1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Novato, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Novato homes and businesses, day and night.

Service area
Do we cover your address in Novato?

We have worked in these Novato ZIP codes:

949479494994945

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

70Jobs completed in Novato since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Novato

What we fix and install across Novato

Garage door spring replacement by Palms Garage Doors

Spring replacement in Novato

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Novato

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Novato

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Novato

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Novato

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Novato

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Novato

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Novato

We have worked in these Novato ZIP codes:

949479494994945
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Novato? Palms Garage Doors offers same day repairs for springs, openers, cables, and off track doors. Call for fast help today

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Garage door help for homes and businesses in Novato, California

Palms Garage Doors provides fast, practical help for homeowners and businesses that need Garage Door Repair in Novato, CA. We troubleshoot the real cause, explain what we find, and get your door running safely again. Call (650) 600-6656 or visit Palms Garage Doors to schedule service from our San Jose team.

What we help with in Novato, CA

We help you get a garage door that opens smoothly, closes fully, and stays safe. That can mean a quick repair, a part replacement, an opener fix, or a full installation.

Many doors in Marin County see daily use, shifting weather, and occasional power outages. Those conditions can expose weak springs, worn rollers, or sensors that are slightly out of line. If your door is noisy, uneven, or stuck, you do not have to keep fighting it.

We also help if your garage door is working but not working well. A door that shakes, slams, or reverses for no clear reason is often a safety issue waiting to happen. Want to avoid getting stuck outside during a rush. That is a good reason to call sooner.

For ongoing care and prevention, we also offer garage door maintenance and full garage door service in Novato California.

How to know you need professional service

You likely need service when the door changes behavior in a way you cannot explain. Small changes often point to bigger wear behind the scenes.

Look for these common warning signs

  1. The door opens a few inches and stops.
  2. The door closes, then reverses back up.
  3. You hear a loud bang from the garage, then the door will not lift.
  4. The opener runs but the door barely moves.
  5. The door is crooked, or one side looks lower.
  6. The door feels heavier than normal when lifting manually.
  7. Remote range drops suddenly, or wall button works but remotes do not.
  8. Grinding, squealing, rattling, or popping sounds increase over time.

Are you having to press the button multiple times to get one good close. That is your door asking for help, not being dramatic.

Note

If any of these signs show up, a proper troubleshooting approach helps prevent repeat failures and avoids replacing the wrong parts.

Common garage door situations in Novato

Many Novato properties have attached garages that are used as the main entry. That means your garage door is not just a big panel, it is a daily use system with moving parts and safety sensors.

Here are situations we often hear about in similar neighborhoods and settings

  • Busy mornings and school drop offs The door stops halfway, and suddenly you are late.
  • Wind, dust, and outdoor storage Tracks collect debris, rollers get noisy, and sensors get blocked.
  • Older doors with newer openers The opener is strong, but the door hardware is worn, so the system struggles.
  • Converted garage spaces or tight storage Items creep into the door travel path, causing reversals and dents.
  • Commercial roll up doors High cycle use exposes weak springs and worn bearings faster.

If your garage is your main way in and out, reliability matters. A working door should feel boring. If it feels unpredictable, it is time for a closer look through garage door repair or a broader service visit.

What happens during a service visit

A service visit starts with finding the cause, not guessing at parts. Many garage door problems share symptoms, so we check the full system before recommending a fix.

A typical visit often follows this flow

  1. Safety check first We look at cables, springs, drums, and track condition before operating the door.
  2. Door balance test We check how the door behaves in manual mode and whether it holds position.
  3. Opener and control test We test wall button, remotes, sensors, and force settings.
  4. Hardware inspection We inspect rollers, hinges, brackets, bearings, and fasteners for wear or cracking.
  5. Track and alignment check We look for bends, gaps, rubbing, and mounting issues.
  6. Clear explanation We tell you what failed, what caused it, and what to do next.
  7. Repair and final test We complete the repair and cycle the door to confirm smooth travel and safe reversal.

You will get practical guidance too. If a simple habit change helps, we will say so. If something is unsafe to run, we will be direct about that as well.

