1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Los Gatos, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Los Gatos homes and businesses, day and night.

Service area
Do we cover your address in Los Gatos?

We have worked in these Los Gatos ZIP codes:

950329503095033

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

171Jobs completed in Los Gatos since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Los Gatos

What we fix and install across Los Gatos

Garage door spring replacement by Palms Garage Doors

Spring replacement in Los Gatos

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Los Gatos

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Los Gatos

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Los Gatos

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Los Gatos

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Los Gatos

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Los Gatos

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Los Gatos

We have worked in these Los Gatos ZIP codes:

950329503095033
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Los Gatos? Palms Garage Doors fixes springs, openers, and off track doors with fast scheduling, quality parts, and upfront pricing

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Palms Garage Doors Main Logo

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Garage door help for Los Gatos homeowners and businesses

Palms Garage Doors provides fast, practical help for Garage Door Repair in Los Gatos, CA from our base in San Jose, California. We handle stuck doors, loud rollers, broken springs, opener problems, and full replacements. You get clear options, safe workmanship, and a door that works the way it should. Call (650) 600-6656 or visit our homepage.

What Palms Garage Doors helps with in Los Gatos, CA

We help you get a garage door that opens smoothly, closes fully, and stays secure. That may sound simple, until the door gets heavy, the opener starts clicking, or the door stops halfway and you are stuck on your driveway.

Many homes in Los Gatos have attached garages, short driveways, and tight clearances near the door opening. That makes a reliable door more than a convenience. It affects parking, storage, and daily routines.

We support both residential and commercial properties. Are you trying to get one car out before school pickup, or keep a storefront delivery schedule on track? Either way, a working door matters.

Call (650) 600-6656 or visit Book An Appointment to schedule service.

You usually need service when the door changes how it sounds or moves

You should take a garage door seriously when it suddenly gets louder, slower, or uneven. Small changes often show up before a bigger breakdown.

Here are clear signs it is time to get help

  1. The door feels heavier than normal when you lift it manually.
  2. The opener strains, hums, or stops and reverses.
  3. The door closes, then pops back open.
  4. One side looks lower than the other.
  5. You see gaps, frayed cables, or a loose roller.
  6. The door shakes or jerks on the way up.
  7. You hear a sharp bang from the garage and now the door will not lift.

If anything looks twisted or pulled out of place, stop using the door. A garage door is the largest moving piece of your home, and it can win an argument fast.

Los Gatos conditions can add wear to doors, tracks, and openers

Los Gatos homes often deal with warm summers, cooler nights, and dust that collects in garages. That mix can dry out rollers, thicken old grease, and make openers work harder than they should.

Hillside areas and sloped driveways can also show problems sooner. When the door is not balanced, the opener takes the extra load. That shortens the life of gears, belts, and internal parts.

Busy households are another factor. Multiple open and close cycles every day add up quickly. If your garage is the main entry, the door works like a front door that weighs a few hundred pounds. It deserves routine care with Garage Door Maintenance.

A service visit starts with safety checks and ends with a smooth test cycle

We start by confirming what the door is doing and what you have already noticed. Then we inspect the parts that control movement and lifting force, including springs, cables, rollers, drums, hinges, and the opener system.

A typical visit follows a simple process

  1. Visual inspection We look for obvious damage, loose hardware, and track issues.
  2. Balance test We check whether the door stays in place when lifted to mid height.
  3. Hardware and track check We confirm the tracks are aligned and mounting points are secure.
  4. Opener check We test travel limits, safety sensors, and force settings.
  5. Repair or replacement work We correct the cause, not just the symptom.
  6. Final cycle test We run the door several times, listening and watching for smooth operation.
  7. Care tips We share what to watch for next and what you can safely do at home.

What to expect

You should expect straight talk. If a part is worn but still safe for now, we will say so. If something is near failure, we will also say so.

Garage door repair solves problems at the door, not just at the opener button

Repair work focuses on the parts that guide the door and carry the weight. The opener is only a helper. The springs do the heavy lifting, and the tracks keep things aligned.

