1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Ashland, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Ashland homes and businesses, day and night.

Service area
Do we cover your address in Ashland?

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Or call (650) 600-6656, open 24/7

4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Ashland

What we fix and install across Ashland

Garage door spring replacement by Palms Garage Doors

Spring replacement in Ashland

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Ashland

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Ashland

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Ashland

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Ashland

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Ashland

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Ashland

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Ashland

  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Ashland? Palms Garage Doors fixes springs, openers, cables, and off track doors with fast service and clear pricing. Call today

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Palms Garage Doors Main Logo

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Garage door help for Ashland homeowners and businesses

If your door is stuck, loud, or not safe to use, Palms Garage Doors can help with Garage Door Repair in Ashland, CA. We travel from our base in San Jose, California to handle repairs, openers, springs, maintenance, and replacements. Call (650) 600-6656 or visit https://palmsgaragedoors.com/ to schedule service.

What we help with in Ashland, CA

We fix the problems that stop your garage door from working the way it should. A garage door is heavy, it moves fast, and it relies on several parts working together. When one part slips out of shape, the whole system can act up.

Palms Garage Doors helps with both urgent breakdowns and everyday wear. We work on common home setups and many light commercial doors too. Need the door to open for work in the morning, or close tight at night? That is exactly the kind of situation we handle.

Do you want the door quieter? Do you need it to open reliably every time? Do you want to stop worrying that it will get stuck halfway? Those are all normal reasons people call.

How to know you need help

You usually get warning signs before a garage door fails fully. If you catch them early, you can avoid bigger damage to the door, opener, and tracks.

Watch for these common signs

  1. The door reverses before it hits the floor.
  2. The opener strains, hums, or stops mid cycle.
  3. The door feels heavy when you lift it by hand.
  4. The door closes unevenly or looks crooked in the opening.
  5. You hear grinding, scraping, popping, or banging.
  6. The remote works sometimes, then stops.
  7. The bottom seal drags or the door leaves gaps.

A little noise is normal, but sudden new noise is your door asking for help. Your garage door is not trying to start a band. It is telling you something is loose, dry, worn, or misaligned.

Common situations in this area

Most garage door calls in areas like Ashland come from normal daily use, weather changes, and simple wear. Doors go up and down thousands of times over the years. Springs and rollers do not last forever.

Here are situations we often see

  1. Older doors with tired hardware that slowly loosens over time.
  2. Opener problems after a power outage or electrical surge.
  3. Dry rollers and hinges that get noisy and start to bind.
  4. Doors bumped by a vehicle that bend a track or knock rollers out.
  5. A broken spring that leaves the door stuck shut and heavy.

Even if the door still moves, it may be working harder than it should. That extra strain can shorten the life of the opener. If you are hearing the opener work overtime, it is smart to get it checked with garage door opener service.

What happens during a visit

A service visit should be clear and practical. We start by figuring out what failed, why it failed, and what else might be affected.

We start with a safety and function check

We begin by making the area safe and checking basic operation. If the door is jammed, we look for the reason before forcing anything. Forcing a stuck door can bend panels, damage the opener rail, or pull cables off the drums.

Typical checks include

  1. Door balance and lift effort
  2. Spring condition and cable routing
  3. Track alignment and roller movement
  4. Hinge and bracket tightness
  5. Opener drive system and limits
  6. Sensors, wall button, and remote response

These checks connect directly to garage door service and help identify what needs repair right away.

We repair, test, and confirm smooth operation

We finish by cycling the door several times and checking that it closes cleanly and stays on track. We also confirm the opener safety features are behaving correctly. If anything feels off, we address it before we wrap up.

You will also get simple care tips based on what we see. Small habits can keep parts from wearing out early, especially with regular garage door maintenance.

Service categories we handle

We handle the common repair and replacement work that keeps doors reliable. If you are not sure what you need, that is normal. Most people just know the door is not working and the car is trapped.

Garage door repair for everyday breakdowns

Garage door repair is often about restoring safe movement and proper balance. A door that is out of balance puts extra load on the opener and can jump the track.