Full system focus

We check both the door and the opener together so the fix matches the real cause, whether that points to garage door opener service or a mechanical adjustment.

Garage door repair services we provide in Novato

We handle the most common garage door problems and the tricky ones that show up after years of use. If you need Garage Door Repair in Novato, CA, we focus on restoring safe movement, correct alignment, and consistent operation.

Garage Door Repair

Garage door repair is the best fit when the door system is mostly sound but one or more parts are failing. Repairs can involve alignment, hardware replacement, track correction, or restoring smooth travel.

Common repair needs include

  • Door off track or rubbing the frame
  • Bent track sections
  • Worn rollers or hinges
  • Loose brackets or bolts backing out
  • Cables that have jumped the drum
  • Loud operation that gets worse each week

If your door is shaking like it is trying to toss your car out of the driveway, that is not character. It is usually worn rollers, track issues, or a door that is out of square.

If the issue is beyond basic adjustment, a scheduled garage door service visit can help confirm the best path forward.

Broken Spring Replacement

Broken springs are one of the most common reasons a door will not open. Springs carry the door weight, so when one breaks, the opener often cannot lift the door.

Signs of a broken spring include

  • A loud snap or bang from the garage
  • The door lifts a few inches, then stops
  • The opener strains or hums
  • A visible gap in a torsion spring above the door
  • The door feels extremely heavy in manual mode

Spring replacement is not a DIY job for most people. The tension is serious, and the wrong move can cause injuries or property damage. If you suspect a spring issue, stop using the opener and call for broken spring replacement.

Garage Door Opener Service and Repair

Opener issues can be electrical, mechanical, or sensor related. Sometimes the opener is fine and the door is the problem. We test both so you do not replace the wrong thing.

We commonly fix

  • Door that reverses without closing
  • Photo eye sensor alignment problems
  • Wall control issues
  • Remote programming and signal problems
  • Chain or belt issues and adjustments
  • Travel limits and force settings that drift

If your opener lights blink and the door refuses to close, the sensors are often involved. A quick visual check can help, but alignment and wiring problems may need hands on troubleshooting through garage door opener service.

Garage Door Installation

Installation is the right move when the door is worn out, damaged, or no longer fits your needs. A new door can improve daily reliability and reduce noise, especially if the old panels are bent or the hardware is tired.

A good installation plan includes

  1. Checking opening size and framing condition
  2. Selecting the right door type and insulation level for your use
  3. Matching springs and hardware to the door weight
  4. Setting track spacing and clearances correctly
  5. Testing balance, sealing, and safety reversal

If you are replacing an older door, we can also help you think through opener compatibility and whether your current setup is still the best match. Learn more about garage door installation in Novato CA.

Garage Door Maintenance

Maintenance helps prevent breakdowns and improves safety. It is especially helpful for doors that run multiple times per day.

A practical maintenance visit often covers

  • Tightening key fasteners and brackets
  • Inspecting rollers, hinges, and bearings
  • Checking door balance and cable condition
  • Cleaning and checking track alignment
  • Testing photo eyes and auto reverse behavior
  • Noting wear patterns that point to future problems

Maintenance does not mean chasing perfection. It means catching problems while they are still easy to fix. You can also ask about a maintenance plan for ongoing reliability.

Garage Door Service for Ongoing Reliability

Service can be a mix of minor repairs, adjustments, and part replacements that keep your system operating consistently. If your door mostly works but makes you nervous, service is often the fastest path back to normal.

Here is a simple way to think about it.

What you noticeWhat it often points toWhy it matters
Door is loud and shakyRollers, hinges, track alignmentNoise often signals wear that leads to failure
Door reverses while closingSensors, travel limits, binding trackSafety system is doing its job, but something is wrong
Door is unevenCable issue, track issue, spring imbalanceUneven travel can cause the door to come off track
Opener strainsDoor balance, spring wear, bindingOpener can burn out when it has to lift too much weight

If you are not sure what category your problem fits, that is normal. You tell us what it is doing, and we work backward to the cause with the right garage door service.

