1303 Isengard Ct, San Jose, CA 95121Open 24/7 ยท Same-Day ServiceLicensed, Bonded & Insured · CSLB #1088937 · VerifyOpen 24/7 ยท Same-Day Service
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Home โ€บ Garage door services โ€บ Garage Door Service Berkeley

Garage door service ยท Garage Door Service Berkeley

Garage Door Service In Berkeley, CA

Need Garage Door Service In Berkeley? Palms Garage Doors provides repairs, maintenance, and opener help with fast scheduling and trusted local care

  • 4.9 on Google ยท 960+ reviews
  • Quoted in writing first
  • Licensed ยท CSLB #1088937
  • Open 24/7
Free ยท No obligation

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At a glance

Garage Door Service in Berkeley, CA covers the practical work that keeps your door safe, quiet, and reliable.

Garage Door Service in Berkeley, CA

Garage Door Service in Berkeley, CA covers the practical work that keeps your door safe, quiet, and reliable. That includes repairs when something breaks, garage door maintenance in Berkeley, CA when things start sounding off, and help with garage door opener in Berkeley, CA issues like remotes and sensors when the door has a mind of its own.

This service helps Berkeley homeowners, landlords, property managers, and small businesses who want the garage door working the way it should. Expect a focused visit where we inspect the door and opener, explain what we found in plain English, and handle the repair or maintenance steps that make sense for your setup.

What garage door service includes

Most garage doors fail in predictable ways. The trick is catching issues early and fixing the right part, not just the loudest part. Palms Garage Doors typically handles service work such as

  • Diagnosing door movement issues like jerking, sticking, or drifting
  • Replacing worn rollers, hinges, and brackets
  • Adjusting and aligning tracks
  • Inspecting, resetting, and aligning safety sensors
  • Servicing opener issues like noisy operation, inconsistent lifting, or remote problems
  • Checking and adjusting spring and cable system balance
  • Lubrication in the right spots, not everywhere like a cooking show
  • Tightening hardware and checking fasteners that back out over time

If you are thinking my door still opens, it just sounds like a shopping cart, that is exactly when service helps most.

When to schedule service in Berkeley California

Some signs are obvious. Others are sneaky. Schedule garage door service if you notice

  • The door reverses for no clear reason
  • The opener strains or the door hesitates halfway
  • You hear grinding, scraping, popping, or a new rattle
  • The door feels heavier than usual when disconnected from the opener
  • The door closes but leaves a gap at the floor
  • You see frayed cables, bent track sections, or loose hardware
  • Your remote range suddenly drops, especially in foggy or wet weather

A common Berkeley scenario is a door that works fine all summer, then starts acting up during the first stretch of damp mornings. Moisture does not break metal, but it can reveal a track alignment issue or a roller that is already worn.

What to do if the door will not open

First, do not wrestle with it. Garage doors are heavy, and the spring system is not the place to experiment.

  • Look for anything blocking the photo eyes near the bottom of the tracks and wipe the lenses
  • Check if the opener light is flashing since many units flash a code when sensors are misaligned
  • Confirm the door is not manually locked since some doors have a slide lock
  • If the opener runs but the door does not move, check if the trolley is disengaged from the emergency release cord
  • If you heard a loud bang and now the door is heavy, stop since that can be a spring issue

If the car is trapped inside and you are already late for work, you are not alone. We hear it all the time. It was fine yesterday. Garage doors love timing.

Can a noisy garage door be fixed without replacing everything

Often, yes. Noise usually comes from friction, looseness, or worn moving parts. Sometimes it is just the wrong lubrication in the wrong place.

  • Dry or worn rollers
  • Loose hinge screws and track brackets
  • Tracks slightly out of alignment
  • Opener chain or belt tension that is off
  • A door that is out of balance, making the opener work too hard

A real world example in Berkeley is a homeowner near Solano Avenue who notices a rattle every time the door hits the top. That can be simple track vibration or loose opener mounting. A careful inspection usually tells the story fast.

What happens during a service visit

A good garage door service visit is part inspection and part tune up, with repair work when needed.

