1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Mill Valley, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Mill Valley homes and businesses, day and night.

Service area
Do we cover your address in Mill Valley?

We have worked in these Mill Valley ZIP codes:

94941

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

44Jobs completed in Mill Valley since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Mill Valley

What we fix and install across Mill Valley

Garage door spring replacement by Palms Garage Doors

Spring replacement in Mill Valley

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Mill Valley

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Mill Valley

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Mill Valley

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Mill Valley

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Mill Valley

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Mill Valley

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Mill Valley

We have worked in these Mill Valley ZIP codes:

94941
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

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Palms Garage Doors Main Logo

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Garage Door Repair in Mill Valley, CA

What we help with in Mill Valley, CA

We help you get a garage door that opens smoothly, closes all the way, and stays safe to use. That means we handle both the obvious problems, like a stuck door, and the hidden ones, like worn rollers or a tired opener gear.

Mill Valley has a mix of single family homes, hillside driveways, and busy mornings where everyone wants out the door at once. A garage door that hesitates or reverses can throw off your day fast. Are you hearing a new squeal, rattle, or bang that was not there last week?

We also help local businesses and multi unit properties that rely on doors for daily access. If a door is part of your workflow, downtime is not funny. If it is at your home, it is still not funny, just in a different way. If you need broader garage door service, we can help.

How to know you need help

You likely need service when the door changes behavior, not just when it stops completely. Small warning signs often show up first, and catching them early can reduce risk and prevent bigger failures.

Watch for these common signs

  1. The door moves in a jerky way or looks uneven as it travels.
  2. You hear grinding, popping, or a loud slap when it hits the floor.
  3. The door reverses when closing or refuses to close fully.
  4. The opener strains, hums, or stops mid cycle.
  5. The door feels heavy if you try to lift it manually.
  6. You see gaps in a spring, loose cables, or frayed lift lines.
  7. The door shakes more than usual, especially near the top of travel.

A garage door is a system. Springs, cables, rollers, tracks, hinges, and the opener all share the workload. When one part starts failing, it often pushes stress onto the others. When that happens, garage door maintenance can help prevent bigger failures.

Common situations in this area

Many Mill Valley garages deal with daily use, limited driveway space, and storage packed near the door. Those factors can lead to certain repeat issues.

Here are situations we often see

  1. Track bumps from bikes, bins, or a car mirror, leading to rubbing and binding.
  2. Sensors getting bumped or blocked, leading to a door that will not close.
  3. Doors that sit slightly out of level because hardware loosened over time.
  4. Opener trouble after a power outage or a surge that confuses settings.
  5. Loud operation that starts gradually and becomes a daily headache.

If your garage is attached to your home, noise matters more than people expect. A worn roller can turn a simple open and close into the loudest part of your morning. Your neighbors may not mention it, but your walls do. If the issue is tied to the motor or controls, our garage door opener service can address it.

What happens during a visit

We start by finding the real cause, then we fix the door in a safe, step by step way. A good repair is not guessing. It is checking the full system so the door works right after we leave.

A typical service visit looks like this

  1. Quick safety check We look for loose hardware, cable issues, track damage, and spring condition.
  2. Operational test We run the door and listen for binding, rubbing, or opener strain.
  3. Pinpoint the failure We confirm what failed and what was affected by the failure.
  4. Repair or replace the part We install the correct part and secure all hardware.
  5. Balance and alignment We set the door so it lifts evenly and stays balanced.
  6. Opener and safety check We test photo eyes, force settings, and travel limits.
  7. Final run through We cycle the door multiple times and check for smooth movement.

We also explain what we found in plain language. If you want, we can show you the worn part so it is not a mystery story with a surprise ending. If the visit shows you are better served by a full garage door installation, we will explain why.

Garage door repair problems we fix most often

We fix the issues that stop doors, slow doors, and make doors unsafe. Some repairs are obvious, like a broken spring. Others are subtle, like track misalignment that only shows up at the top of travel.

