1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Santa Clara, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Santa Clara homes and businesses, day and night.

Service area
Do we cover your address in Santa Clara?

We have worked in these Santa Clara ZIP codes:

950519505495050

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

165Jobs completed in Santa Clara since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Santa Clara

What we fix and install across Santa Clara

Garage door spring replacement by Palms Garage Doors

Spring replacement in Santa Clara

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Santa Clara

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Santa Clara

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Santa Clara

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Santa Clara

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Santa Clara

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Santa Clara

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Santa Clara

We have worked in these Santa Clara ZIP codes:

950519505495050
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Santa Clara from Palms Garage Doors. Same day service for springs, openers, cables, and off track doors. Call for fast help today

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Palms Garage Doors Main Logo

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Garage Door Repair in Santa Clara, CA

Palms Garage Doors helps homeowners and businesses with Garage Door Repair in Santa Clara, CA by fixing doors that won’t open, won’t close, or sound rough and unsafe. From broken springs and off track doors to opener issues and full replacements, our team travels from San Jose, CA and focuses on safe, practical repairs that last. Call (650) 600-6656 or visit Palms Garage Doors.

What we help with in Santa Clara, CA

We help you get a garage door that works smoothly, closes fully, and feels safe to use every day. If your door is stuck, crooked, loud, or acting “possessed” at 6 a.m., you are not alone. Garage doors carry heavy weight and lots of moving parts, so small issues can quickly turn into big problems.

Palms Garage Doors handles the common problems that show up in Santa Clara homes, condos, and small commercial buildings. Many properties here have attached garages, tight driveways, and busy household schedules. A door that will not cooperate can block your car in, leave your home exposed, or disrupt deliveries at work.

Here is what we help with most often

  • Doors that stop halfway or reverse back up
  • Doors that slam shut or feel heavier than normal
  • Loud grinding, squealing, popping, or rattling
  • Remotes and keypads that work sometimes, then quit
  • Bent tracks, worn rollers, and loose hinges
  • Broken springs, frayed cables, and worn bearings
  • Doors that are off track or visibly uneven

Need help deciding if this is urgent

If the door will not stay closed, is hanging at an angle, or you heard a sharp bang from the garage, it is time to stop using it and call.

How to know you need help

You usually need service when the door changes how it sounds, moves, or responds to your opener. A garage door rarely fails without warning. It often gives you clues for days or weeks.

Watch for these signs

  1. The door feels heavier than usual. This often points to spring issues.
  2. The opener strains or stops. It may be fighting friction, misalignment, or a failing motor.
  3. The door shakes or wobbles. Rollers, tracks, or hardware may be loose or worn.
  4. You see gaps or crooked sections. A panel, hinge, or track might be bent.
  5. The door reverses before touching the floor. Sensors, force settings, or track issues can cause this.
  6. You hear a bang and the door won’t lift. A spring may have snapped.

A simple question to ask

Ask yourself a simple question would you feel comfortable standing under the door while it moves? If the answer is “not really,” that is a clear sign to call for garage door service.

Common situations we see around Santa Clara

We often see issues tied to daily use, heat, and simple wear over time. Santa Clara has a mix of older homes and newer builds, and garage doors see a lot of cycles from commuting and errands. Even a well built system needs adjustments and part replacements as it ages.

Here are a few situations that come up often

  • Long daily run time. Busy households can run the door many times a day, which wears rollers and hinges.
  • Heat and sun exposure. Hot California afternoons can affect lubrication, plastics, and the way a door expands and contracts.
  • Storage and garage use. Garages that double as gyms or workshops often get bumped tracks or sensor misalignment.
  • Driveway slope and tight clearance. Some setups make it easier for a door to catch, scrape, or go slightly out of square.

Do you park close to the door because space is tight? That is common. It also makes safety sensors and bottom seals even more important, especially when your garage door opener is doing most of the daily work.

What happens during a service visit

We start by finding the real cause, not just the loudest symptom. A garage door system is like a team sport. If one part fails, other parts usually get stressed too.

