1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Atherton, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Atherton homes and businesses, day and night.

Service area
Do we cover your address in Atherton?

We have worked in these Atherton ZIP codes:

94027

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

30Jobs completed in Atherton since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Atherton

What we fix and install across Atherton

Garage door spring replacement by Palms Garage Doors

Spring replacement in Atherton

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Atherton

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Atherton

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Atherton

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Atherton

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Atherton

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Atherton

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Atherton

We have worked in these Atherton ZIP codes:

94027
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need fast Garage Door Repair In Atherton? Palms Garage Doors fixes springs, openers, off track doors and more with upfront pricing and same day service

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Garage Door Repair in Atherton, CA

Palms Garage Doors provides fast, practical help for Garage Door Repair in Atherton, CA, plus installation, openers, maintenance, and commercial service. We’re based in San Jose, and we come to you with the parts and know how to fix noisy doors, stuck doors, broken springs, and opener issues. Call (650) 600-6656 or visit Palms Garage Doors.

What we help with in Atherton, CA

We help you get a garage door that opens smoothly, closes fully, and stays safe day to day. If your door is loud, crooked, slow, or not moving at all, we can use troubleshooting to find the system issue and fix what’s actually causing the trouble.

Many Atherton homes have larger doors and longer driveways, so reliability matters. A door that stops halfway can block your car in the morning, or leave the opening unsecured at night. We focus on clean repairs that restore normal operation without guesswork, using the right garage door service for the situation.

You might be dealing with a sudden failure or a problem that has been building for months. Either way, we’ll walk you through what we find and what needs to happen next.

How to know you need help

You usually need service when the door changes its normal behavior. Garage doors are creatures of habit. When they start acting different, they are telling you something.

Look for these common signs

  1. The door shakes, jerks, or looks uneven as it moves.
  2. You hear a bang from the garage, then the door feels heavy or won’t lift.
  3. The opener hums but the door does not move.
  4. The door reverses before closing, or it won’t stay closed.
  5. The door slams down faster than usual.
  6. You notice frayed cables, loose hardware, or rollers that look worn.

A quick safety question

Ask yourself a quick question. Is the door still safe to use right now? If you are unsure, stop and call for help. A garage door can weigh hundreds of pounds, and the lifting system stores a lot of force.

Common situations we see around Atherton homes

We often see issues caused by daily use, outdoor dust, and normal wear on moving parts. Even in mild California weather, garage doors still take a beating from vibration, temperature changes, and time. When needed, we recommend a steady garage door maintenance routine to reduce repeat problems.

Here are a few common scenarios

  1. Noisy operation from dry rollers, loose hinges, or a tired opener.
  2. Off track doors after a bump, worn rollers, or cable problems.
  3. Sensor trouble from minor misalignment, dirty lenses, or wiring issues.
  4. Doors that feel too heavy due to spring or cable wear.
  5. Uneven closing that starts as a small tilt and gets worse fast.

Do you use your garage door as the main entry for the house? If yes, that extra cycle count can wear parts faster than you expect.

What happens during a service visit

A service visit starts with a safety first inspection and ends with a door that runs correctly and is adjusted for smooth travel. We do not guess, and we do not skip the basics. This is part of our full garage door service approach in Atherton CA.

Here’s what we typically do

  1. Listen and observe the door in motion, if it is safe to run.
  2. Check balance by testing the door manually with the opener disconnected.
  3. Inspect springs, cables, rollers, hinges, and track for wear or damage.
  4. Test the opener system including limits, force settings, and safety sensors.
  5. Confirm the root cause and explain the repair plan in plain language.
  6. Complete the repair and tighten, align, and adjust where needed.
  7. Cycle test the door several times to confirm smooth operation.

If something is unsafe to operate, we’ll tell you right away. A door that is off track or has a damaged spring system is not something to try one more time. That one more time is often the time it gets worse.

Garage door repair that fixes the actual problem

Garage door repair works best when it addresses the full system, not just the loudest symptom. A squeak might be a roller. A slam might be spring tension. A crooked door might be a cable, track, or drum issue. When it fits the symptoms, we may recommend broken spring replacement or other targeted repairs.

