1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
Diamond Certified since 20214.9out of 5 on Google,960+ reviews

Home โ€บ Garage door services โ€บ Garage Door Service Brentwood

Garage door service ยท Garage Door Service Brentwood

Garage Door Service In Brentwood, CA

Need Garage Door Service In Brentwood? Palms Garage Doors provides repairs, maintenance, and tune ups with fast scheduling, clear pricing, and trusted techs

  • 4.9 on Google ยท 960+ reviews
  • Quoted in writing first
  • Licensed ยท CSLB #1088937
  • Open 24/7
Free ยท No obligation

Prefer a callback?

Leave your details and we will call you back to talk through the door and the next step.

Or call (650) 600-6656, open 24/7

At a glance

Palms Garage Doors provides Garage Door Service in Brentwood, CA that covers the practical work that keeps your door operating the way it should. That includes inspection, adjustments, repairs, tune ups, and replacing worn parts like springs, rollers, cables, hinges, sensors, and openers.

Garage Door Service in Brentwood, CA

Palms Garage Doors provides Garage Door Service in Brentwood, CA that covers the practical work that keeps your door operating the way it should. That includes inspection, adjustments, repairs, tune ups, and replacing worn parts like springs, rollers, cables, hinges, sensors, and openers.

This service helps homeowners, property managers, and local businesses in Brentwood California who are dealing with a noisy door, a door that will not close, a remote that suddenly stopped working, or a door that looks crooked and feels heavy. With Palms Garage Doors, expect a straightforward visit, a safety check, clear options for next steps, and a door that runs smoother than it did when we arrived.

What garage door service includes

Most problems come down to wear, alignment, or small parts that got tired of doing the same job every day. A typical service appointment focuses on function and safety first, then smooth operation. If the visit shows a specific issue, we may recommend garage door repair in Brentwood, CA or targeted part replacement.

Common service tasks

  • Inspecting springs, cables, drums, and bottom brackets for wear
  • Checking rollers and hinges for cracks, wobble, and binding
  • Aligning and cleaning photo eye sensors
  • Testing travel limits and force settings on the opener
  • Tightening hardware on tracks and supports
  • Lubricating the right points with garage door safe lubricant
  • Checking the door balance so it is not lifting like a gym day
  • Replacing worn rollers, hinges, weather seal, or keypad batteries as needed

If you have a newer door near The Streets of Brentwood, it may just need adjustments and lubrication. If your door has been through a few Brentwood summers and winters, you might see more wear on rollers, hinges, and the bottom seal.

When to call for service in Brentwood

Call when something feels off. Garage doors rarely go from perfect to totally broken without some warning. When a door becomes stuck or unsafe, emergency garage door repair in Brentwood, CA may be the right next step.

  • Door squeaks, rattles, or makes a grinding sound
  • Door moves in a jerky way or shakes on the way down
  • Door closes then pops back up
  • Remote range suddenly gets shorter
  • Door looks uneven or one side drops faster
  • You see a frayed cable or a gap in the torsion spring
  • Opener runs but the door barely moves
  • You have to help it by hand to get it started

A quick story we hear a lot in Brentwood sounds like this. You know how it always made that little squeak. Yeah. Well now it sounds like a shopping cart with one bad wheel. That is usually a rollers and lubrication issue, sometimes mixed with loose track hardware.

What to do if your garage door will not open

If the door will not open and you need your car, it is tempting to force it. That can make a small issue much bigger. Try these safe steps first.

  • Check if the opener has power and look for lights on the opener or try another outlet
  • Check the photo eyes near the floor and make sure they face each other and are not blocked
  • Try the wall button and if the remote does not work but the wall button does it can be a remote, battery, or receiver issue
  • Pull the emergency release only if the door is closed and if the door is stuck open do not pull the release
  • If the door feels heavy or will not move smoothly by hand stop because that can indicate a spring or cable issue

If you suspect a spring problem, broken spring replacement in Brentwood, CA is a safer plan than wrestling with the door in the driveway.

Can springs, cables, and rollers be repaired on the same visit

Often, yes. Many repairs are part swaps and adjustments that can be handled in one appointment, as long as the right parts are available for your door type. Here are common combinations we see around Brentwood neighborhoods like Summerset, Garin Ranch, and near Lone Tree Way.

