1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In San Ramon, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for San Ramon homes and businesses, day and night.

Service area
Do we cover your address in San Ramon?

We have worked in these San Ramon ZIP codes:

9458294583

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

194Jobs completed in San Ramon since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in San Ramon

What we fix and install across San Ramon

Garage door spring replacement by Palms Garage Doors

Spring replacement in San Ramon

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in San Ramon

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in San Ramon

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in San Ramon

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in San Ramon

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in San Ramon

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in San Ramon

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across San Ramon

We have worked in these San Ramon ZIP codes:

9458294583
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Palms Garage Doors Main Logo
Palms Garage Doors Main Logo

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Garage Door Repair in San Ramon, CA

Palms Garage Doors helps homeowners and businesses with Garage Door Repair in San Ramon, CA by fixing noisy doors, stuck rollers, broken springs, and opener problems. We travel from our base in San Jose to handle repairs, maintenance, and installations with clear communication and safe work practices. Call (650) 600-6656 or visit our homepage.

What we help with in San Ramon, CA

We help you get a garage door that opens, closes, and locks the way it should. A garage door is heavy, moving, and under tension, so small problems can turn into big ones. Our goal is to restore safe operation and help you avoid repeat issues.

Homeowners in San Ramon often use the garage as the main entry point. That means a door that fails can mess up your whole day. Businesses depend on overhead doors to keep deliveries moving and protect inventory. Either way, you need the door working, not arguing with you at 6.30 a.m.

Here is what Palms Garage Doors can handle on a service visit

  • Garage door not opening or not closing
  • Loud grinding, squealing, or popping sounds
  • Door feels heavy or drops faster than normal
  • Cables look loose, frayed, or uneven
  • Tracks are bent, loose, or pulling from the wall
  • Opener runs but the door does not move
  • Safety sensors blink or stop the door mid close
  • Remote or keypad stops responding
  • Weather seal is torn and you can see daylight

Do you want the door quiet again, or do you just want it to move today and worry about the noise later? Tell us what matters most, and we will work from there.

How to know you need help

You usually need service when the door behavior changes, not just when it fully stops. A garage door gives warnings. The trick is noticing them before something snaps or binds.

Common signs your door needs attention include

  1. New noises like scraping, rattling, or a sharp bang.
  2. Uneven movement where one side rises faster than the other.
  3. Slow travel that makes the opener sound strained.
  4. Reversing when closing, even with nothing in the way.
  5. Gaps at the bottom or along the sides that let in dust or water.
  6. Shaking as the door moves through the track.

A quick check you can do is to watch the door from inside the garage while it runs. Look at the rollers in the tracks and the cables on both sides. If anything looks crooked, stop using it. A crooked door is not a wait and see situation. For help, start with troubleshooting or schedule garage door repair.

Common situations in this area

Many garage door problems in San Ramon come from daily use, heat, and simple wear. Homes here often have attached garages and doors that cycle several times a day. More cycles mean more wear on springs, rollers, and opener gears.

You might also notice issues after a windy day or a rough temperature swing in CA. Hardware can loosen over time, and dry conditions can make rollers and hinges sound louder. If your garage faces the afternoon sun, parts can run hotter, and grease can dry out sooner.

We also see common life happens issues.

  • A basketball hits the door and a panel bends.
  • A trash bin bumps the sensor, and the opener refuses to close.
  • A car nudges the bottom section, and the track goes slightly out of line.
  • A DIY adjustment makes the door worse, not better.

No judgment. Garage doors are basically big moving walls. They get bumped. When damage affects alignment, garage door service can address the odd issues that do not fit a label.

What happens during a visit

A service visit starts with a clear inspection and a plan you can understand. We look at the full system because garage doors work as a set. Fixing one part while missing the real cause leads to repeat problems.

A typical appointment follows this process

  1. Listen to your description and watch the door run if it is safe to do so.
  2. Check the springs, cables, and drums for wear and balance issues.
  3. Inspect tracks and rollers for bends, gaps, and bearing problems.
  4. Test the opener including force settings, travel limits, and the trolley.
  5. Check safety items like photo eyes and auto reverse behavior.
  6. Explain what we found in plain terms and recommend next steps.
  7. Complete the work and run multiple test cycles to confirm smooth travel.
  8. Share simple care tips so you know what to watch for.

We aim to keep your garage clean during the work. We also try to keep the process calm. A garage door problem is annoying enough without extra drama. If the issue is urgent, ask about emergency garage door repair.