Palms Garage Doors handles repairs that include

  • Track alignment and hardware tightening
  • Roller and hinge replacement
  • Cable repair and replacement
  • Panel and bracket repairs when possible
  • Opener rail, carriage, and mounting checks
  • Door balance and travel adjustment

If you’re searching for Garage Door Repair in Atherton, CA because the door suddenly stopped, start with safety. Do not pull on cables or touch springs. Those parts can move without warning.

Broken spring replacement is a safety job

Broken springs should be replaced with the correct type and size for your door. Springs are not all the same, and the wrong match can cause poor balance, opener strain, and repeat failures. If the symptoms match, schedule Broken Spring Replacement instead of forcing the door.

Common signs of a spring issue include

  1. A loud snap or bang from the garage.
  2. The door won’t lift, or it lifts a few inches then stops.
  3. The opener struggles or shuts off.
  4. You see a visible gap in a torsion spring.

Springs store serious energy. If you suspect a spring broke, keep the door closed and call for service.

Off track doors and cable problems need quick attention

An off track door can damage sections, bend track, and create a pinch hazard. Cables can also fray over time, and once they start unraveling, they do not get better on their own. For this kind of issue, start with garage door repair so the track and cable system can be corrected safely.

If your door looks crooked

  1. Stop using the opener.
  2. Keep people and pets out of the area.
  3. Avoid trying to push it straight.
  4. Call for help so the track and cable system can be corrected safely.

A small misalignment can turn into a bigger repair if the door keeps cycling.

Garage door opener service that restores reliable operation

Garage door opener problems often come down to settings, safety sensors, worn drive parts, or power and control issues. The good news is many opener problems can be corrected without replacing the entire unit, depending on what failed. If the opener is acting up, start with garage door opener service in Atherton.

We work on common opener issues like

  • Remote and keypad problems
  • Wall control issues
  • Sensor alignment and wiring checks
  • Travel limit and force setting problems
  • Chain, belt, or screw drive issues
  • Noisy operation and vibration

Have you noticed the door reverses when it hits the floor, or it stops short and leaves a gap? That is often a limit or sensor issue. We can test the system and set it so the door closes fully and reverses only when it should.

Smart features are helpful, but basics still matter

Smart openers and app controls are great until the door itself is out of balance. Even the best opener cannot compensate for a heavy door forever. If the door is hard to lift by hand, the opener is working too hard. A visit focused on maintenance and balance can help prevent opener strain.

A quick rule

The opener should guide the door, not muscle it.

Garage door installation for replacements and upgrades

A new garage door can improve daily use, noise levels, and curb appeal, but it has to be installed correctly for your opening and your hardware. We help you choose a door type that fits your needs and provide garage door installation with the right track setup and spring system.

Installation service commonly includes

  • Removing the old door and hardware
  • Setting track and hardware for smooth travel
  • Installing the spring system sized to the door
  • Connecting or replacing the opener if needed
  • Testing balance, limits, and safety reversal

If you are replacing an older door, it’s a good time to look at insulation, window options, and how the door seals at the bottom. A clean seal helps keep dust and leaves out, and it can reduce rattling.

Garage door maintenance that prevents breakdowns

Maintenance reduces the odds of sudden failures and helps your door run quieter. It also helps you spot problems early, like fraying cables or loose brackets. If you want ongoing support, consider a maintenance plan for Atherton CA.

A practical maintenance plan includes

  1. Listen for new noises during opening and closing.
  2. Check that the door moves evenly and does not rub the track.
  3. Inspect rollers and hinges for wear.
  4. Test the door balance carefully with the opener disconnected.
  5. Confirm the sensors are aligned and unobstructed.
  6. Tighten loose hardware where appropriate.
  7. Lubricate the right moving points with the right product.

If you want to keep it simple, do two things. Keep the sensor lenses clean, and pay attention to new sounds. Garage doors rarely go from perfect to broken without some warning.

Emergency garage door repair when the door won’t open or close

Emergency service is for situations where you cannot secure the garage or you cannot get a vehicle in or out. A door stuck open is an obvious security problem. A door stuck closed can ruin a morning fast. For urgent needs, request emergency garage door repair in Atherton CA.