Common repair items include

  • Bent or misaligned tracks
  • Worn rollers that cause shaking or noise
  • Loose hinges and damaged brackets
  • Off track doors and cable issues
  • Panels that do not line up because the door is racking
  • Weather seal problems that let in drafts, dust, and water

If you need Garage Door Repair in Mill Valley, CA, the goal is not just getting the door moving. The goal is a door that moves smoothly and does not create a new problem next week.

Broken spring replacement is a safety job, not a weekend project

Broken spring replacement needs the right tools and method because springs store heavy force. If a torsion or extension spring breaks, the door can become very heavy, very fast.

Signs of a broken spring include

  1. A loud bang from the garage, like something dropped.
  2. The door only lifts a few inches and stops.
  3. The opener struggles or the door feels “dead weight” by hand.
  4. You see a gap in a torsion spring above the door.

If you suspect a spring is broken, stop using the opener. Trying to force it can burn out the motor or damage the rail. It can also pull cables off drums, which turns a repair into a bigger reset. For safe help, schedule broken spring replacement.

Garage door opener service that focuses on real use

Garage door opener issues are not always the opener itself. A door that is out of balance can make a good opener act bad. We look at both, because replacing parts blindly is a good way to waste time.

We help with

  • Opener troubleshooting when the motor runs but the door does not move
  • Remote and keypad issues, including reprogramming and range problems
  • Safety sensor alignment and wiring checks
  • Limit and force adjustments after repairs or door changes
  • Noisy chain or belt systems, and vibration sources

Intermittent opener problems

Is your opener working only sometimes? That on and off behavior often points to sensors, wiring, or a travel setting that is right on the edge. If you need hands on help, our garage door opener service covers diagnosis and setup.

Smart controls and connectivity issues get handled with basics first

Smart opener issues often come down to power, settings, or signal, not magic. We check the wall control, sensors, and basic operation first. Then we help you get your opener back to normal daily use, including keypad and remote function.

Quick note

If the door itself is not balanced, smart features will not fix the root cause. In those cases, start with a full door check and maintenance style inspection.

Garage door installation that fits the opening and the workflow

Garage door installation works best when the door is sized correctly, the track system matches the space, and the opener is paired to the door weight. We install doors for homeowners who want a fresh start and for properties with damaged or outdated doors.

During installation planning, we consider

  1. Headroom and backroom clearance inside the garage
  2. Door material and insulation needs for comfort and noise control
  3. Wind exposure and how the door seals at the perimeter
  4. Opener type and mounting that fits the ceiling and layout
  5. Hardware that supports smooth, long term operation

A new door should open quietly, seal well, and feel stable. If it sounds like a shopping cart with a wobbly wheel, something is off. For new doors in Mill Valley CA, see our garage door installation options.

Garage door maintenance that prevents surprises

Garage door maintenance helps you avoid the “it worked yesterday” problem. Most doors fail after months of small wear, not from one big event.

A simple maintenance visit often includes

  1. Checking spring condition and door balance
  2. Tightening key fasteners and inspecting hinges
  3. Inspecting rollers and track condition
  4. Lubricating moving points where appropriate
  5. Testing safety sensors and auto reverse behavior
  6. Checking weather seal and bottom seal contact

If your garage door is used multiple times per day, maintenance matters more. If it is rarely used, it still matters because parts can dry out, loosen, or corrode. You can also consider a maintenance plan for ongoing care.

A quick homeowner checklist you can do without tools

You can spot many issues early with a short routine. This is not a repair guide, just a way to notice changes.

  1. Listen for new noises during a full open and close cycle.
  2. Watch if the door stays level as it rises.
  3. Check if the door closes firmly without bouncing.
  4. Make sure the photo eyes are clean and pointed at each other.
  5. Look for loose bolts or hanging cables and stop if you see them.

If anything looks off, call before it turns into a stuck door at the worst time. If you are unsure, start with garage door service to get a full system look.

Commercial garage door repair for day to day operations

Commercial garage door repair needs quick diagnosis and durable fixes because cycles add up fast. We work with businesses, property managers, and light industrial spaces that need doors to open reliably and close securely.

