1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Monte Sereno, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Monte Sereno homes and businesses, day and night.

Service area
Do we cover your address in Monte Sereno?

We have worked in these Monte Sereno ZIP codes:

95030

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

21Jobs completed in Monte Sereno since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Monte Sereno

What we fix and install across Monte Sereno

Garage door spring replacement by Palms Garage Doors

Spring replacement in Monte Sereno

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Monte Sereno

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Monte Sereno

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Monte Sereno

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Monte Sereno

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Monte Sereno

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Monte Sereno

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Monte Sereno

We have worked in these Monte Sereno ZIP codes:

95030
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Palms Garage Doors Main Logo
Palms Garage Doors Main Logo

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Garage Door Repair in Monte Sereno, CA

Palms Garage Doors helps homeowners and businesses in Monte Sereno with stuck doors, loud operation, broken springs, opener issues, and full replacements. This page explains what to expect, how to spot trouble early, and how to stay safe. For Garage Door Repair in Monte Sereno, CA, call (650) 600-6656 or visit Palms Garage Doors.

We help Monte Sereno property owners get garage doors working safely again

You can spot most garage door problems before they turn into a full breakdown

Most garage door failures give warning signs first. Catching them early can prevent getting stuck in or out and can reduce wear on the opener.

Watch and listen for these common signs

  1. The door feels heavier than normal when you lift it by hand.
  2. The opener strains, hums, or stops mid-cycle.
  3. The door shakes, wobbles, or rubs the track.
  4. The door reverses for no clear reason.
  5. You hear loud pops or bangs from the spring area.
  6. The bottom seal is torn and daylight shows under the door.
  7. The rollers squeal or grind, especially in the morning.
  8. One side of the door looks lower than the other.

If you are seeing any of these, it is smart to pause and get it checked. A garage door that is out of balance can damage the opener and stress cables and hinges.

Many Monte Sereno garages have patterns that affect wear and tear

Monte Sereno homes often have finished garages, storage shelving, and tighter clearances around the opening. That can make small alignment issues show up faster. Even simple things like a shifted storage bin can bump a sensor or block a track.

Daily use also matters. Doors used for the main entry of the home cycle more often than doors used only for parking. More cycles usually mean faster wear on rollers, hinges, and springs.

Weather in California can still play a role. Warm afternoons and cooler mornings can change how materials expand and contract. That can make an already worn roller or hinge sound louder. If your door is suddenly noisy, it may not be just the weather after all.

A service visit follows a clear process so nothing gets missed

A garage door repair is not guesswork. We follow a practical checklist to find the cause, confirm what is safe to run, and correct the issue.

Here is what usually happens during a visit

  1. We ask what you noticed first and what changed recently.
  2. We inspect springs, cables, drums, rollers, hinges, track, and mounting points.
  3. We check balance and travel to see if the door is fighting gravity.
  4. We test opener force settings, safety sensors, and travel limits.
  5. We confirm needed repairs and explain what we recommend and why.
  6. We complete the repair and run full open and close tests.
  7. We suggest simple upkeep steps to help the system stay stable.

If parts are worn in a way that points to a bigger issue, we will say so. If the fix is straightforward, we will keep it straightforward. Either way, you will know what is being done and what to watch for after.

We handle repairs that restore smooth movement and safe closing

Garage Door Repair in Monte Sereno, CA often starts with a door that will not open, will not close, or will not stay aligned. The goal is always the same, safe, steady travel with predictable stopping and reversing.

Common repair needs we address include

  • Off-track doors that bind or rub
  • Bent or misaligned track sections
  • Worn rollers that cause shaking or noise
  • Loose hinges and hardware that let panels shift
  • Frayed cables or cable drums that are not winding evenly
  • Doors that slam shut or drift down because balance is off
  • Weather seal issues that let water, dust, and pests in

A door that is mostly working can still be unsafe. If it takes two tries to close or you have to hold the button down, that is your door asking for help in plain language.

Broken spring replacement is a high priority because the door becomes dangerously heavy

A broken spring is one of the most common reasons a garage door stops working. If you heard a loud bang from the garage and the door suddenly feels like it weighs a ton, a spring may have snapped.

