1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Pleasanton, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Pleasanton homes and businesses, day and night.

Service area
Do we cover your address in Pleasanton?

We have worked in these Pleasanton ZIP codes:

9456694588

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

135Jobs completed in Pleasanton since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Pleasanton

What we fix and install across Pleasanton

Garage door spring replacement by Palms Garage Doors

Spring replacement in Pleasanton

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Pleasanton

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Pleasanton

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Pleasanton

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Pleasanton

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Pleasanton

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Pleasanton

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Pleasanton

We have worked in these Pleasanton ZIP codes:

9456694588
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Pleasanton? Palms Garage Doors fixes springs, openers, cables, and off track doors with upfront pricing and fast scheduling today

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Garage Door Repair in Pleasanton, CA

Palms Garage Doors provides fast, practical help for homes and businesses in Pleasanton. If your door is stuck, loud, off track, or your opener will not respond, we can troubleshoot the issue and complete the right repair or replacement. For dependable Garage Door Repair in Pleasanton, CA, call (650) 600-6656 or visit https://palmsgaragedoors.com/.

What we help with in Pleasanton, CA is getting your garage door working smoothly and safely again.

A garage door should open, close, and seal without drama. If it is grinding, jerking, or refusing to move, that usually points to a worn part, a setup problem, or a safety sensor issue. Palms Garage Doors handles both the obvious breakdowns and the small issues that turn into big ones.

Pleasanton has a mix of newer neighborhoods, established homes, and busy commercial areas. That means we see everything from modern steel doors with quiet belt openers to older doors with tired springs and worn rollers. Whatever style you have, the goal is the same, steady movement, proper balance, and safe operation.

Do you use your garage as the main entry for your home? If you do, a door that will not close is not just annoying. It affects security, daily routines, and sometimes your ability to park at all.

How to know you need service

How to know you need service is to watch for warning signs that show up before a full breakdown.

A garage door rarely fails out of nowhere. It usually gives a few hints first. Catching those hints can prevent the stuck halfway moment when you are late for work.

Here are common signs you should call

  1. The door feels heavy or slams down faster than normal.
  2. You hear popping or snapping sounds from the spring area.
  3. The opener strains, hums, or stops mid cycle.
  4. The door shakes, wobbles, or drifts to one side.
  5. The door reverses for no clear reason.
  6. You see a gap in the torsion spring above the door.
  7. The cables look frayed or uneven on the drums.
  8. The door works sometimes, then fails again.

Noise note

A little noise is normal, but metal complaining loudly is not. If your garage door has started sounding like it is auditioning for a horror movie, it is time for a closer look.

Common situations in Pleasanton

Common situations in Pleasanton are daily wear, heat changes, and busy family schedules that push doors hard.

Most garage doors get used more than people think. It is common for families to open and close the door multiple times a day. Over time, rollers wear down, hinges loosen, and springs lose lifting strength.

California heat swings also matter. Parts expand and contract, and dry conditions can make old rollers and hinges louder. Dust and debris can build up in the tracks, especially if the garage is used for storage or projects.

We also see plenty of quick fixes that create bigger issues. A track gets bumped, bolts get tightened unevenly, or a sensor gets angled a little too far. The door might still move, but it is working harder than it should.

For ongoing issues, a garage door maintenance visit can reduce wear and help prevent repeat breakdowns.

What happens during a visit

What happens during a visit is a clear inspection, a simple explanation, and the repair that matches the problem.

We keep service straightforward. Our job is to find the cause, explain what is happening, and get the door operating correctly again. You should not feel talked at or confused by jargon.

A typical service visit includes

  1. Checking door balance and spring tension behavior.
  2. Inspecting rollers, hinges, track alignment, and fasteners.
  3. Reviewing cables, drums, and end bearing plates.
  4. Testing opener force settings and travel limits.
  5. Checking safety sensors and the auto reverse function.
  6. Listening for noise points and spotting wear patterns.
  7. Confirming the door seals and closes evenly at the floor.

If parts need replacement, we focus on the pieces that affect safety and reliability first. Springs, cables, and track problems are not the places to gamble. If you need a broader garage door service approach, we can cover the full system.

Fixing the system not just one part

Garage door repair is often about fixing the system, not just swapping a single part.