Common repair needs we handle include

  • Off track doors
  • Bent tracks or loose track brackets
  • Worn rollers that grind or squeal
  • Loose hinges and rattling panels
  • Frayed lift cables
  • Damaged bottom seal that drags or tears
  • Weather damage and minor panel issues
  • Door balance problems that strain the opener

If you are searching for Garage Door Repair in Los Gatos, CA, it often comes down to one of two root causes, the door is out of alignment, or the lifting system is failing. Fixing that early prevents extra stress on everything else.

Broken spring replacement is urgent because a spring carries most of the door’s weight

Broken springs are a stop right now issue. When a spring snaps, the door may not open at all, or it may open a few inches and stop. You might also see a gap in the spring, or you might just hear the bang and feel the tension in your day instantly rise.

We replace torsion and extension spring systems. We also check related parts that often wear alongside springs, including cables, drums, bearings, and center brackets with Broken Spring Replacement.

Do not try to lift a door with a broken spring using the opener. The opener can burn out, and the door can drop fast. If you need to get the car out, call us first and tell us what happened.

Garage door opener service covers sensors, limits, remotes, and drive systems

Opener issues can look like a door problem, but the fix depends on what is failing. Some problems are simple, and some point to wear inside the opener or a door that is no longer balanced.

We help with

  • Safety sensor alignment and wiring checks
  • Wall button and remote issues
  • Keypad programming help
  • Travel limit and force adjustments
  • Belt drive, chain drive, and screw drive concerns
  • Noise and vibration troubleshooting
  • Opener replacement when repair no longer makes sense

A quick self check

Ask yourself one question, does the door move smoothly when you lift it by hand? If it does not, the opener is probably not the main problem. If it does, the opener system becomes the likely culprit and Garage Door Opener service can help.

Garage door installation fits the door to your opening, usage, and style goals

A new door is the right move when the current door is damaged, outdated, or no longer reliable. Installation is also common after repeated repairs, or after a door has been hit and the panels no longer line up.

We help you choose a door that fits your daily needs

  • Single and double garage door sizes
  • Insulated and non insulated options for comfort and noise
  • Window layouts for light without giving up privacy
  • Hardware choices that match the weight and usage level
  • New tracks, springs, and rollers built around the door’s specs

A good install is about more than looks. The door should seal at the floor, run straight in the tracks, and balance correctly. If any of those are off, the opener will complain, and your door will too. For new setups, consider Garage Door Installation.

Garage door maintenance prevents the it worked yesterday problem

Maintenance keeps small wear from becoming a stuck door at the worst time. It also helps the door stay quieter, which your household will appreciate, especially on early mornings.

A practical maintenance visit may include

  1. Tightening key hardware points
  2. Checking roller condition and track alignment
  3. Testing door balance and spring condition
  4. Inspecting cables for fraying or rust
  5. Checking the opener’s settings and safety reverse
  6. Inspecting weather seal contact at the floor

If you want a simple homeowner checklist between visits, focus on what you can safely observe. Listen for new noises. Watch for a door that wobbles. Keep the sensor area clean. Save the spring and cable work for a pro. If you want ongoing care, ask about a Maintenance Plan.

Emergency garage door repair focuses on access, safety, and getting you unstuck

Emergency calls are usually about one of three things, the car is trapped, the door will not close, or the door is hanging crooked and unsafe. We respond with the goal of making the door safe and functional again as soon as possible.

You should call right away if

  • The door is stuck open and you cannot secure the garage
  • The door is stuck halfway and looks twisted
  • A spring broke and the door will not lift
  • A cable came off and the door is hanging on one side
  • The door dropped hard and now will not move

If your door is stuck open at night, you do not need a lecture. You need a plan. Call (650) 600-6656 or visit Emergency Garage Door Repair.

Commercial garage door repair keeps your schedule and site secure

Commercial doors work harder and take more abuse. They often run multiple cycles daily and may be operated by several employees, which can lead to impacts, misalignment, and premature wear.

We service common commercial setups, including

  • Sectional overhead doors
  • Rolling steel doors
  • Operator systems for higher cycle use
  • Safety devices and photo eyes where applicable
  • Track, bracket, and hinge repairs after impacts

Downtime affects deliveries, security, and staff flow. We focus on practical fixes that restore reliable operation and reduce repeat issues with Commercial Garage Door Repair.

Garage door service means taking care of the entire system, not just one part

A garage door is a system. When one piece wears out, it often pushes stress onto the next piece. That is why we look at how everything works together, not just what is broken today.

