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Torsion vs Extension Springs, Which Type Does Your Garage Door Use?

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Black torsion spring on a shaft above a white garage door, seen from inside
Reviewed by Elad Levi, ownerLicensed qualifier · CSLB #1088937

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If you are asking which spring system your garage door uses, the fast answer is this. Torsion springs sit above the door on a metal shaft. Extension springs sit along the tracks on each side. They do the same job, lifting the door, but they work in very different ways. Knowing which kind you have matters because the wrong replacement can make the door run rough, wear out parts, or become unsafe.

Close-up of a torsion spring along the top of a garage door, seen from below

Why garage door springs matter so much

Your garage door may look like one big slab of steel, wood, or glass, but the springs do the heavy lifting. Without them, opening the door would feel like deadlifting your fridge. That is not a fun Saturday.

Springs store energy when the door closes. Then they release that energy when the door opens. That stored energy helps the opener and helps you if you open the door by hand. Learn more about Garage Door Opener Service and Garage Door Repair if the full system is showing signs of wear.

When springs wear out, the whole system starts talking back. You may hear bangs, squeaks, jerks, or grinding. The door may open crooked. It may move like it got out of bed on the wrong side. That is your sign to pay attention.

Torsion springs, where they sit and how they work

Torsion springs usually sit right above the garage door opening. You will see one or two tightly wound springs wrapped around a metal bar. When the door closes, the springs twist and store energy. When the door opens, they unwind and help lift the weight.

This system gives smooth, steady motion. That is a big reason many newer doors use torsion springs. If the setup needs service, Garage Door Repair or Garage Door Installation may be part of the solution depending on the condition of the hardware.

Here is why many people like torsion systems:

  • They lift the door more evenly
  • They often last longer than extension springs
  • They put less strain on the opener
  • They can be a better fit for heavier doors

A standard double garage door often uses two torsion springs. A lighter single door may use one. The exact setup depends on the size and weight of the door.

If you look above your garage door and see a shaft with springs wrapped around it, you likely have a torsion system.

Extension springs, where they sit and how they work

Extension springs are different. They usually sit on both sides of the garage door, above the horizontal tracks. Instead of twisting, they stretch out and contract.

When the door closes, the springs stretch. When the door opens, they pull back and help raise the door. It is a simpler setup, and many older homes still have it.

Extension springs often use pulleys and cables. That adds more moving parts, which means more spots for wear. If cables, pulleys, or the opener are involved, Garage Door Opener Service and Garage Door Repair can help address related issues.

You likely have extension springs if you see:

  • A long spring on the left side track area
  • A long spring on the right side track area
  • Pulleys and cables near those springs

These systems can work well, but they need the right safety cables. Without safety cables, a broken spring can fly loose. Nobody wants a metal slingshot in the garage.

Torsion vs extension springs, the biggest differences

Both spring types lift your garage door. Still, they do it in different ways and bring different pros and cons.

Feature Torsion Springs Extension Springs
Location Above the door on a shaft Along the side tracks
Motion Twist and unwind Stretch and contract
Door movement Smoother and more even Can be a bit bouncier
Best use Heavier or modern doors Older or lighter doors
Parts involved Spring, shaft, drums, cables Springs, pulleys, cables
Wear pattern Often shows gap when broken Often hangs loose when broken

If you remember just one thing, remember this. Torsion springs twist. Extension springs stretch.

How each spring type acts when it starts to wear out

Garage door springs do not last forever. Every open and close counts as a cycle. Over time, metal gets tired. It is a bit like bending a paperclip again and again. Sooner or later, it says, “I’m done.”

Worn torsion spring signs

A torsion spring often gives clues before it breaks all the way.

Watch for these signs:

  • The door feels heavy by hand
  • The opener strains or slows down
  • The door stops halfway
  • You hear a loud bang from the garage
  • You see a gap in the spring coils

That loud bang can be shocking. Some homeowners think a box fell off a shelf. In many cases, it is the spring snapping.

Worn extension spring signs

Extension springs can show wear in a few different ways.

Look for:

  • One side of the door rises faster than the other
  • The door looks crooked when opening
  • The spring looks stretched out, even when the door is open
  • Cables look loose or off the pulley
  • The door shakes or bounces more than usual

If one extension spring weakens more than the other, the door can look lopsided. That is not just annoying. It can wear out rollers, cables, and hinges faster. If that starts happening, Garage Door Repair can help identify the cause.