  • Visual inspection of springs, cables, drums, rollers, hinges, tracks, and end bearings
  • Balance check to see if the door wants to drift up or slam down
  • Safety check of photo eyes and auto reverse behavior
  • Opener check including rail, trolley, force settings, and travel limits
  • Hardware tightening and lubrication where appropriate
  • A clear explanation of what is worn, what is fine, and what to plan for

You will also get straightforward guidance. If something is safe to keep running for a while, we will say so. If something looks risky, we will explain why, without turning it into a scary movie.

Residential and commercial garage doors in Berkeley CA

Yes, we service both. Berkeley has a mix of classic single car garages, shared driveways, apartment buildings with tuck under parking, and small storefronts with roll up or sectional doors. For business doors that need focused attention, we also provide commercial garage door repair in Berkeley, CA when a door is binding, stuck, or creating access issues.

  • Residential sectional doors in the Berkeley Hills and North Berkeley
  • Older wood doors around Elmwood where hardware is original or mismatched
  • Shared garage entries in multi unit buildings near Downtown Berkeley and UC Berkeley
  • Light commercial doors and back of building access points near San Pablo Avenue

Commercial situations are often about access and schedules. If a delivery door is acting up, the goal is to get it operating smoothly and safely, then help you plan maintenance that avoids surprise downtime.

Common garage door repairs in Berkeley

Berkeley homes include plenty of older garages, which means we see a lot of long term wear and DIY leftovers. No judgment. We have all tightened the wrong bolt at least once. When a specific repair is needed, garage door repair in Berkeley, CA can address the issue directly.

  • Worn rollers that make the door shake and squeal
  • Track alignment corrections after a minor bump or gradual shifting
  • Hinges cracking or bending on heavier doors
  • Cables showing fray or uneven winding on the drums
  • Opener rail issues and loose mounting, especially on older framing
  • Sensor misalignment from bumps, bikes, or stored items just for a minute

We also see weatherstrip issues. If light is shining under the door or you see water sneaking in during winter rains, a bottom seal or perimeter seal may be due.

Help with openers and smart features

Absolutely. Opener issues can look like door issues, so we start with a basic rule. If the door is not balanced and moving smoothly by hand, even a new opener will struggle. If you need dedicated opener work, garage door opener in Berkeley, CA service covers diagnosis and adjustments for modern and older units.

  • Diagnosing intermittent opening or closing
  • Replacing worn gears or damaged components when applicable
  • Setting travel limits and force properly for the door
  • Aligning and testing safety sensors
  • Troubleshooting remote and keypad problems
  • Checking wall button wiring and connections
  • Helping you understand smart control features if your unit supports them

We often hear it closes, then pops back up like it changed its mind. That is often sensor alignment, track resistance, or a limit setting that needs adjustment.

Watch video on YouTube

How to tell if it is a spring problem

Springs do the heavy lifting. When a spring is failing or broken, you usually notice fast. If the symptoms point to a spring issue, broken spring replacement in Berkeley, CA is the safer next step.

  • A loud snap or bang from the garage
  • The door feels extremely heavy when lifting manually
  • The opener strains or hums but cannot lift the door
  • The door rises a few inches then stops
  • A visible gap in a torsion spring above the door

Spring systems are under tension. This is one of those better safe than sorry situations. If you suspect a spring issue, stop using the door and schedule service.

Why a door reverses or refuses to close

Reversing is a safety behavior, not the door being dramatic. Usually.

  • Photo eyes blocked, dirty, or misaligned
  • Track obstruction or a roller binding at one spot
  • Travel limits set incorrectly
  • A door that is out of balance, increasing resistance
  • Weatherstrip or bottom seal dragging on an uneven floor

In parts of Berkeley with slightly sloped driveways or older slabs, the door may touch down unevenly. A small adjustment to the close limit or seal can make closing consistent again.

Maintenance you can do between visits

You do not need a full weekend project. A few simple habits help.

Every month or two

  • Listen for new sounds and note when they happen
  • Make sure sensors are clean and pointed at each other
  • Keep the track area clear of stored items

Every season

  • Check the bottom seal for cracking or stiffness
  • Look at rollers and hinges for obvious wear
  • Test the door balance carefully by disconnecting the opener and lifting the door halfway, then reconnect and schedule service if it drops or shoots up

Avoid these common mistakes

  • Do not grease the tracks since tracks are guidance, not lubrication surfaces
  • Do not adjust spring hardware unless you are trained
  • Do not ignore a frayed cable since cables rarely improve with encouragement

How long service takes

Timing depends on what we find and how your door is built.

