1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews

Home › Garage door services › Garage Door Service In Walnut Creek

Garage door service · Garage Door Service In Walnut Creek

Garage Door Service In Walnut Creek

Need Garage Door Service In Walnut Creek? Palms Garage Doors provides repairs, tune ups, opener help, and same day scheduling with trusted local techs

  • 4.9 on Google · 960+ reviews
  • Quoted in writing first
  • Licensed · CSLB #1088937
  • Open 24/7
Free · No obligation

Prefer a callback?

Leave your details and we will call you back to talk through the door and the next step.

Or call (650) 600-6656, open 24/7

At a glance

Garage Door Service in Walnut Creek, CA covers the practical work that keeps your door safe, quiet, and dependable. It includes troubleshooting, repairs, tune ups, and opener help for homes and light commercial properties in CA.

Garage Door Service In Walnut Creek

Garage Door Service in Walnut Creek, CA

Garage Door Service in Walnut Creek, CA covers the practical work that keeps your door safe, quiet, and dependable. It includes troubleshooting, repairs, tune ups, and opener help for homes and light commercial properties in CA.

If your door is stuck halfway, making a grinding sound, or your opener is acting moody, Palms Garage Doors can walk you through what is going on and what the next steps look like. Expect a straightforward visit that starts with inspection and safety checks, then clear options based on what we find.

What garage door service includes

Most problems come down to a few systems that all need to work together. A good service appointment focuses on the whole door, not just the loudest symptom.

Typical garage door service in Walnut Creek may include

  • Visual inspection of panels, hinges, rollers, and track alignment
  • Spring and cable inspection for wear and balance issues
  • Opener testing including force settings, travel limits, and sensor alignment
  • Lubrication in the right places with the right product
  • Tightening of loose hardware and adjustment of track and brackets
  • Safety checks for photo eyes and auto reverse behavior

You hear a bang in the garage near Northgate High, then the door feels heavy. That often points to a spring issue, but we still check cables, drums, and bearings since those parts can complain right after a spring fails.

Repair or tune up in Walnut Creek Some signs point to simple adjustment and maintenance. Others are your door waving a red flag. When the symptoms suggest a fix beyond basic adjustments, Garage Door Repair in Walnut Creek, CA may be the right next step. Door is louder than usual but still moves smoothly Door is slightly shaky, but track and hardware look intact Remote range is inconsistent and sensors look misaligned Door reverses sometimes without a clear obstruction Door will not open, or opens a few inches then stops Door feels suddenly heavy or slams down Cables look frayed, loose, or uneven on the drums Rollers wobble or the track is visibly bent Opener hums but the door does not move You see a gap in a torsion spring above the door If you are not sure, that is normal. Garage doors are basically a moving wall with a lot of hardware. When one part is off, it can look like three other parts are the problem. If your garage door will not open Start with safety and quick checks that do not put you in a risky spot. Check the wall button first. If the remote fails but the wall button works, the issue may be the remote battery or receiver Look at the photo eye sensors. Wipe the lenses. Make sure they face each other. If one is blinking, it is often alignment Listen to the opener. A brief hum then a stop can point to a stuck door, a stripped gear, or a force setting issue Look at the springs and cables from a distance. If the torsion spring has a visible gap, stop. If a cable is off the drum, stop Try the manual release only if the door is fully closed. If the door is stuck open and you pull the release, the door can drop hard If you are near downtown Walnut Creek and the door is stuck and your car is trapped, it is tempting to yank and wrestle it. That is when small problems become bigger ones. A quick inspection first saves headaches, and in urgent situations Emergency Garage Door Repair in Walnut Creek, CA can be the right move.

Why garage doors get loud

Garage door noise has a personality. The sound often hints at the cause.

  • Squealing or chirping. Dry rollers, dry hinges, or the wrong lubricant
  • Grinding or scraping. Track alignment issues, worn rollers, or debris in the track
  • Popping or banging during movement. Door binding, spring issues, or hardware shifting under load
  • Rattling. Loose hinges, loose track bolts, or an opener mount that needs tightening

A home up near Shell Ridge might get a lot of dust and grit blown into the garage. That grit can build up in the track and rollers over time. The result is a scrape that sounds worse than it is, until it is not.

Spring help in Walnut Creek

Yes. Spring work is a common part of garage door service in Walnut Creek. Springs handle the heavy lifting. When they are worn or broken, doors get heavy fast. If the spring is broken, Broken Spring Replacement in Walnut Creek, CA focuses on safe parts replacement and restoring balance.

What we look at during spring related service

  • Spring type and correct sizing for the door weight
  • Cycle wear, corrosion, and balance
  • Cable condition and drum wear
  • Center bearing and end bearing plates
  • Proper door balance after service

What you might notice with spring trouble

  • Door opens a little then stops
  • Opener struggles or reverses
  • Door feels unusually heavy in manual mode
  • A loud bang from the garage when nobody is in there

If you ever hear that bang and think, Was that a firecracker, it is often a spring letting go. It is a classic garage mystery sound.