Service categories we handle

We handle repairs, replacements, and full upgrades for both residential and commercial doors. If you are not sure what you need, describe the symptoms and we will narrow it down.

Garage Door Repair fixes the system you already have

Garage door repair restores safe movement and proper alignment. Many repairs are about getting the door balanced again, reducing strain on the opener, and stopping wear that spreads to other parts. Learn more about Garage Door Repair in San Ramon.

Common repair work includes

  • Track alignment and track repair
  • Roller replacement when wheels crack or seize
  • Hinge replacement when door sections shift
  • Cable and drum corrections when the door lifts unevenly
  • Panel or bracket reinforcement when hardware pulls loose
  • Weather seal replacement to reduce drafts and debris

If the door is sticking, the opener is not always the problem. A door that binds in the track can make the opener look weak even when the motor is fine. If control issues are involved, consider garage door opener service.

Broken Spring Replacement restores lift and balance

Broken springs are one of the most common reasons a garage door will not open. You might hear a loud bang in the garage, then the door suddenly feels extra heavy. Springs carry a lot of tension, and they are not a DIY project. See Broken Spring Replacement options in San Ramon.

A spring replacement service generally includes

  1. Confirming spring type and correct sizing for the door weight
  2. Replacing the spring or springs safely
  3. Setting proper tension so the door balances at mid height
  4. Checking lift cables and drums for related wear
  5. Testing opener operation after the door is balanced

If your door has two springs and one breaks, the other is usually not far behind. A mismatched set can cause uneven lifting and extra wear.

Garage Door Opener service restores control and safety

Opener issues can come from the motor, the drive system, settings, wiring, or safety sensors. Sometimes the opener is fine and the door is the issue. We check both, because they affect each other. For more detail, visit our Garage Door Opener service page.

We can help with

  • Opener troubleshooting when it hums, clicks, or runs without moving the door
  • Remote and keypad problems
  • Sensor alignment and wiring checks
  • Chain, belt, or screw drive issues
  • Travel limit and force adjustments
  • Wall control and safety lockout issues

Is your opener light blinking like it is trying to tell you a secret? That blink pattern often points to sensor trouble or a travel setting issue.

Garage Door Installation upgrades the look and daily use

A new garage door can improve reliability and curb appeal. Installation is also a chance to correct long term issues like a poorly sized door, damaged tracks, or an opener that never matched the door weight. Review garage door installation in San Ramon.

During installation planning, we look at

  • Door size, headroom, and track configuration
  • Insulation needs based on garage use
  • Window placement and visibility concerns
  • Hardware options that match usage level
  • Opener compatibility and mounting

We install the door so it runs straight and balanced. A door that is installed slightly off can be noisy forever, and nobody wants that soundtrack.

Garage Door Maintenance reduces breakdowns

Maintenance is about preventing the suddenly stuck moment. Small checks can catch wear early, especially on doors used several times a day. Learn about garage door maintenance and ongoing care.

A practical maintenance visit often covers

  • Tightening loose bolts and brackets
  • Lubricating hinges, rollers, and bearings where appropriate
  • Checking spring balance and door travel
  • Inspecting cables for fraying
  • Testing safety reverse and sensors
  • Cleaning and inspecting track condition

Maintenance is also a good time to address minor noise. A quiet door is not just nice. It can signal that parts are moving correctly. Many customers also choose a maintenance plan.

Garage Door Service covers the odd problems that do not fit a label

Some calls are simple, and some are weird. Garage Door Service is where we handle the in between issues. Maybe the door works, but it rubs. Maybe it closes, but leaves a gap. Maybe the opener works only when it feels like it. For these situations, start with Garage Door Service.

If you can explain what you see or hear, we can usually trace it to a mechanical cause. Garage doors follow physics. They do not actually get moody. They just act like it.

Emergency Garage Door Repair helps when the door cannot wait

Emergency situations are the ones where the door is stuck open, stuck closed with a car trapped, or clearly unsafe to move. If the door is halfway off the track or a cable has come loose, keep people and pets away from it. If you need fast help, use Emergency Garage Door Repair.

Emergency calls often involve

  • Doors jammed in the opening
  • Broken springs stopping the door from lifting
  • Cables off the drum causing crooked travel
  • Doors that will not close and secure the property
  • Commercial doors stuck mid cycle

If the garage is your main entry, a door that will not close is a security problem. If the door will not open, it is a schedule problem. Either way, it is stressful, and we get that.

