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Home โ€บ Garage door services โ€บ Garage Door Service In Lafayette

Garage door service ยท Garage Door Service In Lafayette

Garage Door Service In Lafayette

Garage Door Service In Lafayette from Palms Garage Doors offers repairs tune ups and new installs with fast scheduling and trusted local technicians in Lafayette CA

  • 4.9 on Google ยท 960+ reviews
  • Quoted in writing first
  • Licensed ยท CSLB #1088937
  • Open 24/7
Free ยท No obligation

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Leave your details and we will call you back to talk through the door and the next step.

Or call (650) 600-6656, open 24/7

At a glance

Garage Door Service in Lafayette, CA is the hands on work that keeps your garage door opening smoothly, closing safely, and sounding like a normal door instead of a haunted house prop.

Garage Door Service in Lafayette, CA

Garage Door Service in Lafayette, CA is the hands on work that keeps your garage door opening smoothly, closing safely, and sounding like a normal door instead of a haunted house prop. It helps homeowners, renters, property managers, and local businesses who deal with doors that stick, reverse, slam, shake, or refuse to move at the worst possible time.

When you call Palms Garage Doors for garage door service in Lafayette, expect a straightforward visit. We show up, listen to what the door is doing, inspect the system, and walk you through what we find. Then we handle the repair, tune up, or replacement work that makes sense for your door and how you use it day to day.

What counts as garage door service

Garage door service is a broad umbrella. In Lafayette, we see a mix of older carriage style doors near Burton Valley, newer builds around the edges of town, and plenty of busy households where the garage is the main front door in this part of California.

Garage door service can include

If your garage door is your daily workhorse, service is less about nice to have and more about keeping the morning routine on track.

Do I need repair or a tune up

A tune up is a good fit when the door still works but has started to complain. Repair is a better fit when something has failed or the door is behaving unpredictably.

Common tune up signs in Lafayette

  • The door squeaks or rattles more than it used to
  • It feels heavier, especially on the way up
  • It hesitates before closing
  • It closes, then pops back open
  • The opener strains and the light flickers

Common repair now signs

  • A loud bang from the garage and the door will not lift
  • The door is crooked or one side is higher than the other
  • Cables look loose, frayed, or off the drum
  • The door is stuck halfway
  • The bottom panel is bowed and the door drags

A real world example we hear a lot around Mt Diablo Boulevard is It worked last night, and this morning it just didnโ€™t. That is often a spring or cable issue, and it is worth pausing the DIY instincts.

Why garage doors act up in Lafayette Lafayette has its own mix of conditions that show up in garage door problems. Morning moisture, temperature swings, and dust from open space areas can all add up over time. Add in a sloped driveway in places like Happy Valley or near Reliez Valley Road and you get extra stress on the system if the door is not balanced in CA. Local patterns we see Expansion and contraction that changes how a door sits in the opening Debris in tracks from wind and landscaping Older wood doors that swell a bit and rub Doors used as the main entry, opening and closing more times per day than expected None of this is dramatic on its own. It is the slow accumulation that turns a little noise into Why is it doing that. What to expect during a service visit We keep service practical and focused. Most garage door issues are visible with a careful inspection and a few operational tests. A typical garage door service in Lafayette includes Listening to the door in motion and noting where noise or binding starts Checking door balance and spring tension behavior Inspecting rollers, hinges, bearings, and track condition Inspecting cables and drums for wear and proper spooling Checking photo eyes, wall control, remotes, and opener force settings Testing the door travel and safety reversal behavior Tightening and adjusting hardware where appropriate Confirming smooth operation before we wrap up You might hear a short back and forth like. You It only does it when itโ€™s cold. Us Perfect. That clue helps. Letโ€™s watch it run and check the balance.

Common garage door repairs we handle in Lafayette

Different neighborhoods, same repeat offenders. Here are the repairs we do often for Lafayette homes and small commercial properties.

Broken springs

Springs do the heavy lifting. When a spring breaks, the opener may hum, the door may not move, or it may feel impossibly heavy by hand. Spring work is not a casual DIY project. There is stored tension and the parts are unforgiving.

Frayed or off track cables

A cable issue often shows up as a crooked door or a door that jams halfway. If one cable slips, the door can bind in the tracks and stress panels and hinges.

Worn rollers and noisy hardware

Old rollers can sound like a shopping cart with a bad wheel. Replacing worn rollers and servicing hinges and bearings can reduce vibration and help the door move cleanly.

Track alignment and door binding

Tracks can shift over time, especially with small bumps, settling, or repeated vibration. A door that rubs the track or binds at one spot may need alignment and hardware checks.

