1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Cupertino, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Cupertino homes and businesses, day and night.

Service area
Do we cover your address in Cupertino?

We have worked in these Cupertino ZIP codes:

95014

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

184Jobs completed in Cupertino since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Cupertino

What we fix and install across Cupertino

Garage door spring replacement by Palms Garage Doors

Spring replacement in Cupertino

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Cupertino

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Cupertino

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Cupertino

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Cupertino

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Cupertino

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Cupertino

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Cupertino

We have worked in these Cupertino ZIP codes:

95014
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Cupertino? Palms Garage Doors fixes springs, openers, cables, and off track doors with fast scheduling and upfront pricing today

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Palms Garage Doors Main Logo

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Garage Door Repair in Cupertino, CA

Palms Garage Doors provides fast, practical help for homeowners and businesses who need Garage Door Repair in Cupertino, CA. From stuck doors and loud rollers to broken springs and opener trouble, we troubleshoot the problem and fix it the right way. Call (650) 600-6656 or visit https://palmsgaragedoors.com/ to schedule service.

We help Cupertino property owners get garage doors working safely again

A working garage door should open smoothly, close fully, and stay quiet enough that it does not wake the house. If yours is jerky, loud, crooked, or refusing to move, we can help. Palms Garage Doors serves Cupertino from our base in San Jose, CA, with the tools and parts to handle most common repairs and replacements.

We work on the pieces that do the real lifting. That includes torsion and extension springs, cables, rollers, hinges, tracks, bearings, and opener systems. We also handle full garage door installation and ongoing maintenance, so your door keeps running the way it should.

Do you use your garage as the main entry to your home? If so, a broken door is not a small inconvenience. It can stop your day before it starts.

You can spot early warning signs before the door fails completely

Most garage door problems give clues before they become a full stop. Paying attention to small changes can prevent bigger damage to panels, tracks, and openers.

Here are common signs you should not ignore

  1. The door starts to shake, shudder, or bind on the way up.
  2. The opener strains, hums, or stops before the door is fully open.
  3. The door slams shut or drops faster than it used to.
  4. You hear a sharp bang in the garage, then the door feels heavy.
  5. The door looks uneven, or one side seems lower than the other.
  6. You see frayed cables or loose hardware near the track.
  7. The door reverses for no clear reason.

A garage door is the largest moving object in many homes. If anything feels off, it is usually worth checking before it turns into a door that will not open when you need to get to work. If you want a starting point, our Troubleshooting page can help you narrow down what you are seeing.

Many Cupertino homes see the same patterns of wear and tear

Cupertino has plenty of attached garages and daily use doors, which means a lot of open and close cycles. The more a door runs, the faster moving parts wear down. Add in normal dust and temperature swings in CA and California, and it is easy for rollers, hinges, and bearings to get noisy.

You may also see these common situations

Opener stress from an unbalanced door. If springs are tired, the opener works harder than it should. We can check balance during garage door service.

Track alignment issues. A bump from storage, bikes, or a car mirror can knock track out of alignment. In many cases, garage door repair can restore smooth travel.

Dry rollers and hinges. Lack of lubrication often shows up as squealing or grinding sounds. A tune up through garage door maintenance helps reduce noise.

Weather seal wear. Bottom seals and perimeter seals can crack and let in water or debris.

If your door is older, parts may still be available, but the right match matters. The wrong spring size or the wrong roller type can make the door run poorly and shorten the life of other parts.

A typical service visit follows a clear, safety first process

We start by finding the cause, not just the symptom. That keeps you from calling again for the next weak link. If you want to get on the calendar, you can use Book An Appointment.

During a standard visit, we usually follow these steps

  1. Listen and observe. We watch the door travel, look for rubbing, and note any unusual sounds.
  2. Check balance and lift. We test how the door behaves by hand to spot spring and cable issues.
  3. Inspect moving hardware. Rollers, hinges, brackets, bearings, and track fasteners get a close look.
  4. Review the opener system. We check the drive type, sensors, wall control, and force settings.
  5. Confirm the fix. We run the door multiple cycles and make sure it closes cleanly and safely.