  • The type and size of the door, including custom or older wood doors
  • The opener style and condition, including older units with discontinued parts
  • Track damage or mounting issues that require careful alignment
  • Rust, corrosion, or hardware that has seized over time
  • Access limitations like tight garages, shared driveways, or parked vehicles
  • Multi unit properties where we need coordination for entry

We aim to keep things straightforward. Sometimes it is a quick adjustment and lubrication. Other times, the door needs a few parts replaced to restore smooth travel. Either way, you will know what is happening and why.

Quick reference for key components

ComponentWhat it doesWhat trouble looks like
SpringsCounterbalance the door weightDoor feels heavy, loud bang, uneven lift
Cables and drumsLift evenly from both sidesFraying, uneven winding, door crooked
Rollers and hingesGuide sections through the trackSqueaks, wobble, shaking, stuck spots
TracksKeep the door alignedRubbing, gaps, visible bends, scraping
Opener and railPull the door and control travelStraining, stalling, inconsistent stops
SensorsPrevent closing on objectsReversing, blinking lights, refuses to close

What makes Berkeley garage doors a little different

Berkeley has character, and so do its garages.

  • Older construction with non standard framing around the garage opening
  • Hillside homes where door balance and alignment matter even more
  • Tight single car garages where storage tends to creep toward the sensors
  • Coastal moisture and fog that can speed up surface rust on hardware
  • Mixed use buildings where the garage door gets heavier daily use

Driving around College Avenue or near Gilman Street, you will see everything from vintage doors to modern aluminum and glass. Each style has its own service needs. The goal is always the same. Smooth movement, correct safety behavior, and hardware that is doing its job.

Neighborhoods and ZIP codes we commonly serve in Berkeley CA

Palms Garage Doors serves Berkeley across its neighborhoods and nearby corridors. That includes North Berkeley, Elmwood, West Berkeley, South Berkeley, Downtown, and the Berkeley Hills. We are also familiar with common routes like University Avenue, San Pablo Avenue, Shattuck Avenue, and Ashby Avenue, which helps with planning and arrival in a city where traffic can change block by block. For broader coverage, see our Berkeley, CA service areas page.

  • A shared garage door at a small apartment building near Downtown that needs sensor alignment
  • A homeowner near Tilden who notices the door drifting closed on its own
  • A business in West Berkeley with a back door that started binding after a bump from a delivery cart
  • A family near the Marina whose door got louder after a rainy week

Garage Door Service in Berkeley often includes service in and around these ZIP codes.

  • 94702
  • 94703
  • 94704
  • 94705
  • 94706
  • 94707
  • 94708
  • 94709
  • 94710
  • 94720

If you are nearby and your address borders Berkeley, feel free to ask. Neighborhood lines can be fuzzy, and your garage door does not care what the map says.

Why choose Palms Garage Doors for garage door service in Berkeley

You want a team that shows up, listens, and gets practical. Palms Garage Doors focuses on clear diagnostics, tidy work habits, and straightforward recommendations. We serve Berkeley even though our base is in San Jose, CA, and we are used to working with the mix of door styles and building quirks you find throughout the East Bay. To learn more about our team, visit About Us.

  • A structured inspection so nothing important is missed
  • Plain language explanations
  • Options based on your doorโ€™s condition and how you use it
  • Helpful tips to keep the door running smoothly between visits

And yes, we also appreciate a garage that opens quietly when you are trying to leave early without waking the house. That is not magic. It is maintenance.

Related services in Berkeley, CA

Schedule garage door service in Berkeley CA

If your door is noisy, inconsistent, or stuck, Palms Garage Doors can help you get it back to smooth and safe operation. Call (650) 600-6656 or use Contact Us to schedule service in Berkeley, California.

Frequently Asked Questions (FAQs)

Recent Blogs

Reviewed by Elad Levi, owner ยท Updated November 2026Licensed contractor, CSLB #1088937 ยท C-61 / D-28

Reviews

What our customers say

Live Google reviews from homeowners across the Bay Area.

