1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews

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Garage Door Service In Sunnyvale

Need fast repairs or maintenance? Palms Garage Doors provides trusted Garage Door Service In Sunnyvale with same day help and honest pricing today

  • 4.9 on Google · 960+ reviews
  • Quoted in writing first
  • Licensed · CSLB #1088937
  • Open 24/7
Free · No obligation

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At a glance

Palms Garage Doors provides Garage Door Service in Sunnyvale, CA for the real work that keeps your door safe, smooth, and reliable. That can mean a repair when the door will not close, a tune up when it starts squeaking, or replacing worn parts before they cause a bigger headache.

Garage Door Service In Sunnyvale

Garage Door Service in Sunnyvale, CA

Palms Garage Doors provides Garage Door Service in Sunnyvale, CA for the real work that keeps your door safe, smooth, and reliable. That can mean a repair when the door will not close, a tune up when it starts squeaking, or replacing worn parts before they cause a bigger headache.

Palms Garage Doors helps Sunnyvale homeowners, renters, property managers, and small businesses who need practical help and clear next steps. Expect a straightforward visit that starts with a safety check, a quick diagnosis, and a plan for repair or maintenance based on what your door is doing right now. If you want to learn more about the team behind the work, visit About Us.

What counts as garage door service in Sunnyvale

Most people call when something stops working. Many more should call when something starts acting a little weird. Garage doors are heavy systems with moving parts. Small symptoms can point to a specific issue.

Door goes down, then pops back up. Okay, any flashing lights on the opener. Yeah. Also it squeals like a haunted house.

That combo often points to sensor alignment plus dry rollers or worn rollers. One visit can sort out both.

What should I expect during a service visit A good service visit is calm and methodical. If you are near downtown Sunnyvale, off El Camino Real, or tucked into a quiet neighborhood near Cherry Chase, the process is the same. Listen to your description of the problem and when it started Check the door balance and travel by hand if it is safe to do so Inspect springs, cables, drums, rollers, hinges, and track condition Test the opener functions including force settings, limits, and safety reversal Confirm sensor alignment and wiring condition Recommend the next step and complete the work you approve Run multiple open and close cycles and check for smooth movement You do not need to clear out your whole garage. Moving a car out helps. Clearing a couple feet around the door opening also helps. We will work around what you have within reason. We have all seen the classic garage storage Tetris situation. How do I know if my garage door needs repair right now Some signs are annoying. Some are safety issues. If you notice any of the items below, it is time to schedule service in Sunnyvale California. The door feels heavier than normal or will not stay halfway open A loud bang from the garage and the door will not lift The door is crooked in the opening Frayed cables or loose cable strands near the bottom brackets Rollers that wobble or pop out of the track The opener strains, stops, or reverses The door slams shut or bounces when closing The bottom seal is torn and daylight shows through A lot of garages near Mathilda Avenue and Lawrence Expressway see frequent daily cycles. Two cars in and out. School runs. Costco runs. That kind of use can wear rollers and hinges faster. If you hear a new rattle and the door starts to shake near the top, it is usually hardware loosening or roller wear, not the whole door is doomed.

My garage door will not open and common causes

When a door will not open, the cause is usually one of these.

  • Broken torsion spring or extension spring
  • Opener issue such as stripped gear, logic board trouble, or failed capacitor
  • Door is jammed due to a bent track or an obstruction
  • Lift cables have slipped off the drum
  • Roller has jumped the track
  • Locked door or engaged manual lock
  • Emergency release is pulled and trolley is disconnected

If you suspect a broken spring, avoid forcing the door with the opener. The opener can struggle and the door can drop suddenly. If the door is stuck closed and you need your car, it is tempting to muscle it. That is where people throw out their backs. Better to pause and get it checked.

The door closes then reverses and what is happening

This is a classic Sunnyvale call, especially in garages that get dust, spider webs, or a little clutter near the door opening.

  • Safety sensors are misaligned or blocked
  • Sunlight hits the sensor eye at certain times of day
  • Sensor wires are loose or damaged
  • Travel limits are set incorrectly and the opener thinks it hit the floor early
  • Door has resistance from dry rollers, track misalignment, or a bent section
  • Bottom seal catches on a raised slab edge

Around late afternoon, sunlight can hit the sensor just right in some west facing garages. The door behaves all day, then at 5 pm it suddenly refuses. A minor sensor adjustment or shielding approach can fix that kind of timing related issue.

Why is my garage door so noisy

A noisy garage door is not just annoying. It is often the first sign that parts are wearing or the door is running unevenly.

  • Squeaking or chirping often rollers or hinges need service, sometimes rollers are worn
  • Grinding often track issues, roller wear, or opener rail problems
  • Popping often hinges shifting under load, loose hardware, or panel flex
  • Rattling often loose bolts, opener mounting vibration, or worn bearings
  • Bang on opening or closing can be spring issues or a door that is out of balance

A quiet door is not about drowning it in lubricant. The goal is smooth movement, correct alignment, and parts that are not fighting each other.