A full service approach often includes

  • Confirming the door is square in the opening
  • Checking track spacing and mounting
  • Confirming rollers move freely
  • Verifying spring lift and balance
  • Ensuring the opener is not overworked
  • Testing safety reversal and sensor alignment

If you have had multiple quick fixes over time, a full system check can stop the cycle. Nobody enjoys becoming a part time garage door manager. Consider full Garage Door Service when issues keep coming back.

Timing depends on parts, door condition, and what caused the failure

Many repairs can be completed in a single visit, but timing depends on what we find and how the door was maintained before the problem showed up. A simple roller or sensor issue is not the same as a door that has been running crooked for months.

Things that can slow a job down include

  1. Bent track that needs careful realignment
  2. Door sections that are damaged and no longer square
  3. Rusted hardware that will not release cleanly
  4. Multiple worn parts that should be replaced together for safe operation
  5. Custom door sizes or uncommon hardware

We will walk you through what we see and what needs to happen next. Clear expectations beat surprises every time. If you want to review basics before we arrive, see Troubleshooting.

Safety comes first, and some problems are not DIY friendly

You can safely do a few basic tasks, but other tasks are risky. Springs and cables store energy, and mistakes can cause serious injury. If you are thinking about grabbing tools, use this simple rule.

Stop and call a pro if

  1. A spring is broken, stretched, or visibly separated.
  2. A cable is off the drum, frayed, or tangled.
  3. The door is off track or rubbing hard on one side.
  4. The bottom bracket is loose.
  5. The door slams shut or will not stay open by itself.

You can usually do these safer checks

  • Clear debris near the tracks
  • Clean photo eye lenses gently
  • Replace remote batteries
  • Listen and watch for changes over time

If your garage door is making a new sound that could be described as metal arguing with metal, that is your cue.

Preparing for your appointment helps us work faster and safer

A little prep can save time and keep the work area safe. You do not need to do much. Just give the door space.

Here is a quick checklist

  1. Park outside if the door is stuck or unreliable.
  2. Move stored items back from the door and tracks.
  3. Keep pets and kids away from the garage during service.
  4. Share what happened, including any loud noise or impact.
  5. Have remotes and keypads available for testing.

If the door is stuck closed and your car is inside, tell us that when you call. Access planning matters.

After service, a few habits help your door stay quiet and dependable

Good door habits reduce wear and catch problems early. They also make your opener last longer.

Use these practical tips

  1. Do not help the door with your hand while it is moving.
  2. Do not ignore a door that starts to shake or drift.
  3. Keep the area near the sensors clear.
  4. Watch the door close fully and seal at the floor.
  5. If the door reverses often, stop using it and call.

If your door is operating normally, it should not need your constant attention. The goal is boring reliability. Boring is good.

What we commonly see at Los Gatos homes and small businesses

We often work on doors that get heavy from spring fatigue, loud from worn rollers, or unreliable from sensor issues. Garages also tend to collect dust, which can affect tracks and photo eyes over time.

Some property setups can bring special considerations

  • Tight garages where a door needs smooth tracking to avoid rubbing
  • Storage near the door where items bump tracks or sensors
  • Older doors where hardware has loosened slowly over years of use
  • Doors that have been repainted or weathered and now stick at the floor

Have you noticed the door hesitating right before it hits the ground? That can be a seal issue, a track issue, or an opener limit setting issue. We will pinpoint it.

A quick guide to common problems and likely causes

This table helps you match what you see to what may be going on. It is not a final diagnosis, but it can help you explain the issue when you call.

What you noticeCommon causesWhat to do now
Door won’t open and feels very heavyBroken spring, cable issueStop using it and call
Door opens a little then stopsSpring fatigue, opener strain, track bindStop repeated attempts
Door closes then reversesSensor alignment, travel limits, obstructionClear area and check sensors
Door is crooked or one side is lowerCable off drum, track issueDo not force it
Loud grinding or squealingWorn rollers, dry bearings, track rubLimit use and schedule service

If you are not sure, describe the sound and the moment it happens. Is it at the start, the middle, or the end of travel? That detail helps a lot.

Why many customers call Palms Garage Doors from Los Gatos

We focus on clear communication and practical repair work. You should know what failed, why it failed, and what the fix does for your door.