Opener problems

Sometimes the door is fine and the opener is the issue. Common opener related problems include

  • Door will not close and lights blink
  • Remotes work sometimes, then not at all
  • Keypad stops responding
  • Door reverses for no obvious reason
  • Opener strains because the door is out of balance

Weather seal and bottom seal replacement

If leaves and dust keep sneaking in, or rain blows under the door during a winter storm, the bottom seal may be worn or stiff. Replacing seals can also cut down on the whistle sound on windy nights.

What if my door is stuck closed and my car is trapped

This is the classic Lafayette morning. Coffee in one hand, keys in the other, and the garage door decides to become a wall.

If your door is stuck closed

  • Do not keep pressing the remote repeatedly
  • If the opener is straining, stop and avoid overheating it
  • Look for obvious issues like a blocked photo eye or a locked manual latch
  • If you see a broken spring or loose cable, do not try to force the door

If you must get a vehicle out and the door is clearly heavy or crooked, it is usually safer to wait for service. Forcing it can bend panels, pull the door off track, or damage the opener rail.

How do I know if my garage door spring is broken

You do not need special tools to spot common spring failure signs.

Look and listen for

  • A sharp bang from the garage, like a dropped board
  • A visible gap in the torsion spring above the door
  • The opener runs but the door barely moves
  • The door feels extremely heavy when lifting manually
  • Cables look slack when the door is down

If you are not sure, keep the door in place and let a technician confirm. Springs and cables are a system. When one part fails, the others may have wear that matters.

Why does my garage door reverse when closing

A door that starts down and then pops back up is usually reacting to something. Sometimes it is doing exactly what it was designed to do, which is avoid closing on an obstruction.

Common causes

  • Photo eyes are misaligned or dirty
  • Sunlight hits one sensor at the wrong angle
  • The track has a tight spot and the opener senses resistance
  • The bottom seal hits a raised floor lip
  • Force and travel settings are off
  • Roller or hinge wear causes binding near the floor

In Lafayette, we see sunlight interference more than you might expect, especially with certain door orientations in the afternoon. A quick sensor check can save a lot of button pressing.

My garage door is loud, what is actually making that noise

Noise is the doorโ€™s way of complaining. The trick is figuring out which part is talking.

Here is a simple guide

Sound you hearCommon sourceWhat we check
SqueakingRollers, hinges, bearingsWear, lubrication points, roller type
RattlingLoose hardware, opener vibrationBracket tightness, track fasteners
GrindingRollers or track alignmentRoller condition, track spacing
PoppingPanels shifting, hinge stressHinge play, door balance
Bang at start or stopSpring or opener settingsSpring behavior, travel limits

A small anecdote we hear near Lafayette Community Park is Itโ€™s not loud, itโ€™s just enthusiastic. Usually that is a roller and hinge story.

Watch video on YouTube

Can you service both residential and light commercial doors in Lafayette

Yes. Lafayette has plenty of residential doors, plus small commercial needs like

  • Retail back doors near downtown
  • Small warehouses and storage units off major roads
  • Property management sites with shared garages
  • Service bays for local businesses

Commercial doors can be different in weight, cycle use, and hardware. The goal is the same though. Safe travel, correct balance, and predictable operation. If you need Commercial Garage Door Repair in Lafayette, CA, we can help you get back to safe and steady door operation.

When is replacement a better idea than repairing

We are repair minded, but sometimes replacement fits better than stacking fixes.

Replacement can be worth discussing when

  • The door has significant panel damage or rot
  • The door is badly bent and will not track smoothly
  • The door is an odd size with hard to match parts
  • The opener is mismatched to the door weight or usage
  • You want quieter operation and updated safety features

We will talk through options in plain language. If the door can be repaired reasonably, we will tell you. If a new door or opener makes more sense for your situation, we will explain why.

What can I do right now to prevent problems

A little attention goes a long way. You do not need to baby the door, just notice changes.

A simple homeowner checklist

  • Keep the photo eyes clean and pointed at each other
  • Listen for new noises and note when they happen
  • Do a visual check of cables and rollers from a distance
  • Keep tracks free of heavy debris like pebbles and mud
  • Test the door balance occasionally by disconnecting the opener and lifting the door manually halfway, only if it moves smoothly and you do not suspect a spring issue

If anything looks crooked, frayed, or suddenly different, stop and call. Garage doors are heavy. They do not negotiate.

How Lafayette streets and homes affect garage door service

Local conditions shape what we bring and how we approach a job.

A few Lafayette specific scenarios

  • Sloped driveways in hilly areas can highlight balance issues
  • Windy days push debris into track corners
  • Older garages may have framing that is slightly out of square
  • Busy households near schools and sports schedules use the door constantly
  • Remodels sometimes leave the opener bracket or header area less sturdy than it should be

If you are near Pleasant Hill Road, Deer Hill Road, or around the Lafayette Reservoir area, you might also notice more dust and leaf litter. That small stuff finds its way into rollers and hinges over time.

What affects results and timing

Every garage door system has its own history. The same symptom can come from different causes, and the fix can depend on what we find once we inspect it.