Do you service garage door openers too

Yes. Garage Door Service in Sunnyvale includes both the door and the opener, since they work as a system. If you think the issue is mostly the operator, start with garage door opener in Sunnyvale, CA troubleshooting and diagnostics.

  • Remote and keypad issues
  • Wall button and wiring problems
  • Safety sensor diagnostics
  • Opener force and limit adjustment
  • Chain or belt tension and rail inspection
  • Noisy opener operation
  • Power and backup behavior during outages
  • Connectivity issues for smart features when applicable

If your opener works sometimes and not others, check the basics. Replace remote batteries. Make sure the lock feature is not engaged on the wall control. Then stop there and avoid repeated cycling if the door is binding. Repeating the same failing cycle is how small problems become big ones.

Watch video on YouTube

Can you help with broken springs and cables Yes. Springs and cables are among the most common repair items. For a focused visit, see broken spring replacement in Sunnyvale, CA. Springs do the heavy lifting. Cables keep the door lifting evenly. When either wears out, you can see symptoms like these. Door feels heavy Door lifts a few inches then stops Door rises crooked Cables look frayed or unevenly wound on the drums Opener strains or will not lift the door If you see a cable hanging loose or off the drum, leave the door in place. Trying to rewind it yourself can go sideways quickly. This is one of those a stitch in time situations, and the stitch needs the right tools. What does a tune up include A tune up is for doors that still work but are noisy, shaky, or starting to feel off. Think of it like getting your car aligned before the tires wear unevenly. Tightening of door and track hardware Roller and hinge inspection with replacement recommendations as needed Track inspection for alignment and damage Spring and bearing inspection for wear indicators Door balance check Opener limit and force check Safety sensor test and alignment Lubrication where appropriate It is normal for garages in Sunnyvale to collect fine dust, leaves, and grit, especially near busy roads like El Camino Real. That grime can add friction over time. Garage door maintenance in Sunnyvale helps reduce that slow buildup. Do you work on residential and small commercial doors in Sunnyvale Yes. Sunnyvale has a mix of single family homes, townhomes, and light commercial spaces. We regularly see the situations below. For business doors, commercial garage door repair in Sunnyvale, CA is available for frequent cycle and security focused issues. Two car steel doors in neighborhoods near Serra Park Older wooden doors in established areas that need careful alignment Townhome garages with shared drive lanes where sensor placement matters Roll up and sectional doors for small warehouses and workshops Service bay doors that cycle frequently Doors that need consistent closing behavior for security routines If your business relies on daily vehicle access, a sticking door turns into a schedule problem fast. We focus on getting the door operating smoothly and safely so your day can get back on track.

Should I repair the door or replace parts Most service calls in Sunnyvale come down to targeted part replacement and adjustment. Full door replacement is sometimes the right move, but we usually start by looking at what is actually worn and what is still solid. If you are weighing options, garage door repair in Sunnyvale is often the right starting point before considering bigger changes. The door panels are in decent shape The door runs true in the opening once tuned The issue is isolated to springs, rollers, hinges, cables, or opener components Multiple panels are damaged or the door is badly bowed The track is significantly bent in several areas The door is consistently out of square due to structural issues You have repeated issues from mismatched parts or old modifications We sometimes hear it has always been loud, that is just how it is. Then we tighten a few loose points, replace a couple worn rollers, and suddenly the door stops sounding like a shopping cart. Not magic. Just alignment and parts that roll like they should. How long does garage door service take Timing depends on the issue and the door type. Some adjustments are quick. Some repairs require more disassembly and careful balancing. Whether the door is stuck open or stuck closed Spring type and overall door weight Severity of track damage or misalignment Condition of rollers, hinges, and bearings Opener model and availability of compatible parts Previous DIY fixes that changed the setup Space to work, such as cars parked close to the door Weather and temperature changes that affect door expansion and contraction If the door is unsafe to cycle, we focus first on stabilizing it. Then we move into repair steps that return smooth travel. What can I do before the technician arrives A little prep saves time and keeps the visit simple. Move vehicles out if the door can be opened safely Clear a path along the inside of the door and the tracks Make sure the opener has power if possible Locate your remotes and keypad code info if relevant Keep pets and kids away from the work area If the door is hanging crooked or a spring looks broken, do not pull the emergency release or try to lift the door manually. Keep it as is and let us inspect it.

What are common garage door problems in Sunnyvale homes

Sunnyvale homes often share a few patterns in CA.

