1303 Isengard Ct, San Jose, CA 95121Open 24/7 · Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 · Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews
Local garage door company

Garage Door Repair In Alameda, CA

Palms is based at 1303 Isengard Ct in San Jose, CA 95121. Our licensed technicians repair springs, openers and doors for Alameda homes and businesses, day and night.

Service area
Do we cover your address in Alameda?

We have worked in these Alameda ZIP codes:

9450194502

Another ZIP or a street you are unsure about? Request a callback and we will confirm coverage.

Or call (650) 600-6656, open 24/7

87Jobs completed in Alameda since 2024as of Nov 2026
4.9 · 960+Google reviews overall
24/7Open day and night, including holidays
C-61 / D-28CSLB #1088937 · Verify the license
Services in Alameda

What we fix and install across Alameda

Garage door spring replacement by Palms Garage Doors

Spring replacement in Alameda

Matched-pair torsion springs, door balanced and tested.

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Garage door repair by Palms Garage Doors

Garage door repair in Alameda

Off-track doors, cables, rollers, sensors and panels.

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Garage door opener repair by Palms Garage Doors

Opener repair in Alameda

Repair, replacement and smart opener upgrades.

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New garage door installation by Palms Garage Doors

New doors in Alameda

Measured, installed and the old door hauled away.

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Garage door tune-up and maintenance by Palms Garage Doors

Tune-up & maintenance in Alameda

Annual safety inspection and lubrication.

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Commercial garage door repair by Palms Garage Doors

Commercial doors in Alameda

Roll-up and overhead door repair for shops and bays.

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Emergency garage door repair by Palms Garage Doors

Emergency garage door repair in Alameda

Stuck door, broken spring or a garage left open overnight? Call any time, we are open 24/7.

Where we work

Technicians across Alameda

We have worked in these Alameda ZIP codes:

9450194502
  • A dispatcher confirms your arrival window
  • A written quote before any work starts
  • Licensed technicians, CSLB #1088937

Full local guide

Need Garage Door Repair In Alameda? Palms Garage Doors offers same day service for springs, openers, cables, rollers, and off track doors Call now to book today

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Palms Garage Doors Main Logo

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Garage door help for homes and businesses in Alameda, CA

Palms Garage Doors provides fast, practical help for homeowners and businesses that need Garage Door Repair in Alameda, CA. We travel from our base in San Jose, CA to fix stuck doors, noisy rollers, broken springs, and opener issues. Call (650) 600-6656 or visit Palms Garage Doors to schedule service.

What we help with in Alameda, CA

We fix the problems that stop your garage door from working safely and smoothly. That can mean a door that will not open, a door that slams shut, or a motor that just clicks and quits. It can also mean smaller issues that are annoying today and expensive later.

Do you use your garage as the main way in and out of the house? Many people do. A door that will not move turns into a day stopper fast.

Here is what Palms Garage Doors helps with most often

  • Doors that are stuck open or stuck closed
  • Loud grinding, popping, or squealing noises
  • Crooked doors that rise unevenly
  • Broken springs and frayed cables
  • Opener problems, including sensors and remotes
  • Worn rollers, bent tracks, and loose hinges
  • Weather seal problems that let in water and wind
  • Commercial doors that stop a workday in its tracks

We focus on clear communication and safe repairs. A garage door is heavy, and the moving parts can hurt you if they are failing. If something feels off, it usually is.

How to know you need service right now

You usually need service right now if the door is unsafe, unstable, or not responding. The tricky part is that many doors give warning signs before they stop.

Watch for these red flags

  1. The door drops quickly when closing.
  2. The door rises a few feet, then stops or reverses.
  3. You hear a loud bang from the garage, then the door will not lift.
  4. The opener strains, hums, or stops mid-cycle.
  5. The door looks tilted, or one side is higher than the other.
  6. The bottom seal is damaged and you see daylight or water under the door.

If you see any of these, pause and take a breath. Trying to force it with the opener can burn out the motor or make the door jump the track. That turns a repair into a bigger mess.

Note

If the door is not responding and you need access quickly, consider Emergency Garage Door Repair for urgent situations.

Common situations we see in Alameda homes and buildings

Alameda has a mix of older homes, updated garages, and properties with limited driveway space. That mix creates repeat issues that come up across many neighborhoods, even when the doors look different.

Many calls start with a simple complaint, It was working yesterday. That is normal. Springs, rollers, and cables wear over time, and they usually fail during a regular open or close cycle.

Common situations include

  • Tight clearances and short driveways that make a door problem feel urgent because you cannot park where you want.
  • Older tracks and hardware that have loosened over years of use and vibration.
  • Moisture and salty air in parts of Alameda that can speed up rust on steel parts.
  • Detached garages where people do not notice a problem until the door fully stops working.
  • Shared or rental properties where multiple users put extra cycles on the door and opener.