Cables, rollers, and tracks

These parts are the unsung crew. Springs get the attention, but cables and rollers do a lot of work every single day.

  • Fraying near the bottom bracket
  • Uneven winding on the drum
  • Slack on one side causing the door to lift crooked
  • Flat spots that thump as the door moves
  • Worn bearings that squeal
  • Rollers jumping in the track during travel
  • Minor bends from bumping with a trash can or bike
  • Loose lag bolts causing the track to shift
  • Misalignment that makes the door rub and slow down

If your door looks slightly crooked while opening, that is a stop and check moment. Continuing to run it can tug cables off the drums.

Opener help for Walnut Creek homes

Openers are part motor, part logic, part attitude. When something is off, they can act unpredictable. If the issue points to the opener itself, Garage Door Opener in Walnut Creek, CA support can include testing, adjustments, and safety sensor checks.

Opener service may include

  • Testing the opener drive system and internal wear signs
  • Adjusting travel limits so the door seals without overtravel
  • Checking force settings so the opener does not fight the door
  • Aligning and testing safety sensors
  • Inspecting the rail, trolley, and mounting points
  • Pairing remotes and keypads when needed

Common opener problems in Walnut Creek homes

  • Door reverses when closing, especially in bright afternoon sun
  • Wall button works but remotes do not
  • Opener lights flash and the door will not move
  • Door closes, touches the floor, then opens right back up

I swear it only does this when I am late. Garage doors have timing like that.

Watch video on YouTube

Residential service across Walnut Creek neighborhoods Walnut Creek has a mix of older homes and newer builds, and garage setups vary a lot. One neighborhood might have low headroom. Another might have tall doors for SUVs and storage racks. For a broader look at nearby coverage in California, you can also review Walnut Creek, CA service areas. We commonly service situations like Two car steel doors in Rancho San Miguel and Saranap edges Townhome garages near Broadway Plaza with tighter clearances Homes near Heather Farm Park where doors see frequent daily cycles Properties off Ygnacio Valley Road with vibration from busy traffic nearby Hillside homes where slight settling can affect track alignment over time We tailor the service approach to the door style, hardware, and how the garage is used. A door that opens four times a day needs different attention than a door that opens twenty times a day because the garage is the main entry. Light commercial and retail garage door service Garage door service is not just for homes. Walnut Creek has plenty of small commercial spaces that rely on doors for deliveries, storage, and daily operations. When business doors are involved, Commercial Garage Door Repair in Walnut Creek, CA may be relevant when the door will not secure or move reliably. Common commercial situations Roll up doors for back of house deliveries Sectional doors for small warehouses and contractor bays Shared garage doors for multi tenant buildings Security related concerns when a door does not fully close For business owners, downtime is the real annoyance. If a delivery is waiting, everyone is standing around staring at a door like it is going to apologize and start working again. What happens during a service visit A typical service visit is built to be efficient and thorough. Ask what you are seeing and hearing. The timeline matters. It started last week is different than it happened five minutes ago Inspect the door system including springs, cables, rollers, track, hinges, and mounting points Test door balance and movement. A balanced door moves smoothly and does not drift Inspect and test the opener including travel, force, sensors, and mounting Recommend next steps based on condition and safety You will get plain language explanations. No jargon parade. If a part is worn, we will show you where and what it is doing. What you can do yourself and what to leave to a pro Keep photo eye sensors clean and aligned Listen for new sounds and note when they happen Keep the track area free of debris Test the door with the wall button and remote to compare behavior Use a garage door safe lubricant lightly on hinges and rollers if appropriate Spring replacement or adjustment Cable work, bottom bracket work, or drum resets Track re mounting and major alignment Opener force setting changes if the door is not balanced Any situation where the door is stuck open or partially open If you are standing on a ladder thinking, This seems fine, that is often your cue to pause. Garage doors are heavy and the hardware stores energy.

How long a repair can take Timing depends on what is happening and what parts are involved. Some issues are quick adjustments. Others require careful part replacement and rebalancing. Common factors that affect timing Whether the door is stuck and needs safe securing first Spring type and door weight Extent of track misalignment or mounting damage Opener model and whether settings or parts are involved Previous repairs that used mismatched parts Access in the garage, especially in packed storage spaces A simple sensor alignment is usually straightforward. A door with a slipped cable and bent track takes more steps because the door must be stabilized before anything gets reset. Quick guide to common door setups If your door has It often means A long spring along the horizontal track Extension spring system A spring bar above the door opening Torsion spring system A door that feels heavy but springs look intact Balance issue, cable issue, or hardware drag A door that stops and reverses near the floor Sensor issue, force setting, or travel limit Service area ZIP codes in and near Walnut Creek Palms Garage Doors provides garage door service in Walnut Creek and nearby areas. ZIP codes we commonly cover in Walnut Creek include 94595 94596 94597 94598 If you are close to the Walnut Creek border near Concord, Pleasant Hill, Lafayette, or Alamo, we can confirm coverage when you call.

