1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Martinez, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Martinez homes and businesses, day and night.

Service area
Do we cover your address in Martinez?

We have worked in these Martinez ZIP codes:

94553

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

27Jobs completed in Martinez since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Martinez

What we fix and install across Martinez

Garage door spring replacement by Palms Garage Doors

Spring replacement in Martinez

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Martinez

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Martinez

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Martinez

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Martinez

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Martinez

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Martinez

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Martinez

We have worked in these Martinez ZIP codes:

94553
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Martinez today? Palms Garage Doors fixes springs, openers, cables, and stuck doors with fast local service. Call now

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Palms Garage Doors Main Logo

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Garage door help for Martinez homeowners and businesses

Palms Garage Doors provides Garage Door Repair in Martinez, CA for doors that are stuck, loud, crooked, or just not safe to use. We handle repairs, openers, springs, maintenance, and new installs, with clear communication from start to finish. Call (650) 600-6656 or visit our homepage to schedule service.

What we help with in Martinez, CA

We help you get a garage door that opens smoothly, closes fully, and stays safe day after day. If your door is your main entry, a failure can throw off your whole routine. If it is attached to your home, a bad seal or misaligned door can also make the garage feel drafty and noisy.

Palms Garage Doors works with the most common residential door types in Contra Costa County. We also support light commercial setups that see more daily cycles and more wear. Are you dealing with a door that works most of the time, but you never know which time it will refuse? That is usually a warning sign, not a quirk.

Here are the kinds of problems we fix often

  • Doors that stop halfway or reverse for no clear reason
  • Doors that rub the frame, scrape the floor, or look tilted
  • Openers that hum, click, or flash lights but do not move the door
  • Broken springs, loose cables, and worn rollers
  • Weather seal gaps that let in water, dust, or pests
  • Remote and keypad issues that keep you stuck outside at the worst moment

How to know you need help

You likely need service when the door changes its behavior, even if it still moves. Garage doors rarely fail with a polite warning. They usually get louder, slower, and less steady first.

Watch for these signs

  1. The door feels heavier than normal when you lift it by hand.
  2. The opener strains, shakes, or stops after a few seconds.
  3. The door closes and then pops back open.
  4. You see frayed cables, bent track, or loose hardware.
  5. The door slams down instead of closing smoothly.
  6. You hear a sharp bang from the garage, like something fell over.

That loud bang is often a spring breaking

It can sound dramatic because it is. If that happens, do not keep trying to run the opener. The opener is not meant to lift a dead weight door, and it can get damaged fast.

Common situations in this area

Many Martinez properties have garages that get used for more than parking. People store tools, bikes, holiday items, and everything that does not fit inside. A busy garage door can rack up wear quickly, even in mild California weather.

A few common scenarios we run into

  • Short driveways and tight parking If you pull in close, you may bump the door or track without noticing. Small impacts can knock things out of alignment.
  • Older doors with updated openers A new opener on a worn door can expose problems that were already there. The opener feels the drag and starts acting up.
  • Noise issues If your garage is near bedrooms, worn rollers and loose hinges can turn every open and close into a wake-up call. Nobody needs that at 6 a.m.

If your door is waking the house, that is not just annoying. It is often a sign parts are worn or the door is out of balance.

What happens during a visit

We start by confirming the problem and checking the whole system, not just the symptom. A garage door works as a set. Fixing one part while ignoring another can lead to repeat trouble.

A typical service visit follows a simple flow

  1. Listen to your description of the issue. We want to know what changed and when.
  2. Inspect door balance and travel. We check how the door moves by hand and with the opener.
  3. Check springs, cables, drums, and bearings. These carry the load and affect safety.
  4. Inspect track, rollers, hinges, and brackets. These control alignment and smooth motion.
  5. Review opener operation. We check force settings, limits, sensors, rail, and mounting.
  6. Explain what we found in plain language. You should understand what failed and why.
  7. Complete the agreed work and test. We run the door through full cycles and confirm safe operation.

If you have questions during the visit, ask them. A garage door system is simple once it is explained, and you should not feel in the dark about what is happening in your own garage.