Why the right replacement type matters

Using the right spring is not like picking a paint color. It is not close enough and call it a day. The spring must match the door weight, height, and setup.

A spring that is too strong can make the door shoot up too fast. A spring that is too weak can make the opener struggle and wear out sooner. Either way, the door balance is off.

Good balance matters because:

  • The opener is not built to carry the full weight alone
  • Cables and rollers wear faster on an unbalanced door
  • The door may not stay open or closed the way it should
  • Safety systems work better when the door moves as it should

Replacing torsion with extension, or extension with torsion, is not a simple swap. The hardware is different. The mounting is different. The door must be set up for that system. If a full change is needed, Garage Door Installation may be part of the process.

How to tell what your garage door uses

You do not need special tools for a basic check. Just stand inside the garage with the door closed and look up.

If you see springs mounted on a bar above the door opening, you have torsion springs.

If you see long springs running beside the upper tracks, one on each side, you have extension springs.

Also check if the extension system has safety cables running through the springs. If not, that is worth fixing. You can Contact Us to have the system checked.

A few things we usually see in San Jose, CA

In San Jose, CA, many older homes near Willow Glen and Cambrian Park still have extension spring systems, especially in garages that have not had a full hardware update in years. Newer homes and updated doors, including some near Almaden Expressway and Blossom Hill Road, more often use torsion springs.

The local weather plays a part too. Hot days can dry out metal parts and rubber seals. Cooler nights can make older metal feel more stiff. Rain is not constant here, but moisture still matters. If a garage is damp or poorly sealed, springs, bearings, and cables can rust over time. A little rust is like sand in the gears, it never helps. You can also review local climate details from Wikipedia.

Weather and wear, yes, the forecast matters

Garage doors live a rough life. They face heat, cool mornings, dust, and moisture. Springs are steel, and steel reacts to its surroundings.

Hot weather can dry lubrication faster. That can lead to more friction and noise. Cooler weather can make worn springs show their age more clearly. A spring that was barely hanging on in August may give up in winter.

Humidity and moisture can lead to rust on springs and cables. Rust weakens metal and makes coils rub instead of move smoothly.

A garage that faces direct afternoon sun in San Jose may also get hotter than people expect. That extra heat can speed up wear on moving parts. General home safety information can also be found at Ready.gov.

A short safety note that matters

Garage door springs hold a lot of tension. That is why spring repair is not a casual weekend project for most homeowners. You can tighten a loose cabinet knob with a smile. Springs are a different animal.

If a spring is broken, stop using the door if you can. Do not remove parts or loosen hardware around the spring system unless you know that system well and have the right tools. If you need help, Contact Us or schedule Garage Door Repair.

If this happens, do this

  • If the door will not open and the opener hums, check for a broken spring before blaming the opener.
  • If the door opens crooked, stop using it and check for a weak extension spring or cable issue.
  • If you see a gap in a spring above the door, that points to a broken torsion spring.
  • If a side spring looks loose or stretched out, that points to extension spring trouble.
  • If the door feels heavy by hand, the spring system may not be carrying the load.
  • If the opener pulls hard and the door jerks, the springs may be the wrong size or worn out.
  • If an extension spring has no safety cable through it, have that corrected soon.

Quick truths that clear up common confusion

Myth, if one spring breaks, you only need to replace that one. Fact, if two springs were installed at the same time, the second is often close behind in wear.

Myth, the opener lifts the whole garage door by itself. Fact, the springs do most of the lifting. The opener guides the motion.

Myth, a noisy garage door always means you need new springs. Fact, noise can also come from rollers, hinges, bearings, or loose hardware.

Myth, all garage door springs are pretty much the same. Fact, spring size and strength must match the door and system.

A simple care plan that helps springs last longer

You do not need a giant checklist. A simple routine goes a long way.

Weekly

  • Listen to the door while it opens and closes
  • Watch for jerking, shaking, or crooked movement
  • Look for loose cables or rust spots

Monthly

  • Test door balance by disconnecting the opener and lifting the door halfway
  • If it does not stay near that spot, the springs may need service
  • Check rollers, hinges, and track area for wear
  • Lightly lubricate metal moving parts if needed, but do not overdo it

Yearly

  • Have the spring system and door balance checked
  • Inspect cables, pulleys, bearings, and brackets
  • Replace worn parts before they cause bigger trouble

That yearly visit can catch issues early. It is like changing the oil before the engine complains. If needed, Garage Door Repair or Garage Door Opener Service can keep the system working smoothly.