A garage door is a connected setup. When one part wears out, another part often starts taking extra strain. Replacing only the loudest part might quiet things down, but it may not fix the cause.

We look for issues like

  • Rollers that bind and make the opener pull harder
  • Tracks that are slightly out of plumb
  • Loose hinges that let sections shift
  • A door that is out of balance and stresses the opener
  • Sensors that see ghosts because of alignment or sunlight angles

If you are looking for Garage Door Repair in Pleasanton, CA, it helps to work with a team that checks the full movement path. A door can look fine while it is slowly chewing through parts. If you are doing your own checks first, troubleshooting can help you spot obvious issues before scheduling.

Broken spring replacement

Broken spring replacement is a high priority because springs do the heavy lifting.

Most garage doors rely on either torsion springs above the door or extension springs along the sides. Springs store energy to lift the door, which is why a broken spring makes the door feel like it weighs a ton. That is also why spring work is not a casual DIY project.

You may have a broken spring if

  • The opener runs but the door will not lift
  • The door lifts a few inches, then stops
  • You heard a loud bang from the garage
  • You see a gap in the torsion spring coil
  • The door slams shut or will not stay open

If the spring is broken, stop using the door until it is fixed. Lifting the door manually can be risky, and running the opener can burn it out. For spring work, schedule broken spring replacement in Pleasanton, California.

Garage door opener help

Garage door opener help is the right move when the motor runs but the door does not behave.

Openers fail in different ways. Sometimes the opener is fine and the door hardware is the real problem. Sometimes the door is fine and the opener is losing power, losing settings, or dealing with sensor trouble.

We service common opener issues like

  • Remote and keypad programming problems
  • Wall button issues and loose wiring
  • Safety sensor alignment and wiring checks
  • Travel limit and force adjustments
  • Chain, belt, or screw drive noise and wear
  • Gear or carriage issues when the motor runs but nothing moves

If your door reverses right before it hits the ground, that can be a sensor or travel setting problem. If it stops randomly, it can be heat, logic board trouble, or a binding door that is overloading the opener.

Do you want quiet operation again? In many cases, new rollers, proper track alignment, and correct opener settings can make a bigger difference than people expect. If the opener is the concern, start with garage door opener service in Pleasanton CA.

Garage door installation

Garage door installation is the answer when the door is worn out, damaged, or no longer fits your needs.

Some doors are better replaced than repaired. If panels are bent, the door is sagging, or the door has repeated issues, a new door can improve function and reduce ongoing headaches.

Installation work usually includes

  1. Removing the old door and hardware safely.
  2. Checking the framing and track mounting surfaces.
  3. Installing vertical and horizontal tracks with correct spacing.
  4. Setting up springs, cables, and drums for balanced lift.
  5. Confirming smooth travel and consistent sealing at the floor.
  6. Pairing and setting up the opener if needed.

If you are switching door styles or adding windows, we can also help you think through practical details. Window placement, insulation needs, and wind exposure all matter in real life, not just on a brochure photo. For new doors, see garage door installation options for Pleasanton, CA.

Garage door maintenance

Garage door maintenance prevents surprise failures and keeps the door quieter.

Maintenance is simple, but it has to be done correctly. The goal is to reduce friction, catch wear early, and keep safety features working. A door that is maintained tends to run smoother and put less strain on the opener.

A practical maintenance checklist looks like this

  1. Listen for new noises during open and close cycles.
  2. Watch the door for wobble or a drifting movement.
  3. Check rollers and hinges for wear and loose hardware.
  4. Inspect the cables for fraying and rust.
  5. Clean tracks and keep them free of debris.
  6. Test the safety sensors and auto reverse function.
  7. Confirm the door stays in place when lifted halfway, balance test.

Maintenance note

Do not grease the tracks. That can collect grime and create binding. Lubrication belongs on the right moving points, applied lightly.

If you want a routine approach, ask about a maintenance plan for Pleasanton in CA.

Commercial garage door repair

Commercial garage door repair helps keep deliveries, bays, and daily operations moving.

Commercial doors take more abuse and often run on tighter schedules. A door that sticks can slow down staff, block shipments, or create a security problem after hours.

