1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Fairfax, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Fairfax homes and businesses, day and night.

Service area
Do we cover your address in Fairfax?

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Or call (650) 600-6656, open 24/7

4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Fairfax

What we fix and install across Fairfax

Garage door spring replacement by Palms Garage Doors

Spring replacement in Fairfax

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Fairfax

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Fairfax

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Fairfax

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Fairfax

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Fairfax

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Fairfax

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Fairfax

  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Garage Door Repair In Fairfax by Palms Garage Doors with same day service, spring and opener repairs, and upfront pricing. Book your local technician today

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Palms Garage Doors Main Logo

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Garage Door Repair in Fairfax, CA

Garage door help for Fairfax homeowners and businesses.

Palms Garage Doors provides fast, practical help for Garage Door Repair in Fairfax, CA, plus garage door installation, openers, maintenance, and spring replacement. We travel from our base in San Jose, CA to handle stuck doors, loud rollers, unsafe springs, and opener problems. Call (650) 600-6656 or visit https://palmsgaragedoors.com/ to schedule service.

What we help with in Fairfax, CA

We fix the problems that stop your garage door from working safely and smoothly. A garage door is heavy, under tension, and used many times a week. Small issues can turn into a door that will not open, will not close, or makes the kind of noise that wakes the whole house.

Palms Garage Doors handles residential and commercial needs. We work on the door itself, the opener, and the moving parts that connect everything. If you have one car door or a wider double door, the goal is the same, get reliable operation and reduce the chance of sudden failure. For broader support, see our garage door service options in Fairfax.

Do you want the door to open quietly again? Do you need your car out right now? Start by calling (650) 600-6656 and tell us what the door is doing.

How to know you need service

You usually need service when the door’s movement, sound, or safety behavior changes. Garage doors tend to give warnings before they stop completely. Paying attention to those warnings can prevent a bigger repair and help keep your family safe.

Here are common signs you should stop using the door and call for help

  1. The door reverses when closing or will not close fully.
  2. The opener strains, hums, or clicks but the door does not move.
  3. The door feels heavy or lifts unevenly by hand.
  4. You hear loud banging, popping, or grinding.
  5. The door shakes, jerks, or drifts to one side.
  6. The cables look loose, frayed, or off the drum.
  7. The door slams shut faster than normal.
  8. You see gaps in the spring or a hanging safety cable.

A quick note with mild humor that still matters

If your garage door sounds like a trash can rolling down a hill, it is not just being dramatic. It is telling you something is worn, loose, or out of alignment. If you want to narrow down symptoms before a visit, review our troubleshooting guidance.

Common situations we see around Fairfax homes and properties

Fairfax homes often have garages that do a lot of work beyond parking cars. Many people use the garage as storage, a workshop, or the main entry. That means the door gets opened and closed constantly, and the hardware wears faster than you might expect.

We also see doors affected by everyday California conditions. Temperature swings, dust, and moisture can change how rollers track and how lubricants perform. If the door is older, the wood framing around the opening can shift slightly over time, which can throw off alignment.

Common situations that lead to a service call include

  • A door that worked yesterday but will not open today.
  • A remote that works only when you are two feet from the door.
  • A door that closes, then pops back up.
  • A door that rubs the frame or seals unevenly at the bottom.
  • A business door that must open on schedule and cannot take the day off. For urgent issues, consider emergency garage door repair.

If any of this sounds familiar, we can help you plan the next step and get the door working again.

What happens during a visit

A service visit starts with a focused inspection and ends with a door you can operate with confidence. We do not guess. We look at the parts that actually carry the load and control motion, then repair what is causing the issue.

A typical visit follows a simple process

  1. Listen and verify the problem. We ask what changed and test the door safely.
  2. Check balance and travel. We inspect how the door moves, where it binds, and whether the springs are doing their job.
  3. Inspect wear points. We look at rollers, hinges, cables, drums, tracks, and fasteners.
  4. Check the opener system. We test force settings, limits, sensors, and the drive system.
  5. Complete the repair. We replace or adjust parts, then cycle the door several times.
  6. Confirm safety features. We verify sensor alignment and safe reversing behavior.
  7. Review care tips. We show you what to watch for next.

You will also get clear notes on what we changed and what may need attention later. If the door has multiple worn parts, we will explain the practical options so you can decide what makes sense. Ongoing care can be supported through garage door maintenance.