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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.92149 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2149 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91017 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1017 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.9640 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent640 reviews
ExcellentAngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 55.024 reviews
5.0AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent24 reviews
ExcellentBBB star 1BBB star 2BBB star 3BBB star 4BBB star 54.952 reviews
4.9BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5
Excellent52 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 54.9416 reviews
4.9Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent416 reviews
Posted on Google Google
Marc profile picture
Marc
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
Peter, Antonio, and Gavin were amazing! They worked so hard to make everything just perfect for us. It was enjoyable to have them and they were professional, friendly , respectful and so conscientious. They were all gentleman. They made sure to explain everything to us . Iโ€™m so happy I went with Palm , to get our garage doors . The doors are so amazing and everything works perfectly! They run smooth and quiet. I would give them the highest recommendation!
Posted on Google Google
Jessie _ Shuang Ji profile picture
Jessie _ Shuang Ji
48 days ago
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+0
Peter did an awesome job installing my garage door opener. I have 3 different companies came, and they are either not professional or giving me ridiculous price. Peter noticed our door is 8 feet right away, he gave me good solutions, did the job fast, tested and showed me everything.I am super happy with the service
Posted on Google Google
Noel Surio profile picture
Noel Surio
52 days ago
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+0
Very good customer service. Worked with us to get the garage door that we wanted and they made sure it came out the way we wanted.
Posted on Google Google
Supraja Sivaram profile picture
Supraja Sivaram
64 days ago
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+0
My garage door spring broke and my car was completely trapped inside, so I was in a real bind. I messaged Palms Garage Doors on Yelp and they responded extremely quickly. Peter arrived right on time as scheduled and got straight to work. He fixed the door efficiently and professionally, and best of all, there was zero upselling. They did a fantastic job and I wouldn't hesitate to call them again. Highly recommended!
Posted on Yelp Yelp
Supraja S. profile picture
Supraja S.
65 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Total lifesavers. Our garage door spring snapped unexpectedly and trapped our car right when we needed to head out. I reached out to Palms Garage Doors through Yelp, and their response time was lightning-fast. Peter showed up right when promised, diagnosed the issue instantly, and had the spring replaced and the door running smoothly in no time. Honest pricing with zero annoying upselling. Excellent service from start to finish--five stars!
Posted on Google Google
Jonathan Chan profile picture
Jonathan Chan
65 days ago
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+0
Elad was fantastic. Very quick and thorough. Gave me options. Thank you! He was able to fix the broken spring in less than 30 minutes
Posted on Google Google
Mark Benton profile picture
Mark Benton
66 days ago
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+2
My garage unexpectedly came off the brackets as my wife went off to work, and Brian was absolutely awesome with great service and very professional!! You can tell he was very Very experience. He came in, accessed the situation and in 3 mins, got his tools and literally attacked the technical repair job!! Completed the job literally in minutes.!! I will be calling them back for further service and products in the future!! in addition, got same-day service within 3 hours of the call!! Excellent Absolutely, and Outstanding !!!
Posted on Yelp Yelp
Victor C. profile picture
Victor C.
66 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door failed to lift all of a sudden on a Saturday over the labor day weekend. Got a reference and called the Palms Services. The technician showed up on Sunday morning around noon and quickly diagnosed the broken spring torsion. We agreed to upgrade the spring to a heavy-duty, standard dual-torsion spring and also replace the 10 wheels in the rail. The total price was on the higher end (from my research) but it is a holiday weekend and an emergency service request. The technician shared some maintenance knowledge with me and got everything fixed within an hour. No complain.
Posted on Google Google
achristo70 profile picture
achristo70
67 days ago
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+1
Peter was awesome and I highly recommend. Professional, knowledgeable clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Yelp Yelp
A C. profile picture
A C.
68 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
9/4/2026 - Peter was awesome and I highly recommend. Professional, knowledgeable, clean and easy to work with. Changed our broken Torsion spring, showed me the drums, rollers, hinges. He even made me a video to show me where and how to do maintenance (spray lube).
Posted on Google Google
Ramkumar Jeevakan profile picture
Ramkumar Jeevakan
90 days ago
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+0
Palms Garage door team is very professional team and in particular service tech Zoli is very well-mannered and knowledgeable. Update 6 months after the install , had an problem, where the garage door and itโ€™s WiFi connection. Office folks who I spoke to was very responsive and immediately sent a tech . Illia was the tech who came onsite , took the time to explain why it lost its connectivity, he was very responsive and helpful.
Posted on Google Google
Antonio Gil profile picture
Antonio Gil
95 days ago
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+1
The service and work was done real fast and excellentโ€ฆ thank you
Posted on Google Google
Rodrigo C profile picture
Rodrigo C
96 days ago
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+0
Had a great experience! Illia is a super nice guy, diagnosed the problem quickly and professionally, got it done even though it was past 9pm! Service was quick and effective.
Posted on Yelp Yelp
Gordon Y. profile picture
Gordon Y.