Repairs we handle for doors that will not cooperate

We fix the core problems that stop a door from working safely and consistently. A lot of calls start with my opener is broken, but the opener may be reacting to a door that is binding or out of balance.

Garage door repair for noisy, stuck, or uneven doors

Garage door repair often comes down to alignment, wear parts, and balance. A door that looks slightly crooked can be a door that is about to jam fully.

Common repair items include

  • Replacing worn rollers that grind or wobble
  • Tightening and resetting track that has shifted
  • Replacing hinges that are cracked or bent
  • Adjusting the door so it sits square in the opening
  • Replacing bottom seal and perimeter weather stripping when needed

If your door sticks in the same spot each time, mention that. A repeat sticking point is a strong clue that the track, rollers, or door sections need attention.

Broken spring replacement that restores safe lifting

Broken spring replacement is often the turning point between kind of works and does not move at all. Springs do the heavy lifting. Without working springs, the opener becomes the only lifting force, and it is not built for that job.

If you suspect a broken spring

  1. Stop using the opener.
  2. Keep people and pets away from the door area.
  3. Do not try to lift the door unless you know it is safe and supported.
  4. Call a pro to replace the spring and reset balance.

A spring system needs the right parts and the right tension. Too little tension makes the door heavy. Too much can cause the door to shoot up or slam down. Either way, it is a safety issue.

Track, cable, and roller problems that can turn into bigger damage

Track and cable issues can start small and get expensive if ignored. A cable that has jumped a drum or started fraying can lead to a crooked door, and a crooked door can bend track.

Signs you should stop and call

  • A cable is visibly loose or off the drum
  • The bottom of the door is higher on one side
  • The door binds hard and the opener strains
  • You hear scraping metal on metal

If the door is crooked do not keep cycling it

If the door is crooked, do not keep cycling it to see if it fixes itself. Garage doors do not heal. They only get louder.

Garage door opener service for the parts you actually use daily

We get your opener working with your door, not against it. A garage door opener is a motor, a rail, and a set of controls, but it depends on a balanced door and clean movement.

Opener repair and troubleshooting for sensors, remotes, and travel limits

Troubleshooting opener problems are often caused by the items below.

Opener problems are often caused by

  • Misaligned photo eye sensors
  • Travel limits set wrong after a power outage
  • Force settings that are too high or too low
  • Loose chain or belt tension
  • Worn drive gears or rail issues

If your door hits the floor and then reverses, it could be sensors or travel limits. If it stops short and opens back up, the opener might be sensing resistance from a door problem.

Want a quick homeowner check before you call

  1. Make sure the photo eyes are facing each other and the lenses are clean.
  2. Remove anything blocking the doorway.
  3. Try the wall button and the remote.
  4. Listen for a hum or click that suggests the motor is trying.

If you did those steps and it still will not run correctly, we can take it from there.

Garage door opener installation for better daily reliability

Garage door opener installation can make the door quieter and easier to live with, especially if your current unit is inconsistent. We help you choose an opener that fits the door size, the door weight, and how often you use it.

During an installation we focus on

  • Solid mounting so vibration does not loosen hardware
  • Correct rail alignment to reduce wear
  • Proper sensor placement to prevent false reversals
  • Set limits and force so the door closes fully without slamming

If you use your garage as the front door, you feel every opener issue quickly. A dependable setup matters.

Garage door installation for upgrades and replacements

Garage door installation helps when the old door is damaged, worn out, or no longer fits how you use the space. Some doors are beyond practical repair, especially after repeated section damage or rust that has weakened the structure.

A good installation starts with the basics

  • Confirm the opening size and clearances
  • Check framing and mounting surfaces
  • Match springs and hardware to the door weight
  • Make sure the door seals well and closes evenly

If you are replacing a door, consider how you actually use the garage. Do you need more headroom for storage racks? Do you want windows for daylight? Do you care more about quiet than speed? Those details affect the final setup.

Commercial garage door repair for busy doors and tight schedules

Commercial garage door repair supports property managers, small warehouses, and service bays that need dependable access. A commercial door that sticks can slow down deliveries, crews, and daily operations.

