1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Lafayette, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Lafayette homes and businesses, day and night.

Service area
Do we cover your address in Lafayette?

We have worked in these Lafayette ZIP codes:

94549

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

24Jobs completed in Lafayette since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Lafayette

What we fix and install across Lafayette

Garage door spring replacement by Palms Garage Doors

Spring replacement in Lafayette

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Lafayette

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Lafayette

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Lafayette

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Lafayette

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Lafayette

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Lafayette

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Lafayette

We have worked in these Lafayette ZIP codes:

94549
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need fast Garage Door Repair In Lafayette? Palms Garage Doors fixes springs, cables, openers, and off track doors. Same day service. Call now for a quote

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Palms Garage Doors Main Logo

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Garage door help for Lafayette homeowners and businesses

Palms Garage Doors provides Garage Door Repair in Lafayette, CA for stuck doors, loud rollers, broken springs, opener problems, and more. We dispatch from San Jose, CA and arrive ready to troubleshoot, explain options, and finish the work safely. Call (650) 600-6656 to schedule service.

What we help with in Lafayette, CA

We fix the problems that keep your garage door from working safely and smoothly. A garage door is heavy, under tension, and used multiple times a day. Small issues can turn into bigger ones fast if the door is forced.

Homeowners often call us after the door stops halfway, makes a grinding sound, or starts closing and reopening. Businesses call when a bay door delays deliveries or a security gate will not lock down. If your door is acting up, it is usually better to pause and get it checked before something bends, snaps, or falls.

Do you want the door quiet again, or do you just want it to open today without a fight? Either way, we can help you pick the right fix.

How to know you need help

You likely need a pro when the door changes how it sounds, moves, or responds to the opener. Your garage door should lift smoothly, close evenly, and stay in place when stopped. If it does not, the system is telling you something is off.

Here are clear warning signs to watch for

  1. The door feels heavy, slams shut, or will not stay open.
  2. You hear a loud bang from the garage, then the door will not lift.
  3. The door goes crooked, with one side lower than the other.
  4. The opener hums but the door does not move.
  5. The door reverses before touching the floor.
  6. The bottom seal drags, tears, or leaves gaps that let in light.
  7. The rollers wobble or the track looks bent.
  8. The door shakes, shudders, or squeals during travel.

If you notice two or more of these signs at once, stop using the door and call for service. Forcing it can strip gears, bend sections, or pull the door off track.

Common situations in this area

Many Lafayette homes have attached garages that get daily use for cars, storage, and quick access to the house. That frequent cycling wears down rollers, hinges, cables, and opener parts. It is normal, but it should be managed.

Some common scenarios we see in Contra Costa County settings include issues that may require garage door maintenance or targeted repair.

  • Doors that get louder over time. Often linked to dry rollers, worn bearings, loose hinges, or misaligned track.
  • Opener strain. When springs weaken, the opener starts doing the heavy lifting. It was never meant to.
  • Uneven closing on sloped driveways. The door may seal unevenly if limits and travel are not set correctly or if the floor is not level.
  • Weather related swelling and gaps. Seasonal temperature changes can affect wood doors and seals, and dust can build up on photo eyes.

If your garage is also your main entry, a door that fails is not just annoying. It can mess up your whole day. Nobody wants to climb in through the side door as a lifestyle choice.

What happens during a visit

We start by confirming the problem, then we track down the cause and fix the right part. Many garage door issues look the same from the outside. A door that will not open could be a spring, cable, sensor, track problem, or an opener issue.

During a typical service call, we follow a simple process.

  1. Listen and inspect. We ask what you noticed first and check the door movement by hand where safe.
  2. Check the balance and spring system. Springs, cables, and drums get a close look for wear and tension issues.
  3. Inspect the track and hardware. We look for loose fasteners, cracked hinges, worn rollers, and track misalignment.
  4. Test the opener system. We check the rail, trolley, limits, force settings, wall control, and safety sensors.
  5. Confirm the fix. We cycle the door multiple times and verify safe reversing and smooth travel.
  6. Share simple care tips. You get clear steps to keep it running well.

