Local garage door company

Garage Door Repair In Redwood City, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Redwood City homes and businesses, day and night.

Call (650) 600-6656 Book online

Service area

Do we cover your address in Redwood City?

We have worked in these Redwood City ZIP codes:

94061940659406294063

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

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Or call (650) 600-6656, open 24/7

150Jobs completed in Redwood City since 2024as of Nov 2026

4.9 · 960+Google reviews overall

24/7Open day and night, including holidays

C-61 / D-28CSLB #1088937 · Verify the license

Services in Redwood City

What we fix and install across Redwood City

Want the details? Read the full Redwood City garage door guide.

Spring replacement in Redwood City

Matched-pair torsion springs, door balanced and tested.

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Garage door repair in Redwood City

Off-track doors, cables, rollers, sensors and panels.

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Opener repair in Redwood City

Repair, replacement and smart opener upgrades.

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New doors in Redwood City

Measured, installed and the old door hauled away.

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Tune-up & maintenance in Redwood City

Annual safety inspection and lubrication.

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Commercial doors in Redwood City

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair in Redwood City

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Call (650) 600-6656 View service

Where we work

Technicians across Redwood City

We have worked in these Redwood City ZIP codes:

94061940659406294063

A dispatcher confirms your arrival window
A written quote before any work starts
Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Redwood City with same day service from Palms Garage Doors. Fix springs, openers, cables and more. Call now to book today

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Garage Door Repair in Redwood City, CA

Palms Garage Doors provides fast, practical help for homeowners and businesses that need Garage Door Repair in Redwood City, CA. We travel from our base in San Jose to handle stuck doors, noisy rollers, broken springs, opener problems, and full replacements. Call (650) 600-6656 or visit Palms Garage Doors to schedule service.

We help Redwood City property owners get a door that works the way it should

A garage door should open smoothly, close fully, and stay balanced without drama. If yours is grinding, shaking, or refusing to move, Palms Garage Doors can get you back to normal. We handle both planned service and urgent issues, including evenings and weekends when the door decides to quit at the worst time.

Redwood City has a mix of older homes, updated townhomes, and light commercial buildings. That range brings different door sizes, track layouts, and opener setups. We work on standard steel doors, insulated doors, wood doors, and many common opener brands and rail styles.

Do you need a quick repair to keep your current door going, or are you ready for a new installation? We will walk you through the practical options so you can choose what fits the door, the opening, and how you use the garage. If replacement is the better fit, we can help with garage door installation in Redwood City California.

You usually need service when the door changes behavior, not just when it stops

Most garage door problems start small and then get louder, slower, or more frustrating. If you catch the signs early, you can often avoid bigger damage. A door that is still working can still be unsafe or wearing out key parts.

Look for these common warning signs

The door starts to jerk, wobble, or rack to one side.
You hear new popping, grinding, or squealing noises.
The opener strains, hums, or stops mid travel.
The door reverses before touching the floor.
The door closes but leaves a gap, or it hits hard at the bottom.
The door feels heavy when lifting by hand.
You see loose cables, frayed strands, or a crooked bottom bracket.

If you notice any of these, it is time to call. Garage Door Repair in Redwood City, CA is often more straightforward when the issue is handled before parts bend, crack, or shred other components.

Redwood City garages often face a few repeat problems we see all over the Peninsula

Many issues show up because garage doors are big moving systems that get used daily. Redwood City homeowners also deal with regular temperature swings and coastal air that can add wear over time. Metal parts can corrode, rollers can dry out, and springs can fatigue. When the door gets loud or starts to bind, scheduling garage door maintenance can help prevent bigger problems.

Here are situations we commonly help with

A noisy door usually points to rollers, hinges, or track alignment

Noise is your door’s way of asking for attention. A little sound is normal, but harsh scraping or squealing is not. Rollers can wear flat, hinges can loosen, and track can drift out of alignment.

If your door suddenly sounds like it is dragging a trash can down the driveway, do not ignore it. That noise is friction, and friction eats parts. In many cases, a targeted garage door repair visit can address the worn points before they spread.

A door that stops halfway often involves spring balance or opener limits

Halfway stoppage can happen when springs lose tension and the opener hits extra load. It can also happen when travel limits are off, the safety sensors are blocked, or the door is binding in the track.

A quick sensor wipe might fix it, but a heavy door is a different story. If the door feels unusually heavy, stop using it and call a pro. If it turns out the issue is spring related, we can handle broken spring replacement for Redwood City CA properties.

