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Garage Door Service In Pleasanton

Need Garage Door Service In Pleasanton from Palms Garage Doors? Get repairs, tune ups, openers, springs, and same day appointments with clear pricing

  • 4.9 on Google · 960+ reviews
  • Quoted in writing first
  • Licensed · CSLB #1088937
  • Open 24/7
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At a glance

If you need Garage Door Service in Pleasanton, CA , garage door service covers the practical work that keeps your door operating safely and smoothly. That includes repairs, tune ups, opener help, spring and cable work, and replacing worn parts before they turn into a bigger problem.

Garage Door Service In Pleasanton

Garage Door Service in Pleasanton, CA

If you need Garage Door Service in Pleasanton, CA, garage door service covers the practical work that keeps your door operating safely and smoothly. That includes repairs, tune ups, opener help, spring and cable work, and replacing worn parts before they turn into a bigger problem. Palms Garage Doors handles residential and light commercial garage door service across Pleasanton in CA.

If your door is noisy, uneven, stuck, or just acting a little weird, expect a straightforward visit. We inspect the door and opener, confirm what is causing the issue, and walk you through the next steps. You will see what we see. No mystery parts and no confusing explanations, just clear options.

What counts as garage door service in Pleasanton

Most people call when the door stops moving. Others call when it still moves, but it sounds rough or uneven. Both are smart times to get help, and a basic checkup can prevent a bigger repair later.

Garage door service in Pleasanton often overlaps with specific fixes like garage door repair in Pleasanton, CA or garage door maintenance in Pleasanton, CA, depending on what we find.

  • Safety inspection of the door, tracks, rollers, hinges, and cables
  • Opener checks for power, limits, sensors, and wall control issues
  • Spring system assessment for balance and wear
  • Track alignment and hardware tightening
  • Lubrication where appropriate
  • Replacing worn components like rollers, hinges, bottom seal, or weatherstrip
  • Door balance testing and force settings review

If you are near Downtown Pleasanton, off Santa Rita Road, or closer to Ruby Hill, the needs are often the same. Quiet operation, reliable daily use, and fewer surprises when you are already late.

When should you call for garage door service If you are asking yourself is this normal, it probably is not. A garage door is heavy and it should move with steady, predictable motion. Here are common reasons Pleasanton homeowners and property managers call Palms Garage Doors. The door reverses before it closes or it hits the floor and pops back up The door is crooked or one side looks lower than the other You hear snapping, banging, grinding, or a steady squeal The opener hums but the door barely moves The remote range suddenly gets worse You see frayed cables or loose hardware The door feels heavy when lifted manually The door closes but leaves a gap at the bottom A quick real world example. You know that sound. That is usually the moment someone realizes the rollers are worn or a hinge is cracking. Better to catch it then than after it becomes a stuck door at 7 AM. What to expect during a service visit A service call should feel like a calm, methodical checkup, not a sales pitch. If it turns out you need a targeted fix like broken spring replacement in Pleasanton, CA or garage door opener service in Pleasanton, CA, we explain why and review the next steps. Listen to what you are experiencing and when it started Inspect the door system and opener for obvious wear or damage Test door balance and travel Check photo eyes and safety reversal behavior Confirm the root cause and explain what is needed Complete the agreed work and retest operation Share simple upkeep tips for your specific door If your garage is packed like a well loved storage unit, no judgment. Just make a small path to the opener and the door tracks so we can work safely.

Why your garage door is loud in Pleasanton

A noisy door is often a sign of friction, wear, or misalignment. Pleasanton day to day temperature swings can also make older hardware a little fussy in Northern California.

  • Dry rollers or worn roller bearings
  • Loose hinge screws or worn hinge knuckles
  • Track bolts backing off over time
  • A door that is out of balance due to spring wear
  • An opener chain or belt that needs adjustment
  • Rubbing due to slightly shifted tracks

Light humor, because it is true. If your door sounds like it is trying to audition for a percussion section, it is usually telling you something. It does not speak English. It speaks squeak.

What causes a garage door to stop halfway

This is one of the most common calls for garage door service in Pleasanton, California.

  • Opener travel limits are off
  • Safety sensors are misaligned or dirty
  • The door is binding in the tracks
  • A roller is cracked or off track
  • Spring tension has changed and the door is no longer balanced
  • The opener is detecting resistance and reversing

A quick check you can do. Look at the photo eyes near the floor on each side. If one is bumped from a bike tire or a trash bin, the door may refuse to close. Wipe the lenses gently and make sure both are aimed at each other.

If the door is heavy or uneven, stop there and call. A heavy door can point to spring issues, and that is not a DIY moment.

Springs, cables, and why the door suddenly feels heavy

Garage door springs do the heavy lifting. When a spring is worn or broken, the opener is forced to work harder, and the door can feel like it gained a lot of weight overnight.

  • A loud bang from the garage, like something fell
  • The door opens a few inches and stops
  • The top section flexes as the opener pulls
  • One side lifts while the other side stays down
  • Visible gaps in a torsion spring above the door
  • Cables that look frayed, loose, or uneven on the drums

Cables matter too. Even when the spring is the main issue, cable wear can affect how evenly the door lifts. In many Pleasanton homes with taller doors or heavy insulated doors, proper balance is especially important for smooth travel.