Garage door repair that addresses the real cause

Garage door repair works best when it fixes the cause, not just the symptom. A door that sticks might be a track issue, a roller issue, a hinge problem, or a spring and balance problem. Treating only the noise or only the visible spot can leave you with the same issue a week later.

We commonly repair

  • Doors that are off track or rubbing the opening
  • Bent or loose tracks
  • Worn rollers and hinges
  • Loose hardware and misaligned brackets
  • Damaged panels that affect travel
  • Cable and drum issues that cause uneven lifting

If you are looking for Garage Door Repair in Fairfax, CA because your door is stuck, we can help you get it moving and make sure it is not at risk of slipping or jamming again.

Track, roller, and hinge repairs keep the door moving straight

Track and roller problems are a top reason doors get loud or uneven. Rollers wear, tracks get bumped, and hinges loosen over time. Even small shifts can turn a smooth door into a door that shudders and complains.

We focus on the basics that matter

  1. Track alignment and secure mounting
  2. Roller condition and correct fit
  3. Hinge wear and fastener tightness
  4. Proper spacing and travel clearance

If you notice the door walking to one side, stop using it. A door that lifts unevenly can pull a cable off the drum. If you need help diagnosing motion issues, our garage door service visit is a good next step.

Broken spring replacement and lift system repairs

Broken spring replacement is a safety critical repair. Springs carry most of the door’s weight. When a spring breaks, the opener often cannot lift the door, and trying to force it can damage the opener or cause the door to drop.

Signs of a spring issue include

  • A loud bang from the garage, then the door will not lift
  • The door opens a few inches and stops
  • The door feels much heavier than normal
  • A visible gap in the torsion spring above the door
  • Cables that look slack when the door is down

Spring work is not a DIY weekend project. Springs are under high tension. If the door will not open, keep people and pets clear, and call a pro for broken spring replacement.

Cable and drum issues often show up with spring problems

Cables and drums work with the springs to lift evenly. If a cable frays, jumps, or slips, the door can rise crooked and bind in the tracks. That can damage panels and hardware quickly.

We inspect

  • Cable condition and routing
  • Drum wear and set screws
  • End bearings and center bearing wear
  • Level lift on both sides

A door that lifts evenly is safer, quieter, and easier on the opener. If the door is already lifting unevenly, schedule garage door repair before more parts are damaged.

Garage door opener service and troubleshooting

Garage door opener problems can look like door problems, so testing matters. An opener that strains may be reacting to a heavy door. A door that reverses may be a sensor issue, track bind, or force setting issue.

We service common opener concerns

  • Remote and keypad reliability
  • Wall control issues
  • Safety sensor alignment and wiring
  • Limits and force adjustments
  • Chain, belt, or screw drive wear
  • Loud operation or vibration

If the opener is running but the door is not moving, stop and call. Continuing to run the opener can strip gears or damage the rail. We can help with garage door opener service in Fairfax, California.

Safety sensors should never be bypassed

Safety sensors protect kids, pets, and property. If the door closes and immediately reverses, or the opener light flashes, sensors are one of the first things we check. Clean lenses help, but alignment and wiring issues often need a closer look.

A quick homeowner check before you call

  1. Make sure nothing blocks the sensor path.
  2. Wipe the sensor lenses with a soft cloth.
  3. Confirm both sensors point at each other and are not loose.

If that does not fix it, we can handle the rest as part of opener service.

Garage door installation and replacement

Garage door installation is the right move when the current door is worn out, damaged, or no longer fits how you use the garage. Replacing a door can also solve repeat repair cycles caused by old panels, tired hardware, or outdated track setups.

We help you choose a door that matches your priorities

  • Daily reliability and smooth operation
  • Insulation and temperature comfort where it matters
  • Windows and light options for workshops or home gyms
  • Hardware choices that reduce noise

Installation is more than hanging panels. The track geometry, spring sizing, and opener pairing all need to match the door weight and height. That is how you get a door that feels steady and balanced, not bouncy or stubborn. Learn more about garage door installation in Fairfax.

Garage door maintenance that prevents surprises

Garage door maintenance reduces breakdowns and helps parts last longer. It also helps you catch safety issues before they become urgent. If you use your door as the main entry, maintenance is not a luxury. It is basic home care.

A good maintenance visit often includes

  1. Balance and travel check
  2. Hardware tightening and hinge inspection
  3. Roller condition check
  4. Track inspection and alignment check
  5. Spring and cable inspection
  6. Opener safety check and sensor test
  7. Lubrication of the correct moving parts

If you are not sure how often you need service, think about how often the door cycles. More daily use means more wear. You can also ask about a maintenance plan.