A door that reverses near the floor is commonly a sensor or force setting issue

Modern openers reverse to prevent injuries and damage. If your door reverses close to the ground, the opener may think it hit something. Sometimes the photo eyes are dirty or bumped. Sometimes the close force is set too low. Sometimes the door is binding and the opener is protecting itself.

Quick on site question

Ask yourself a simple question did anything change recently, like a new storage bin near the track or a bumped sensor? If not, we can diagnose it on site. For deeper issues with the motor or controls, our garage door opener service can help.

Weatherstripping and bottom seals matter more than most people think

A worn bottom seal can let in water, leaves, and pests. It can also make the door slap the floor, which adds noise and vibration. If you see daylight under the door or you get water during rain, a seal replacement or adjustment may help.

Our service visit follows a clear process, so you are not left guessing

We keep the visit simple and focused. The goal is a safe door that runs smoothly and a clear explanation of what we did. If you like details, we can give them. If you prefer the short version, we can do that too.

Here is what typically happens

Quick safety check. We look at cables, springs, track, rollers, hinges, and brackets.
Balance and lift test. We check how the door moves by hand to spot spring or binding issues.
Opener and sensor check. We inspect photo eyes, travel limits, force settings, and rail drive parts.
Root cause diagnosis. We identify what failed and what else may be stressed.
Repair or replacement work. We complete the agreed work and confirm smooth operation.
Final run through. We test the door multiple cycles and review basic care steps.

You will also get a straight answer if a part is near end of life. Nobody likes surprise breakdowns, especially when you are already late. If you want ongoing prevention, ask about a maintenance plan for Redwood City California.

We handle repairs, replacements, and ongoing service for homes and businesses

You do not need five different contractors for one garage door. Palms Garage Doors covers the full range of garage door service needs for Redwood City homes and commercial sites.

Garage door repair fixes the core problem without replacing what still works Repair work is ideal when the door is structurally sound and the issue is limited to key parts. We commonly repair: Common repair items Bent or misaligned track Worn rollers and hinges Loose hardware and brackets Off track doors Cable and drum issues Panel and section concerns when practical If you have been searching for Garage Door Repair in Redwood City, CA , we can help you get the door running quietly and safely again without pushing unnecessary changes. Broken spring replacement restores balance and reduces strain on the opener Springs do the heavy lifting. When a spring breaks, the door can slam shut or become too heavy to lift. You may hear a loud bang, then the opener struggles or the door will not move. Spring work is not a DIY job. Springs store energy, and mistakes can cause injury or damage. We replace worn or broken torsion springs and confirm the door is balanced after the work. Signs you may have a broken spring The door only lifts a few inches then stops. The opener strains or the chain or belt seems tight. The door feels extremely heavy by hand. You see a gap in a torsion spring above the door. When these show up, scheduling spring replacement in Redwood City CA is the safest next step. Garage door opener service solves both electrical and mechanical problems Openers fail for different reasons. It could be logic board issues, worn gears, a failing capacitor, or a simple sensor alignment problem. We troubleshoot first, then repair or replace parts based on what makes sense for your setup. Common opener issues we address Door will not respond to remote or wall control Remote works only up close Door opens but will not close Clicking sound but no movement Grinding inside the opener housing Safety sensors blinking or not staying aligned We also handle keypad programming and remote setup when needed, since nobody wants to play guess the button at night. If you want to review common fixes first, see our troubleshooting guide. Garage door installation replaces outdated doors and improves daily use A new door makes sense when the current door is damaged, warped, heavily rusted, or missing insulation you want. Installation also helps when the door no longer seals well or the panels are failing. We help you choose a door style and configuration that fits the opening and your use of the garage. Then we install and adjust the system so it runs smoothly from day one. If you are comparing options in CA, start with our garage door installation service page. A practical installation plan includes Confirming opening size and headroom needs Selecting track type and spring system Setting proper seal contact at the floor and jambs Balancing the door for safe manual lift Pairing the opener and setting limits and force Garage door maintenance reduces surprise breakdowns Maintenance is the easiest way to avoid the stuck closed morning. It helps catch loose hardware, worn rollers, and early cable fray before something fails. A solid maintenance visit often includes Hardware tightening where appropriate Roller and hinge inspection Track inspection and alignment check Spring balance check Opener safety reversal test Photo eye alignment and cleaning Lubrication of moving points with the right product If you use your garage as the main entry, maintenance matters even more. That door may cycle far more than you think. For ongoing care, consider a maintenance plan in Redwood City California. Emergency garage door repair helps when the door becomes a safety or access problem Some problems cannot wait. A door stuck open is a security issue. A door stuck closed can trap vehicles inside. A door that came off track can be dangerous. Call us when you see The door is hanging crooked or jammed in the opening Cables are loose, wrapped, or visibly frayed The bottom bracket is pulling away The door slammed down hard and now will not lift The opener is straining and the door barely moves We will focus on making the door safe and functional, then discuss any follow up work if needed. Emergency garage door repair in Redwood City CA should never involve forcing a door that is fighting back. Commercial garage door repair keeps your site moving and reduces downtime Commercial doors take heavier use and get hit more often. A small track issue can turn into a bigger operational problem if trucks, carts, or daily cycles keep pushing the system. We service common commercial needs like Sectional overhead doors Rolling steel doors in light commercial settings Opener and operator troubleshooting Track, hinge, roller, and cable repairs Safety checks and alignment If your team depends on the door for deliveries, parking, or access, quick diagnosis matters. Nobody wants a loading area held hostage by a door that refuses to cooperate. For business properties, use our commercial garage door repair service in Redwood City California. a-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;">Common root causes