We will also tell you what caused the failure and what to watch next. Nobody wants mystery noises in the garage. If it sounds like a shopping cart with a bad wheel, it is trying to tell you something.

Garage door repair solves most sudden problems without replacing the whole door

Garage Door Repair is often the right call when the door is basically solid but the working parts are worn, bent, or broken. Repairs can include track adjustments, roller swaps, cable resets, hinge replacement, and hardware tightening.

Common repair scenarios we handle

  • Door stuck halfway open or halfway closed
  • Door closing crooked or rubbing the jamb
  • Door that reverses and will not stay shut
  • Loud metal on metal noise during travel
  • Loose or bent track causing binding

If you are looking for Garage Door Repair in Cupertino, CA, we focus on getting the door safe, balanced, and smooth. That usually improves opener performance too, since the opener is not meant to lift a dead weight door.

Broken spring replacement restores safe lifting power

Broken springs are a leading reason doors will not open. A spring does the heavy lifting, and when it breaks, the door can feel impossible to raise. You might also hear a loud snap or bang when it fails.

Broken Spring Replacement is not a DIY project for most people. Springs hold serious tension, and the wrong tools or steps can cause injury or damage. We confirm the correct spring size for your door’s weight and height, then replace and balance the system.

After spring work, we check related parts that often take a hit

  • Lift cables for fraying or stretch
  • Drums and bearings for wear
  • Center bracket and end bearing plates for movement
  • Rollers and hinges for wobble

If your door suddenly feels twice as heavy, stop pulling on it. That is your sign to call (650) 600-6656.

Garage door opener service covers the motor, sensors, and controls

A garage door opener has several parts that must work together. When one fails, the whole system can act up. We troubleshoot the opener and the door as a matched set, because a door problem can look like an opener problem and vice versa. If you need help with an opener, see our Garage Door Opener service page.

We help with

  • Opener that runs but does not move the door
  • Remote and keypad issues
  • Wall button problems
  • Safety sensor alignment and wiring
  • Chain, belt, or screw drive issues
  • Loud operation or vibration

A quick tip you can try before you call is make sure nothing is blocking the photo eyes near the floor and gently wipe the lenses. If the sensors cannot see each other, the door may refuse to close.

Garage door maintenance reduces noise and prevents surprise breakdowns

Maintenance is how you keep small issues from turning into why is the door stuck and why am I late issues. A basic tune up focuses on safety checks, proper lubrication, and tightening hardware that loosens over time.

A practical homeowner checklist looks like this

  1. Listen for new noises during opening and closing.
  2. Watch the rollers and hinges for wobble or rubbing.
  3. Check weather seal condition at the bottom of the door.
  4. Keep tracks clear of debris and sticky buildup.
  5. Test the door balance occasionally if you know the safe steps.

If you prefer not to mess with moving parts, we can handle regular garage door maintenance and garage door service visits. It is a simple way to extend the life of your door and opener. If you want ongoing coverage, ask about our Maintenance Plan.

Garage door installation is best when the door is damaged, outdated, or no longer reliable

Sometimes repair is not the smartest path, especially if panels are bent, the door is badly rusted, or the design no longer fits your needs. A new door can also help if you want different insulation, window options, or a quieter setup. Our Garage Door Installation service can guide the process.

We help you think through key choices

  • Door size and track type that fits your garage
  • Insulation level for comfort and noise control
  • Steel, composite, or other common materials
  • Window placement and privacy considerations
  • Opener compatibility

If you have an opener that is still in good shape, we can check whether it pairs well with a new door. A mismatched opener can feel like wearing dress shoes to hike. It might work, but it is not fun.

Commercial garage door repair keeps businesses moving and secure

Commercial doors take more cycles and more bumps than most residential doors. When a bay door is down, it can slow deliveries, block vehicles, and create security concerns. If you need help on a business property, see Commercial Garage Door Repair.