We work on common commercial needs like

  • Sectional steel doors for warehouses and back bays
  • Rolling doors for storage and service counters
  • Operator issues with wall controls and safety devices
  • Track alignment problems from bumps and daily use
  • Hardware replacement for worn rollers, hinges, and cables

If your business door is acting up, it is smart to address it early. Commercial doors can fail at the worst time, which usually means right before a delivery shows up. For business properties, schedule commercial garage door repair in Pleasanton, California.

Emergency garage door repair

Emergency garage door repair is for situations where the door is stuck, unsafe, or will not secure the property.

Some problems cannot wait. A door that will not close can leave a garage exposed. A door that is off track or hanging crooked can be dangerous to operate. If a spring breaks, the door can become unmanageable fast.

Call for urgent help if

  1. The door is off track or the rollers have popped out.
  2. The door will not close and you cannot secure the garage.
  3. A spring or cable appears broken or loose.
  4. The door is stuck open and weather or security is a concern.
  5. The opener is smoking, buzzing, or struggling loudly.

If the door is crooked or jammed, stop pressing the remote. That often makes the problem worse. It is like clicking print ten times. It never helps, and it always adds work. If you need urgent help, request emergency garage door repair in Pleasanton CA.

Garage door service and full system checks

Garage door service covers the full system so the door runs straight, balanced, and reliable.

A service call is not just about getting the door moving again. It is also about making sure it moves the right way. That includes balance, alignment, and the small adjustments that reduce wear.

Here is a quick view of what full system usually means.

System areaWhat we checkWhy it matters
Springs and liftSpring condition, balance, lift behaviorKeeps the door from feeling heavy and protects the opener
Tracks and rollersTrack spacing, roller wear, binding pointsPrevents shaking, grinding, and uneven travel
Cables and drumsFraying, proper wrap, tension balanceReduces risk of sudden failure and uneven lifting
Opener and safetySensors, limits, force settingsHelps prevent reversals, stops, and safety issues

If you have been searching for Garage Door Repair in Pleasanton, CA, ask yourself a simple question. Do you want a door that sort of works, or one that works the same way every time? Start with garage door repair for Pleasanton, CA.

Timing depends on the problem

Timing depends on the problem, the door type, and how much wear has built up over time.

Some repairs are quick, especially when the issue is isolated. Others take longer because the door needs careful setup. The most common delays come from doors that have multiple worn parts or from damage that shifted the track or mounting points.

Things that can slow down a repair include

  • A door that is off track with bent sections
  • Hardware with rusted or seized fasteners
  • A door that has been run with a broken spring
  • A backup issue like worn rollers plus a tired opener
  • Custom door sizes or uncommon hardware

If your door is the main way you get in and out, tell us up front. That helps us plan the best path to get your access back quickly. If the issue becomes urgent, emergency service may be the right fit.

Safety notes

Safety notes matter because garage doors are heavy and the spring system stores serious force.

A garage door can weigh hundreds of pounds. The springs and cables are what make it feel manageable. When those parts fail, the door can drop or twist.

Stop and call a pro if you notice

  1. A visible spring gap or a hanging cable.
  2. The door is stuck at an angle.
  3. The bottom bracket area looks bent or loose.
  4. The opener is pulling hard and the door is not moving smoothly.
  5. The door slams shut or will not stay open.

If you need to get a car out and the spring is broken, do not force it unless you have help and a clear plan. It is easy to strain a back or lose control of the door. For safety related failures, schedule spring replacement or a full repair visit.

How to prepare before we arrive

How to prepare before we arrive is to make access easy and note what the door has been doing.

A little prep saves time and helps us diagnose faster. You do not need to take anything apart. Just give us a clean path to work.

Here is a simple prep list

  1. Clear a few feet around the door and the opener area.
  2. Keep pets and kids away from the garage during service.
  3. If possible, leave the door closed unless it is stuck open.
  4. Gather any remotes or keypads that are acting up.
  5. Write down what changed and when it started.

If the problem started right after a power outage or a bumped sensor, mention that. Details like that can cut the troubleshooting time in half. If the opener is involved, we may recommend opener service during the visit.

After service care

After service care is about keeping the door clean, listening for changes, and not ignoring small warnings.

Once the door is working again, your job is simple. Pay attention to how it sounds and moves. Garage doors are creatures of habit. When something changes, it usually means wear is starting again.

