1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews

Home โ€บ Garage door services โ€บ Garage Door Service In San Carlos

Garage door service ยท Garage Door Service In San Carlos

Garage Door Service In San Carlos

Garage Door Service In San Carlos from Palms Garage Doors for repairs, tune ups, opener help, springs and cables, fast scheduling and trusted service

  • 4.9 on Google ยท 960+ reviews
  • Quoted in writing first
  • Licensed ยท CSLB #1088937
  • Open 24/7
Free ยท No obligation

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At a glance

Palms Garage Doors provides Garage Door Service in San Carlos, CA to help keep your door opening smoothly, closing safely, and sounding like a garage door instead of a drum solo. It covers repairs, maintenance, and troubleshooting for doors, openers, springs, cables, rollers, tracks, and safety sensors.

Garage Door Service In San Carlos

Garage Door Service in San Carlos, CA

Palms Garage Doors provides Garage Door Service in San Carlos, CA to help keep your door opening smoothly, closing safely, and sounding like a garage door instead of a drum solo. It covers repairs, maintenance, and troubleshooting for doors, openers, springs, cables, rollers, tracks, and safety sensors.

Palms Garage Doors helps San Carlos homeowners, renters, property managers, and light commercial sites when the door is stuck, noisy, off track, or simply due for a tune up. Expect a straightforward visit where we inspect the system, explain what we see in plain language, and recommend next steps based on how you use the door and the condition of the parts.

What does garage door service include

A garage door is a system, not just a panel that goes up and down. Service usually focuses on parts that carry weight, guide movement, and control the opener.

Common garage door service items include

  • Safety inspection of springs, cables, drums, and end bearings
  • Track and roller check for wear, wobble, and binding
  • Hardware tightening on hinges, brackets, and track supports
  • Door balance test to reduce strain on the opener
  • Opener checks for force settings, travel limits, and rail issues
  • Sensor alignment and wiring inspection
  • Lubrication of key moving points using the right product in the right places
  • Weather seal review at the bottom seal and jamb seal

If you are in San Carlos near Laurel Street, up by the hills above Eaton Park, or closer to Industrial Road, the needs are often similar. Doors get used a lot for parking, storage, and daily routines. Wear adds up across California and the Peninsula.

When should I call for garage door service in San Carlos If something feels off, it usually is. A garage door rarely fixes itself overnight. Call for garage door service in San Carlos when you notice The door shakes, jerks, or looks uneven as it moves You hear grinding, squealing, or a new loud bang The opener starts, then stops, then reverses The door closes and pops back up The door feels heavy when lifting manually One side of the door rises faster than the other The remote works only when you are basically inside the garage The bottom seal is torn and daylight shows through A quick real world moment we hear a lot. I pressed the button and it moved two inches. Then it sighed and quit. That sigh is usually the opener protecting itself, or the door binding in the tracks. What can I expect during a service visit We keep it practical. Most people in San Carlos just want the door working again without mystery or drama. A typical service appointment with Palms Garage Doors looks like this We ask what the door is doing and when it started We do a visual safety check before running the door We test the door manually to check balance and binding We inspect key wear points like springs, cables, rollers, and hinges We test the opener and sensors We explain what we found and what options make sense We complete the agreed work and recheck operation You will also get simple use tips, like when not to keep tapping the wall button and hoping for the best.

Why is my garage door so noisy

Noise is one of the most common reasons people request garage door service in San Carlos. It is also one of the most fixable, once you identify the source. If the issue points to a specific fault, Garage Door Repair in San Carlos, CA may be the next step.

Typical causes of a noisy door include

  • Dry rollers or worn rollers that chatter on the track
  • Loose hinges that click with each panel movement
  • Track brackets that have slowly loosened over time
  • A door that is out of balance and straining
  • An opener chain or belt that needs adjustment
  • Vibration transfer to framing, common in older garages

San Carlos homes range from classic builds to newer remodels. Older framing can amplify vibration. You might hear the door in the kitchen and think someone is rearranging pans. The good news is that noise often points directly to what needs attention.

What causes a garage door to get stuck halfway

A door that stops halfway is usually dealing with resistance or a safety trigger.

Common reasons include

  • A worn spring that can no longer support the door weight
  • Frayed cables that are starting to bind on the drums
  • A track obstruction, even a small rock or hardened debris
  • A roller that has slipped or is failing and no longer rolls
  • Opener force settings that are no longer matched to the door
  • A door that is rubbing because the track is out of alignment

If your door stops around the same spot each time, that location is a clue. It is like a squeaky stair on the third step. Something is happening right there.

Springs, cables, and the heavy lifting

If garage doors had a motto, it would be looks easy, weighs a lot. Springs and cables do the heavy lifting. The opener mainly guides movement.