Should you switch from extension to torsion?

Some homeowners ask if they should upgrade. In many cases, a torsion setup can offer smoother door travel and fewer moving parts on the sides. That can be a good match for heavier doors or doors that get used a lot.

Still, not every garage needs a full switch. The best setup depends on door size, headroom, hardware, and how often the door is used. A small detached garage with a light door may do fine with extension springs, if the system is in good shape and has safety cables.

If your current setup works well, the focus should be proper spring sizing, safe hardware, and good balance. If you want to discuss your options, Contact Us.

FAQs

Which is better, torsion or extension springs?

Torsion springs often give smoother movement and can be a better fit for heavier doors. Extension springs can still work well on some lighter or older doors. Better depends on the door and setup.

How can I tell if I have a broken torsion spring?

Look above the garage door. If you see a spring with a visible gap in the coils, it is likely broken. The door may also feel very heavy.

Where are extension springs located?

They sit along the upper left and right sides of the garage door, near the horizontal tracks.

Can I open my garage door if the spring is broken?

Maybe, but it can be very heavy and unsafe to force. If the spring is broken, stop and have the system checked.

How long do garage door springs last?

It depends on use, spring quality, and maintenance. Doors used many times each day wear springs faster than doors used less often.

Do both springs need replacement at the same time?

If your door has two springs and one breaks, replacing both is often smart since they usually wear at a similar rate.

Why is my garage door crooked when it opens?

A weak extension spring, cable trouble, or uneven tension can cause that. Stop using the door until it is checked.

Does San Jose weather affect garage door springs?

Yes. Heat can dry lubrication, and moisture can lead to rust. Weather changes can make worn parts show problems sooner.

If your garage door in San Jose, CA is acting up, Palms Garage Doors can inspect the spring system, identify whether you have torsion or extension springs, and replace the right parts for smooth, safe operation. Call (650) 600-6656 or visit https://palmsgaragedoors.com/ to get help from a local team that knows what garage doors in this area go through.

Garage door not working right now?

Call Palms Garage Doors. We are open 24/7.

About the author: the Palms Garage Doors team

Palms Garage Doors is a licensed garage door company at 1303 Isengard Ct, San Jose, CA 95121, serving the Bay Area. Open 24/7.

Reviewed by Elad Levi, owner. Licensed qualifier · CSLB #1088937 · C-61 / D-28. Verify the license with the CSLB.

Call (650) 600-6656 · More from the Palms blog

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Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
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Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
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Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
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Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
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Supraja S. profile picture
Supraja S.
65 days ago
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Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
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Victor C.
66 days ago
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My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
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A C.
68 days ago
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9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
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Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
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Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
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Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
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Gordon Y.
114 days ago
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My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
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Sandeep P. profile picture
Sandeep P.
132 days ago
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i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
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Lorraine N. profile picture
Lorraine N.
154 days ago
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Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
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Wilson C. profile picture
Wilson C.
166 days ago
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Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
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Meher V. profile picture
Meher V.
167 days ago
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5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
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Diane W. profile picture
Diane W.
169 days ago
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One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
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Naima S. profile picture
Naima S.
170 days ago
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+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
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Mike L. profile picture
Mike L.
198 days ago
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I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
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Tim C.
246 days ago
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Great service. professional technician, fair price, highly recommend.
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Xinghua L. profile picture
Xinghua L.
259 days ago
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Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
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Andy A.
306 days ago
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Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
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Yijin Z. profile picture
Yijin Z.
397 days ago
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Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
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Ray J. profile picture
Ray J.
594 days ago
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Perfect job
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Luther S. profile picture
Luther S.
701 days ago
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+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
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Balaji M. profile picture
Balaji M.
832 days ago
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+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
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Mark W. profile picture
Mark W.
834 days ago
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I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
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Sarah g. profile picture
Sarah g.
840 days ago
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Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
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Homeowner
49 days ago
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Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
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Michael L. profile picture
Michael L.
57 days ago
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He was fast, did everything he said he was gonna do!
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Homeowner
57 days ago
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Fast job good price
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Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
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Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
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I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
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I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
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Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
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We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
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We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
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*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
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Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
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Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
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Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
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?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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