Call for emergency help if

  1. The door is stuck open or halfway open.
  2. The door came off track.
  3. A spring broke and the door will not lift.
  4. The opener strains, smokes, or makes grinding noises.
  5. The bottom bracket or cable appears damaged.

Here’s the mild humor part, because it’s true. A garage door has the worst timing of any device in a home. It likes to quit right when you’re late.

If you need Garage Door Repair in Atherton, CA on short notice, call (650) 600-6656 so we can help you get the door safe and functional.

Commercial garage door repair for shops and facilities

Commercial doors need to work every day, often many times a day. A stuck commercial door can disrupt deliveries, parking, and employee access. We service common commercial door systems and focus on safe, reliable operation with commercial garage door repair in Atherton California.

Commercial service often includes

  • Sectional steel door repairs
  • Rolling door troubleshooting
  • Track, roller, and hinge replacement
  • Opener and operator diagnostics
  • Safety device checks and adjustments
  • Cable and spring system repairs

If you manage a property, consistency matters. We can help you stay ahead of wear items so you are not dealing with surprise downtime.

Timing and what can slow a job down

Most repairs move faster when the door has not been forced or repeatedly cycled while damaged. The biggest time wasters are usually extra damage and missing information. For planning, share details up front when booking an appointment.

Things that can affect timing include

  1. Door size and weight, including custom setups.
  2. Extent of track or section damage.
  3. Specialty parts for certain door styles or operators.
  4. Access issues if the garage is packed tight.
  5. Prior DIY fixes that changed settings or hardware.

If your door is stuck closed and your car is inside, let us know when you call. That helps us plan the safest way to regain access.

Safety notes and when to stop and call a pro

The safest DIY step is observation, not disassembly. There are a few simple checks you can do without risk, and there are a few things you should never touch. If you are unsure, use professional garage door repair in Atherton CA.

Stop and call a pro if you see

  • A broken spring
  • A cable off the drum or fraying
  • A door off track
  • A bent track section
  • A door that will not stay open on its own

Safe checks you can do

  1. Make sure nothing is blocking the sensors.
  2. Wipe sensor lenses with a clean, dry cloth.
  3. Check the opener has power and the outlet works.
  4. Look for obvious loose hardware, without tightening near springs or cables.

If the opener is the problem, you can also try a fresh remote battery. That is the easiest win in the book.

How to prepare before we arrive

A little prep helps the visit go smoother and keeps everyone safe. You do not need to move everything out of the garage, but creating a clear work zone helps. This also helps us complete your service faster.

Before we arrive

  1. Park vehicles outside if the door still opens safely.
  2. Clear 3 to 6 feet around the door and opener area.
  3. Keep pets and kids away from the garage during service.
  4. If the issue is intermittent, note what triggers it.
  5. Have remotes and keypads available for testing.

If you have a gate code or special entry steps, share that when scheduling. It saves time and avoids missed access.

After service care and what to watch for

After the repair, you’ll want to keep an eye on how the door behaves over the next week. Most issues show improvement immediately, and you’ll notice smoother movement and less noise. If anything returns, schedule follow up maintenance before it grows into a bigger issue.

Watch for

  1. Any return of grinding, scraping, or popping sounds.
  2. New rubbing marks on the track or door sections.
  3. A door that reverses without an obstacle.
  4. A door that feels heavier than usual.

Here’s a simple habit that helps. Once a month, stand inside the garage and watch one full open and close cycle. If something looks off, you’ll catch it early.

A quick guide to common problems and likely causes

This quick table helps you describe the issue when you call. A clear description helps us bring the right parts and plan the right repair approach.

What you noticeCommon causesWhat you should do
Door won’t open, opener strainsBroken spring, door out of balance, jammed rollersStop using opener and call
Door closes then reversesSensor alignment, travel limits, track obstructionCheck sensors and clear path
Loud squealing or rattlingDry rollers, loose hardware, worn hingesLimit use and schedule service
Door looks crookedCable issue, track misalignment, roller damageDo not cycle door, call
Remote works sometimesBattery, signal issue, opener logic, wall button wiringTry battery, then schedule service

Garage door service for the full system, not just one part

Garage doors work as a system, and we service the whole system. That includes the door, track, springs, cables, rollers, hinges, and opener controls. When everything is aligned and balanced, the opener lasts longer and the door runs quieter. For ongoing support, use our garage door service options in Atherton CA.