Is your door louder than it used to be? That is often the first sign that rollers, hinges, or track alignment need attention, and a Garage Door Maintenance visit can help catch it early.

What happens during a service visit

A service visit works best when it starts with a safety check and ends with a smooth test cycle. We do not guess. We inspect the system, confirm the cause, and then fix what is needed.

Here is what you can expect

  1. Listen and observe We ask what you noticed and watch the door run if it is safe to do so.
  2. Inspect key parts Springs, cables, rollers, hinges, track mounts, and the opener connection points.
  3. Check balance A properly balanced door should lift with controlled effort and stay in place when set halfway.
  4. Confirm the plan We explain what failed, what needs replacement or adjustment, and what can wait.
  5. Complete the repair We replace worn parts, reset tension where needed, and tighten and align hardware.
  6. Test and verify We run multiple open and close cycles and check safe operation.

If the problem is opener-related, we also check the sensors and travel limits. A sensor that is bumped out of alignment can make a door act haunted. The good news is that the fix is usually straightforward.

If you want to do basic checks between visits, our Troubleshooting page can help you spot common issues safely.

Garage door repair that solves the root problem

Real repair means fixing the reason the door failed, not just getting it moving once. A door that runs one time and then jams again is not a win for you.

We handle common repair needs like

  • Track alignment and track mounting issues
  • Roller replacement when wheels are worn or seized
  • Hinge replacement when holes are stretched or cracked
  • Cable issues, including slack and fraying
  • Off-track doors that need safe reset and alignment
  • Weather seal replacement to reduce water and debris entry

If you are searching for Garage Door Repair in Alameda, CA, it helps to choose a team that checks the full system. The door, the springs, the cables, and the opener all work together. A failure in one area often strains another, and a full Garage Door Service approach helps prevent repeats.

Off-track doors need careful handling

An off-track door needs careful handling because the panels can bind or twist. That can crack hinges, bend tracks, or damage the opener arm.

If your door has come off the track

  1. Stop using the opener.
  2. Keep people and pets away from the door area.
  3. Do not try to kick the rollers back into the track.
  4. Call for service so the door can be reset and aligned safely.

That last point sounds obvious, but people still try the one good shove method. It rarely ends well. If the door is leaning or stuck, Emergency Garage Door Repair may be the safest option.

Broken spring replacement without guesswork

Broken springs are one of the most common reasons a garage door will not open. Springs carry the lifting load. When one breaks, the opener suddenly has to lift a door that can weigh a couple hundred pounds or more.

Signs of a broken spring include

  • A loud bang from the garage
  • The door opens a few inches then stops
  • A visible gap in the torsion spring above the door
  • The opener strains or the top section flexes

Spring work is not a DIY weekend project. The stored tension is serious, and the tools and steps matter.

When we replace a broken spring, we also check

  • Cable condition and drum alignment
  • Bearing wear and end brackets
  • Door balance after the new spring is set
  • Any damage that happened during the spring failure

If your door has two springs, and one breaks, the second spring is often not far behind. We will explain what we see and what makes sense for your door’s setup. For this type of work, see our Broken Spring Replacement service in Alameda, California.

Garage door opener help for modern and older systems

Opener issues can look like door problems, even when the door itself is fine. A healthy door with a struggling opener still will not work the way it should.

We help with opener concerns like

  • Wall button not responding
  • Remote range dropping suddenly
  • Door reversing for no clear reason
  • Sensors blinking or misaligned
  • Chain or belt noise and vibration
  • Travel limits and force settings that are off

Before replacing anything, we check the basics that cause many issues

  1. Door balance and binding points
  2. Sensor alignment and wiring condition
  3. Opener mounting stability and vibration
  4. Proper connection at the door arm and bracket

Do your lights flash and the door refuses to close? That is often a sensor or travel issue, not the motor dying. We will confirm the cause and fix it, and you can learn more about Garage Door Opener service options for Alameda CA.

Garage door installation for function, safety, and curb appeal

A new door should fit the opening correctly, run quietly, and match how you use the garage. Installation is also the right time to correct old framing issues, worn tracks, and unsafe hardware setups.

We install garage doors for

  • Home replacements when the current door is damaged or outdated
  • Remodel projects where the opening or style changes
  • Property updates where reliability matters for tenants
  • Light commercial spaces that need consistent access

During installation, we focus on

  • Correct track placement and secure mounting
  • Proper spring sizing and balance
  • Clean sealing at the bottom and sides
  • Opener compatibility and safe operation

A garage door is one of the largest moving parts in your home. If you want it to feel solid and predictable, installation details matter a lot, and our Garage Door Installation service is built around those details.

Garage door maintenance that prevents surprise breakdowns

Maintenance reduces the odds of being stuck with a door that will not open when you are already late. It also helps parts last longer and keeps the door quieter.