Emergency Garage Door Repair

Emergency service is for situations where the door is stuck, unsafe, or blocking access. A garage door can fail at the worst time, like right before work or after dark.

Emergency issues often include

  • Door stuck open and you need to secure the garage
  • Door stuck closed with a car trapped inside
  • Broken spring with an unusable door
  • Door off track or hanging at an angle
  • Impact damage that affects safe operation

If the door is not moving evenly, do not keep trying the opener. Repeated attempts can turn a manageable repair into a bigger mess. When timing matters, ask about emergency garage door repair in Novato California.

Commercial Garage Door Repair

Commercial doors see higher cycle counts and heavier use. Small problems can quickly become downtime.

We help with common commercial needs like

  • Roll up doors that bind or jam
  • Damaged bottom seals and weather issues
  • Worn rollers, bearings, and brackets
  • Opener and control problems
  • Track alignment and door balance issues

Do you rely on your door for deliveries, service vehicles, or morning setup. Keeping it predictable helps your whole day run smoother. For businesses, we offer commercial garage door repair in Novato CA.

Timing and what can slow a repair down

Most repairs move faster when the issue is diagnosed correctly the first time. The biggest delays usually come from hidden damage or multiple worn parts failing at once.

A few things that can affect timing

  1. Severity of wear A single roller is simple, but worn rollers plus bent track takes longer.
  2. Door type and size Heavier doors have more hardware and tighter tolerances.
  3. Previous repairs Incorrect parts or poor alignment can create extra troubleshooting.
  4. Opener behavior An opener may show symptoms that are really caused by door balance issues.
  5. Access and storage A packed garage can limit work space near tracks and springs.

We will tell you what we can address right away and what needs a planned follow up. Clear expectations beat surprises. If you need quicker help due to access or security concerns, consider emergency service.

Safety notes and when to stop and call

Garage doors can weigh hundreds of pounds, and the spring system stores a lot of force. If something feels unsafe, it probably is.

Stop and call for help if

  1. You think a spring broke, or you see a gap in the coil.
  2. A cable has come off the drum or is hanging loose.
  3. The door is off track or hanging crooked.
  4. The opener is straining, smoking, or making sharp grinding noises.
  5. The bottom section is bent and catching on the floor or frame.

If you need to get a car out and the door is stuck, do not try to deadlift it with friends. That plan usually ends with a sore back and a door that is even more out of alignment. In these cases, request professional repair or spring replacement.

How to prepare before we arrive

A few quick steps can make your appointment easier and faster. You do not need to do any mechanical work, just basic prep.

Here is a helpful checklist

  1. Park vehicles outside if possible.
  2. Clear a path near the door tracks and opener area.
  3. Keep pets and kids away from the garage during testing.
  4. If you have remotes, place them where you can find them quickly.
  5. If the door is stuck open, avoid walking under it.

If your opener is acting up, note what you see. Do the lights blink. Does it click but not run. Does it reverse at the same spot each time. Those details help us pinpoint the cause sooner during opener service.

After service care and what to watch for

After your door is repaired, you can extend the life of the system by keeping an eye on simple things. Think of it like keeping tires inflated. Small habits reduce wear.

Watch for these changes in the weeks after service

  • New or returning noise
  • Slower opening speed
  • Door reversing again
  • A gap at the bottom seal that was not there before
  • Remote range dropping suddenly

A few practical care tips

  1. Keep tracks free of heavy buildup and storage items.
  2. Do not spray heavy grease on tracks. Rollers should roll, not slide.
  3. Test photo eye alignment if the door will not close.
  4. Use the wall button and observe a full open and close once in a while.
  5. If the door feels heavier than before, stop using it and call.

If you hear a new sound that makes you pause, trust that instinct. Garage doors do not need to be silent, but they should not sound like a toolbox falling down stairs. For prevention, schedule maintenance or consider a maintenance plan.

Areas near Novato we can also help with

If you are near Novato, service often extends to nearby communities in Marin County and surrounding areas. If your address is close but not technically in the city limits, reach out and we will confirm scheduling options.