Opener service and troubleshooting for Pleasanton homes

Openers usually fail in small, annoying ways first. Remote works sometimes. Wall button works but remote does not. Door closes, then reopens. These are solvable problems, but they need the right diagnosis. When needed, garage door opener troubleshooting can also include adjustments and safety checks.

  • Remote and keypad programming
  • Wall control issues and wiring checks
  • Photo eye sensor alignment
  • Opener force and limit adjustments
  • Gear and sprocket wear symptoms
  • Chain or belt tension concerns
  • Loud opener vibration or rattling

If you live in a neighborhood with lots of daily coming and going, like around Hacienda Business Park or near I 580 access points, the opener may simply be doing a high volume of cycles. That wear adds up.

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Track and roller issues that cause sticking or jerky movement Tracks guide the door. Rollers help it glide. When either one is off, the door can bind, shake, or climb awkwardly. Track is slightly bent from a bump Mounting brackets have shifted Rollers are worn and wobble A roller has popped out of the track Track spacing is too tight in one area Door sections are stressed due to misalignment A small scenario we see. Someone backs out in a hurry, catches the track with a mirror, and says it barely touched. The door disagrees. Even small track shifts can change how the door travels. Tune ups and maintenance for smoother daily use A tune up is a practical way to reduce noise, catch wear early, and keep the door moving as designed. It is especially helpful if you have not had your door checked in years, or if the door is used as the main entrance to the home. Checking door balance and travel Inspecting rollers, hinges, bearings, and cables Tightening accessible hardware Inspecting the bottom seal and perimeter weatherstrip Testing safety reversal and sensors Lubricating appropriate moving points Noting parts that are near the end of their service life Simple homeowner tip. Use the door manually once in a while. Pull the release cord with the door closed, then lift the door by hand. It should feel steady, not heavy or jerky. If it feels off, that is useful information for your service tech. Weatherstripping and sealing for Pleasanton garages Pleasanton gets warm summers, cool evenings, and plenty of dust and wind in certain spots. A tired bottom seal or side weatherstrip can let in leaves, water, or fine grit that seems to appear from nowhere. Daylight visible under the door Water coming in near the corners during rain More dust than usual along the garage edge Small pests finding their way inside The door thumps hard at the bottom due to a stiff or torn seal Sealing does not make your garage a fortress, but it can help keep the space cleaner and reduce drafts that blow right into the house door. Garage door service for commercial and property needs in Pleasanton Pleasanton has a mix of retail, offices, and light industrial spaces. If you manage a small warehouse door, a back of house roll up, or a multi unit property, downtime is disruptive. You want predictable operation and safe access for staff. For larger or higher cycle issues, commercial garage door repair in Pleasanton, CA may be the right fit. Routine service for high cycle doors Operator troubleshooting and sensor checks Track and hardware inspections Roller replacement for smoother travel Safety checks and alignment issues Minor repairs to keep a door operating correctly If your site is near Stoneridge Mall, along Dublin Canyon Road, or closer to the corridors feeding I 680 and I 580, access and scheduling details matter. We keep the focus on practical steps and clear communication so you can plan around work hours and deliveries.

How long does garage door service take Timing depends on what we find, how worn the parts are, and whether the issue is a simple adjustment or a component replacement. Whether the door is safely operable when we arrive Type of spring system and door weight Severity of track misalignment or damage Opener model and whether programming is needed Rust, age, and previously attempted repairs Vehicle clearance and workspace around the tracks and opener Sometimes a door just needs sensor alignment and a quick adjustment. Other times, worn rollers and an out of balance door create a chain reaction of symptoms. We focus on the root cause first so the fix matches the problem. What you can do right now before we arrive A few quick checks can help you describe the issue clearly. It also helps keep things safe. Make sure the opener has power and the breaker is on Clear items away from the photo eyes near the floor Wipe the sensor lenses gently Check if the door is locked manually Listen for where the noise comes from, left side, right side, or opener Do not pull on cables Do not loosen brackets or set screws Do not try to lift a crooked door with force Do not run the opener repeatedly if the door is stuck If the door is partially open and feels unstable, keep people and pets out of the area. A garage door is not the place to play lets see what happens. Replacement parts we commonly work with Most service calls involve a few high wear parts. Replacing the right part at the right time can restore smooth operation and reduce strain on the opener. Rollers Hinges Cables Bottom seal and perimeter weatherstrip Bearings and end bearing plates Track brackets and fasteners Opener safety sensors Springs when they are worn or broken Different doors use different hardware. A heavier insulated door in one Pleasanton neighborhood may need different rollers than a lighter single door in another. We match parts to the door size and use, not just what is on the truck.