  • High daily use from commuting and school drop offs
  • Garages used as storage, which increases the chance of sensor blockage
  • Temperature swings that affect wood doors and weather seals
  • Settling driveways that create bottom seal gaps over time
  • A door that binds near the top because the track shifted slightly over time
  • Sensors that go out of alignment after a bike handlebar bumps the bracket
  • A door that starts reversing after someone sweeps leaves into the sensor line
  • An opener that strains because the door balance is off and springs are tired

The good news is that most of these are straightforward once you pinpoint the cause.

What parts usually wear first

Wear depends on door weight and usage. In many Sunnyvale garages, the first items to show age are the ones that move every cycle.

  • Rollers
  • Hinges
  • Lift cables
  • Springs
  • Bearings
  • Bottom seal and perimeter weather stripping
  • Opener drive components such as chain, belt, or internal gear
SymptomCommon culprits
Door shakes or wobblesWorn rollers, loose hinges, track alignment
Door feels heavySprings losing lift, broken spring
Door reverses at the floorSensors, travel limits, binding track
Loud rattlingLoose hardware, opener mounting, worn rollers
Crooked doorCable issue, track issue, roller off track

Which Sunnyvale ZIP codes do you serve

Palms Garage Doors provides garage door service in Sunnyvale across many nearby ZIP codes including 94085, 94086, 94087, 94088, 94089, 94090, 94091, and 94092.

If you are near major routes like US 101, Central Expressway, or Lawrence Expressway, we are familiar with the area and the typical home styles and door setups found there. You can also review Sunnyvale, CA service areas and the full service areas list.

Why choose Palms Garage Doors for garage door service in Sunnyvale Palms Garage Doors is based in San Jose, CA, and we regularly work in Sunnyvale. That means we are used to local drive times, local housing layouts, and the day to day realities of busy households and small businesses. Clear explanations in plain language A focus on safe operation and smooth door movement Respect for your driveway, garage space, and schedule Practical recommendations based on what we see on site We aim to be the calm voice when your garage door is doing its best impression of a stubborn mule. Related services in Sunnyvale, CA garage door repair in Sunnyvale garage door installation in Sunnyvale, CA garage door opener service in Sunnyvale garage door maintenance in Sunnyvale broken spring replacement in Sunnyvale commercial garage door repair in Sunnyvale emergency garage door repair in Sunnyvale garage door services garage door repair garage door installation garage door opener garage door maintenance broken spring replacement commercial garage door repair emergency garage door repair Schedule garage door service in Sunnyvale If your door is stuck, noisy, crooked, or just not acting right, Palms Garage Doors can help you sort it out with professional garage door service in Sunnyvale, CA. Call +1 650 600 6656 or use Contact Us to schedule.

Reviewed by Elad Levi, owner · Updated November 2026Licensed contractor, CSLB #1088937 · C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Excellent1017 reviews
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Excellent640 reviews
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Excellent52 reviews
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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
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Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
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+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
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+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

Do you provide garage door service in Sunnyvale, CA?
Yes. Palms Garage Doors serves Sunnyvale and nearby areas and offers a range of services, including Garage Door Service for many common door and opener issues.
What types of garage door problems can you help with?
Palms Garage Doors can assist with issues like doors that won’t open or close properly, unusual noises, worn parts, and opener-related concerns as part of its Garage Door Service offerings.
Can you service both residential and light commercial garage doors in Sunnyvale?
Palms Garage Doors provides Garage Door Service for many residential setups and some light commercial door systems, depending on the door type and configuration.
Do you work on different garage door brands and opener models?
Yes. Palms Garage Doors works with a variety of common garage door and opener brands as part of its general Garage Door Service.
My garage door is making loud noises—what should I do?
Stop using the door if it seems unsafe and schedule Garage Door Service. Palms Garage Doors can help identify typical causes such as wear, misalignment, or hardware issues.
What are signs my garage door needs service soon?
Common signs include slow or uneven movement, shaking, scraping sounds, remote or wall control issues, and visible wear on components. Palms Garage Doors can evaluate these concerns through Garage Door Service.
Can you help if my garage door is stuck open or stuck closed?
Yes. Palms Garage Doors offers Garage Door Service that can address doors that are stuck, including checking the opener, sensors, tracks, and related hardware.
Do you handle garage door opener troubleshooting and adjustments?
Yes. Palms Garage Doors offers services that include garage door opener troubleshooting, adjustments, and related Garage Door Service work when the opener isn’t operating as expected.
Is it safe to repair a garage door spring or cable myself?
Springs and cables can be hazardous to handle without proper tools and training. It’s generally best to contact a professional—Palms Garage Doors provides Garage Door Service for these types of repairs.
How do I schedule garage door service in Sunnyvale with Palms Garage Doors?
You can contact Palms Garage Doors to describe the issue and arrange a service visit. They offer a range of services, including Garage Door Service, to help address common garage door needs.

Certifications

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