Most failures come from normal wear, impact, or small alignment shifts that grow over time. Garage doors move heavy weight many times a week. Metal parts fatigue, fasteners loosen, and friction builds when rollers wear down. A small bump from a car bumper or a trash can can also push a track out of line.

Common root causes we see include

Springs reaching the end of their service life
Cables fraying or slipping off the drum
Rollers wearing flat spots or cracking
Hinges loosening or bending
Track bolts backing out, leading to misalignment
Opener gear wear or force settings drifting
Safety sensors getting bumped or blocked
Weather changes affecting wood doors or seals

If you have kids, pets, or a busy household, the door often gets used more than you think. That extra cycling adds up. Ongoing care through garage door maintenance can help reduce repeat issues.

Here is what can affect timing, and what might slow the job down

Most repairs are straightforward once the cause is confirmed. Some jobs take longer because the door has multiple worn parts or prior adjustments were made to make it work for now.

Common factors that affect timing include

Door size and weight
Track condition and mounting surface
Spring system type and wear level
Opener model and accessibility
Extra friction points from worn rollers or hinges
Prior damage from an off track event

If more than one part is failing, it is often better to handle the related items together. That keeps the door running smoothly and helps avoid repeat problems. A planned maintenance visit can also reduce time surprises later.

Garage doors can be risky, so know when to stop and call for help

Some tasks are fine for homeowners, like clearing the photo eye path or replacing remote batteries. Other tasks can be dangerous, especially anything involving springs, cables, or bottom brackets.

Stop and call a pro if

You suspect a broken spring.
A cable is loose, frayed, or off the drum.
The door is off track or crooked.
The door will not stay open by itself.
You hear loud popping or see the torsion bar shifting.

If you are tempted to just pull it down, pause. A garage door can weigh hundreds of pounds. It will win that argument. When safety is in question, emergency service is the right call in Redwood City CA.

You can do a few simple checks before we arrive

A little prep can save time and make the visit smoother. You do not need to diagnose the issue, but a couple quick observations help.

Here is a simple checklist

Clear the area. Move cars back a few feet and clear storage near the track and opener.
Note the symptoms. Did it fail after a power outage, a loud bang, or a bump to the door?
Check the photo eyes. Make sure nothing blocks them and the lenses are clean.
Try the wall button. If the remote fails but the wall works, that points to remote or receiver issues.
Do not force the door. If it is heavy or crooked, leave it and call.

If you can, tell us whether the door is stuck open or stuck closed. That helps us plan the safest first steps. For more self checks, use our troubleshooting resources.

After service, a few habits help your door stay quiet and reliable

Most garage door systems like consistent, basic care. You do not need to baby the door, but a quick look and listen now and then helps catch issues early.

Good habits include

Listen for new noises and address them early
Keep photo eyes clean and aligned
Avoid slamming the door with the opener
Do not hang heavy items on the door
Keep tracks clear of debris and sticky buildup
Lubricate hinges and rollers with a garage door safe lubricant a few times per year

If the door starts to shake or drift again, call before it gets worse. Small alignment problems can become big track problems. Regular garage door maintenance in CA helps keep those issues from returning.

Common garage door problems and likely causes at a glance

This quick table helps you connect symptoms to likely issues. It is not a final diagnosis, but it can point you in the right direction.

What you notice	Common causes	What to do next
Door won’t open and you heard a bang	Broken spring	Stop using the opener and call for spring replacement
Door opens a bit then stops	Spring balance issue, binding track, opener force issue	Disconnect opener only if safe, then schedule service
Door reverses before closing	Photo eyes blocked, travel limits off, binding door	Clean and align sensors, call if it repeats
Loud grinding or squeal	Worn rollers, dry hinges, track misalignment	Reduce use and schedule repair or maintenance
Door is crooked or off track	Cable issue, impact, loose hardware	Stop use and call for emergency repair

Does your symptom fit one of these? If not, no problem. We can still diagnose it quickly on site. Start with garage door repair in Redwood City California.