Our service categories for Atherton include

If you are comparing options, ask a direct question on the phone. Will you check balance and safety reversal after the repair? That’s a good sign you are talking to someone who cares about how the whole door runs.

Nearby areas we also serve from San Jose

We travel from our base in San Jose to help customers across the Peninsula and nearby communities. If you are just outside Atherton, you can still reach out. Many garage door problems do not care what city line they happen on. To get started, book an appointment and share your location.

If you need service near Atherton, you may also be near places like Menlo Park, Palo Alto, Redwood City, or other nearby areas. Call and tell us your location, and we’ll confirm service availability.

Why homeowners and businesses choose Palms Garage Doors

People choose us because we keep the process simple and focused on safety, function, and clear communication. You should not need a translator to understand what’s wrong with your garage door. For more on our team and approach, see About Us.

What you can expect

  1. Clear explanation of the problem and the fix.
  2. Attention to the parts that affect safe operation.
  3. A repair approach that supports smooth door movement.
  4. Respect for your property and your time.

If you are dealing with a door that kind of works, it is still worth addressing. Small issues often turn into big ones at the worst moment.

Related Services

Explore additional options for service in Atherton CA and nearby California communities.

Book service in Atherton, CA

You can schedule Garage Door Repair in Atherton, CA by calling (650) 600-6656 or by using our Contact Us page. Tell us what the door is doing, what type of opener you have, and whether the door is stuck open or closed. We’ll help you get your garage door working right again.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Atherton

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Atherton, CA for garage door repairs?

<p>Yes—Palms Garage Doors serves Atherton, CA and handles common needs like Garage Door Repair and Garage Door Service for residential and commercial properties.</p>

My garage door won’t open—what should I check first?

<p>Check that the opener has power and that the photo-eye sensors are clear; if it still won’t operate, Palms Garage Doors in Atherton, CA can help with Garage Door Opener troubleshooting and Garage Door Repair.</p>

What are signs a garage door spring might be broken?

<p>A door that feels unusually heavy, won’t lift, or makes a loud bang can indicate a spring issue; Palms Garage Doors serves Atherton, CA and can assess and perform Broken Spring Replacement.</p>

Do you offer emergency garage door help in Atherton, CA?

<p>Palms Garage Doors serves Atherton, CA and offers Emergency Garage Door Repair for situations where the door won’t close, is stuck, or appears unsafe to operate.</p>

Can you repair commercial garage doors for local businesses?

<p>Yes, Palms Garage Doors serves Atherton, CA and provides Commercial Garage Door Repair for common issues like stuck doors, damaged panels, and opener or control problems.</p>

Do you install new garage doors in Atherton, CA?

<p>Palms Garage Doors serves Atherton, CA and offers Garage Door Installation, including help selecting a door style and confirming fit and compatibility.</p>

How often should a garage door be serviced?

<p>Many homeowners schedule Garage Door Maintenance periodically to help reduce wear and catch issues early; Palms Garage Doors serves Atherton, CA and provides routine Garage Door Service.</p>

Why is my garage door making grinding or squeaking noises?

<p>Noises can come from worn rollers, loose hardware, or an opener issue; Palms Garage Doors serves Atherton, CA and can inspect and complete Garage Door Repair or Garage Door Opener service as needed.</p>

What should I do if my garage door is off-track or looks uneven?

<p>Stop using the door to avoid further damage and safety risks; Palms Garage Doors serves Atherton, CA and can help with Garage Door Repair to address alignment and track-related problems.</p>

Can you help if my remote or wall button isn’t working reliably?

<p>Intermittent controls can be related to the opener, wiring, or settings; Palms Garage Doors serves Atherton, CA and offers Garage Door Opener service and general Garage Door Repair.</p>

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Certifications

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