  • Spring replacement plus a balance and safety check
  • New rollers plus track tune up to reduce noise
  • Cable replacement plus drum alignment and door leveling
  • Sensor alignment plus opener setting adjustments
  • Weather seal replacement plus a quick hardware tightening pass

If multiple items are worn, we typically address the safety items first, then the items that improve operation and reduce strain on the opener.

Why your garage door is loud

A loud garage door is usually not normal. It is the door telling you something needs attention. The most common causes include dry rollers or hinges that need lubrication, worn rollers, loose track bolts, track misalignment, a door out of balance, or an opener drive issue. A basic service visit that includes cleaning, lubrication, and tightening can make a big difference in sound and smoothness.

Is it safe to keep using a door that is a little crooked

A door that looks crooked can be more than cosmetic. It can be a sign of cable issues, a track problem, or a door that jumped slightly out of position.

  • Rollers can come out of the track
  • Cables can wear faster and fray
  • The opener can strain and stop mid cycle
  • The door can bind and get stuck

If the top section looks level but the bottom looks angled, that often points to cable tension not being even. If the door rubs the track on one side, the track may need adjustment. Either way, it is worth having it checked before it turns into a bigger headache.

How a tune up helps

A tune up is preventive garage door service in Brentwood CA. It is designed to catch wear early and keep the system operating smoothly. Many homeowners schedule this as part of ongoing garage door maintenance in Brentwood, CA.

  • Door balance and spring tension indicators
  • Track condition and alignment
  • Roller condition and axle play
  • Hinge cracks and fastener tightness
  • Cable condition and drum seating
  • Safety reversal test and photo eye function
  • Opener bracket stability and vibration points
  • Basic lubrication at appropriate points

A tune up is especially helpful if your garage door is the main entry for the household. In many Brentwood homes, the garage is the real front door.

Doors and openers we service in Brentwood

Palms Garage Doors works with common door styles and opener setups found in Brentwood, CA.

  • Sectional steel doors
  • Insulated garage doors
  • Carriage style doors
  • Wood and composite doors
  • Standard residential openers
  • Wall mount style openers where installed
  • Keypads, remotes, and wireless accessories

If the issue is centered on the motor, sensors, or settings, we may focus on garage door opener service in Brentwood, CA so the door closes fully and runs smoothly.

Watch video on YouTube

What happens during a service appointment

People usually want to know what the visit looks like, how long it takes, and whether they need to clear the whole garage.

  • Quick conversation about what you are seeing and hearing
  • Visual inspection and safety check for springs, cables, rollers, tracks, and opener mounting
  • Operational tests including open and close cycles, sensor test, and door balance test
  • Recommendations and options for what is urgent and what can be planned
  • Service and adjustments such as repairs, alignment, lubrication, and opener setting checks

Helpful prep

  • Move vehicles a bit back from the door if possible
  • Clear a small area near the tracks and wall button
  • Keep pets inside so nobody tries to help

Commercial and property service in Brentwood

Yes. Garage door service is not only for homes. We also work with light commercial and property needs in Brentwood, such as small warehouses, back of house delivery doors, and multi unit properties. When a site needs dedicated business support, commercial garage door repair in Brentwood, CA may be a better fit.

  • Doors that cycle many times per day and wear rollers faster
  • Misaligned safety sensors due to daily traffic
  • Track impacts from carts or vehicles
  • Emergency release pulls that leave the door disconnected
  • Scheduled maintenance needs to reduce surprises

Quick timing and results guide

FactorWhy it matters
Spring type and sizeCorrect matching helps restore balance and safe lift
Track alignment and damageImpacts or drift can add time for leveling and adjustment
Rust and seized fastenersOlder hardware can slow down disassembly and tuning
Door weight and designHeavier or custom doors may need more precise balancing

How to keep your garage door working between visits

You do not need a full workshop to take good care of a garage door. A few simple habits go a long way.

Monthly or every other month

  • Listen for new noises and new grinding beats it always did that
  • Visually check the springs and cables and look for fraying cables or a visible gap in a torsion spring
  • Keep photo eyes clear and keep storage away from the sensor line

Seasonally

  • Lubricate hinges and rollers lightly with a garage door safe lubricant and keep tracks clean not slippery
  • Test the auto reverse and ask during your next service visit if you are unsure

One habit to avoid is spraying lubricant into the opener motor housing. It does not help and can make a mess.