We help with

  • Sectional steel doors and heavy use hardware
  • Track and roller replacements for high cycle wear
  • Opener and operator troubleshooting
  • Cable and drum problems that cause uneven lifting
  • Safety checks so doors operate predictably for staff

If a commercial door is failing, the risk is not only delay. It can also be a safety issue for people walking or driving nearby. For larger systems, see commercial garage door repair in Mill Valley, California.

Emergency garage door repair for urgent problems

Emergency garage door repair is for doors that are stuck, off track, or unsafe to operate. If your car is trapped, the door will not close at night, or a cable is hanging loose, it is time to stop and call.

Situations that usually count as urgent

  1. The door is stuck open and cannot secure the garage.
  2. The door is stuck closed and you cannot get a vehicle out.
  3. The door came off track or is hanging at an angle.
  4. A spring broke and the door is too heavy to lift.
  5. The opener is straining or smoking, or the door is jerking hard.

If you are in Mill Valley and need urgent help, call (650) 600-6656. We will talk through what you are seeing and help you decide the next safe step. For urgent response options, use emergency garage door repair.

Timing and what can slow it down

Most repairs move quickly once the problem is confirmed and the correct parts are on hand. Some jobs take longer due to door type, damage level, or access.

Things that can affect timing

  • Severe track damage that needs careful realignment
  • Multiple worn parts that failed together
  • Custom door sizes or specialty hardware
  • Tight garage layouts with limited side clearance
  • Prior DIY attempts that left hardware loose or misrouted

If your garage is packed wall to wall, do not worry. You do not need to reorganize your whole life. You just need a clear path to the door area. If you want to reduce delays, book a standard service visit and share what you are seeing.

Safety notes and when to stop and call a pro

Garage doors are heavy, and the spring system is under tension. Some checks are safe, but certain actions should be avoided.

Stop and call if

  1. You see a broken spring or a separated torsion spring coil.
  2. A cable is off the drum or hanging loose.
  3. The door is off track or looks crooked.
  4. The opener is pulling hard and the door is not moving smoothly.
  5. You hear a loud snap or repeated popping during movement.

Also, do not pull the emergency release on a door that is stuck halfway up. If the spring is broken, the door can drop fast. Gravity does not negotiate. If you suspect a spring issue, use broken spring replacement service for a safe fix.

How to prepare before we arrive

A little prep helps the visit go smoothly, and it also helps us keep your home safe and clean while we work.

Here is what to do

  1. Park vehicles outside if the door is stuck or acting unpredictable.
  2. Clear a few feet around the inside of the door and the opener area.
  3. Keep pets and kids away from the garage during service.
  4. If the door is stuck open, avoid placing items under it.
  5. If possible, note what happened right before the problem started.

Helpful details to share include the door type, opener brand, and what the door does when you press the button. Does it move a few inches and stop? Does it close and reverse? Does the motor run but nothing happens? If needed, review basic troubleshooting observations before we arrive.

After service care and what to watch for

After the repair, your door should move smoothly and sound normal. You can help it stay that way with a few simple habits.

Good habits include

  1. Keep the tracks clear of debris and avoid storing items that can bump them.
  2. Do not spray heavy grease on tracks, since it can attract dirt.
  3. Replace remote batteries when range drops.
  4. Pay attention to new noises and address them early.

Here is a small guide to normal vs not normal sounds

Sound or behaviorOften meansWhat to do
Soft rolling soundNormal roller travelKeep an ear on changes
Squealing or chirpingDry rollers or hingesSchedule maintenance
Grinding or scrapingTrack alignment or roller damageStop using and call
Door shakes at mid travelWorn rollers or loose hardwareBook service soon
Door reverses at floorSensor or travel settingGet it checked

If you notice the door getting louder again weeks later, it usually means another worn point is showing up. Doors tend to share the workload, so one fix can reveal the next weak link. A follow up maintenance visit can help keep things stable.

Garage door service that covers the full system

Garage door service means more than swapping one part. We look at how the whole system works together so the door runs smoothly, seals correctly, and operates safely.