Common repair items include

  1. Off track doors and roller issues
  2. Bent or misaligned tracks
  3. Loose hinges, brackets, and hardware
  4. Frayed cables or cable routing issues
  5. Damaged panels that affect movement
  6. Opener rail and trolley problems

If your door is shaking or wobbling, it is usually telling you the rollers, track alignment, or hinges need attention. Ignoring that wobble can turn a small repair into a bigger one. For many issues, starting with garage door repair is the fastest way to restore safe operation.

Broken spring replacement

Broken springs are a top reason garage doors stop working. When a spring breaks, the door can feel like it weighs a ton, because the spring is what helps lift it.

Signs of a broken spring include

  1. A loud bang from the garage
  2. The door will not open, or opens a few inches then stops
  3. A visible gap in the spring coil
  4. The opener strains or the trolley moves but the door does not

Important safety note

Spring work is not a DIY weekend project. Springs store serious energy. If a spring is broken, stop using the opener and call for help with broken spring replacement.

Garage door opener service and replacement

A garage door opener is part motor, part safety system. If it is acting up, you may have an issue with force settings, travel limits, sensors, wiring, or the drive mechanism.

We help with

  1. Opener troubleshooting and repair
  2. Wall control and remote issues
  3. Safety sensor alignment problems
  4. Noisy operation and vibration
  5. Gear and drive system problems
  6. Opener replacement when repair no longer makes sense

If your opener is running but the door is not moving, the issue may be a broken spring, a stripped gear, or a disconnected trolley. A quick inspection and troubleshooting helps avoid replacing the wrong part.

Garage door installation

Sometimes repair is not the best path, especially if the door is heavily damaged, rusted, or warped. Installation is also common during remodels or when you want better function and smoother operation.

A new door install can address

  1. Frequent repairs on worn panels and hinges
  2. Poor fit that lets in wind, dust, or water
  3. Doors that bind because the frame opening is no longer square
  4. Upgrades to a quieter roller setup
  5. Better compatibility with a newer opener

Choosing the right setup

We can also help you choose a door style that matches how you use the garage. Do you park inside daily? Do you use the garage as a workshop? Those details matter, and garage door installation is a good time to plan for long term use.

Garage door maintenance

Maintenance keeps small issues from turning into big failures. It is mostly about inspection, tightening, lubrication, and adjustment.

A solid maintenance visit often includes

  1. Checking spring condition and balance
  2. Tightening key fasteners and brackets
  3. Inspecting rollers and hinge wear
  4. Lubricating moving points with the right products
  5. Checking opener settings and safety reversal

If your door has become louder over time, maintenance often makes a noticeable difference. Quiet is not just nice. It often means parts are moving the way they should. Many customers also ask about a maintenance plan for ongoing care.

Garage door service for homes and day to day needs

Garage door service is the practical catch all for doors that work, but not well. That includes rough movement, inconsistent closing, and doors that do not seal right.

People call for service when

  1. The door rubs the frame
  2. The bottom seal is torn or stiff
  3. The door shimmies on the way down
  4. The remote range suddenly drops
  5. The door is slow or jerky

A door that closes all the way but leaves gaps can also invite pests and wind blown debris. If you see daylight around the edges, it is worth a closer look with garage door service.

Commercial garage door repair

Commercial doors get used hard. More cycles per day means more wear. A door that fails can slow down deliveries, parking access, or daily operations.

We support common commercial needs, including

  1. Track and roller replacements for heavy use
  2. Cable and spring service
  3. Opener and operator troubleshooting
  4. Safety checks for reliable closing and opening
  5. Repairs that restore secure shut down

If your business needs the door working at set times, tell us your schedule. We will focus on what gets you back to normal operation with commercial garage door repair.

Emergency garage door repair

Emergency service is for doors that are stuck, unsafe, or not secure. A door that will not close is a security issue. A door that will not open can trap vehicles and disrupt your day.

Emergency calls often involve

  1. Broken springs
  2. Doors off track
  3. Cables that slipped or snapped
  4. Openers that stopped mid cycle
  5. Damage after an impact

If the door is hanging at an angle, stop using it. That is a sign the system is not supported evenly. For urgent problems, emergency garage door repair can help you restore safe access and secure closing.