Torsion springs sit above the door opening, and extension springs run along the sides on some setups. Both store energy that helps lift the door. When that support is gone, the opener has to pull too hard, and the door can drop fast.

If you suspect a broken spring

  1. Stop using the opener right away.
  2. Do not try to lift the door alone if it feels heavy.
  3. Keep kids and pets away from the garage opening area.
  4. Call Palms Garage Doors to schedule broken spring replacement.

Spring work is not a good DIY project

The tension involved can cause serious injury, and a spring replacement also needs proper balance checks afterward.

Opener problems usually come from settings, sensors, or worn drive parts

A garage door opener should move the door smoothly and stop when it should. If your opener struggles, clicks, or behaves inconsistently, the issue might not be the motor itself. It could be the door balance, sensor alignment, or worn components.

We help with common opener issues like

  • Door reverses before closing fully
  • Remote works sometimes and not others
  • Wall button works but remote does not, or the reverse
  • Safety sensors blink or do not stay aligned
  • Chain or belt looks loose or noisy
  • Opener runs but the door does not move

Sometimes the fix is a sensor alignment and cleanup. Sometimes it is a mechanical repair. Sometimes replacement is the better option if the unit is failing repeatedly. We will walk you through the pros and cons in plain terms and help you choose the right garage door opener path.

You can do a quick sensor check before you call

The sensors near the bottom of the track should face each other and show steady indicator lights on most systems. A light tap from a broom or a trash can can knock them out of line.

Try this simple check

  1. Look for boxes or stored items blocking the sensor line.
  2. Wipe the sensor lenses with a clean, dry microfiber cloth.
  3. Confirm both sensors point directly at each other.
  4. Try closing the door again and watch for blinking lights.

If the problem returns quickly, the sensor brackets may be loose or the wiring may be strained. That is a good time to call for garage door repair.

Maintenance helps prevent surprise failures and reduces noise

Garage Door Repair in Monte Sereno, CA is often needed after months of small friction building up. Maintenance is a smart way to catch loose hardware, worn rollers, and balance problems before they stop the door.

A typical maintenance visit focuses on

  • Checking door balance and travel
  • Tightening key fasteners and inspecting hinges
  • Inspecting rollers and track alignment
  • Inspecting cables for fraying and proper winding
  • Testing safety sensors and auto-reverse
  • Reviewing opener operation and visible wear

A well-tuned door usually sounds calmer. If your door is loud enough to wake the house, maintenance can often make a noticeable difference. Your garage door should not be the noisiest member of the family.

Homeowner checklist you can do monthly in five minutes

You can catch obvious issues with a quick look and listen. Keep it simple and stay safe.

Do this once a month

  1. Watch one full open and close cycle from inside the garage.
  2. Listen for grinding, squealing, or a sudden bang.
  3. Look at the cables on both sides for fraying or slack.
  4. Check that the track is not bent and that brackets are tight.
  5. Test the photo eye sensors by waving a long object near the bottom as the door closes.

If anything looks uneven or sounds new and unpleasant, stop and call. You are not being picky. You are being smart.

Installation is the right choice when the door is damaged or no longer fits your needs

Garage Door Installation makes sense if your current door has major panel damage, persistent alignment issues, or heavy rust. It can also be a good move if you want quieter operation or a different look.

During an installation, we help you think through practical decisions

  • Door material and insulation needs
  • Wind and weather considerations for your opening
  • Window placement and privacy
  • Opener compatibility and lifting needs
  • Track and spring sizing for safe balance

A garage door is a large moving wall. A good install is about correct fit, correct balance, and smooth travel. If you are unsure what style or insulation level fits your home, we can talk it through based on how you actually use the garage.

Garage door service can cover small fixes before they become big repairs

Garage Door Service is a flexible option when you know something is off but you are not sure what. Maybe the door closes but shudders. Maybe it opens fine but stops short. Maybe it works perfectly on sunny days and acts up the minute you are late.