That full system approach is especially helpful if you have repeated issues. If you have called for the same problem more than once, it is worth stepping back and asking why it keeps happening. Is the door unbalanced? Is the track slightly pinched? Is the opener doing extra work every cycle?

For Garage Door Repair in Mill Valley, CA, we aim for a repair that makes sense and holds up to real daily use. A garage door should be boring. Boring is good.

Why homeowners and businesses choose Palms Garage Doors

People choose us because we communicate clearly, show up prepared, and focus on safe, lasting repairs. We also respect your time and space, since most garage work happens right next to where you live or work.

What you can expect

  • Straight answers about what failed and why
  • Repair options explained in plain language
  • Careful work around vehicles, storage, and finished surfaces
  • Testing after the repair so the door runs smoothly
  • Practical tips to reduce repeat issues

You should never feel like you need a translator to understand your own garage door. If something is worn, we will show you. If something is fine, we will say so. If you want to know more about our team, see About Us.

Serving Mill Valley from San Jose, CA

We serve customers in Mill Valley while operating from San Jose, CA. That means you get a team used to working across the Bay Area, dealing with different door styles, and showing up ready for the job.

If your schedule is tight, tell us what you have going on. Need the door working before school pickup or before a delivery window? We will work with clear communication so you can plan your day. You can also request a time using Book An Appointment.

Book garage door service in Mill Valley, CA

Getting your door working again starts with a quick conversation about what is happening and what you are seeing.

Related Services

Explore related options for Mill Valley CA homes and businesses.

If you need Garage Door Repair in Mill Valley, CA, call (650) 600-6656 and share the door type, what it is doing, and whether it is stuck open or closed. You can also reach us through our Contact Us page and we will take it from there.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
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ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
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Excellent1017 reviews
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Excellent640 reviews
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Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
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Excellent52 reviews
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4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
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+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Mill Valley

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Mill Valley, CA for garage door repairs?

Yes, Palms Garage Doors serves Mill Valley, CA and provides Garage Door Repair and Garage Door Service for common residential and commercial issues.

What should I do if my garage door won’t open or closes unevenly?

This can be caused by several issues such as springs, cables, rollers, or the opener, so it’s best to stop using the door and schedule Garage Door Repair with Palms Garage Doors in Mill Valley, CA.

Can you help if I think a spring is broken?

A loud bang, a heavy door, or a visible gap in the spring can indicate a problem; Palms Garage Doors serves Mill Valley, CA and can assess the situation and perform Broken Spring Replacement when appropriate.

Do you offer emergency garage door service in Mill Valley?

Palms Garage Doors serves Mill Valley, CA and offers Emergency Garage Door Repair for urgent situations where the door is stuck, unsafe, or preventing access.

Do you repair commercial garage doors for local businesses?

Yes, Palms Garage Doors serves Mill Valley, CA and provides Commercial Garage Door Repair for many types of business and light industrial doors.

Can you install a new garage door if mine is old or damaged?

Palms Garage Doors serves Mill Valley, CA and offers Garage Door Installation, with options that can be discussed based on your home’s needs and existing setup.

Do you work on garage door openers that stop responding or make unusual noises?

Yes, Palms Garage Doors serves Mill Valley, CA and can help with Garage Door Opener issues such as inconsistent operation, remote problems, or unusual sounds.

How often should I schedule garage door maintenance?

Regular Garage Door Maintenance can help identify wear and keep the system operating smoothly; Palms Garage Doors serves Mill Valley, CA and can recommend a reasonable schedule based on usage.

My garage door is noisy—can that be fixed?

Noises can come from worn rollers, loose hardware, or alignment issues, and a Garage Door Service visit from Palms Garage Doors in Mill Valley, CA can help diagnose and address the cause.

Is it safe to keep using a garage door that’s off-track or jerking?

It’s generally safer to stop using the door to avoid further damage or safety risks and contact Palms Garage Doors in Mill Valley, CA for Garage Door Repair.

Our awards & certifications

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Certifications

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Free written quote

Tell us what the door is doing

Request a callback for your Mill Valley garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Mill Valley?

Open 24/7. Call now or book a visit online.