A practical maintenance visit often includes

  • Hardware tightening and hinge checks
  • Roller and track inspection for wear
  • Spring and cable inspection for early warning signs
  • Door balance check
  • Opener safety reversal check and sensor check
  • Weather seal check at the bottom and jambs

You can do a few simple checks at home too. Just keep it safe, and consider ongoing care with a Maintenance Plan in Alameda.

A safe homeowner checklist you can do in 10 minutes

You can do these steps without touching springs or cables.

You can do these steps without touching springs or cables

  1. Listen to one full open and close cycle for new noises.
  2. Look at the rollers for chips, wobble, or missing bearings.
  3. Check the tracks for obvious bends or loose mounting screws.
  4. Wipe photo-eye sensors with a soft cloth.
  5. Watch the door close and confirm it meets the floor evenly.

If anything looks uneven, stop there. A garage door should not feel like a science project. If you are unsure what you are seeing, our Troubleshooting guide can help you decide what is safe to try.

Commercial garage door repair that keeps work moving

Commercial doors take more cycles and more bumps than residential doors. A small issue can block deliveries, delay crews, or leave an opening unsecured.

We service common commercial setups, including sectional doors and rolling-style doors found in many workspaces. We help address:

  • Doors that will not open for the morning shift
  • Damaged track sections and worn rollers
  • Opener and operator problems
  • Safety sensor and control issues
  • Bent sections from vehicle contact

If you manage a small warehouse, auto bay, or storage area, you already know the rule. The door always breaks when you are busiest. We aim to get your access back safely and keep the system stable with Commercial Garage Door Repair in Alameda, CA.

Emergency garage door repair when you cannot wait

Emergency service is for situations where the door is stuck, unsafe, or leaving your property exposed. If your door is stuck open at night, that is not a sometime this week problem.

Call for emergency help if

  • The door is stuck open and will not close
  • A spring broke and the door will not lift
  • The door is off-track and leaning
  • The opener is smoking, sparking, or making sharp electrical smells
  • The bottom panel is damaged and the door will not seal

If the door is stuck halfway, do not stand under it. That is the garage door version of balancing a loaded shelf above your head. It is not brave, it is risky. If you need help right away, Emergency Garage Door Repair is available for Alameda California.

Timing, access, and what can slow a repair down

Most repairs move faster when we can reach the door safely and see the full setup. A few real-world details can slow work down, and that is normal.

Common factors include

  • Tight garage layouts with limited room to set ladders safely
  • Vehicles and stored items blocking side tracks or the opener
  • Severe rust that makes hardware hard to remove
  • Previous repairs that used incorrect parts or mounting points
  • Doors with multiple damaged sections that need more than one fix

Here is a quick view of what typically adds time during service.

What we findWhy it mattersWhat we do
Door out of balanceStrains the opener and causes reversalsReset spring tension and confirm smooth travel
Track misalignmentCauses rubbing, noise, and jamsAlign and secure tracks, replace bent sections if needed
Worn rollersMakes the door loud and shakyReplace rollers and confirm stable movement
Sensor issuesDoor will not close or reversesAlign sensors, check wiring and mounting

If you want the visit to go smoothly, a little prep goes a long way, and booking a full Garage Door Service visit helps us address related issues in one trip.

Safety notes and when to stop and call a pro

You should stop and call a pro when the issue involves springs, cables, or a door that is hanging unevenly. Those parts carry load and stored tension. Mistakes can cause injury or bigger damage.

Stop and call for help if

  1. You see a broken torsion spring above the door.
  2. A lift cable is frayed, loose, or off the drum.
  3. The door is crooked or stuck halfway.
  4. The bottom brackets are loose.
  5. The opener is pulling hard and the top section is flexing.

Simple rule

If the door feels heavy by hand, something is wrong. A healthy door should not require a workout. If you need a clear next step, start with Garage Door Repair in Alameda CA.

How to prepare before we arrive

You can help us help you by making the work area safe and reachable. That usually means moving a few items and sharing a few details.

A quick prep checklist

  1. Park vehicles outside if the door is stuck.
  2. Clear space near the tracks and the opener area.
  3. Keep pets and kids away from the garage.
  4. If possible, share what happened right before the issue started.
  5. Gather any remotes or keypads that are acting up.

If the door is stuck open and you are worried about security, let us know when you call. We will talk through the safest next step until help arrives, and we can also coordinate Emergency Garage Door Repair if needed.

After-service care that keeps things running smoothly

After the repair, your door should run smoother and sound better. You can keep it that way by paying attention to small changes before they turn into failures.

What to watch for over the next few weeks

  • New scraping sounds near the track
  • A door that slows down near the floor
  • Vibrations that shake the opener
  • A gap at the bottom seal after closing
  • A remote that works only sometimes

If something feels different, take a quick video of the door moving and note when it happens. That makes troubleshooting faster. You can also review our Troubleshooting tips to narrow down what changed.