Simple homeowner checks you can do between visits

You can spot many issues early with a short monthly check. This takes about five minutes and can save you from being stuck in the driveway on a busy morning.

Use this quick checklist

  1. Listen for new scraping, squealing, or popping.
  2. Watch the door rise and close for shaking or drift.
  3. Look for loose bolts on hinges and track brackets.
  4. Check the bottom seal for gaps that let in water or debris.
  5. Test the auto reverse system following your opener’s manual.

If you see frayed cables or a crooked door, do not keep testing. Call a pro and schedule garage door repair.

Emergency garage door repair when you cannot wait

Emergency garage door repair is for doors that will not open, will not close, or are unsafe to operate. If your car is trapped, the door is stuck halfway, or the door has come off track, waiting can create more damage and more safety risk.

Call right away if

  • The door is hanging at an angle
  • You heard a spring snap
  • The door will not stay up
  • The door will not close and you need to secure the opening

We will ask a few quick questions so we show up prepared. What type of door is it? What is the opener doing? Did you hear a bang? Is anything hanging or twisted? For immediate help, use our emergency garage door repair service.

If you need Garage Door Repair in Fairfax, CA today because the door is stuck, call (650) 600-6656.

Commercial garage door repair for Fairfax businesses

Commercial garage door repair keeps your operation moving and your building secure. A door that fails can affect deliveries, staff access, and opening hours. Commercial doors also tend to be heavier and cycle more often, which means small issues can become big ones fast.

We work on common commercial door and operator issues, including

  • Track and roller wear from high cycle use
  • Misalignment from bumps and daily contact
  • Spring and cable failures
  • Operator problems, controls, and safety devices
  • Doors that do not seal well at the bottom or sides

If your door is part of a loading area, we can focus on smooth travel and dependable closing. If it is a security door, we can focus on safe locking and consistent operation. Schedule commercial garage door repair for Fairfax, CA.

Timing, access, and what can slow down a repair

Most repairs go faster when the work area is clear and the problem is described well. If the door is stuck, we can still fix many issues, but it helps to know what happened right before it stopped working.

A few things that can affect timing

  • A door that is jammed hard in the track
  • Multiple worn parts that must be addressed together
  • An opener that was damaged by trying to lift a heavy door
  • Limited access around the door or inside the garage
  • Special door sizes or uncommon hardware

You can help by sharing details on the call. Did the problem start suddenly or slowly? Does the door move at all? Do you see a broken spring or loose cable? If you want a baseline for what to check, use our troubleshooting page.

Safety notes and when to stop and call a pro

Garage doors are not the place to see what happens with repeated button presses. The door can weigh hundreds of pounds, and springs store a lot of energy. Most injuries happen during forced lifting, spring work, or when the door drops unexpectedly.

Stop and call a pro if

  1. The spring is broken or you suspect it is broken.
  2. A cable is off, frayed, or hanging.
  3. The door is off track or wedged.
  4. The door will not stay open on its own.
  5. The bottom brackets are loose or bent.
  6. The opener is pulling hard or the rail is flexing.

If you must get a car out and the door is stuck, do not try to muscle it up alone. Ask for help and keep hands away from pinch points. If you need same day help, consider emergency garage door repair.

How to prepare before we arrive

You can make the visit smoother with a few quick steps. This helps us start work sooner and keeps the space safe for everyone.

Here is a simple prep list

  1. Park cars outside if the door still opens safely.
  2. Clear the area around the tracks and opener.
  3. Keep kids and pets away from the garage during service.
  4. If the power is out, tell us before we arrive.
  5. Share any recent changes, like a new opener, new remote, or a recent impact.

If your garage is packed with storage, just clear a path to the door and opener area. We do not need a perfect showroom. We just need room to work safely. If you need to set a time, you can also book an appointment.

After service care and what to watch for

A few small habits after service can help your door stay quiet and steady. Most doors do best with clean tracks, light lubrication where appropriate, and quick attention to new noises.

Watch for these early warning signs

  • The door gets louder week by week
  • The door starts closing faster than it used to
  • The door begins to hesitate at the same spot
  • The remote range drops suddenly
  • You notice uneven gaps at the bottom seal

If something changes, call while it is still a small issue. That is often the difference between an adjustment and a bigger repair. Regular maintenance can help reduce surprises.

Basic care points that help most doors

These care points are safe for most systems.