We service common commercial setups, including

  • Rolling steel doors
  • Sectional overhead doors
  • Operator systems and safety devices
  • Tracks, rollers, hinges, and bottom fixtures

If your facility uses the garage door several times an hour, preventative service matters. Small wear in a roller or hinge can turn into a door that binds, damages panels, or strains the operator.

Emergency garage door repair helps when the door is stuck or unsafe

Some problems cannot wait. A door stuck open can expose your garage and home. A door stuck closed can trap a vehicle inside. A door that is off track can be dangerous to move at all. For urgent situations, we provide Emergency Garage Door Repair.

Emergency service is often needed for

  • Broken springs that prevent lifting
  • Door off track or hanging at an angle
  • Snapped cables or loose hardware
  • Door that will not close fully at night

If the door looks crooked or cables look loose, do not try to force it. That is how fingers get pinched and tracks get bent. Call (650) 600-6656 and let us handle it.

Timing depends on the problem, the parts needed, and the door’s condition

Many repairs can be completed in a single visit, but a few things can slow the process. The goal is always to fix the problem safely and leave the door running correctly, not just moving again. If you want to plan the visit, schedule a service call.

Common factors that affect timing include

  • Specialty spring sizes or uncommon door designs
  • Multiple worn parts that failed together
  • Track damage that requires careful re alignment
  • Opener issues combined with door balance problems

If you have an appointment window, try to keep the area clear and pets secured. It helps us work efficiently and keeps everyone safe.

Safety comes first, and there are times you should stop and call a pro

Garage doors can hurt people and damage property when parts fail under tension. A few warning situations should always lead to a phone call. For immediate help, request emergency garage door repair when the door is stuck or unsafe.

Stop and call for help if

  1. A spring is broken or you hear a loud bang from the garage.
  2. A cable is frayed, loose, or wrapped incorrectly on the drum.
  3. The door is off track or hanging unevenly.
  4. The bottom bracket area looks bent or pulled away.
  5. The door drops fast or will not stay open by itself.

If you try to help it by lifting hard, you can damage the opener rail, burn out the motor, or twist the door sections. The door should feel manageable by hand when springs are working correctly.

You can prepare the space in a few minutes before we arrive

A little prep makes the visit smoother. You do not need to move your whole garage around, just give us working room near the door and opener. If you have not yet scheduled, you can book an appointment first, then prep the space.

Here is a simple prep list

  1. Pull cars back a few feet from the door area, if possible.
  2. Clear items near the tracks and corners of the door.
  3. Make sure the opener area and ceiling space are accessible.
  4. Keep kids and pets away from the garage during service.
  5. If you noticed anything specific, take a quick photo to show us.

Have you noticed the door only acts up at certain times, like first thing in the morning or after a hot afternoon? Tell us. Patterns help speed up diagnosis.

After service, a few habits help your door stay quiet and dependable

Once the door is repaired, small habits can keep it running well. Think of it like taking care of a car. You do not need to be a mechanic to notice a new rattle. For long term reliability, consider periodic garage door maintenance.

Good habits include

  • Listen for changes in sound over the next week.
  • Keep the tracks free of sticky grime and clutter nearby.
  • Do not ignore a slow opening door. Slow often means strain.
  • Replace remote batteries when range drops.
  • Watch for gaps at the bottom seal after heavy rain.

If you use your garage door multiple times per day, wear happens faster. A quick check now and then can prevent the stuck door surprise when you are trying to leave.

Here is a quick guide to common problems and what they usually mean

This table can help you decide whether you are dealing with a door issue, an opener issue, or both. When in doubt, starting with garage door repair is often the safest move.

What you noticeLikely causeWhat to do next
Door won’t lift and feels very heavyBroken spring or major spring wearStop using the door and call for service
Door starts down then reversesSensor issue, track obstruction, or force settingsCheck sensor alignment and track area, then call if it continues
Door is crooked or one side dropsCable problem, roller issue, or door off trackStop using the door and call to prevent more damage
Loud grinding or squealingDry rollers, worn bearings, loose hardwareSchedule maintenance or repair soon
Opener runs but door doesn’t moveDisconnected trolley or broken door hardwareCheck if emergency release was pulled, then call

If you are unsure, it is safer to treat it like a door problem first. A struggling door can damage a good opener.