Note

You will know what we found and why it matters. If there are multiple issues, we will explain what needs to be handled now and what can be planned later.

Service categories we handle

We handle repairs, replacements, and upkeep for residential and commercial doors. If your door is manual or motorized, single or double, steel or wood, we can diagnose it and recommend the right next step.

Garage door repair

Garage door repair focuses on restoring safe movement and control. We fix doors that bind, sag, scrape, or refuse to close. We also handle doors that are loud or shaky, since noise is often the first sign of worn parts.

Common repair tasks include

  • Track alignment and bracket tightening
  • Roller and hinge replacement
  • Cable and drum corrections
  • Panel and section alignment when practical
  • Weather seal adjustments and replacement
  • Safety sensor alignment and replacement

Root cause focused repairs

If you need Garage Door Repair in Lafayette, CA, we concentrate on the root cause, not just the symptom. A door that works again but is still unbalanced will usually fail again soon.

Broken spring replacement

Broken springs are a stop now issue. Springs carry most of the door’s weight. When a spring breaks, the door can feel impossible to lift, and the opener may struggle or fail.

Signs your spring may be broken or failing

  1. A sharp bang from the garage
  2. The door only lifts a few inches
  3. A visible gap in the torsion spring above the door
  4. Loose hanging cable on one side
  5. The opener tries, then stops

Spring work is not a DIY weekend project. The stored tension is serious. We handle broken spring replacement with the correct size for your door weight and height, then balance the system and test the door travel.

Garage door opener service and repair

Opener problems can be electrical, mechanical, or setup related. Sometimes the opener is fine and the door hardware is the real issue. We check both so you do not replace the wrong thing.

We help with

  • Door opener troubleshooting when it clicks but does not move
  • Remote and keypad issues
  • Wall button and wiring checks
  • Limit and force setting corrections
  • Chain, belt, and screw drive issues
  • Safety sensor problems that cause reversing

If the opener is older or damaged, we can also handle a replacement through our garage door opener service. We focus on safe operation, steady lifting, and reliable reversing.

Garage door installation

A new door can improve daily use, noise levels, and curb appearance. Installation is also the right move when a door has repeated section damage, major rust, or long term alignment issues.

Our installation work typically includes the steps below.

  1. Removing the old door and hardware as needed
  2. Setting tracks, springs, and lifting cables correctly
  3. Installing rollers, hinges, and struts for stability
  4. Confirming smooth travel and safe balance
  5. Connecting and testing an opener if included
  6. Sealing the bottom and sides for better closure

If you are replacing a door, we will talk through door size, insulation needs, window options, and how the door fits your daily routine. Learn more about garage door installation in Lafayette.

Garage door maintenance

Maintenance keeps small issues from turning into sudden breakdowns. A simple tune up can cut down noise and reduce wear on the opener.

A practical maintenance visit often covers

  • Hardware tightening on hinges and track brackets
  • Roller and bearing inspection
  • Cable wear checks and drum alignment
  • Door balance and travel testing
  • Safety sensor cleaning and alignment
  • Lubrication of the right moving parts, not the track

If you use your garage door as the main door of the house, maintenance is even more important. That door may cycle far more than you think. Ask about a maintenance plan for ongoing care.

Emergency garage door repair

Emergency service helps when the door is stuck open, stuck closed with a car trapped, or off track and unsafe. If your garage door will not secure the opening, that is a security and weather problem, not just an inconvenience.

Call right away if

  1. The door is hanging at an angle
  2. A cable has come off the drum
  3. The bottom rollers are out of the track
  4. The door will not close and you need it secured
  5. The opener smokes, sparks, or smells burnt

If you are dealing with a sudden failure, emergency garage door repair should start with making the door safe and stable, then fixing the damaged parts.

Commercial garage door repair

Commercial doors work harder and need tighter safety checks. A delay at the door can back up deliveries, slow crews, and create security gaps.