We often see service calls that involve

  • Track cleaning and alignment
  • Replacing worn rollers or hinges
  • Adjusting opener travel and force settings
  • Fixing minor cable winding issues before they worsen
  • Correcting door balance to protect the opener

If your door is acting moody, it is usually telling you something mechanical is changing. Getting it checked can save you from a full stop later.

Emergency repair helps when your door is stuck, unsafe, or exposed

Emergency Garage Door Repair is for situations where the door cannot close, cannot open, or is hanging at an angle. A garage that will not secure can create real stress, especially overnight.

Call for urgent help if

  1. The door is stuck open and will not close.
  2. The door is stuck closed and you cannot get a vehicle out.
  3. A cable has come off, and the door is crooked.
  4. The door came off the track.
  5. A spring broke and the opener cannot lift the door.

If you need to leave the door where it is until help arrives, keep people away from the opening and do not try to force the opener to power through. That usually makes the repair more complicated.

Commercial garage door repair keeps operations moving and reduces downtime

Commercial Garage Door Repair is often about speed, safety, and repeatable performance. A door that sticks or reverses can slow down deliveries, block access, or create safety risks for staff.

We work on many common commercial door concerns, including

  • Sectional steel doors that bind or sag
  • Rolling doors with worn guides or bottom bars
  • Opener and control issues that interrupt daily cycles
  • Impact damage that affects alignment
  • Safety sensor and safety edge problems

Do you have a door that gets opened dozens of times a day? If so, small wear issues can grow fast. Regular checks and timely repairs can keep your operation running smoother.

Timing depends on the problem, the parts needed, and the door’s condition

Most jobs move faster when the issue is clear and the system is in decent shape. Delays can happen if the door has multiple worn components, prior incorrect repairs, or damage that needs more than one part replaced.

Things that can slow a repair

  • Bent track that needs careful re-alignment
  • Doors with multiple worn hinges or rollers
  • Severe rust or stripped fasteners
  • Opener damage caused by running the door while unbalanced
  • Custom door sizes that require specific components

If you are on a tight schedule, say so when you call. We will help set expectations and plan the visit based on what you describe.

Safety comes first because garage doors are heavy and spring tension is serious

A garage door can weigh hundreds of pounds, and the spring system is under high tension. That is why some repairs should only be handled by trained techs with the right tools.

Stop and call a pro if

  1. You see a broken spring or a hanging cable.
  2. The door is off track or rubbing hard on one side.
  3. The door slams shut or will not stay open.
  4. The opener strains or the rail flexes while lifting.
  5. You smell electrical heat from the opener housing.

If you need to secure the home and the door will not close, do not improvise with ropes or clamps unless you know what you are doing. It is easy to make the door less stable. A quick call can prevent a bigger headache.

You can prepare for our visit with a few simple steps

A little prep helps the visit go smoother and keeps your home safe.

Before we arrive

  1. Clear a path to the garage door and opener area.
  2. Move vehicles outside if the door still operates safely.
  3. Keep pets inside and away from the work zone.
  4. Point out anything you noticed, like a new sound or a recent bump.
  5. Have remotes and keypad codes available if you want them tested.

If your garage is used for storage, do not worry about making it perfect. We just need safe access to the tracks, spring area, and opener.

After service, a few habits can help your repair last longer

A repaired door should run smoother and sound more stable. You can help it stay that way by avoiding a few common mistakes.

Good habits after service

  1. Do not assist the door by pushing or pulling while it runs.
  2. Keep the photo eye sensor area clear of boxes and tools.
  3. Avoid spraying heavy grease on tracks. Tracks should be clean, not sticky.
  4. If the door starts sounding different again, note when it happens and call.

Pay attention to changes. A new squeal, a new shake, or a new delay is useful information. It helps pinpoint what is shifting before it becomes a shutdown.

Here is a quick guide to common problems and what they often mean

This quick reference helps you describe what you are seeing when you call. It is not a full diagnosis, but it can point the conversation in the right direction.