Two common spring setups you may have in San Carlos

Spring typeWhere it sitsWhat you might notice when it fails
Torsion springsAbove the door on a metal shaftLoud bang, door feels heavy, door may lift a few inches then stop
Extension springsAlong the horizontal tracksDoor may lift unevenly, one side may lag, cables may look slack

Cables are equally important. If a cable frays or slips, the door can rise crooked or jam. If you see dangling cable strands or one side looks higher, stop using the door and get it checked. Many spring issues are handled through Broken Spring Replacement in San Carlos, CA.

Why does my garage door reverse when closing

Reversing is often a safety behavior. The system is designed to stop and reverse when it thinks something is in the way.

Common causes

  • Safety sensors are misaligned, dirty, or bumped
  • Sun glare can interfere with certain sensor angles
  • The door is binding due to track or roller issues
  • The opener travel limits are off
  • The bottom seal is catching on an uneven floor edge

San Carlos garages often have slightly sloped floors for drainage. If the door hits a high spot at the threshold, it can trigger a reversal. It is a small thing that creates a big annoyance. For background on how a garage door works as a system, see https://en.wikipedia.org/wiki/Garage_door.

Watch video on YouTube

Opener help for homes and small commercial spaces Garage door opener issues are a frequent part of garage door service in San Carlos, especially with busy households and multi car driveways. If the opener is the main concern, Garage Door Opener in San Carlos, CA support may be a good fit. We commonly help with Opener that runs but the door does not move Door that moves a little then stops Remote and keypad programming Wall button problems and intermittent operation Chain or belt drive adjustments Rail or trolley issues Sensor wiring that has been nicked, stapled, or tugged Light commercial sites around Old County Road or near El Camino Real often need consistent operation for deliveries and daily access. If your opener is acting up during peak business hours, scheduling a service visit before it becomes a full stop can save a lot of hassle. For business settings, Commercial Garage Door Repair in San Carlos, CA may be relevant. What is a tune up and what does it actually do A tune up is not a sales pitch. It is basic care that helps the door move with less strain and fewer surprises. Ongoing care is covered by Garage Door Maintenance in San Carlos, CA. A practical tune up typically includes Checking door balance and manual lift feel Inspecting rollers, hinges, and track condition Tightening hardware that has loosened from vibration Lubricating hinges, rollers, and springs where appropriate Testing safety sensors and auto reverse behavior Reviewing opener settings and listening for strain Think of it like aligning a shopping cart wheel before you try to push it across the parking lot. The door should glide, not fight you. What if my garage door is off track An off track door can look scary because it is. The panels may tilt, the rollers may pop out, and the door can bind hard. If you are dealing with an urgent issue, Emergency Garage Door Repair in San Carlos, CA may be needed. If you suspect the door is off track Stop using the opener Do not try to force the door closed with repeated button presses Keep kids and pets away from the opening If the door is partially open, avoid standing under it Off track issues can happen after a roller failure, a bumped track, or an impact. In tight San Carlos garages, a mirror clip or bike handlebar can catch a panel edge. It happens fast.

Can you service custom, wood, or insulated doors San Carlos has a mix of door styles, including older wood doors, newer insulated steel doors, and modern full view designs in remodels. Garage door service can be tailored to Heavier doors that require correct spring sizing and balance Doors with decorative hardware that needs careful handling Insulated doors where roller choice affects noise and feel Taller doors common in upgraded garages If you are near the San Carlos Airport area or in neighborhoods with updated facades, you may have a door that looks great but needs precise tuning to run quietly. What affects results and timing Garage door work is mechanical. The outcome and the time it takes depend on what we find on site and how the door has been operating. Factors that can affect results and timing include Parts availability for older or uncommon opener models Door weight and construction, especially solid wood Degree of wear on multiple components at once Track condition and whether framing has shifted over time Prior repairs that used mismatched parts Weather exposure, rust, and coastal air influence in the Bay Area How often the door is used each day Sometimes the fix is straightforward. Sometimes you tug one thread and discover the whole sweater has been through a lot. Either way, we explain what matters most for safe operation. Tips you can try before scheduling service If the door is stuck open or acting weird, you can do a couple of safe checks. No heroics. Simple things to try Check if the opener is unplugged or the breaker tripped Replace the remote battery if range suddenly dropped Wipe the safety sensor lenses with a clean, dry cloth Make sure nothing is blocking the sensor line near the floor Listen for the opener motor running without movement If safe to do so, try the manual release to see if the door moves smoothly by hand Stop and call for help if The door feels very heavy You see a broken spring Cables look loose, frayed, or uneven The door is crooked or jammed in the opening A quick anecdote we hear in San Carlos. I pulled the red cord and the door dropped like it had a grudge. That is a classic sign the counterbalance is not doing its job.

Service area notes and local scenarios in San Carlos

San Carlos is a city where a garage often does double duty. Parking, storage, a small workshop, maybe a treadmill that is used twice a month, no judgment.

