

Emergency repairs are for doors that are stuck, unsafe, or blocking access

Emergency garage door repair makes sense when you cannot secure the property or you cannot get a vehicle in or out. A door stuck open is a security problem. A door stuck closed can wreck your schedule.

Call us if

  • The spring broke and the door will not lift
  • The door is off track or hanging at an angle
  • The opener runs but the door does not move
  • The door will not close and you need to lock up
  • The door slammed shut and now looks uneven

If the door is half open and crooked, do not try to help it by pushing one side. The door can bind and bend, and it can also drop suddenly.

Commercial garage door repair keeps deliveries, parking, and operations moving

Commercial doors work hard and often get used more times per day than residential doors. That extra cycling shows up as worn rollers, loose hardware, and tired springs.

We support businesses with commercial garage door repair and service for issues like:

  • Rolling steel doors that stick or slam
  • Sectional doors that drift out of alignment
  • Doors that stop partway and reverse
  • Worn bottom seals that let in dust and water
  • Impact damage that affects safe travel

If you manage a small warehouse, auto bay, or building with gated parking, you know downtime is not no big deal. It is a line item you can feel.

Here is what can affect timing and why some fixes take longer than others

Most repairs are straightforward, but some conditions add steps. We would rather take the right time than rush a door that could become unsafe.

A few things that can slow work down

  • Severe track damage that needs careful realignment
  • Multiple worn parts that were masking each other’s symptoms
  • Custom or older door setups that require extra matching
  • Door section damage that affects geometry and sealing
  • Opener issues tied to wiring problems or mounting failures

To make it clearer, here is a quick guide to common issues and what they usually involve.

Problem you noticeCommon causesWhat we check first
Door won’t openBroken spring, locked door, opener strainSpring condition, door balance, opener response
Door reverses before closingSensor misalignment, binding tracks, force settingsSensor alignment, track rub points, roller condition
Door is loudDry rollers, worn hinges, loose hardwareRoller wear, hinge wear, track mounting
Door is crookedCable issue, off track rollers, track shiftCables and drums, roller position, track alignment

If the issue points to a critical failure, scheduling Book An Appointment can speed up the next steps.

Safety comes first, and some situations are a hard stop for DIY

You can do basic checks like clearing sensor paths or replacing remote batteries. Past that, many garage door parts can hurt you if handled wrong.

Stop and call a pro if

  1. A spring is broken or separated.
  2. A cable is frayed, loose, or off the drum.
  3. The door is off track or rubbing hard.
  4. The door slams, drops, or will not stay in place.
  5. The opener mounting is pulling away from the ceiling.
  6. You see bent hinges or cracked roller brackets.

If you are thinking, I can hold the door while someone fixes it, that is the moment to pause. A garage door can weigh a lot, and it moves fast when balance is gone. If you need fast help, consider emergency repair service.

You can prep in a few minutes to help the visit go smoothly

A little prep saves time and keeps your home safer during the work.

Before we arrive

  1. Clear a path to the garage door and opener.
  2. Move cars out if the door still works safely.
  3. Keep kids and pets away from the garage area.
  4. Remove items stored near the tracks.
  5. If the problem is intermittent, note what triggers it.

Can you describe the sound the door makes, or when it started? That helps. It sounds like a shopping cart with a bad wheel is a description we can work with.

If you want to narrow down likely causes before the visit, start with Troubleshooting tips and then plan the right service.

After service, a few habits help your door stay quiet and dependable

A repaired door should run smoother right away. You can extend that smooth operation with simple routines.

Good habits to keep

  • Keep the track area clear of leaves, dirt, and stored items.
  • Listen for new noises and address them early.
  • Test the opener’s safety reverse monthly using a simple object on the floor.
  • Keep weather stripping clean so it seals without sticking.

If you ever notice the door getting heavier again, that is a clue. Springs wear over time, and balance is the best early warning sign. A recurring change is a good reason to schedule garage door maintenance.

Brisbane service calls also connect smoothly with nearby Bay Area travel

Brisbane sits between San Francisco and the Peninsula, and many customers need service that fits a tight day. We plan visits with real traffic in mind and keep communication clear.

We serve Brisbane and nearby communities across the Peninsula and South Bay from our home base in San Jose, California. If you are not sure whether you are in our service area, just ask when you call (650) 600-6656.

To understand what we cover, you can review our garage door services for Brisbane CA.

Homeowners and businesses choose Palms Garage Doors for clear communication and solid work

You deserve a garage door company that explains what is wrong without talking in circles. You also deserve repairs that focus on safe operation, not quick patches that lead to another breakdown.

Customers call Palms Garage Doors because we

  • Show up ready to troubleshoot the full system
  • Explain the problem in plain language
  • Offer practical options based on how you use the door
  • Keep the work area tidy and the process organized
  • Treat your door like a system, not a pile of parts

If your garage door is making you late, waking people up, or testing your patience, we get it. Garage doors have a special talent for acting up at the worst times. If you want to learn more about our team, visit About Us.

Book service now for Garage Door Repair in Brisbane, CA

If your door is stuck, loud, crooked, or refusing to close, we can help. Palms Garage Doors handles repairs, openers, maintenance, installation, and commercial service with safety first methods and clear communication.

Related Services

Explore more options for Brisbane, CA and nearby California service needs.

For Garage Door Repair in Brisbane, CA, call (650) 600-6656 or reach out through our Contact Us page to schedule. If you can, tell us what the door is doing right now and whether it is stuck open or closed.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Brisbane

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Brisbane, CA?

<p>Yes—Palms Garage Doors serves Brisbane, CA and provides garage door repair, garage door service, and garage door maintenance for local homes.</p>

What should I do if my garage door won’t open or close?

<p>Stop using the door and check for obvious obstructions or a tripped opener; if it still won’t move, Palms Garage Doors serves Brisbane, CA and can help with garage door repair and garage door opener issues.</p>

How can I tell if a broken spring is the problem?

<p>Common signs include a heavy door, a loud bang from the garage, or the door lifting unevenly; Palms Garage Doors serves Brisbane, CA and handles broken spring replacement.</p>

Can you help with commercial garage doors in Brisbane, CA?

<p>Palms Garage Doors serves Brisbane, CA and offers commercial garage door repair for many common door and operator problems.</p>

Do you offer emergency garage door repair?

<p>Palms Garage Doors serves Brisbane, CA and offers emergency garage door repair for urgent situations like stuck doors or safety concerns.</p>

When should I schedule garage door maintenance?

<p>If the door is getting noisier, moving unevenly, or hasn’t been checked in a while, routine garage door maintenance can help; Palms Garage Doors serves Brisbane, CA and provides garage door maintenance and service.</p>

Can you install a new garage door?

<p>Yes—Palms Garage Doors serves Brisbane, CA and offers garage door installation, including help selecting an option that fits your home and usage needs.</p>

Why is my garage door making grinding or squeaking noises?

<p>Noises can come from worn rollers, loose hardware, or an opener issue; Palms Garage Doors serves Brisbane, CA and can inspect and perform garage door service or repair.</p>

What problems can a garage door opener cause?

<p>Opener issues may include intermittent operation, remote/keypad problems, or the door reversing unexpectedly; Palms Garage Doors serves Brisbane, CA and works on garage door opener troubleshooting and repair.</p>

Is it safe to keep using a door that’s off-track or uneven?

<p>It’s generally best to stop using it to avoid further damage or safety risks; Palms Garage Doors serves Brisbane, CA and can assist with garage door repair to address alignment and track-related issues.</p>

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Certifications

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

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