114 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell what so ever. I will use Palms when I need to replace my opener as they are local business and know how to treat their customers.
Posted on Yelp Yelp
Sandeep P. profile picture
Sandeep P.
132 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door.
Posted on Thumbtack Thumbtack
Lorraine N. profile picture
Lorraine N.
154 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Our experience with Palm Garage Doors was fast and professional. The company's office returned my inquiry almost immediately. The next day their technician, Illia, arrived on schedule. He quickly diagnosed the issues with our non functioning garage door, and detailed the various options for repairs, and pricing for each. We chose the option that worked best for us, with upfront pricing and warranties. Illia was very knowledgeable, and within a couple hours, we had a "new" working garage door. We are very pleased with our experience with Palm Garage and Illia.
Posted on Yelp Yelp
Wilson C. profile picture
Wilson C.
166 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend.
Posted on Thumbtack Thumbtack
Meher V. profile picture
Meher V.
167 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
5 stars for responsiveness. Thd technican arrived on time. He diagnosed the issue very quick, and was able to replace the faulty garage door opener in less than an hour. The price was reasonable too. The entire process was very smooth and professional. Overall I'm very satisfied and highly recommend them.
Posted on Yelp Yelp
Diane W. profile picture
Diane W.
169 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs.
Posted on Yelp Yelp
Naima S. profile picture
Naima S.
170 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia!
Posted on Yelp Yelp
Mike L. profile picture
Mike L.
198 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended!
Posted on Thumbtack Thumbtack
Tim C. profile picture
Tim C.
246 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
Great service. professional technician, fair price, highly recommend.
Posted on Yelp Yelp
Xinghua L. profile picture
Xinghua L.
259 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
Illia did a really great work fixing our door. He really well explained the problem and the solution. I like such transparency and I learned more about my garage. Illia calls in advance about the timing and is very patient with my questions. Great work and many thanks to him.
Posted on Thumbtack Thumbtack
Andy A. profile picture
Andy A.
306 days ago
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+0
Zoli has done a great job fixing our garage door issue. Heโ€™s very responsive and professional on diagnosing the issue, getting the right parts, and having the job done quickly. Highly recommend the company.
Posted on Thumbtack Thumbtack
Yijin Z. profile picture
Yijin Z.
397 days ago
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+0
Illia is very reliable! He called ahead to confirm the time and showed up right on schedule. He did a thorough inspection and explained everything to us with great patience (we know nothing about garage doors, apparently!). He replaced the springs and did an excellent job and everythingโ€™s working perfectly now. Such a relief!
Posted on Thumbtack Thumbtack
Ray J. profile picture
Ray J.
594 days ago
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+0
Perfect job
Posted on Thumbtack Thumbtack
Luther S. profile picture
Luther S.
701 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Leo from Palm Garage Door did a great job fixing our garage door. He gave us our options and advised us what is better to spend on in the meantime. He went to the store the parts and tools he needed and finished the work within a couple of hours on a Sunday night. Highly recommended!
Posted on Thumbtack Thumbtack
Balaji M. profile picture
Balaji M.
832 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+1
They were very prompt and responsive. They installed garage door on Saturday and there was an issue about clearance because of miscommunication. But they kept me informed and fixed it on Monday. The photos show on Friday and Monday. Their service and communication through the entire process was pronominal and always kept me up to date on the progress
Posted on Thumbtack Thumbtack
Mark W. profile picture
Mark W.
834 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
I highly recommend Palms. Exemplary customer service & my problem was solved within 45 minutes!!! Above and beyond service.
Posted on Thumbtack Thumbtack
Sarah g. profile picture
Sarah g.
840 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
+0
Professional, provided me different options and answered my questions in details; efficient, I had the consultation on Thursday and the new garage door was up and running on Saturday. I would recommend Palms Garage Doors to anyone.
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
49 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
Prompt reply and great service, technician Peter explained what needed to be replaced and why. Very happy customer!
Posted on Angie's List Angie's List
Michael L. profile picture
Michael L.
57 days ago
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5Trustindex verifies that the original source of the review is Angie's List.
He was fast, did everything he said he was gonna do!
Posted on Angie's List Angie's List
Homeowner profile picture
Homeowner
57 days ago
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Fast job good price
Posted on Angie's List Angie's List
Gerald F. profile picture
Gerald F.
127 days ago
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Great job!
Posted on Angie's List Angie's List
Eric S. profile picture
Eric S.
140 days ago
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Both more knowledgeable and less expensive
Posted on Angie's List Angie's List
Sharon D. profile picture
Sharon D.
145 days ago
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Efficient and price was great!
Posted on Angie's List Angie's List
Don M. profile picture
Don M.
220 days ago
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The service response was prompt and the work was well done. The technician explained the job and performed the repair as described. I would hire them again. Don
Posted on Angie's List Angie's List
Michael M. profile picture
Michael M.
227 days ago
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Work completed.
Posted on BBB BBB
Richard Y profile picture
Richard Y
256 days ago