We serve Redwood City from our San Jose base with scheduling that fits real life

We do not claim to be based in Redwood City, but we do serve the area from San Jose and plan routes across the Peninsula and South Bay. That makes it easier to support customers who need dependable garage door service without long delays.

If you are in a neighborhood with tight driveways or shared walls, tell us. If you are at a commercial site with specific access rules, tell us that too. Small details keep the visit smooth.

Homeowners and businesses choose Palms Garage Doors for clear communication and solid workmanship

You should know what is happening with your door and why. We focus on practical recommendations, safe repairs, and clean final adjustments. We also respect your time, your driveway, and your property.

Here is what you can expect from our team

Clear explanation of the problem and the fix
Attention to safety items like spring balance and cable condition
Clean operation checks after the work is done
Helpful tips to prevent repeat issues
Friendly service without pressure

Garage doors are already loud enough. The service experience should not be. If you want to know more about our team, visit About Us.

Book service in Redwood City, CA when you are ready to get your door working again

If your door is stuck, noisy, or acting unpredictable, we can help you move forward. Palms Garage Doors handles repairs, openers, maintenance, spring replacement, installations, and commercial service.

Related Services

Call (650) 600-6656 or use our Contact Us page to schedule Garage Door Repair in Redwood City, CA or request service for your home or business.

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Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews

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Posted on Google

Marc
19 days ago

Trustindex verifies that the original source of the review is Google. +3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!

Posted on Google

Jessie _ Shuang Ji
48 days ago

Trustindex verifies that the original source of the review is Google. +0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service

Posted on Google

Noel Surio
52 days ago

Trustindex verifies that the original source of the review is Google. +0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.

Posted on Google

Supraja Sivaram
64 days ago

Trustindex verifies that the original source of the review is Google. +0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!

Posted on Yelp

Supraja S.
65 days ago

Verified +0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!

Posted on Google

Jonathan Chan
65 days ago

Trustindex verifies that the original source of the review is Google. +0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you!
He was able to fix the broken spring in less than 30 minutes

Posted on Google

Mark Benton
66 days ago

Trustindex verifies that the original source of the review is Google. +2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!!
You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!!
Completed the job literally in minutes.!!
I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!

Posted on Yelp

Victor C.
66 days ago

Verified +0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.

Posted on Google

achristo70
67 days ago

Trustindex verifies that the original source of the review is Google. +1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).

Posted on Yelp

A C.
68 days ago

Verified +0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).

Posted on Google

Ramkumar Jeevakan
90 days ago

Trustindex verifies that the original source of the review is Google. +0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable.

Update
6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.

Posted on Google

Antonio Gil
95 days ago

Trustindex verifies that the original source of the review is Google. +1
The service and work was done real fast and excellent… thank you

Posted on Google

Rodrigo C
96 days ago

Trustindex verifies that the original source of the review is Google. +0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.

Posted on Yelp

Gordon Y.
114 days ago

Verified +0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.

Posted on Yelp

Sandeep P.
132 days ago

Verified +0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.

Posted on Thumbtack

Lorraine N.
154 days ago

Verified +0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.

Posted on Yelp

Wilson C.
166 days ago

Verified +0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.

Posted on Thumbtack

Meher V.
167 days ago

Verified +0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.

Posted on Yelp

Diane W.
169 days ago

Verified +1
One of the rollers on our garage door came off track recently causing issues with opening and closing.

I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm.

Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix.

Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too.

Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.

Posted on Yelp

Naima S.
170 days ago

Verified +0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!

Posted on Yelp

Mike L.
198 days ago

Verified +0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!

Posted on Thumbtack

Tim C.
246 days ago

Verified +1
Great service. professional technician, fair price, highly recommend.

Posted on Yelp

Xinghua L.
259 days ago

Verified +0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.

Posted on Thumbtack

Andy A.
306 days ago

Verified +0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.

Posted on Thumbtack

Yijin Z.
397 days ago

Verified +0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!

Posted on Thumbtack

Ray J.
594 days ago

Verified +0
Perfect job

Posted on Thumbtack

Luther S.
701 days ago

Verified +0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!

Posted on Thumbtack

Balaji M.
832 days ago

Verified +1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday.
The photos show on Friday and Monday.
Their service and communication through the entire process was pronominal and always kept me up to date on the progress

Posted on Thumbtack

Mark W.
834 days ago

Verified +0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.