We service many common commercial setups

  • Roll up steel doors
  • Sectional overhead doors
  • Motor operators and controls
  • Track, roller, and hinge systems
  • Bottom seals and weather protection

We aim for dependable daily operation and safe closing. If your team uses the door all day, reliability matters. For business locations, we offer commercial garage door repair in Lafayette.

Garage door service for overall care

Sometimes you do not know what service you need, and that is normal. Garage door service is a good fit when you want a full system check and clear next steps.

We can look at the whole system and answer questions like

  • Is the door balanced, or is the opener working too hard?
  • Are the rollers and hinges near end of life?
  • Is the track aligned and secured to solid framing?
  • Are the safety features working the way they should?

You will get a clear plan based on what we see. If you want an all around inspection, schedule garage door service in Lafayette, California.

Timing and what can slow it down

Most garage door jobs move faster when the problem is isolated and parts are straightforward. Repairs can take longer when damage has spread across multiple components.

A few common factors that can add time

  1. A door that has been forced. A bent track or cracked hinges can create extra repair steps.
  2. Multiple worn parts at once. Springs, rollers, and cables often wear together.
  3. Opener setup issues. Limits, force settings, and sensor problems can take careful testing.
  4. Custom door sizes or specialty hardware. Some doors use less common parts.

If you have cars in the garage, it helps to park outside before service if possible. That gives room to work and keeps things moving. If you need help deciding what to do first, start with troubleshooting to narrow down the symptoms.

Safety notes and when to stop and call a pro

Garage doors are one of the largest moving parts in your home, and they can hurt people and pets. If something feels wrong, stop and get it checked. A quick pause is better than a door that falls or a cable that whips.

Stop using the door and call if

  1. You see a hanging cable or frayed strands
  2. The door is off track or rubbing hard on the frame
  3. The torsion spring above the door has a gap
  4. The door drops fast when you try to close it
  5. The opener strains or the rail shakes hard

A few safe things you can do before calling

  • Make sure the photo eyes are not blocked by boxes or debris.
  • Clean the sensor lenses gently with a soft cloth.
  • Check that the opener is plugged in and the breaker is not tripped.
  • Replace remote batteries if the remote range suddenly drops.

Important safety reminder

Do not loosen spring set screws or remove bottom brackets on a cable driven system. Those areas handle high tension.

How to prepare before we arrive

A few quick steps can make the visit easier and safer. You do not need to move the whole garage around, but a clear work zone helps.

Here is a simple checklist

  1. Park vehicles outside if the door still opens safely.
  2. Clear a path near the door and the opener area.
  3. Keep kids and pets away from the garage during testing.
  4. If the door is stuck, do not keep pressing the button.
  5. Tell us what you heard, when it started, and what changed.

If you have an attached garage, you may want to unlock the interior door too. It avoids the awkward moment where everyone is stuck staring at a closed door. Mild humor aside, access helps us work faster.

After service care and what to watch for

After the repair or installation, you can help the system last longer with small habits. Most problems come from wear, lack of lubrication, or changes in balance over time.

Watch for these signs in the weeks ahead

  • New or returning squeaks, grinding, or rattling
  • A door that starts stopping short of the floor
  • Slower opening speed or opener strain
  • A gap along the bottom seal
  • Light showing at the sides after closing

A few easy care tips

  1. Listen for new noises and address them early.
  2. Keep the photo eyes clear and aligned.
  3. Lubricate hinges and rollers with a garage door safe lubricant, not heavy grease.
  4. Do not spray lubricant inside the track. Wipe the track clean instead.
  5. Test the auto reverse feature monthly using a simple object on the floor, then remove it.

If anything feels off again, calling early usually keeps the fix simpler. For ongoing support, consider maintenance to prevent repeat issues.

A quick guide to common problems and likely causes

This table helps connect what you see to what might be happening. It is not a final diagnosis, but it can help you explain the issue when you call.