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I have high expectations doing things with high quality and Palms is one of the few companies that could meet my high expectations. What sets Palms apart from most other companies is that they have professional project managers who make sure the customer is happy with the job. I get slow responses (hours) from other companies about my concerns and questions before vendor selection but Palms was very quick to respond to my phone / text messages within minutes. For example, I had concerns about how my doors would look centered even though my door openings were smaller than standard size doors and risks looking off-centered. ******* was very responsive to my concerns and ensured me the installers would have ways to make the door look good. When the installers came, they at first refused to center the door because he didn't know how to do it and was continuing to install the door off-centered but when I quickly called/texted ******* mid-job, within minutes she was able to reach out to the installer's supervisor who rushed to my house, took a look at the situation and immediately came up with a smart way to make the doors centered. I was impressed with both ******* and the installer's supervisor. The doors looked great and I would absolutely recommend Palms to others.
Posted on Angie's List Angie's List
Milin S. profile picture
Milin S.
268 days ago
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Peter Edwards from Palms Garage Doors provided exceptional service. He was incredibly knowledgeable, helpful, and transparent throughout the process. I appreciated that his estimates focused strictly on what was necessary, without any upselling. The company was highly responsiveโ€”scheduling the visit and completing the work much faster than expected. The pricing was very fair; Iโ€™m hopeful the quality stands the test of time and will update this review should any issues arise.
Posted on Angie's List Angie's List
Nicholas H. profile picture
Nicholas H.
271 days ago
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Great job, quick!
Posted on BBB BBB
Nora H profile picture
Nora H
362 days ago
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I had a great experience working with Palms Garage Doors. From the initial estimate to scheduling the repair, all representatives were helpful and kind. Our garage door repairman was Illia - he was incredibly kind, friendly, and communicative throughout the entire process. He took the time to explain what needed to be fixed, answered all my questions, and made sure everything was working perfectly before he left. The quality of his work was excellent, and I truly appreciated his professionalism. I highly recommend him to anyone needing reliable, top-notch garage door service.
Posted on BBB BBB
Kalvin J profile picture
Kalvin J
387 days ago
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Illia was fantastic! He was right on time, explained why my garage door was having issues and laid out several different paths forward for fixing it. He completed the job in a little under an hour, paired all my new remotes and answered any remaining questions I had. He was kind and didn't make me feel silly for asking questions. 1000% would recommend to anyone in the area. Thanks again *****!
Posted on BBB BBB
Trevor S profile picture
Trevor S
401 days ago
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We had a fantastic experience with Oriel from Palms Garage Doors! He was extremely friendly, professional, and knowledgeable, and quickly diagnosed and fixed our garage door issue. The service was fast, affordable, and high quality a rare combination these days. You can tell ***** truly cares about his customers and takes pride in his work.If youre looking for garage door repair or installation in the Bay Area, I highly recommend Palms Garage Doors. Reliable, honest, and top-notch service from start to finish!
Posted on BBB BBB
Barry G profile picture
Barry G
413 days ago
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We recently had a spring break on our garage door, and we got opinions/quotes from several recommended garage door shops. Palms not only provided lots of useful information to help inform our decision, but the price was very reasonable. Zoli was fantastic - knowledgeable, personable, and fast at getting the job done. We would definitely recommend Palms to others!
Posted on BBB BBB
Jerald E profile picture
Jerald E
472 days ago
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*** arrived ahead of schedule and was simply great. Courteous and polite but more important efficient and thorough; immediately analyzing the work to be done and doing it. I will be asking for him by name in all future dealings with Palms.
Posted on BBB BBB
Michael T profile picture
Michael T
538 days ago
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Service was professionally completed in a timely manner. We are very satisfied with the completed door.
Posted on BBB BBB
Karen P profile picture
Karen P
552 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Very helpful. Very very happy with service and information they told me about my door and care for my door. I will refer all friends
Posted on BBB BBB
Paul L profile picture
Paul L
584 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
Plus Garage Doors did a great job fixing my garage door. It was very noisy and rollers and cables needed replacement and the technician did the job skillfully and on time. He even left me with extra bolts for the door opener that the previous guys did not. Thank you for a great job.
Posted on BBB BBB
simon j profile picture
simon j
602 days ago
BBB star 1BBB star 2BBB star 3BBB star 4BBB star 5Trustindex verifies that the original source of the review is BBB.
?????If you're in need of garage door service, look no further than Palms Garage Door! I had an emergency when my garage door fell off the tracks, and I reached out to *****, who was incredibly prompt in his response! ??? He provided a clear timeline and arrived exactly when he said he wouldimpressive! He assessed the situation swiftly and made several recommendations, giving us options that suited our needs. ***** went above and beyond, even after hours, to ensure everything was back on trackliterally! ???? He not only fixed the door but also upgraded us to a belt-driven opener. He took the time to walk my family through the process, showing us how to connect to the Wi-Fi and use all the new functions. Honestly, this guy knows his stuff, and his customer service is off the charts. For anyone needing garage door help, I HIGHLY recommend Palms Garage Door! ???? #GarageDoor #CustomerService #HomeImprovement #PalmsGarageDoor #FiveStars
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Questions