A typical visit follows a clear process

  1. Quick safety check. We look for broken springs, cable issues, track damage, and loose hardware.
  2. Door balance and lift test. This helps confirm spring and bearing health.
  3. Track and roller inspection. We check alignment, roller wear, and signs of binding.
  4. Opener function check. We test travel limits, force settings, and sensor alignment.
  5. Fix and adjust. We repair what is needed, then fine tune for smooth movement.
  6. Final testing. We run multiple open and close cycles and confirm safe operation.

If parts need replacement

If parts need replacement, we explain what failed and why. You will know what we are doing and what to watch for later. Nobody likes surprise repairs, especially the kind that show up right when you need to leave for work. If a full upgrade makes more sense, we can discuss garage door installation.

Service types we handle for Santa Clara homes and businesses

We handle repairs, replacements, and ongoing service so your door stays reliable. Some calls are quick fixes. Others are a mix of repair and setup work to restore safe movement.

Garage door repair

Garage door repair solves problems like noisy operation, sticking, poor alignment, and worn hardware. Many doors can be restored without replacing the full system.

Common repair tasks include

  • Track alignment and securing loose brackets
  • Roller replacement and hardware tightening
  • Hinge and bracket replacement
  • Cable and drum inspection and correction
  • Panel alignment for smoother travel

If you need Garage Door Repair in Santa Clara, CA, the goal is simple get the door moving smoothly and reduce stress on the opener.

Broken spring replacement

Broken spring replacement is one of the most common reasons a door will not open. Springs carry most of the door’s weight. When a spring breaks, the opener may hum, strain, or refuse to lift the door.

You may notice

  • A loud bang from the garage
  • The door lifts only a few inches
  • The door feels very heavy by hand
  • A visible gap in the spring coil

Springs are under high tension

This is not a DIY job. If a spring is broken, keep the door closed and call for help.

Garage door opener service and repair

Garage door opener problems can happen for several reasons, including worn gears, electrical issues, logic board problems, and sensor trouble. Sometimes the opener is fine and the door is the real issue, which causes the opener to struggle.

We help with

  • Remote and keypad issues
  • Safety sensor alignment and wiring problems
  • Travel limit and force setting corrections
  • Chain, belt, or screw drive adjustments
  • Opener replacement when the unit is no longer dependable

Does your opener light blink but nothing moves? That can be a sensor issue, a travel limit problem, or a sign the opener is protecting itself from resistance. If needed, we can also guide you through troubleshooting.

Garage door installation

Garage door installation fits a new door to your opening, tracks, and opener setup. A new door can improve daily use, reduce noise, and fix recurring issues caused by bent sections or aging hardware.

Installation commonly includes

  • Removing the old door and hardware
  • Setting vertical and horizontal tracks
  • Installing springs, cables, rollers, and drums
  • Aligning the door and checking balance
  • Connecting or pairing an opener if needed

A proper install matters because even a new door can act up if the tracks are off or the spring setup is wrong.

Garage door maintenance and tune ups

Garage door maintenance focuses on preventing the “it worked yesterday” problem. Most garage door systems benefit from periodic checks and small adjustments.

A practical maintenance visit often includes

  1. Tightening key bolts and brackets
  2. Inspecting rollers, hinges, cables, and bearings
  3. Checking door balance and travel
  4. Testing safety sensors and auto reverse
  5. Lubricating moving contact points with the right product

Keeping the door quiet

If your door is loud, maintenance can often quiet it down. If your door is quiet, maintenance helps keep it that way. For ongoing care, a maintenance plan can make it easier to stay on schedule.

Emergency garage door repair

Emergency garage door repair helps when the door is stuck open, stuck closed with a car trapped, or clearly unsafe to operate. A door that will not close can leave your home exposed. A door that is off track can get worse fast if someone keeps pressing the button.

Emergency situations commonly include

  • Broken spring with the door stuck
  • Door off track or hanging unevenly
  • Frayed cable or cable that has slipped
  • Opener failure that leaves the door open
  • Impact damage from a vehicle or heavy object

What to do right away

If you are facing a safety issue, stop running the opener. Unplug it if needed, keep people clear, and call.