Timing and what can slow it down

Most repairs move quickly once the root cause is clear. The biggest delays usually come from hidden damage or multiple parts failing at once.

Common factors that affect timing

  1. Extent of wear across rollers, hinges, and bearings
  2. Track damage that needs careful alignment
  3. Opener issues that require electrical checks
  4. Door weight and size, especially on commercial setups
  5. Previous repairs that left hardware mismatched or poorly adjusted

A door can have one obvious problem and two quieter ones. Fixing only the obvious part may get it moving, but not smoothly. We focus on the full system so the door does not go right back to acting up with follow up service.

Safety notes and when to stop and call a pro

Garage doors can be dangerous when parts fail. Springs, cables, and drums are under tension. Tracks and rollers pinch. A falling door can cause serious injury.

Stop and call a pro if

  1. A spring is broken or you hear a loud bang
  2. A cable is frayed, loose, or off the drum
  3. The door is crooked, off track, or jammed
  4. The opener is pulling hard but the door barely moves
  5. The bottom section bends or the door flexes oddly

If you must move the door, do not do it alone. Keep people and pets away. Also, do not unplug safety sensors or bypass them. Those sensors exist for a reason, and issues like these should be handled by garage door repair pros.

How to prepare before we arrive

A little prep helps the visit go smoothly. You do not need to do anything complicated.

Here is a simple checklist

  1. Clear a path to the garage door, tracks, and opener.
  2. Move vehicles back if the door can open safely.
  3. Keep pets inside and away from the work area.
  4. Share any recent changes, like new remotes or a power outage.
  5. Point out any spots where the door rubs or makes noise.

If the door is stuck closed and your car is inside, tell us. That changes the plan, and we will prioritize safe access using the right garage door service approach.

After service care and what to watch for

Good habits extend the life of your door. Most care is simple and takes only a few minutes now and then.

You can do a quick monthly visual check

A quick visual check helps you catch problems early.

Look for

  1. Loose bolts on hinges and brackets
  2. Worn rollers or wobbling wheels
  3. Frayed cables
  4. Bent track sections
  5. New gaps at the bottom seal

If something looks off, do not wait for it to become a full failure. The door is easier to correct when the issue is small, and routine maintenance helps prevent surprises.

You should keep an ear out for changes

Sound changes are useful clues. A squeal can point to dry rollers or hinges. A grinding sound can signal track alignment or roller wear. A popping sound can show a spring or cable issue.

If the door sounds different this week than last week, that matters. Your door is not supposed to have mood swings.

Use the door in a door friendly way

Small habits reduce wear.

Small habits reduce wear

  1. Do not hold the remote button down after the door stops.
  2. Do not race under a closing door.
  3. Do not let kids play with wall controls.
  4. Do not ignore a door that reverses.

If the opener struggles, stop running it. Continued strain can damage the opener and hardware, and it may be time for garage door opener service.

A quick guide to common problems and likely causes

This table helps you match what you see to what might be going on. It is not a final diagnosis, but it can help you explain the issue when you call.

What you noticeCommon causeWhat to do next
Door won’t open and feels heavyBroken spring or cable issueStop using opener and call for service
Door opens then reversesSensor alignment, travel limits, or bindingCheck sensor area for blockage and call if it continues
Door is crooked or off trackRoller slipped, track bent, cable problemKeep door still and schedule repair
Loud grinding or scrapingTrack alignment or worn rollersAvoid repeated cycles and request service
Opener runs but door doesn’t moveStripped gear, disconnected trolley, or spring issueTurn off opener and get it checked

Nearby areas we also serve

We provide service from San Jose across the wider Bay Area. If you are near Ashland or your work site is nearby, we can often help. If you are unsure whether your address falls within our service reach, call (650) 600-6656 and we will confirm.

Many customers also coordinate service when they are commuting or managing a property from another city. If that is you, tell us the best timing and access plan, and we can align the visit with the right garage door service.