Areas of Brentwood we serve

Palms Garage Doors provides garage door service in Brentwood and nearby areas. We are familiar with common home styles and newer developments throughout the city, from neighborhoods near Veterans Park to stretches along Sand Creek Road and out toward the edges of town. You can also review our broader service areas and the Brentwood, CA service areas page for local coverage.

Brentwood ZIP codes we commonly cover

  • 94513
  • 94531
  • 94509
  • 94561
  • 94514
  • 94505
  • 94511

If you are not sure which ZIP applies to your address, tell us the cross streets. Many locals can name a nearby road like Lone Tree Way, Balfour Road, Fairview Avenue, or Brentwood Boulevard and we can take it from there.

Why choose Palms Garage Doors for Brentwood garage door service

You want a garage door company that shows up ready to work, communicates clearly, and treats your garage like part of your home.

  • A practical diagnosis with safety in mind
  • Clear explanation of what is happening and why
  • Options based on the condition of your door and usage
  • Respect for your time and your driveway space
  • Clean, straightforward workmanship focused on smooth operation

We are based in San Jose, California, and we regularly help Brentwood customers who want a reliable path forward when their door is loud, stuck, off track, or simply overdue for service. To learn more about the team, visit our About Us page.

Related services in Brentwood, CA

Schedule garage door service in Brentwood

If your garage door is sticking, reversing, getting loud, or not acting right, Palms Garage Doors is ready to help with garage door service in Brentwood, CA. Call (650) 600-6656 to get started, then use our Contact Us page to schedule a visit.

Frequently Asked Questions (FAQs)

Recent Blogs

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

All reviews
Google
Google
Yelp
Yelp
Angie's List
Angie's List
BBB
BBB
Thumbtack
Thumbtack
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
The service and work was done real fast and excellentโ€ฆ thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Questions

Frequently Asked Questions (FAQs)

Do you provide garage door service in Brentwood, CA?
Yes. Palms Garage Doors offers garage door service in Brentwood, CA, including common maintenance and repair needs for residential and light commercial doors.
What are common signs my garage door needs service?
Unusual noises, slow or uneven movement, a door that wonโ€™t fully open or close, or a remote that works inconsistently are typical signs. Palms Garage Doors can help assess and service these issues.
Can you service garage door openers as well as the door itself?
Yes. Palms Garage Doors offers garage door service that may include troubleshooting and servicing openers, remotes, keypads, and related hardware.
Do you handle broken garage door springs in Brentwood?
Broken springs are a common service call. Palms Garage Doors offers garage door service that includes spring-related repairs and general safety checks.
My garage door is off-trackโ€”what should I do?
Avoid forcing the door and stop using the opener if itโ€™s binding. Palms Garage Doors can provide garage door service to inspect alignment, rollers, and track condition.
Why is my garage door making grinding or squeaking noises?
Noise can come from worn rollers, loose hardware, track issues, or parts that need lubrication. Palms Garage Doors offers garage door service to identify likely causes and address them.
Can you service garage doors affected by heat and dust common in Brentwood?
Yes. Local conditions can contribute to wear and buildup. Palms Garage Doors offers garage door service that can include cleaning, adjustments, and routine upkeep recommendations.
Do you service different types of garage doors (steel, wood, insulated)?
Yes. Palms Garage Doors offers garage door service for a range of door materials and styles, and can help with general repairs and maintenance based on the door type.
How often should I schedule routine garage door service?
Many homeowners schedule periodic service to help reduce wear and catch issues early. Palms Garage Doors can suggest a general maintenance cadence based on usage and door condition.
What information should I have ready when I call for garage door service in Brentwood?
It helps to note the door type, approximate size, whether itโ€™s manual or automatic, what itโ€™s doing (or not doing), and any recent changes. Palms Garage Doors can use that information to guide next steps for service.

Certifications

Our Awards & Certifications

Free ยท No obligation

Request a callback

Tell us about the door and we will get back to you.

Talk to a licensed technician

Call now or book online. A licensed technician will look at the door and quote in writing first.