Commercial Garage Door Repair keeps work sites moving

Commercial doors take more abuse, more cycles, and more accidental bumps from daily operations. A small alignment issue can turn into downtime quickly. We provide commercial garage door repair for many common systems.

We support many common commercial needs

  • Sectional overhead door repairs
  • Roller and hinge replacement for high cycle use
  • Track repairs and reinforcement
  • Opener and operator troubleshooting
  • Safety checks for photo eyes and contact edges where used
  • Preventive maintenance planning for busy sites

If your business depends on a working overhead door, you need dependable movement and consistent closing. A door that hesitates can back up deliveries and create security issues after hours.

Timing and what can slow it down

Many garage door jobs can be completed in a single visit, depending on the issue and parts needed. The biggest delay is usually complexity or damage that spreads beyond the first visible problem.

A few things that can slow a repair

  • Multiple worn parts that fail together, like rollers plus bent track
  • Door sections that are damaged and pulling hardware out of place
  • Opener problems mixed with a badly balanced door
  • Commercial setups with heavier components and special operators

If the door is off track or the cables are tangled, the safest path may involve extra steps to reset the system correctly. Rushing a garage door repair is how you get repeat calls. A garage door service visit helps confirm all related issues.

Safety notes and when to stop and call a pro

The safest choice is to stop using the door when it is clearly struggling. Garage doors are heavy, and springs store a lot of force. A simple mistake can cause injury or more damage to the door.

Stop and call for help if you notice

  1. A visible spring break or a hanging cable
  2. The door is crooked in the opening
  3. The bottom roller is out of the track
  4. The door drops fast when closing
  5. The opener strains, smokes, or makes grinding noises
  6. You see bent track near the rollers

If the door is stuck open, do not try to pull it down by hand if a spring is broken. If the door is stuck closed, do not keep pressing the remote and hoping for a miracle. The opener can overheat or strip gears. For urgent situations, use emergency repair.

A little caution now beats a bigger repair later.

How to prepare before we arrive

A few small steps can help the appointment go faster and safer. You do not need to disassemble anything. Just make the area workable.

Here is a simple prep checklist

  1. Park cars outside if the door still opens safely.
  2. Clear items away from the tracks and the opener area.
  3. Keep kids and pets away from the garage during service.
  4. If you have an exterior keypad, share any details you think matter.
  5. Tell us what you heard and when it started.

If the door is stuck and your car is trapped, let us know when you call. That detail helps us plan the safest approach. If needed, start with garage door repair and we will guide you.

After service care and what to watch for

After service, you should expect smoother movement and more consistent closing. A garage door should travel evenly, without shaking or sudden pauses. You should also see the opener run with less strain.

Here are a few simple habits that help

  1. Watch the door move once a week. You will catch changes early.
  2. Keep the photo eye sensors clean and pointed at each other.
  3. Do not spray heavy grease into the tracks. Tracks are guiding surfaces, not sliding rails.
  4. Listen for new noises, especially clicking or grinding.
  5. Replace remote batteries when range drops.

If you hear a sharp pop later, stop using the door and call. That sound can mean a spring or cable issue. Regular maintenance helps reduce surprises.

Garage doors in real life a quick parts guide

A garage door system has a lot of pieces, and it helps to know the names when you call. You do not need to become a garage door expert. Still, a quick map makes it easier to describe the issue.

PartWhat it doesCommon trouble signs
SpringsLift the door weightLoud bang, door feels heavy
CablesHelp lift evenlyFraying, slack, door lifts crooked
RollersMove in the trackGrinding, wobbling, jerky travel
TracksGuide the door pathBends, gaps, rubbing noise
HingesConnect door sectionsDoor shifts, squeaks, loose screws
OpenerMoves the door via trolleyHumming, no movement, reversing

If you can tell us which part looks wrong, great. If not, just describe what the door is doing. We will figure it out. You can also review troubleshooting tips before your appointment.

Nearby areas we also serve from San Jose

We travel from San Jose to serve customers across the greater Bay Area, including San Ramon when scheduling allows. If you are near San Ramon but not exactly in city limits, it is still worth calling.

Nearby communities people often ask about include

  • Dublin
  • Danville
  • Pleasanton
  • Walnut Creek
  • Castro Valley

Not sure if your address fits the route? Call (650) 600-6656 and ask. We will give you a straight answer. If you need ongoing care in California, consider a maintenance plan.