Commercial problems we often address

  • Doors that are out of alignment from frequent cycles
  • Worn rollers and hinges from heavy use
  • Impact damage near the bottom section
  • Opener and control issues that interrupt workflow

If your business uses a rolling steel door or a sectional door, the basics still apply. Balance, alignment, and safe travel come first.

Emergency garage door repair when the door cannot wait

Emergency garage door repair is for situations where the door is stuck, unsafe, or blocking a vehicle that needs to get out. If your door will not close at night, that is not a next week problem.

Common emergency situations

  • Door stuck open or halfway open
  • Broken spring and the door will not lift
  • Door came off track and is leaning
  • Opener failure with a locked in vehicle

If the door is stuck open, secure valuables and keep the area clear. If you need to leave, avoid forcing the door down. A door that drops unevenly can damage sections, track, or the opener rail.

Garage door maintenance that prevents surprise breakdowns

Garage door maintenance is the easiest way to reduce the odds of getting trapped in your driveway. Regular checks can catch worn rollers, loose hardware, and balance issues early.

Here is a simple maintenance checklist you can follow

  1. Listen for new noises during open and close cycles.
  2. Watch the door for wobble or uneven travel.
  3. Check that the door seals at the bottom and sides.
  4. Look for loose bolts on hinges and brackets.
  5. Test the manual release with the door closed, then reconnect.
  6. Keep photo eye sensors clean and aligned.

Skip the heavy DIY adjustments. Springs and cables store energy, and mistakes can cause injuries. Light visual checks and keeping the area clear are usually safe for homeowners.

A small guide to common symptoms and likely causes

This quick reference can help you decide what to check and when to call for service in CA.

What you noticeWhat it often points toWhat to do next
Door reverses before closingSensors blocked or misaligned, travel limits off, door bindingClear sensors, check for obstructions, call if it repeats
Door is loud and shakyWorn rollers, loose hardware, track alignmentStop forcing cycles, schedule service
Door feels heavy by handSpring tension issue or broken springStop using opener, call for spring service
Door is crookedCable issue, track damage, roller problemDo not operate, call right away

Timing and what can slow a repair down

Most jobs move faster when we can access the full door area and the opener. A blocked garage can turn a simple repair into a slow shuffle around storage bins. We get it. Garages collect stuff like magnets collect paper clips.

A few things that can affect timing

  • Vehicles parked close to the door area
  • Shelving or stored items blocking track or opener access
  • Severe track bends or multiple worn parts
  • Damage that requires replacing more than one component for safe operation

If you tell us what you see and hear before we arrive, it also helps. Is it stuck open, stuck closed, or stuck halfway? Does the opener make any sound? Did you hear a bang? Those details matter.

Safety notes and when to stop and call a pro

You should stop and call a pro when the problem involves springs, cables, or a door that is not sitting straight. Those are the parts that can cause injuries or damage if handled wrong.

Stop using the door and get help if

  1. A spring is broken or looks stretched out.
  2. A cable is loose, frayed, or off the drum.
  3. The door is off track or rubbing hard.
  4. The opener strains or the door slams.
  5. The door cannot stay open on its own.

If you are tempted to help the door by lifting while someone hits the remote, please do not. That trick can backfire fast. Garage doors weigh enough to make that a very bad idea.

How to prepare before we arrive

You can help the visit go smoother with a few quick steps. You do not need to do repairs. Just set the space up so we can work safely.

Preparation checklist

  1. Park vehicles outside if the door is stuck or unreliable.
  2. Clear space near the track and opener area.
  3. Keep pets and kids away from the garage during service.
  4. Gather remotes and keypad details if controls are acting up.
  5. If the door is stuck open, do not try to force it closed.

If you have a shared driveway or close neighbors, you might also give them a heads up. Hammering is rare, but garage door work is not silent. It is still quieter than a door that screeches like it is auditioning for a horror movie.

After service care and what to watch for

After the repair or installation, you can keep things running well with small habits. The goal is steady movement and fewer surprises.

What to do over the next few weeks

  1. Pay attention to new noises, not old ones. New sounds are the clue.
  2. Keep the photo eye sensor path clear.
  3. Do not spray heavy grease on the track. Track should stay clean.
  4. If the door starts reversing or sticking again, stop cycling it and call.