A quick guide to common symptoms and likely causes

Symptom you noticeOften related to
Door reverses while closingSensors, travel limits, binding, force settings
Door is crookedCable issue, roller off track, track misalignment
Loud squeal or grindingDry or worn rollers, hinges, bearings
Door feels heavySpring wear or break, balance problem
Opener runs but door barely movesSpring issue, stripped gear, door binding
Remote works only up closeRemote battery, interference, antenna placement

This is not a diagnosis, but it helps you describe what is happening when you call.

Pleasanton neighborhoods, roads, and everyday scenarios we hear about

Garage doors see real life in Pleasanton. That might mean kids and bikes near the sensors, a windy day pushing debris into the tracks, or the classic I closed it and then remembered the recycling.

  • A door that shakes after a weekend of basketballs bouncing in the driveway near Vintage Hills
  • A sensor bumped by a stroller or trash bin in Val Vista
  • A door that gets louder after a hot week near Foothill Road
  • A track shifted after a tight parking moment in a townhouse garage near Stoneridge Drive
  • A keypad that stops cooperating right when you are headed to a game at the Alameda County Fairgrounds

We keep the tone practical. You tell us what happened. We help get the door back to behaving like a door.

Service area ZIP codes in and near Pleasanton

Palms Garage Doors provides garage door service in Pleasanton and nearby areas. Common Pleasanton ZIP codes we work around include 94566 and 94588. Nearby ZIP codes we also see for surrounding routes and bordering communities include 94568, 94550, 94551, 94582, 94583, and 94506.

If you are unsure which ZIP you are in, tell us the closest cross streets or landmark and we will take it from there. You can also review our Pleasanton, CA service areas page for location context.

Why choose Palms Garage Doors for Pleasanton garage door service You want a door that opens when you press the button, closes without drama, and does not wake the house. Palms Garage Doors focuses on clear communication, safe work habits, and practical repairs for Pleasanton homes and businesses. To learn more about the team and how we work, visit our About Us page. We are based in San Jose, CA, and we are in Pleasanton regularly. That means we are familiar with the mix of newer builds and older doors, and the small differences that show up from neighborhood to neighborhood. Related services in Pleasanton, CA garage door repair in Pleasanton, CA for stuck, uneven, or noisy doors garage door installation in Pleasanton, CA for replacing an older door garage door opener service in Pleasanton, CA for limits, remotes, and sensors garage door maintenance in Pleasanton, CA for tune ups and safety checks broken spring replacement in Pleasanton, CA when the door feels heavy emergency garage door repair in Pleasanton, CA when the door will not secure commercial garage door repair in Pleasanton, CA for high cycle doors garage door services for a wider view of service options garage door repair for common repair needs garage door installation for door replacement planning garage door maintenance for ongoing care service areas to see nearby coverage Schedule Garage Door Service in Pleasanton If your garage door is stuck, noisy, or not moving right, Palms Garage Doors is ready to help with garage door service in Pleasanton, CA. Call +16506006656 or use our Contact Us page to schedule a service visit.

Reviewed by Elad Levi, owner · Updated November 2026Licensed contractor, CSLB #1088937 · C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
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+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
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Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
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Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
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achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
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Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
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Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
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Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
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+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
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Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
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Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
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Ray J. profile picture
Ray J.
594 days ago
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+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
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Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
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Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

Do you provide garage door service in Pleasanton, CA?
Yes. Palms Garage Doors offers garage door service in Pleasanton and nearby areas, including support for common residential and light commercial needs.
What types of garage door problems can you help with?
Palms Garage Doors can assist with a range of issues such as doors that won’t open or close, unusual noises, uneven movement, and general operational concerns as part of our garage door service.
Can you service both new and older garage doors in Pleasanton neighborhoods?
Yes. Palms Garage Doors provides garage door service for many door styles and ages, and can help assess what maintenance or repairs may be appropriate.
Do you work on garage door openers and remote controls?
Yes. Palms Garage Doors offers services that may include troubleshooting openers, remotes, keypads, and related components as part of overall garage door service.
My garage door is loud or jerky—what should I do?
Reduce use if it seems unsafe and consider scheduling garage door service. Palms Garage Doors can check common causes like wear, alignment issues, and hardware condition.
Can you help if my garage door is stuck open or closed?
Yes. Palms Garage Doors offers garage door service that can address stuck doors by evaluating the system components and identifying likely causes.
Do you offer preventive maintenance for garage doors in Pleasanton?
Yes. Palms Garage Doors offers maintenance-focused garage door service to help keep doors operating smoothly and to address wear items before they become bigger issues.
Is it safe to repair a garage door spring or cable myself?
Generally, these components can be hazardous due to stored tension. Palms Garage Doors provides garage door service that includes handling high-tension parts with appropriate care.
Can you help improve garage door safety and security?
Yes. Palms Garage Doors can provide garage door service that reviews basic safety features and operational behavior, and can suggest general upgrade or repair options when needed.
How do I schedule garage door service in Pleasanton with Palms Garage Doors?
You can contact Palms Garage Doors to request an appointment and describe the symptoms you’re seeing; we’ll help determine the next steps for garage door service.

Certifications

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Talk to a licensed technician

Call now or book online. A licensed technician will look at the door and quote in writing first.