What you noticeCommon causesWhat to do
Door feels very heavyBroken or weak spring, cable issueStop using door and call for service
Door reverses before closingSensor misalignment, travel limits, track resistanceCheck sensor blockage, then schedule service
Loud squealing or grindingDry rollers, worn bearings, loose hardwareAvoid forcing door, plan repair or maintenance
Door off track or crookedBroken cable, impact, loose trackKeep door closed if possible and call
Opener runs but door does not moveDisconnected trolley, stripped gear, spring failureStop and schedule opener and door inspection

Nearby areas we also serve

We serve customers across the Bay Area from our base in San Jose, California. If you are near Lafayette, you may also be in a neighboring community and still need help fast.

Service is often requested from nearby areas like Walnut Creek, Moraga, Orinda, and Pleasant Hill. If you are not sure whether you are in our coverage zone, call and tell us your location and the issue. You can also review our About Us page for more about our local service approach.

Why homeowners and businesses choose Palms Garage Doors

People choose us because they want clear answers, safe work, and a door that runs the way it should. Garage doors are mechanical systems, and good service is mostly about careful diagnosis and solid parts handling.

Here is what you can expect from our approach

  • We explain what failed and what caused it.
  • We focus on safety, balance, and smooth movement.
  • We bring a problem solving mindset, not guesswork.
  • We respect your time with straightforward communication.
  • We keep the work area as clean and orderly as possible.

If you have been dealing with a door that wakes up the house every morning, we get it. Your garage door should not be the loudest member of the family. When you need help, start with garage door repair and we will take it from there.

Book service in Lafayette, CA

If your door is stuck, noisy, off track, or just not acting right, Palms Garage Doors is ready to help. For Garage Door Repair in Lafayette, CA, we will identify the real cause, walk you through the fix, and get your system running safely again.

Related Services

Explore related options for Lafayette, CA and nearby Contra Costa County service needs.

Call (650) 600-6656 or use our Contact Us page to schedule.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Lafayette

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Lafayette, CA?

<p>Yes—Palms Garage Doors serves Lafayette, CA and provides garage door repair, garage door service, and related support for local homes.</p>

What should I do if my garage door won’t open or is stuck?

<p>Stop using the door and check for obvious obstructions, then contact Palms Garage Doors in Lafayette, CA for garage door repair or emergency garage door repair if it’s urgent.</p>

Can you help if I think a spring is broken?

<p>A loud bang, a heavy door, or a door that won’t lift can indicate a spring issue; Palms Garage Doors serves Lafayette, CA and offers broken spring replacement.</p>

Do you repair garage door openers that won’t respond to the remote?

<p>Yes—Palms Garage Doors serves Lafayette, CA and can troubleshoot garage door opener issues such as remotes, wall buttons, and inconsistent operation.</p>

Is commercial garage door repair available in Lafayette, CA?

<p>Palms Garage Doors serves Lafayette, CA and offers commercial garage door repair for many common business door and operator problems.</p>

When should I schedule garage door maintenance?

<p>If you notice new noises, uneven movement, or slower operation, it’s a good time to schedule garage door maintenance; Palms Garage Doors serves Lafayette, CA.</p>

Do you install new garage doors in Lafayette, CA?

<p>Yes—Palms Garage Doors serves Lafayette, CA and provides garage door installation for homeowners looking to replace or upgrade an existing door.</p>

My garage door is noisy—what could be causing it?

<p>Noise can come from worn rollers, loose hardware, or track and opener issues; Palms Garage Doors serves Lafayette, CA and can inspect and perform garage door service or repair.</p>

What are common signs my garage door needs repair soon?

<p>Warning signs include jerky movement, sagging sections, reversed closing, or visible wear on parts; Palms Garage Doors serves Lafayette, CA for garage door repair.</p>

Do you offer emergency garage door repair in Lafayette, CA?

<p>Palms Garage Doors serves Lafayette, CA and offers emergency garage door repair for situations where the door won’t close, won’t open, or appears unsafe to operate.</p>

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

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