Also, avoid slamming the door down by hand. A garage door is not a front door. It does not like being encouraged.

Garage door service that fits Alameda properties

Good service fits your specific door, your garage layout, and how you use the space. A door for a single-family home, a multi-unit building, and a small shop do not behave the same way.

Palms Garage Doors approaches each job with

  • Clear problem identification
  • The right repair steps for the door type
  • Practical tips you can use after we leave
  • A focus on safe operation for daily use

If you are scheduling Garage Door Repair in Alameda, CA, tell us what matters most to you. Is it quiet operation? Reliable closing at night? Getting a vehicle out for work? We will focus on the outcome you actually need, and we can also recommend a Garage Door Maintenance plan to reduce repeat issues.

Nearby areas we also serve around Alameda and the South Bay

We serve Alameda and also help customers in nearby parts of the Bay Area as scheduling allows. Since our base is in San Jose, we often coordinate routes across the region.

If you are near Alameda, you might also be near places like Oakland, San Leandro, or other East Bay communities. If you are unsure whether you are in our service area, just ask when you call (650) 600-6656.

If you want to understand the systems we work on, you can read more about a garage door and how it functions.

Why homeowners and businesses choose Palms Garage Doors

People choose us because they want straight answers and repairs that make the door work the way it should. They also want a team that treats the garage like part of the home, not a storage unit we can toss parts around in.

What you can expect from Palms Garage Doors

  • A careful look at the full system, not only the loud part
  • Clear explanations in plain language
  • Respect for your space and your time
  • Repairs and adjustments that focus on safe, smooth movement

Garage doors are simple machines until they are not. We keep it simple again by recommending the right Garage Door Service for your situation.

Book service for Alameda, CA

Getting your door working again starts with a quick conversation about what you are seeing and hearing. If your door is stuck, crooked, or making new noises, do not wait for it to fix itself. It will not, and it has no feelings about ruining your morning.

Related Services

Explore additional options for Alameda, California and nearby needs.

For Garage Door Repair in Alameda, CA, call Palms Garage Doors at (650) 600-6656 or use our Contact Us page to schedule service.

Reviews

What Palms customers say

★★★★★ 4.9 on Google · 960+ reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
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Excellent640 reviews
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5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
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Excellent52 reviews
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4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . I’m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and it’s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellent… thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. He’s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everything’s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsive—scheduling the visit and completing the work much faster than expected. The pricing was very fair; I’m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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The crew serving Alameda

Licensed technicians, named in customer reviews, not anonymous dispatchers.

PeterTechnician
BrianInstaller
IlliaTechnician

Frequently Asked Questions (FAQs)

Do you provide garage door repair service in Alameda, CA?

<p>Yes, Palms Garage Doors serves Alameda, CA and handles Garage Door Repair and Garage Door Service for many common door and opener issues.</p>

What should I do if my garage door won’t open or close all the way?

<p>Stop using the door and check for obvious obstructions, then contact Palms Garage Doors in Alameda, CA for Garage Door Repair or Garage Door Opener troubleshooting.</p>

Can you help if I think a spring is broken?

<p>If you hear a loud bang or the door feels unusually heavy, it may be a spring issue; Palms Garage Doors serves Alameda, CA and offers Broken Spring Replacement.</p>

Do you offer emergency garage door help in Alameda?

<p>Palms Garage Doors serves Alameda, CA and offers Emergency Garage Door Repair for situations where the door is stuck, off-track, or not securing the garage properly.</p>

Do you work on commercial garage doors for local businesses?

<p>Yes we do. Palms Garage Doors serves Alameda, CA and provides Commercial Garage Door Repair for many types of business and property door systems.</p>

Can you install a new garage door for my home in Alameda?

<p>Of course we can. Palms Garage Doors serves Alameda, CA and offers Garage Door Installation, including help selecting a door style and ensuring proper fit and operation.</p>

Do you repair or replace garage door openers?

<p>Palms Garage Doors serves Alameda, CA and can assist with Garage Door Opener issues such as remotes, sensors, and general opener performance.</p>

How often should I schedule garage door maintenance?

<p>Regular Garage Door Maintenance can help spot wear and reduce unexpected issues; Palms Garage Doors serves Alameda, CA and can recommend a routine based on usage.</p>

My garage door is making loud noises—what could it be?

<p>Noises can come from worn rollers, loose hardware, or track alignment problems; Palms Garage Doors serves Alameda, CA and can inspect and perform Garage Door Service as needed.</p>

What areas near Alameda do you typically serve?

<p>Palms Garage Doors serves Alameda, CA and nearby communities, and you can confirm your address when scheduling Garage Door Repair or other services.</p>

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Certifications

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  • Licensed technicians, CSLB #1088937
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