Posted on Thumbtack

Sarah g.
840 days ago

Verified +0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.

Posted on Angie's List

Homeowner
49 days ago

Trustindex verifies that the original source of the review is Angie's List. Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!

Posted on Angie's List

Michael L.
57 days ago

Trustindex verifies that the original source of the review is Angie's List. He was fast, did everything he said he was gonna do!

Posted on Angie's List

Homeowner
57 days ago

Trustindex verifies that the original source of the review is Angie's List. Fast job good price

Posted on Angie's List

Gerald F.
127 days ago

Trustindex verifies that the original source of the review is Angie's List. Great job!

Posted on Angie's List

Eric S.
140 days ago

Trustindex verifies that the original source of the review is Angie's List. Both more knowledgeable and less expensive

Posted on Angie's List

Sharon D.
145 days ago

Trustindex verifies that the original source of the review is Angie's List. Efficient and price was great!

Posted on Angie's List

Don M.
220 days ago

Trustindex verifies that the original source of the review is Angie's List. The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don

Posted on Angie's List

Michael M.
227 days ago

Trustindex verifies that the original source of the review is Angie's List. Work completed.

Posted on BBB

Richard Y
256 days ago

Trustindex verifies that the original source of the review is BBB. I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.

Posted on Angie's List

Milin S.
268 days ago

Trustindex verifies that the original source of the review is Angie's List. Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.

Posted on Angie's List

Nicholas H.
271 days ago

Trustindex verifies that the original source of the review is Angie's List. Great job, quick!

Posted on BBB

Nora H
362 days ago

Trustindex verifies that the original source of the review is BBB. I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.

Posted on BBB

Kalvin J
387 days ago

Trustindex verifies that the original source of the review is BBB. Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!

Posted on BBB

Trevor S
401 days ago

Trustindex verifies that the original source of the review is BBB. We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!

Posted on BBB

Barry G
413 days ago

Trustindex verifies that the original source of the review is BBB. We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!

Posted on BBB

Jerald E
472 days ago

Trustindex verifies that the original source of the review is BBB. *** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.

Posted on BBB

Michael T
538 days ago

Trustindex verifies that the original source of the review is BBB. Service was professionally completed in a timely manner. We are very satisfied with the completed door.

Posted on BBB

Karen P
552 days ago

Trustindex verifies that the original source of the review is BBB. Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends

Posted on BBB

Paul L
584 days ago

Trustindex verifies that the original source of the review is BBB. Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.

Posted on BBB

simon j
602 days ago

Trustindex verifies that the original source of the review is BBB. ?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars

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The crew serving Redwood City

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician

BrianInstaller

IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Redwood City, CA for garage door repairs?

Yes—Palms Garage Doors serves Redwood City, CA and provides garage door repair and garage door service for many common issues.

What should I do if my garage door won’t open or close?

Check for obvious obstructions and make sure the opener has power, then consider scheduling garage door repair with Palms Garage Doors in Redwood City, CA to troubleshoot safely.

Can you help if I think a spring is broken?

A loud bang, a heavy door, or a door that won’t lift can indicate a spring problem; Palms Garage Doors serves Redwood City, CA and offers broken spring replacement.

Do you offer emergency garage door help in Redwood City?

Palms Garage Doors serves Redwood City, CA and can assist with emergency garage door repair when a door issue affects access or security.

Do you work on commercial garage doors for local businesses?

Yes—Palms Garage Doors serves Redwood City, CA and provides commercial garage door repair for many types of business and facility doors.

Can you install a new garage door if mine is outdated or damaged?

Palms Garage Doors serves Redwood City, CA and offers garage door installation, including help selecting a door that fits your opening and usage needs.

What does regular garage door maintenance include?

Garage door maintenance typically involves checking moving parts, alignment, and safety features; Palms Garage Doors serves Redwood City, CA and can perform routine service to help keep things operating smoothly.

Do you repair or replace garage door openers?

Palms Garage Doors serves Redwood City, CA and works on garage door opener issues such as inconsistent operation, remote problems, or unusual noises.

Why is my garage door making grinding or squeaking noises?

Noises can come from worn rollers, loose hardware, or misalignment; Palms Garage Doors serves Redwood City, CA and can inspect and handle garage door repair as needed.

Is it safe to keep using a garage door that’s off-track or uneven?

It’s generally best to stop using the door and have it checked, since continued operation can worsen the issue; Palms Garage Doors serves Redwood City, CA and offers garage door service to address track and alignment problems.

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San Carlos Menlo Park Atherton Emerald Hills Woodside Belmont All service areas

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Licensed technicians, CSLB #1088937
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