Here is what you can expect

  • Straightforward troubleshooting
  • Attention to safe operation and door balance
  • Repairs that address the cause, not just the symptom
  • Respect for your driveway, garage space, and time
  • Help for both homes and commercial sites

If you have been dealing with a door that works only on its best mood, we can help get it back to normal with Garage Door Repair.

Nearby areas we also serve from San Jose, CA

We are based in San Jose, CA, and we serve nearby communities across the South Bay. If you are close to Los Gatos, chances are we can help.

Service areas often include surrounding parts of the San Jose area and nearby towns. If you are unsure, call and ask. We will confirm scheduling options based on your location and the type of Garage Door Service you need.

Book service for Los Gatos today

You can get help now by calling (650) 600-6656 or visiting Book An Appointment. We handle repairs, opener issues, spring replacement, maintenance, new installations, and commercial needs.

If you are looking for Garage Door Repair in Los Gatos, CA, tell us what the door is doing and whether the car is stuck inside. If you want the simplest next step, send a request online or call, and we will take it from there.

Getting the most out of your garage door over the next year

You can avoid many surprise breakdowns by keeping an eye on a few key things. This is not about becoming a garage door expert. It is about noticing changes early.

Use this quick routine once a month

  1. Watch the door open and close once, fully.
  2. Listen for new squeaks, clicks, or grinding.
  3. Check that the door seals at the floor evenly.
  4. Look at the rollers and hinges for obvious wear.
  5. Confirm the sensors are facing each other and not blocked.

If anything looks off, schedule service before it turns into a stuck door on a busy morning. That is the kind of problem that loves Mondays.

Related Services

Explore related options for Los Gatos California and nearby areas.

For dependable Palms Garage Doors support in Los Gatos CA, call (650) 600-6656 or use our Contact Us page to schedule.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Los Gatos

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you provide garage door repair services in Los Gatos, CA?

Yes—Palms Garage Doors serves Los Gatos, CA and handles Garage Door Repair and general Garage Door Service for many common door and opener issues.

My garage door won’t open or close—what should I check first?

Make sure the opener has power and the safety sensors are unobstructed; if it still won’t move, Palms Garage Doors in Los Gatos, CA can help diagnose the problem with Garage Door Repair or Garage Door Opener service.

What are signs that a garage door spring may be broken?

Common signs include a loud bang, a door that feels unusually heavy, or a door that won’t lift; Palms Garage Doors serves Los Gatos, CA and can assist with Broken Spring Replacement.

Do you offer emergency garage door help in Los Gatos?

Palms Garage Doors serves Los Gatos, CA and offers Emergency Garage Door Repair for urgent situations like stuck doors or security concerns.

Can you repair commercial garage doors for local businesses?

Yes—Palms Garage Doors serves Los Gatos, CA and provides Commercial Garage Door Repair for many types of business and facility doors.

Do you install new garage doors in Los Gatos, CA?

Palms Garage Doors serves Los Gatos, CA and offers Garage Door Installation, helping homeowners choose an option that fits their home and usage needs.

Why is my garage door making grinding or squeaking noises?

Noises can come from worn rollers, loose hardware, or a door that’s out of alignment; Palms Garage Doors in Los Gatos, CA can inspect and address it through Garage Door Maintenance or Garage Door Repair.

Can you help if my garage door opener remote works inconsistently?

Intermittent operation can be related to batteries, signal issues, or opener settings; Palms Garage Doors serves Los Gatos, CA and provides Garage Door Opener service to troubleshoot and restore reliable operation.

How often should I schedule garage door maintenance?

Many homeowners schedule periodic Garage Door Maintenance to reduce wear and catch issues early; Palms Garage Doors serves Los Gatos, CA and can recommend a routine based on your door’s use.

What should I do if my garage door is off-track or uneven?

Stop using the door to avoid further damage and safety risks; Palms Garage Doors serves Los Gatos, CA and can help with Garage Door Repair to address alignment and track-related problems.

Our awards & certifications

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Certifications

Our Awards & Certifications

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Request a callback for your Los Gatos garage door. You get the price in writing before any work starts.

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

Need a garage door technician in Los Gatos?

Open 24/7. Call now or book a visit online.