Commercial garage door repair

Commercial garage door repair needs quick, practical fixes because downtime affects operations. Many commercial setups have heavier doors, higher cycle counts, and different hardware than residential systems.

We can help with

  • Rolling steel door issues
  • Sectional commercial door repairs
  • Track, roller, and hinge replacement
  • Opener and operator troubleshooting
  • Preventive service for busy doors

If your business uses the door all day, small issues can turn into big interruptions. Keeping the door aligned and balanced protects the operator and reduces unexpected stoppages.

Garage door service for ongoing reliability

Garage door service is the catch all for routine care, adjustments, and minor repairs that keep everything working smoothly. This is a good fit if the door works, but not quite right.

It is also helpful if

  • The door has been louder over time
  • The opener seems to strain
  • The door seals are worn and you feel drafts
  • You want a safety check after a bump or minor impact

Common problems and what usually causes them

Most garage door issues come from wear, misalignment, or a single failed part creating extra strain. Knowing the likely cause helps you decide what to do next.

Here is a quick guide

What you noticeWhat it often points toWhat you should do
Door won’t open and feels heavyBroken spring or cable issueStop using the opener and call
Door reverses before closingSensors blocked, misaligned track, force settingClear sensor path and call if it continues
Loud squeal or grindingDry rollers, worn bearings, misaligned trackLimit use and schedule service
Door is crooked or off trackTrack damage, roller failure, cable slipStop using the door and call
Opener runs but door doesn’t moveDisconnected trolley, broken spring, stripped gearAvoid repeated attempts and call

If you are unsure

If you are unsure, take a photo from inside the garage and note what the door did right before the problem started. That simple detail can save time.

Timing and what can slow the job down

Most repairs move faster when the issue is clear and the door has not been forced. Repeatedly hitting the opener button can bend parts and turn a repair into a larger correction.

A few things can affect timing

  • Multiple worn parts. A broken roller often comes with worn hinges or loose track hardware.
  • Door damage. A bent panel or track section can require extra alignment work.
  • Opener setup issues. Incorrect force and travel settings can cause repeated reversals.
  • Access limitations. Packed garages can make it harder to safely reach tracks and springs.

Avoid making it worse

If your door is stuck, do not try to “help it” by lifting one side. That can pull the door further out of track and may turn it into a bigger emergency garage door repair situation.

Safety notes and when to stop and call a pro

Garage doors can hurt people when springs, cables, or tracks fail under load. The door can weigh hundreds of pounds, and springs store serious energy. This is why a garage door that seems slightly off can become a real hazard.

Stop and call for help if

  1. You suspect a broken spring.
  2. A cable is frayed, loose, or off the drum.
  3. The door is off track or jammed at an angle.
  4. The bottom section is bent and dragging.
  5. The opener strains, smokes, or makes popping sounds.

A quick safety test without tools

Want a quick safety test you can do without tools? Stand inside the garage and look at the springs and cables without touching them. If anything looks separated, frayed, or uneven, keep the door closed and call for garage door repair.

How to prepare before we arrive

You can speed up the visit by making the door area easy to access and sharing a few details. You do not need to diagnose the issue. Just tell us what you saw and heard.

Here is a simple prep checklist

  1. Move cars back to give space near the door.
  2. Clear items away from the tracks and opener area.
  3. Keep pets and kids away from the garage during testing.
  4. If the door is stuck open, avoid walking under it.
  5. Gather remotes and keypad info if the problem involves controls.

If the garage is your main entry, plan a different way in and out during service. Testing the door requires repeated open and close cycles.

After service care and what to watch for

Good habits after repair help parts last longer and keep the door quieter. Most issues return when the door is used with friction, poor alignment, or ignored warning sounds.

After service, keep an eye on

  • New noises. A new rattle or squeak is the door asking for attention.
  • Uneven movement. If one side rises faster, stop using it and call.
  • Sensor behavior. If the door reverses without anything in the way, the sensors may need adjustment.
  • Weather stripping. A worn bottom seal can let in dust and water during storms.