Why homeowners and businesses choose Palms Garage Doors

You want clear answers, safe repairs, and a door that works the way it should. That means showing up ready to diagnose the full system, not just swapping a part and hoping for the best.

We focus on the whole door system, not just the loud part

Garage doors are simple in concept but picky in real life. Springs, cables, rollers, and tracks work together. If one is off, the door can bind or wear out other parts faster.

We look at

  1. Balance and lift support
  2. Track alignment and roller travel
  3. Opener settings and safety functions
  4. Hardware tightness and wear points

That approach matters for long term reliability. It also helps keep the opener from doing a job it was never meant to do. When needed, we recommend maintenance to keep everything moving smoothly.

We keep communication straightforward

You should not need a decoder ring to understand your garage door. We explain what failed, what caused it, and what options make sense for your door and usage.

Do you use the garage as your main entry door? Do you open it many times per day? Do you need quiet operation because bedrooms are above the garage? Those details help us guide the repair, or plan a better setup with installation when it makes more sense.

We handle both urgent and planned work

Some calls are urgent and some are planned. Both matter. A loud door that still works can turn into a stuck door at the worst time.

If you need Garage Door Repair in Ashland, CA after a sudden breakdown, we will focus on restoring safe operation and secure closing. If you are planning an installation or upgrading an opener, we will help you think through the best setup for daily use with garage door opener options.

Book service in Ashland, CA

Getting your garage door working again starts with a quick call and a clear description of what you are seeing. Palms Garage Doors is based in San Jose, CA and serves customers who need dependable help in Ashland and nearby areas.

Related Services

Explore additional options for Ashland, California based service and upgrades.

For Garage Door Repair in Ashland, CA, call (650) 600-6656 or visit Contact Us. If the door is stuck, crooked, or making loud new noises, stop cycling it and reach out.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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Excellent1017 reviews
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Excellent640 reviews
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Excellent24 reviews
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Excellent52 reviews
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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Ashland

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you provide garage door repair services in Ashland, CA?

<p>Yes—Palms Garage Doors serves Ashland, CA and handles Garage Door Repair and Garage Door Service for many common door and opener issues.</p>

My garage door won’t open—what should I check first?

<p>Make sure the opener has power and try the wall control and remote; if it still won’t move or seems stuck, Palms Garage Doors in Ashland, CA can help with Garage Door Opener troubleshooting and Garage Door Repair.</p>

What are signs that a garage door spring might be broken?

<p>A loud bang, a door that feels unusually heavy, or a door that only lifts a few inches can point to spring trouble; Palms Garage Doors serves Ashland, CA and offers Broken Spring Replacement.</p>

Can you help if my garage door is off track or crooked?

<p>An off-track door can be unsafe to operate, so it’s best to stop using it and have it checked; Palms Garage Doors serves Ashland, CA and provides Garage Door Repair and Garage Door Service.</p>

Do you handle emergency garage door problems in Ashland, CA?

<p>Palms Garage Doors serves Ashland, CA and offers Emergency Garage Door Repair for urgent situations like a door that won’t close or is stuck.</p>

Do you install new garage doors in Ashland, CA?

<p>Yes—Palms Garage Doors serves Ashland, CA and provides Garage Door Installation, including help selecting a door that fits your home and usage needs.</p>

Can you repair or service commercial garage doors in Ashland, CA?

<p>Palms Garage Doors serves Ashland, CA and offers Commercial Garage Door Repair for issues such as worn hardware, misalignment, or opener problems.</p>

Why is my garage door making grinding or squeaking noises?

<p>Noises can come from worn rollers, loose hardware, or parts that need adjustment; Palms Garage Doors in Ashland, CA can perform Garage Door Maintenance or Garage Door Repair to address the cause.</p>

How often should I schedule garage door maintenance?

<p>Many homeowners schedule periodic Garage Door Maintenance to help catch wear and alignment issues early; Palms Garage Doors serves Ashland, CA and can recommend a routine based on your door’s use.</p>

Do you service garage door openers and remotes?

<p>Yes—Palms Garage Doors serves Ashland, CA and provides Garage Door Opener service, including help with remotes, sensors, and opener-related performance issues.</p>

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Certifications

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