What you noticeWhat it often points toWhat you should do
Door won’t open and feels very heavyBroken spring or cable issueStop using opener and call
Door opens a few inches then stopsSpring issue, jammed roller, or opener force problemStop and schedule service
Door reverses while closingSensor alignment, track obstruction, or travel settingsCheck sensors, then call if it persists
Door is crooked or one side is lowerCable off drum or track problemDo not run door, call
Loud grinding or squealingWorn rollers, hinges, or lack of proper lubricationSchedule maintenance or repair

If you are not sure how to describe it, that is fine. A short video on your phone can help too, but only record from a safe distance.

We serve Monte Sereno from our base in San Jose and also help nearby communities

Monte Sereno sits near other West Valley communities, and many customers need help across nearby areas. Palms Garage Doors is based in San Jose, CA, and we take calls for surrounding cities when scheduling allows.

If you are close to Monte Sereno but not inside city lines, still reach out. Garage doors do not care about boundaries, and neither do most urgent problems.

People choose Palms Garage Doors for clear communication and practical fixes

You want a door that works, a straight explanation, and a safe outcome. We focus on the basics that matter, inspect the full system, fix what is actually causing the issue, and confirm safe operation before we wrap up.

What you can expect from us

  • A focus on safety and door balance
  • Straight answers without pressure
  • Care around your property and work area
  • Advice you can use to prevent repeat problems

Garage door issues can feel annoying, but they are usually solvable. The key is handling them before the door goes from kind of loud to not moving at all.

Book service for your garage door in Monte Sereno, CA

Garage Door Repair in Monte Sereno, CA is easier when you start with a simple call and a clear description of the problem. Palms Garage Doors can help with repairs, openers, spring replacement, maintenance, installations, commercial doors, and urgent situations.

Related Services

Explore related options for Monte Sereno, California and nearby areas.

Call (650) 600-6656 to schedule service. If the door is stuck or crooked right now, tell us what position it is in and what you heard before it stopped. You can also reach our team through Contact Us.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
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Excellent640 reviews
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5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Monte Sereno

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Monte Sereno, CA?

Yes—Palms Garage Doors serves Monte Sereno, CA and provides garage door repair, garage door service, and garage door maintenance for local homes.

What should I do if my garage door won’t open or close?

If the door is stuck or behaving unpredictably, stop using it and schedule garage door repair with Palms Garage Doors in Monte Sereno, CA to diagnose the issue safely.

Can you help if I think a spring is broken?

A loud bang, a heavy door, or a door that won’t lift can point to spring problems; Palms Garage Doors serves Monte Sereno, CA and offers broken spring replacement.

Do you handle garage door opener problems like clicking or intermittent operation?

Yes—Palms Garage Doors serves Monte Sereno, CA and can troubleshoot garage door opener issues, including sensors, remotes, and operator-related problems.

Is emergency service available for urgent garage door issues in Monte Sereno?

Palms Garage Doors serves Monte Sereno, CA and offers emergency garage door repair for situations where the door won’t secure or operate properly.

Do you provide new garage door installation for remodels or replacements?

Yes—Palms Garage Doors serves Monte Sereno, CA and offers garage door installation with options suited to different home styles and needs.

Can you perform routine maintenance to reduce wear and noise?

Palms Garage Doors serves Monte Sereno, CA and provides garage door maintenance such as inspection, lubrication, and adjustment to help keep the system running smoothly.

My garage door is loud or shakes when moving—what could cause that?

Noise or vibration can be related to rollers, tracks, hardware, or alignment; Palms Garage Doors serves Monte Sereno, CA and can perform garage door service to address common causes.

Do you work on garage doors for local businesses as well as homes?

Yes—Palms Garage Doors serves Monte Sereno, CA and offers commercial garage door repair for many common operational issues.

What’s the difference between “garage door repair” and “garage door service”?

Garage door repair typically addresses a specific malfunction, while garage door service may include inspection and adjustments; Palms Garage Doors serves Monte Sereno, CA and provides both.

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Certifications

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Tell us what the door is doing

Request a callback for your Monte Sereno garage door. You get the price in writing before any work starts.

  • No obligation, no pressure
  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Monte Sereno?

Open 24/7. Call now or book a visit online.