Good habits to follow

  1. Listen for new squeaks, grinding, or popping sounds.
  2. Keep tracks clear of dirt, storage bins, and spider webs.
  3. Test the auto reverse and sensors once in a while.
  4. Do not keep running the opener if the door starts binding.
  5. Call sooner when you see a cable starting to fray.

A door that runs smoothly should not feel like a workout. If it does, something is off. Ongoing maintenance can help keep it consistent.

Nearby areas we also serve

Nearby areas we also serve include communities around Pleasanton while our base is in San Jose, CA.

Palms Garage Doors is based in San Jose, and we take calls for surrounding areas when scheduling allows. If you are near Pleasanton, you may also be in or near Dublin, Livermore, San Ramon, or other Tri Valley communities.

If you are not sure whether your address fits our service range, call and ask. We will give you a straight answer and help you pick the next step. Start with an appointment for garage door repair in Pleasanton.

Why homeowners and businesses choose Palms Garage Doors

Why homeowners and businesses choose Palms Garage Doors is simple communication and repairs that make sense.

People usually call us after they have tried the basics and the door still will not cooperate. We respect your time and explain what we find in plain language. You will know what part failed, what caused it, and what we are doing to fix it.

Here is what we focus on during every job

  • Show up ready to troubleshoot the full door system
  • Fix the root issue, not just the symptom you noticed first
  • Keep the work area tidy and the process clear
  • Confirm the door runs smoothly before we wrap up
  • Make sure safety features work the way they should

If your door has been unreliable, you do not need a long lecture. You need it working again, and working safely. A steady service approach helps keep problems from repeating.

Book service for Pleasanton

Book service for Pleasanton by calling us, and we will help you choose the right next step.

Related Services

Explore related garage door services and product options available for Pleasanton, CA.

If the door is stuck, loud, off track, or your opener is giving you trouble, call Palms Garage Doors and tell us what is happening. We will help you schedule the right service and get your door back to normal use. For Garage Door Repair in Pleasanton, CA, call (650) 600-6656 or use our Contact Us page.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
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4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
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4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Pleasanton

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Pleasanton, CA?

Yes—Palms Garage Doors serves Pleasanton, CA and provides garage door repair, garage door service, and garage door maintenance for local homes.

What should I do if my garage door won’t open or close?

Start by checking for obstructions and whether the opener has power; if it still won’t operate, Palms Garage Doors in Pleasanton, CA can help with garage door repair and garage door opener service.

How can I tell if I might need a broken spring replacement?

Signs can include a heavy door, loud snapping sounds, or the door lifting unevenly; Palms Garage Doors serves Pleasanton, CA and handles broken spring replacement as part of its garage door repair services.

Do you offer emergency garage door repair in Pleasanton?

Palms Garage Doors serves Pleasanton, CA and offers emergency garage door repair for situations where a door is stuck, unsafe, or not securing the garage properly.

Can you repair commercial garage doors for local businesses?

Yes—Palms Garage Doors serves Pleasanton, CA and provides commercial garage door repair and garage door service for a variety of business properties.

Do you install new garage doors in Pleasanton, CA?

Palms Garage Doors serves Pleasanton, CA and offers garage door installation, including help selecting an option that fits your opening and usage needs.

My garage door opener runs but the door doesn’t move—what could be wrong?

This can be related to the opener, the door’s hardware, or a disconnected component; Palms Garage Doors in Pleasanton, CA can troubleshoot with garage door opener service and garage door repair.

How often should I schedule garage door maintenance?

Many homeowners schedule periodic garage door maintenance to help reduce wear and catch issues early; Palms Garage Doors serves Pleasanton, CA and offers garage door maintenance and garage door service.

Why is my garage door making loud or unusual noises?

Noises can come from worn rollers, loose hardware, or misalignment; Palms Garage Doors serves Pleasanton, CA and can inspect and address the issue through garage door repair and maintenance.

What areas around Pleasanton do you cover?

Palms Garage Doors serves Pleasanton, CA and nearby communities, and offers services such as garage door repair, garage door installation, and emergency garage door repair.

Our awards & certifications

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Certifications

Our Awards & Certifications

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Tell us what the door is doing

Request a callback for your Pleasanton garage door. You get the price in writing before any work starts.

  • No obligation, no pressure
  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Pleasanton?

Open 24/7. Call now or book a visit online.