Frequently Asked Questions (FAQs)

What garage door services are commonly needed in Berkeley, CA?
Common needs include routine garage door service, opener troubleshooting, spring and cable concerns, track alignment, sensor issues, and general maintenance. Palms Garage Doors offers a range of services including Garage Door Service for these situations.
How do I know if my garage door needs professional service?
Signs include unusual noises, slow or uneven movement, difficulty opening or closing, the door reversing unexpectedly, or visible wear on parts. Palms Garage Doors offers a range of services including Garage Door Service to help assess and address these issues.
Can a garage door thatโ€™s stuck halfway be serviced?
Yes, a door stuck mid-travel often relates to balance, track alignment, opener settings, or safety sensors. Palms Garage Doors offers a range of services including Garage Door Service to diagnose and resolve common causes.
What should I do if my garage door opener works but the door wonโ€™t move?
Check if the door is locked, the emergency release is engaged, or if sensors are blocked. If the issue persists, Palms Garage Doors offers a range of services including Garage Door Service to troubleshoot opener and door-related problems.
Why is my garage door making grinding or squeaking noises?
Noise can come from worn rollers, loose hardware, track issues, or parts needing lubrication and adjustment. Palms Garage Doors offers a range of services including Garage Door Service to help reduce noise and improve operation.
Are garage door springs something I can handle myself?
Springs are under high tension and can be hazardous to adjust or replace without proper tools and training. Palms Garage Doors offers a range of services including Garage Door Service for spring-related concerns.
What causes a garage door to close and then immediately reverse?
This is often related to safety sensors, track obstructions, or opener force/limit settings. Palms Garage Doors offers a range of services including Garage Door Service to help identify the cause and restore normal function.
Do you service both older homes and newer builds in Berkeley?
Many Berkeley properties have a mix of older and newer garage setups, and service needs can vary by door style and hardware. Palms Garage Doors offers a range of services including Garage Door Service for different door and opener types.
How often should a garage door be serviced?
Service frequency depends on usage and door condition, but periodic checkups can help spot wear, improve safety, and maintain smooth operation. Palms Garage Doors offers a range of services including Garage Door Service for ongoing upkeep.
What information should I have ready when I call about garage door service in Berkeley?
It helps to note the door type, opener brand (if known), what the door is doing (or not doing), any recent changes, and whether the issue is intermittent or constant. Palms Garage Doors offers a range of services including Garage Door Service to assist with next steps.

Certifications

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