Why Walnut Creek homeowners call

A garage door usually breaks at the least convenient moment. It is like it waits for grocery bags, a meeting, or a school pickup line.

  • Door will not close and you want the house secured
  • Car is trapped and you need to get to work
  • Door is loud enough to wake a light sleeper
  • Remote and keypad suddenly stop cooperating
  • Door looks crooked and you do not want to force it
  • You are moving in or moving out and want the door checked

You are going to think this is silly, but it started after I bumped it with a ladder. Not silly. That is a classic cause of track tweaks.

How to prepare for your appointment

A few small steps help us diagnose faster and work safer.

  • Clear a path near the door and along the opener area
  • Keep pets inside and away from the garage during testing
  • If possible, leave the door in the position where the problem occurs
  • Tell us what you noticed first and what changed since then
  • Share any recent events like a power outage, a bump, or unusual noise

If the garage is also your storage room, no judgment. Just make a little elbow room near the track and springs.

Garage door service for real life situations in Walnut Creek

  • You are heading to BART and the door will not close all the way. We check sensors, alignment, travel limits, and door balance
  • You live near Mount Diablo Boulevard and the door is suddenly loud. We inspect rollers, hinges, track mounting, and lubrication points
  • Your door shakes when opening and you see worn rollers. We verify the track is true and replace or adjust components as needed
  • Your opener works but the door feels heavy in manual mode. That often points back to spring balance or binding hardware

The goal is to get the door moving smoothly and predictably so it is not a daily gamble.

Related services in Walnut Creek, CA garage door repair in Walnut Creek when the door will not move or will not secure garage door installation in Walnut Creek for a new door setup garage door opener service in Walnut Creek for sensors, remotes, and travel settings garage door maintenance in Walnut Creek to reduce noise and wear broken spring replacement in Walnut Creek when the door feels heavy or you hear a bang emergency garage door repair in Walnut Creek when the door is stuck or unsafe commercial garage door repair in Walnut Creek for deliveries and daily operations garage door services for an overview of service options garage door repair for common repair categories garage door installation for door replacement planning garage door opener help for motor and control issues garage door maintenance for tune ups and preventative checks About the company Palms Garage Doors is based in San Jose, California and serves customers in the region. To learn more about the team and how we work, visit the About Us page. Schedule garage door service in Walnut Creek If your door is stuck, noisy, or not behaving like it used to, Palms Garage Doors is ready to help with garage door service in Walnut Creek, CA. Call +1 650 600 6656 or use the Contact Us page to schedule service and tell us what your door is doing.

Reviewed by Elad Levi, owner · Updated November 2026Licensed contractor, CSLB #1088937 · C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

All reviews
Google
Google
Yelp
Yelp
Angie's List
Angie's List
BBB
BBB
Thumbtack
Thumbtack
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Questions

Frequently Asked Questions (FAQs)

Do you provide garage door service in Walnut Creek, CA?
Yes. Palms Garage Doors serves Walnut Creek and nearby areas, offering a range of services including Garage Door Service for many common door and opener needs.
What are common signs my garage door needs service?
Noisy operation, uneven movement, slow response, shaking, or a door that won’t fully open or close are common indicators. Palms Garage Doors can help assess and address these issues through Garage Door Service.
Can you help if my garage door won’t open or is stuck?
Yes. A stuck door can be related to springs, cables, rollers, tracks, or the opener. Palms Garage Doors offers Garage Door Service to diagnose the cause and recommend next steps.
Do you service garage door openers as well as the door itself?
Yes. Palms Garage Doors offers a range of services including Garage Door Service for both garage doors and many opener-related concerns such as remotes, sensors, and operation issues.
Why is my garage door making loud or unusual noises?
Noise can come from worn rollers, loose hardware, track alignment issues, or general wear. Palms Garage Doors can provide Garage Door Service to inspect and address common noise sources.
What should I do if my garage door closes and then reverses?
This can be caused by sensor alignment, obstructions, track issues, or opener settings. Palms Garage Doors offers Garage Door Service to help identify the issue and restore normal operation.
Do you handle garage door spring and cable issues?
Yes. Springs and cables are key components and can affect safety and performance. Palms Garage Doors offers a range of services including Garage Door Service that can address these types of problems.
Can you service garage doors for homes, townhomes, and small businesses in Walnut Creek?
Yes. Palms Garage Doors works with a variety of property types and offers Garage Door Service tailored to common residential and light commercial needs.
How often should I schedule routine garage door service?
Many homeowners schedule periodic maintenance to help reduce wear and catch issues early. Palms Garage Doors can provide general Garage Door Service and maintenance based on your door’s usage and condition.
What information should I have ready when I call for garage door service?
It helps to note the door type, approximate size, opener brand (if known), a description of the issue, and any recent changes in operation. Palms Garage Doors can use that information to guide the Garage Door Service process.

Certifications

Our Awards & Certifications

Free · No obligation

Request a callback

Tell us about the door and we will get back to you.

Talk to a licensed technician

Call now or book online. A licensed technician will look at the door and quote in writing first.