Nearby areas people often ask about include

  • San Marin and Black Point area
  • Hamilton area
  • Ignacio area
  • Marinwood and Terra Linda area
  • San Rafael and Petaluma corridor areas depending on route

We travel from our base in San Jose, so appointment timing depends on the day schedule and traffic patterns. If you have a narrow time window, tell us up front and we will work with you. For planning, you can also use Book An Appointment.

Why people choose Palms Garage Doors for Novato service

People choose us because we focus on clear answers and safe results. You should know what failed, why it failed, and what needs attention next.

Here is what you can expect from our approach

  • We look at the full system, not just the symptom
  • We prioritize safe operation and proper balance
  • We explain your options in plain English
  • We keep the work area as clean and orderly as possible
  • We test the door through multiple cycles before wrapping up

Do you want the door to open smoothly without a daily maybe. That is the goal every time. If you want to know more about our team, visit About Us.

Schedule service in Novato, CA

If your door is stuck, noisy, uneven, or refusing to close, we can help you get back to normal. Palms Garage Doors provides Garage Door Repair in Novato, CA for homeowners and businesses that need real troubleshooting and reliable fixes.

Call (650) 600-6656 or visit Palms Garage Doors to book service. If you can, share what the door is doing and whether it is safe to operate. That helps us plan the right next steps.

Get the right fix, not another temporary patch

A good repair solves the cause and restores safe movement. If you have been resetting the opener, pushing the door down by hand, or hoping it just works this time, that routine gets old fast.

Palms Garage Doors is ready to help with Garage Door Repair in Novato, CA, opener problems, broken springs, maintenance, and installations. Call (650) 600-6656 or visit Palms Garage Doors and let us know what is going on with your door.

Related Services

Explore other services and options available in Novato CA and Novato California.

To schedule service, use our Contact Us page and tell us what your door is doing in Novato CA.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
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ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
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Excellent1017 reviews
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Excellent640 reviews
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Excellent24 reviews
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Excellent52 reviews
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4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Novato

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Novato, CA for garage door repairs?

Yes—Palms Garage Doors serves Novato, CA and helps with Garage Door Repair, Garage Door Service, and Garage Door Maintenance for many common issues.

What should I do if my garage door won’t open or closes partway?

Stop using the door and check for obvious obstructions, then contact Palms Garage Doors in Novato, CA for Garage Door Repair or Garage Door Opener troubleshooting.

Can you help if I suspect a broken spring?

If the door feels unusually heavy or you heard a loud bang, it may be a spring issue; Palms Garage Doors serves Novato, CA and handles Broken Spring Replacement.

Do you offer emergency garage door help in Novato?

Palms Garage Doors serves Novato, CA and provides Emergency Garage Door Repair for situations where the door is stuck, unsafe, or not securing your property.

Do you install new garage doors?

Yes—Palms Garage Doors serves Novato, CA and offers Garage Door Installation for homeowners looking to replace or upgrade an existing door.

My garage door opener remote works sometimes—what could cause that?

Intermittent operation can be related to the opener, settings, or signal issues; Palms Garage Doors in Novato, CA can assist with Garage Door Opener service and related repairs.

How often should I schedule garage door maintenance?

Many homeowners schedule periodic checkups to reduce wear and catch issues early; Palms Garage Doors serves Novato, CA and offers Garage Door Maintenance and Garage Door Service.

Can you repair noisy or shaky garage doors?

Noises and vibration can come from worn parts, alignment issues, or lack of maintenance; Palms Garage Doors serves Novato, CA and can inspect and perform Garage Door Repair.

Do you work on commercial garage doors in Novato?

Yes—Palms Garage Doors serves Novato, CA and provides Commercial Garage Door Repair for many types of business and facility doors.

What are common signs my garage door needs professional service?

Slower movement, uneven closing, new noises, or frequent reversing are common indicators; Palms Garage Doors serves Novato, CA and offers Garage Door Service and Garage Door Repair to address these concerns.

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Certifications

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Tell us what the door is doing

Request a callback for your Novato garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Novato?

Open 24/7. Call now or book a visit online.