A helpful habit

A helpful habit is to listen once a week. If the door suddenly sounds like a shopping cart with a bad wheel, something has changed. Scheduling periodic maintenance can help catch it early.

Why homeowners and businesses choose Palms Garage Doors

People choose us because we keep things simple and focus on safe results. You get clear communication, careful work, and repairs based on what the door actually needs.

Here is what you can expect from our team

  • Straightforward explanations in plain language
  • Respect for your time and your property
  • Safe handling of springs, cables, and heavy sections
  • Attention to alignment, balance, and smooth travel
  • Clean up of old parts and packaging after the job

Local to the South Bay

We are based in San Jose, so Santa Clara is a familiar trip. If you live near busy corridors and have a tight schedule, we get it. Garage door trouble never shows up at a convenient time. If you are searching for Garage Door Repair in Santa Clara, CA, our goal is to help you get back to normal fast, without guesswork and without risky shortcuts.

Areas near Santa Clara we often help

We often assist customers in nearby South Bay communities because garage door issues do not respect city lines. If you are close to Santa Clara, there is a good chance we can help.

Nearby areas commonly include

  • San Jose
  • Sunnyvale
  • Cupertino
  • Milpitas
  • Mountain View
  • Campbell

Not sure if you are in range? Call (650) 600-6656 and tell us your cross streets, and we will confirm. If you need ongoing care, ask about our maintenance plan.

Book service in Santa Clara, CA

You can book service by phone or online, and we will help you choose the right next step based on what the door is doing. If the door is stuck, we will focus on safe access and stabilizing the system first.

Related Services

Explore related options for Santa Clara California and nearby areas in CA.

Call (650) 600-6656 or reach out through our Contact Us page to schedule with Palms Garage Doors.

If your door is noisy, uneven, or refusing to close, do you want to keep fighting it every morning? Let’s get it fixed and get your garage back to being boring again, in the best way.

For reliable Garage Door Repair in Santa Clara, CA, reach out today and tell us what’s going on with your door.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
All reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Santa Clara

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Santa Clara, CA?

Yes—Palms Garage Doors serves Santa Clara, CA and supports local homeowners with garage door repair, garage door service, and garage door maintenance.

What should I do if my garage door won’t open or close?

If it’s stuck or moving unevenly, stop using it and schedule garage door repair; Palms Garage Doors serves Santa Clara, CA and can also check the garage door opener.

Can you help if I think a spring is broken?

A loud bang or a very heavy door can indicate a spring issue; Palms Garage Doors serves Santa Clara, CA and provides broken spring replacement as part of its garage door repair services.

Do you offer emergency garage door help in Santa Clara?

Palms Garage Doors serves Santa Clara, CA and offers emergency garage door repair for urgent situations like a door that won’t close or is off track.

Do you work on garage door openers?

Yes—Palms Garage Doors serves Santa Clara, CA and can troubleshoot and service garage door opener issues such as remotes, sensors, and inconsistent operation.

Can you install a new garage door for my home?

Palms Garage Doors serves Santa Clara, CA and offers garage door installation, helping you choose an option that fits your opening and usage needs.

Do you provide maintenance to prevent future problems?

Palms Garage Doors serves Santa Clara, CA and offers garage door maintenance to address common wear items and keep the system operating smoothly.

Can you repair commercial garage doors in Santa Clara?

Yes—Palms Garage Doors serves Santa Clara, CA and provides commercial garage door repair for businesses that rely on dependable door operation.

Why is my garage door making grinding or squeaking noises?

Noises can come from worn rollers, loose hardware, or alignment issues; Palms Garage Doors serves Santa Clara, CA and can perform garage door service to diagnose and address the cause.

What are common signs I should schedule garage door service soon?

Slower movement, uneven lifting, frequent reversing, or visible wear are common reasons to call; Palms Garage Doors serves Santa Clara, CA and handles garage door service and garage door repair for these issues.

Our awards & certifications

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Certifications

Our Awards & Certifications

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Tell us what the door is doing

Request a callback for your Santa Clara garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Santa Clara?

Open 24/7. Call now or book a visit online.