Common San Carlos scenarios we see

  • Tight driveway angles off Alameda de las Pulgas where the door gets bumped by a taller vehicle
  • Older detached garages near downtown where hardware loosens over time
  • Hillside homes where wind and temperature swings affect door movement
  • Families near parks like Burton Park where the door cycles constantly with carpools and sports gear
  • Small businesses where the door is used like a front door for deliveries

If you are commuting to Caltrain, running errands along El Camino Real, or heading to 101, the garage door tends to be a daily touchpoint. When it fails, your schedule feels it immediately. You can also review San Carlos, CA service areas if you are nearby.

ZIP codes we commonly serve near San Carlos

For garage door service around San Carlos and nearby Peninsula communities, these ZIP codes come up often

  • 94070
  • 94061
  • 94062
  • 94063
  • 94065
  • 94402
  • 94403
  • 94303
  • 94306
  • 94002

If you are close by but not sure which applies, it is still worth reaching out.

How to keep your garage door behaving between visits

You do not need a toolbox hobby to keep things in decent shape. A little awareness goes a long way.

Habits that help

  • Do not ignore new noises, they are early warnings
  • Keep the tracks visually clear near the floor
  • Do not spray heavy grease into the tracks
  • Avoid hanging heavy items on door panels
  • If the door starts to feel heavy, stop using it and get it inspected

And one more piece of friendly advice. If the door only closes when you hold the wall button down, do not keep doing that and hoping nobody notices. That behavior often points to a sensor or safety issue that should be addressed.

Why choose Palms Garage Doors for San Carlos garage door service Palms Garage Doors is based in San Jose, CA and we regularly serve San Carlos for repairs, maintenance, and opener support. We are used to the mix of older homes, updated garages, and small commercial needs across the Peninsula. To learn more about the team, visit our About Us page. What you can expect from our approach Clear explanations without jargon A focus on safe operation and smooth movement Options based on your doorโ€™s condition and how you use it Respect for your driveway, garage space, and time window We aim to leave you with a door that operates predictably, so you can get on with your day in CA. Related services in San Carlos, CA Garage door repair in San Carlos, CA for doors that are stuck, noisy, or off track Garage door installation in San Carlos, CA when it is time for a replacement Garage door opener in San Carlos, CA for remotes, programming, and opener issues Garage door maintenance in San Carlos, CA for tune ups and preventative checks Broken spring replacement in San Carlos, CA when the door suddenly feels heavy Emergency garage door repair in San Carlos, CA for urgent safety and access issues Commercial garage door repair in San Carlos, CA for small business doors and access points Garage door repair for common mechanical and safety problems Garage door installation for new doors and replacements Garage door opener troubleshooting and adjustments Garage door maintenance for routine care and smooth operation Broken spring replacement for counterbalance problems Emergency garage door repair when the door cannot wait Commercial garage door repair for business use cases Schedule garage door service in San Carlos If your door is loud, stuck, reversing, or simply due for attention, Palms Garage Doors is ready to help with garage door service in San Carlos, California. To schedule, contact us through Contact Us or call +16506006656.

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
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Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

Do you provide garage door service in San Carlos, CA?
Yes. Palms Garage Doors serves San Carlos and nearby areas and offers a range of services including Garage Door Service.
What types of garage door problems can you help with?
Palms Garage Doors can assist with common issues like doors not opening/closing smoothly, unusual noises, worn components, and general operational concerns as part of Garage Door Service.
Can you service both residential and commercial garage doors in San Carlos?
Palms Garage Doors works with a variety of door types and setups and offers Garage Door Service for many residential and commercial needs.
Do you work on garage door openers as well as the door itself?
Yes. Palms Garage Doors offers a range of services including Garage Door Service that may include troubleshooting and servicing garage door openers and related components.
My garage door is making loud or grinding noisesโ€”what should I do?
Stop using the door if it seems unsafe and consider scheduling Garage Door Service. Palms Garage Doors can inspect common causes like rollers, hinges, tracks, or hardware that may need attention.
Can you help if my garage door wonโ€™t open or is stuck halfway?
Yes. Palms Garage Doors offers Garage Door Service that can address issues such as sensor concerns, track obstructions, or mechanical wear that may cause a door to stop or reverse.
Do you offer routine maintenance for garage doors in San Carlos?
Yes. Palms Garage Doors offers a range of services including Garage Door Service and general maintenance to help keep doors operating reliably over time.
Is it safe to repair a garage door spring or cable myself?
Springs and cables can be hazardous to handle without proper tools and experience. Palms Garage Doors can provide Garage Door Service to address these components safely and appropriately.
Can you service different garage door brands and styles?
Palms Garage Doors works with many common garage door and opener brands and offers Garage Door Service for a wide range of styles and configurations.
How do I schedule garage door service in San Carlos, CA?
You can contact Palms Garage Doors to request an appointment and describe the issue; they offer a range of services including Garage Door Service for San Carlos area customers.

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