Why homeowners and businesses choose Palms Garage Doors

People choose us because they want clear communication and safe work that solves the problem. Garage doors are not mysterious, but they do require the right approach and the right parts.

Here is what you can expect from our team

  • We explain what failed and what it affects next.
  • We focus on safe operation, not quick shortcuts.
  • We test the door through full cycles after work is done.
  • We keep the work area neat and respect your property.
  • We help you understand what to watch for going forward.

Do you want the quietest door possible, or do you want the most reliable setup for heavy daily use? Those answers can change the best fix. If you think a new system is the right move, explore installation and opener options.

Book service in San Ramon, CA

If your garage door is noisy, stuck, or just not acting right, we are ready to help with Garage Door Repair in San Ramon, CA. Palms Garage Doors can also handle installation, openers, maintenance, and commercial overhead door service. Call (650) 600-6656 or visit our homepage to schedule.

If you are dealing with a door that will not close tonight, call now. If it is more of a this has been annoying for weeks situation, call anyway. Either way, we will help you get the door back under control.

Notes on getting the most from your garage door between visits

You can extend the life of your door by paying attention to small changes. Most big failures start small, then get ignored because life is busy.

Here are a few easy reminders

  1. If the door starts shaking, do not wait for it to work itself out. It will not.
  2. If the opener starts straining, stop and check if the door feels heavy by hand only if springs look intact.
  3. If the sensors act up, check for dust, spider webs, or a bumped bracket.
  4. If the bottom seal is torn, replace it before water and debris start collecting inside.

A garage door should feel boring. Boring is good. If it starts adding sound effects, it is time for service. A maintenance visit can help prevent repeat issues.

A final word on safety and convenience

A working garage door protects your schedule and your property. It also protects the people who use it every day. If anything looks off, especially springs, cables, or a door off track, do not force it.

Related Services

Explore related options for San Ramon California to match your door, opener, and usage needs.

For dependable help with Garage Door Repair in San Ramon, CA, contact Palms Garage Doors. Call (650) 600-6656 or use our Contact Us page.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
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ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
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Excellent1017 reviews
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Excellent640 reviews
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5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
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Excellent52 reviews
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4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving San Ramon

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve San Ramon, CA for garage door repairs?

Yes—Palms Garage Doors serves San Ramon, CA and provides Garage Door Repair and Garage Door Service for common residential and commercial issues.

My garage door won’t open—what should I check first?

Make sure the opener has power and try the wall button and remote; if it still won’t move, Palms Garage Doors in San Ramon, CA can help with Garage Door Opener troubleshooting and Garage Door Repair.

What are signs a garage door spring may be broken?

A loud bang, a heavy door, or a door that lifts a few inches and stops can indicate a spring issue; Palms Garage Doors serves San Ramon, CA and handles Broken Spring Replacement.

Can you help if my garage door is off-track or rubbing?

Yes, misalignment and off-track problems are common and should be handled carefully; Palms Garage Doors serves San Ramon, CA for Garage Door Repair and Garage Door Service.

Do you offer emergency garage door service in San Ramon?

Palms Garage Doors serves San Ramon, CA and offers Emergency Garage Door Repair for situations like stuck doors or security concerns.

Do you work on commercial garage doors in San Ramon, CA?

Yes—Palms Garage Doors serves San Ramon, CA and provides Commercial Garage Door Repair for various business and property needs.

When should I schedule garage door maintenance?

If you notice new noises, uneven movement, or inconsistent operation, it’s a good time to schedule service; Palms Garage Doors serves San Ramon, CA and offers Garage Door Maintenance.

Can you install a new garage door if mine is outdated or damaged?

Yes—Palms Garage Doors serves San Ramon, CA and provides Garage Door Installation to replace older or worn doors.

Why does my garage door opener remote work sometimes but not others?

Interference, battery issues, or an opener setting can cause intermittent operation; Palms Garage Doors serves San Ramon, CA and can assist with Garage Door Opener service.

What should I do if my garage door closes and then reverses?

This can happen due to sensor alignment or an obstruction along the door’s path; Palms Garage Doors serves San Ramon, CA and can help with Garage Door Repair and Garage Door Service.

Our awards & certifications

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Certifications

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Tell us what the door is doing

Request a callback for your San Ramon garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in San Ramon?

Open 24/7. Call now or book a visit online.