Basic care points

  1. Keep tracks free of heavy dirt and debris.
  2. Keep weather stripping clear so the door can seal.
  3. Use the wall button if the remote acts up to narrow down the issue.
  4. Do not grease the tracks. Tracks should be clean, not slippery.
  5. Use garage door lubricant on rollers and hinges if recommended for your hardware.

If you are not sure what lubricant is right for your setup, ask us during the visit. For ongoing support, consider a maintenance plan in Fairfax CA.

A quick guide to common problems and likely causes

This table helps you describe the issue on the phone. It does not replace an inspection, but it speeds up troubleshooting.

What you noticeCommon likely causeWhat to do right now
Door won’t open and you heard a loud bangBroken springStop using the door and call
Door opens crooked or one side lagsCable off drum or track issueStop using the door and call
Door reverses before touching the floorSensor issue, force setting, or bindingCheck for obstructions, then call if it persists
Opener runs but door barely movesDoor out of balance or drive issueStop and call to avoid opener damage
Loud grinding or poppingRoller, hinge, or spring wearLimit use and schedule service

Want to make the call easier? Tell us the door type, what it is doing, and whether anything looks loose or broken. For more help describing symptoms, see our troubleshooting guide.

Nearby areas we also serve

We serve customers beyond Fairfax and across the Bay Area, dispatching from San Jose, CA. If you are near Fairfax, you may also be near other Marin communities and nearby service areas. If you are unsure whether you are in our coverage, call and we will confirm based on your address. To learn more about our team, visit About Us.

Why homeowners and businesses choose Palms Garage Doors

People choose us because we keep the process simple and focus on safe, correct repairs. Garage door problems are annoying, and they can also be risky. You should not have to chase down unclear answers or wonder if the door is safe to use.

Here is what you can expect from our team

  • Straightforward communication and practical options
  • Careful work that respects your home or job site
  • Attention to safety checks, not just it moves again
  • Help with repair, installation, openers, and ongoing service

If you are comparing providers for Garage Door Repair in Fairfax, CA, ask yourself one question, did they explain what is wrong in plain language? We aim to. If you want a service baseline, our garage door service page can help.

Book garage door service in Fairfax, CA

Scheduling is easy, and the first step is a quick call or online visit. Tell us what the door is doing, and we will help you set up the right service, whether it is repair, spring replacement, opener work, maintenance, or a full installation.

Related Services

Explore related options for Fairfax, California.

Call (650) 600-6656 or visit our Contact Us page to get started. If the door is stuck, crooked, or making loud snaps, stop using it and reach out now.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Fairfax

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Fairfax, CA?

<p>Yes—Palms Garage Doors serves Fairfax, CA and helps with garage door repair, maintenance, and installation for local homes.</p>

What should I do if my garage door won’t open or close?

<p>Stop using the door and check for obvious obstructions or a disengaged opener, then contact Palms Garage Doors in Fairfax, CA for garage door service and repair.</p>

Can you help if a garage door spring breaks?

<p>Yes—Palms Garage Doors serves Fairfax, CA and can assist with broken spring replacement when a spring is damaged or no longer functioning properly.</p>

Do you offer emergency garage door repair in Fairfax?

<p>Palms Garage Doors serves Fairfax, CA and offers emergency garage door repair for urgent issues that affect access or safety.</p>

Do you repair garage door openers?

<p>Yes—Palms Garage Doors serves Fairfax, CA and works on garage door opener issues such as inconsistent operation, unusual noises, or control problems.</p>

How often should I schedule garage door maintenance?

<p>Many homeowners schedule garage door maintenance periodically to help reduce wear and catch issues early; Palms Garage Doors serves Fairfax, CA and can handle routine maintenance and service.</p>

Do you install new garage doors in Fairfax, CA?

<p>Yes—Palms Garage Doors serves Fairfax, CA and provides garage door installation, including help selecting a door that fits your needs and existing setup.</p>

Can you repair a noisy or shaky garage door?

<p>Yes—Palms Garage Doors serves Fairfax, CA and can inspect and perform garage door repair for common causes like worn hardware, misalignment, or needed adjustments.</p>

Do you handle commercial garage door repair in Fairfax?

<p>Palms Garage Doors serves Fairfax, CA and offers commercial garage door repair for businesses dealing with operational or access-related door problems.</p>

What are common signs I should book garage door service?

<p>Slower movement, uneven travel, grinding sounds, or intermittent opener response can indicate it’s time for service; Palms Garage Doors serves Fairfax, CA and provides garage door service and repair.</p>

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Certifications

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

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