Things that can affect results and timing include

  • Door weight and material like steel, wood, or insulated doors
  • Degree of wear on related parts, not just the one that failed
  • Previous repairs and non standard hardware
  • Track condition and mounting surface strength
  • Opener type, age, and compatibility with the door
  • Availability of specialty parts for older or custom doors
  • Space constraints in the garage, especially with high storage racks

We will give you a clear plan after we see the door in person. No guesswork from across the driveway.

Serving Lafayette neighborhoods with a local mindset

Palms Garage Doors works in Lafayette with the expectation that your schedule is already full. Many customers are juggling commutes, school pickup, deliveries, and everything else life throws at the calendar. You can also view Lafayette, CA service areas and nearby coverage across service areas.

We regularly help customers in and around

  • Downtown Lafayette near Mt Diablo Boulevard
  • Burton Valley
  • Happy Valley
  • Reliez Valley area
  • Near the Lafayette Reservoir
  • Neighborhoods along Moraga Road and Pleasant Hill Road

Whether the issue is a door that is refusing to close at night or an opener that chooses to quit during a rainstorm, we focus on getting the door operating safely and predictably again.

Lafayette ZIP codes we commonly cover

If you are searching for garage door service in Lafayette, CA, these are the ZIP codes that come up most often in our schedule and nearby areas we serve.

  • 94549
  • 94556
  • 94507
  • 94563
  • 94596
  • 94595
  • 94597

If you are close to Lafayette but not sure which ZIP applies, you can still reach out and we will confirm service for your address.

Why homeowners call Palms Garage Doors for garage door service in Lafayette

You want a company that is easy to deal with and clear about what is happening. We keep it simple. To learn more about our team, visit About Us.

What you can expect from Palms Garage Doors

  • Practical troubleshooting and clear explanations
  • Repairs and tune ups focused on safety and smooth operation
  • Help with doors, openers, sensors, and hardware
  • Clean, professional work habits around your driveway and garage
  • Recommendations based on how you use the door, not just the parts on the truck

And yes, we have heard it all. It only misbehaves when my in laws are visiting. The remote works if I hold it at a weird angle. Stranger things have happened. We will start with the basics and work from there.

Related services in Lafayette, CA

Schedule garage door service in Lafayette

If your door is noisy, stuck, reversing, or simply not acting right, Palms Garage Doors is ready to help with garage door service in Lafayette, CA. To schedule a visit, use our Contact Us page or call (650) 600-6656.

Frequently Asked Questions (FAQs)

Recent Blogs

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
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4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
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Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
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Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
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+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
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Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
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+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
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+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
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+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
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+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
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Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
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He was fast, did everything he said he was gonna do!
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Homeowner profile picture
Homeowner
57 days ago
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Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
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Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
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I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
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Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
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We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
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We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
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*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
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Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

Do you provide garage door service in Lafayette, CA?
Yes. Palms Garage Doors offers garage door service in Lafayette, along with a range of related garage door services.
What types of garage door issues can you help with?
Palms Garage Doors can assist with common concerns like noisy operation, doors that wonโ€™t open or close properly, uneven movement, and general wear-related problems as part of our garage door service offerings.
Can you service both residential and commercial garage doors in Lafayette?
Palms Garage Doors provides garage door service for many residential and commercial door types commonly found in Lafayette, depending on the door system and site conditions.
Do you work on garage door openers as well as the door itself?
Yes. Palms Garage Doors offers services that may include troubleshooting garage door openers, controls, sensors, and related components, in addition to garage door service.
What should I do if my garage door is stuck or wonโ€™t move?
Stop using the door and avoid forcing it. Palms Garage Doors can help assess the situation and recommend next steps as part of our garage door service in Lafayette.
Is it safe to repair a garage door spring or cable on my own?
Garage door springs and cables can be hazardous to handle without the right tools and experience. Palms Garage Doors can provide professional garage door service for these components when needed.
How often should I schedule routine garage door maintenance in Lafayette?
Many homeowners schedule periodic maintenance to help reduce unexpected issues. Palms Garage Doors offers garage door service that can include general maintenance and inspection of key moving parts.
Can you help if my garage door is making loud or unusual noises?
Yes. Unusual noises can come from rollers, hinges, tracks, hardware, or opener components. Palms Garage Doors offers garage door service to diagnose common noise sources and address them appropriately.
Do you replace garage door parts if something is worn out?
If parts are worn or damaged, Palms Garage Doors can discuss replacement options as part of our garage door service, based on compatibility and the condition of the existing system.
How do I know whether I need repair or a full garage door replacement?
Factors like the doorโ€™s condition, performance issues, and overall wear can influence the decision. Palms Garage Doors can review your situation during garage door service and outline general options to consider.

Certifications

Our Awards & Certifications

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Talk to a licensed technician

Call now or book online. A licensed technician will look at the door and quote in writing first.