We serve Cupertino from San Jose and work with common South Bay setups

Cupertino includes a mix of single family homes, townhomes, and multi unit buildings, and each can have different garage layouts. Some have tight side clearance, low headroom, or shared driveways where the door needs to behave predictably. We keep that in mind during troubleshooting and adjustments, including garage door service visits.

We also understand the day to day reality of the area. People rely on their garage doors for school runs, commutes, and errands. A door that will not close can put your whole schedule on hold.

If you need Garage Door Repair in Cupertino, CA, we bring a practical approach, clear communication, and clean workmanship. We focus on making the door safe and smooth, not just temporarily unstuck.

Homeowners and businesses choose Palms Garage Doors for clear answers and solid work

You should know what is wrong and what it takes to fix it. We explain the issue in plain language and show you the worn or broken part when possible. If you would like to know more about our team, visit About Us.

What you can expect from us

  • Careful inspection of both door and opener
  • Repairs that address the real cause of the problem
  • Safety checks after adjustments and part replacement
  • Respect for your time and your property

We also keep things straightforward. If the door is fine and the opener is the issue, we will say so. If the opener is fine and the door is out of balance, we will say that too.

Book service for Cupertino, CA and get your garage door back on track

Getting your door working again starts with a quick call or an online request. Tell us what the door is doing, what you have already tried, and whether the door is stuck open or closed. We will take it from there.

Related Services

Explore these related options for Cupertino California and nearby areas.

For dependable Garage Door Repair in Cupertino, CA, contact Palms Garage Doors today. Call (650) 600-6656 or reach out through our Contact Us page to schedule garage door service, installation, maintenance, opener help, or emergency repair.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
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ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
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Excellent640 reviews
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Excellent24 reviews
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Excellent52 reviews
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4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Cupertino

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you serve homeowners in Cupertino, CA?

<p>Yes—Palms Garage Doors serves Cupertino, CA and provides garage door repair, garage door service, and garage door maintenance for local homes.</p>

My garage door won’t open or close—what should I do first?

<p>Check for obvious obstructions and make sure the opener has power, then contact Palms Garage Doors in Cupertino, CA for garage door repair or garage door opener troubleshooting.</p>

What are common signs a garage door spring may be broken?

<p>A loud bang, a door that feels unusually heavy, or a door that won’t lift are common indicators; Palms Garage Doors serves Cupertino, CA and can help with broken spring replacement.</p>

Can you help with commercial garage doors in Cupertino?

<p>Palms Garage Doors serves Cupertino, CA and offers commercial garage door repair and ongoing garage door service for many types of businesses.</p>

Do you handle emergency garage door issues?

<p>Palms Garage Doors serves Cupertino, CA and provides emergency garage door repair for urgent situations like a stuck door or a door that won’t secure properly.</p>

When should I schedule routine garage door maintenance?

<p>If you notice new noises, uneven movement, or inconsistent operation, it’s a good time to schedule garage door maintenance; Palms Garage Doors serves Cupertino, CA.</p>

Can you replace or repair a garage door opener?

<p>Yes—Palms Garage Doors serves Cupertino, CA and works on garage door opener issues, including troubleshooting, repair, and replacement when appropriate.</p>

Do you install new garage doors in Cupertino?

<p>Palms Garage Doors serves Cupertino, CA and offers garage door installation, helping you choose an option that fits your home and existing setup.</p>

Why is my garage door making grinding or squeaking noises?

<p>Noise can come from worn parts, lack of lubrication, or alignment issues; Palms Garage Doors serves Cupertino, CA and can inspect and perform garage door service to address the cause.</p>

What should I do if my garage door goes off-track or looks uneven?

<p>Stop using the door to avoid further issues and contact Palms Garage Doors in Cupertino, CA for garage door repair and safe realignment.</p>

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Certifications

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  • Licensed technicians, CSLB #1088937
  • Open 24/7, including holidays

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