If your garage floods during heavy rains, check the bottom seal and the door close line. Water intrusion can swell wood trim and push the door out of alignment over time.

Nearby areas we also serve from San Jose

We provide service to Martinez and other Bay Area and nearby Contra Costa locations from our base in San Jose, CA. Travel and scheduling depend on the day and the job type, but we aim to make it straightforward.

If you are near Martinez you might also be in or near

  • Concord
  • Pleasant Hill
  • Pacheco
  • Benicia
  • Port Chicago area

Not sure if your address fits the route? Call and ask. It is a quick conversation.

Why homeowners and businesses choose Palms Garage Doors

People choose us because they want clear answers and safe work, not guesswork. Garage door problems are frustrating because they block your day and your access. You deserve a tech who explains what failed, what needs to happen next, and what to watch for later.

Here is what we focus on every time

  • Showing up ready to troubleshoot the full system
  • Keeping the work area clean and safe
  • Using parts that match the door weight and use
  • Testing the door through full open and close cycles
  • Communicating in plain US English, not garage door speak

If you have had the experience of calling for help and getting vague explanations, you are not alone. We keep it simple, because your garage door should be simple.

Book service in Martinez, CA

If your door is stuck, loud, or not closing safely, we are ready to help with Garage Door Repair in Martinez, California and related service needs. Call (650) 600-6656 or visit our homepage to schedule. Want to get started faster? Tell us what the door is doing, what you heard, and whether it is stuck open or closed.

If you are dealing with a broken spring, an opener that will not respond, or a door that has gone crooked, do not wait for it to become a bigger mess. Palms Garage Doors can get you back to a door that works the way it should with Garage Door Repair in Martinez, CA that puts safety and smooth operation first.

Garage Door Service options in Martinez

If you need more than a single fix, we can help you choose the right garage door service for your door, your schedule, and how you use the garage.

Related Services

These services are available for Martinez, CA customers and nearby areas.

Ready to schedule in Martinez, CA? Call (650) 600-6656 and we will help you book the right service. You can also reach us through our Contact Us page.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Martinez

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve Martinez, CA for garage door repairs?

Yes, Palms Garage Doors serves Martinez, CA and provides garage door repair and garage door service for many common issues.

What should I do if my garage door won’t open or closes halfway?

Stop using the door and check for obvious obstructions, then contact Palms Garage Doors in Martinez, CA for garage door repair and garage door opener troubleshooting.

Can you help if I think my garage door spring is broken?

A broken spring can be dangerous to handle, so it’s best to call Palms Garage Doors in Martinez, CA for broken spring replacement and related garage door repair.

Do you offer emergency garage door help in Martinez, CA?

Palms Garage Doors serves Martinez, CA and offers emergency garage door repair for situations where the door is stuck, off-track, or not securing the garage.

Do you work on garage door openers that click but don’t move the door?

Yes, Palms Garage Doors in Martinez, CA can inspect and service garage door opener issues, including sensors, settings, and mechanical wear.

Can you install a new garage door in Martinez, CA?

Palms Garage Doors serves Martinez, CA and offers garage door installation, helping homeowners choose an option that fits their needs and existing setup.

Do you provide routine maintenance for garage doors?

Yes, Palms Garage Doors in Martinez, CA offers garage door maintenance to help reduce noise, improve operation, and catch wear issues early.

My garage door is loud or shakes when moving—what could cause that?

Noise and vibration can come from worn rollers, loose hardware, or track alignment, and Palms Garage Doors in Martinez, CA can perform garage door service to diagnose and address it.

Do you handle commercial garage doors in Martinez, CA?

Yes, Palms Garage Doors serves Martinez, CA and provides commercial garage door repair for many types of business and facility doors.

How do I know whether I need repair or a full replacement?

If problems are frequent or the door has significant wear, an assessment can help clarify options; Palms Garage Doors in Martinez, CA can review the condition and recommend either garage door repair or garage door installation.

Our awards & certifications

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Certifications

Our Awards & Certifications

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Tell us what the door is doing

Request a callback for your Martinez garage door. You get the price in writing before any work starts.

  • No obligation, no pressure
  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Martinez?

Open 24/7. Call now or book a visit online.